25
Digital Workplace Transformation @Porsche Informatik Thomas Strasser Global Chief Architect WW Digital Workplace Practice Area Gerald Six Delivery Manager Pointnext Advisory & Professional Services DACH & Russia

Digital Workplace Transformation @Porsche Informatik€¦ · Digital Workplace Transformation @Porsche Informatik. Thomas Strasser. Global Chief Architect. WW Digital Workplace

  • Upload
    others

  • View
    10

  • Download
    0

Embed Size (px)

Citation preview

Digital Workplace Transformation @Porsche InformatikThomas StrasserGlobal Chief ArchitectWW Digital Workplace Practice Area

Gerald SixDelivery Manager PointnextAdvisory & Professional Services DACH & Russia

Who is HPE Pointnext

2

Advisory Envision and define

ProfessionalDesign and implement

OperationalConsume and simplify

What’s our impact

11,000IT projects delivered per year

$8Brevenue

80countries

30+ecosystem partners

25,000IT experts globally

HPE Pointnext Advisory & Professional Servicesfrom supporting to define an IT strategy until handover a working solution

3

Transformation Workshops

Readiness Workshop

IT Strategy & Architecture

Roadmap Service, Project Planning

Projekt Delivery

Operational Services

Formulation of project assignments and implementation of the project or subprojects according to

structuring and strategy.

Develop the IT strategy and key principles for future architecture and implementation priorities.

Formulated business goals, the necessary initiatives and essential next steps

Service packages with focus on roadmap, architecture and project development. Planning the project process.

Creating business case and budget in detail.

Technical, organizational adaptation for new technologies (e.g., Office 365, Azure Stack, )

Management of Change

Handover to operation till outtaskingPay a you go! Xaas

Advisory Services

Professional Services

Operational Services

HPE’S journey to Office 365From analysis to implementation

• Analysis of solutions: Google, Office 365,on-premises greenfield

• Duration: 3 months

• PoC of Google,Office 365

• Environmental preparation

• Analysis of results

• Solution recommendation: Office 365 with Enterprise Services added

• Duration: 9 months

• Directory readiness

• Network readiness

• Client readiness

• Support readiness

• Pilot

• Duration: 8 months and we had the largest corporate split going on at the same time delaying some elements

• Migration of 70K user mailboxes to Exchange Online environment

• 70K users enabled for OneDrive

• 12K SharePoint sites migrated to SPO (40%)

• 70K user PCs migrated to new AD forest, management infrastructure

• Duration: 3 months

• Migration of 280K user mailboxes to Exchange Online

• 280K users to enable for OneDrive for Business

• 116K SharePoint sites to migrate to SPO (40%)

• Duration:

‒ Exchange: 4 months‒ SharePoint: 12+ months

as many application specifics

Future Investigation Futures PoC

2014 2015 2016

Production Readiness HPI Migration HPE Migration

Please find attached the whitepaper we developed together with HPE-IT and the case study companion slide about it. https://www.hpe.com/h20195/v2/getdocument.aspx?docname=4AA6-6004ENW

Digital Workplace Services

5

HPE Pointnext for Microsoft 365Your trusted partner for the complete digital workplace transformation

HPE educates clients on key decision areas and required changes to their existing environment before the move and adoption of Microsoft 365

Advisory &Transformation

HPE assists clients with needed changes to their current environment and expertly migrates existing workloads and devices to Microsoft 365

Professional

HPE provides clients with post-migration and break-fix support as well as operation out-tasking for the Microsoft 365 platform

Operational

Secure workplaceWorkplace enablementMicrosoft 365

Digital Workplace servicesHPE Pointnext – Intelligent Edge Practice area

Transform, with minimal business disruption, your legacy, cost inefficient and siloed productivity tools to a seamless hybrid cloud Microsoft 365 digital workplace platform.

Utilize the recent Microsoft 365 and Azure platform capabilities to make your digital workplace easy to use and enabling the end-users to become more efficient in their day-to-day work.

Protect your data and intellectual property in the digital workplace with reliable and well integrated information security solution responding to the latest cyber-security trends.

Office 365 – „Periodic Table“

8Quelle: https://beta.jumpto365.com/Kaizala

10%

The risk is not in the technology

60% 30%

Target platform

Transform your digital workplace to hybrid Office 365Minimal disruption of your business is our priority

Source systemsMessagingMigrate email, calendar, contacts, archives and other messaging data including mailbox permissions and important client application settings.

CollaborationMove and restructure content with metadata and access permissions as well as transform viable applications and collaboration system customizations.

CommunicationReplace a legacy conferencing and telephony system with on-premises platform or Cloud PBX including dial-plans, voicemail, call forwarding and other important settings.

Hybrid Solutions

Public cloud

Private cloud

Microsoft Office 365

Hosted Office Servers

Office 365 Dedicated

On-premises

Office Server products

Core components

Advanced components

Other data sources*

*Other sources such as media server, project server or social collaboration system.

Toolset for Microsoft 365 hybrid solutions

Vendor scope and Microsoft technology

matrix

Assessment

Analysis & Reporting

Migration

System Management

Security & Compliance

Adoption

Business Enhancements

Infrastructure

Office 365 ActiveDirectory

Exchange SharePoint OneDrivefor Business

Skypefor Business

Yammer Windows

Porsche Informatik – Reference Story

12

Porsche Informatik (POI)

„IT organizations are evolving more and more to business partners and enablers of digital transformation.Innovation, agility and co-creation are the most important success factors.“

14

Drivers for Porsche Informatik1. Lotus Notes End of Life 3. Productivity/Flexibility, Location Independence

4.Employee requirements for a modern work place2. Data Security

Platform Independent

Modern Communication

Security & Data Protection

45%have to exchange data

with external companies

63%want a chat tool

The workplace of the future supports productivity/flexibility, is location-independentand "Secure by Design“, the employee is centric.

Search forinformationin h/W

Work in teamsAdditional mediumto phone

New Data / Information Mgmt

8/19/2019 16

2017 2020

Today

2017 – Pilot with 500 Users 2018 - 5.000 Users 2019 - 30.000 Users 2020 - >30.000 Users

PHS AT + PIA AT EHDigital Workplace Outlook Teams Sharepoint Onedrive Easy Connectivity

Notes Application Migration

Phased Approach for the Project Schedule

PHS InternationalOffice 365 (Shared) Services Outlook Easy Connectivity Teams Sharepoint Onedrive

Non-Owned Car Dealers (POCSO)

PHS Digital Workplace Konzept Assessment High Level Designs Persona Analysis Projectplan

17

Project Scope - Digital Work Place @ POI

Management of Change & Training & FloorwalkingPOI

Plat

tform

s

Inte

rnet

Acc

ess

Dev

ice

Man

agem

ent

Teams SharePoint OneDrive

Azure Active Directory

Microsoft MFAMultifactor Authentification

AIPAzure Information Protection

Data Classification

Conditional AccessPHS Tenant

Active Directory

• DirSync• Rich Co-Existence (Free-Busy…)

IBM Notes

MS Fast Track Center (FTC):Migration (no Archive)

Word Excel PowerPoint

OneNote FormsPlanner

StreamDelve

Outlook

CA

Intu

ne

Ope

n In

tern

etO

pen

Inte

rnet

Mob

ileW

eb

Clic

k-to

-R

unAp

psPo

rtal

Win

dow

s

1 APO = Application on private Devices2 COPE = Company Owned PersonallyEnabled

CO

PE2)

AP O1)

Single Tenant Architecture

Overview of MoC Activities

INFO CAMPAIGNBEFORE START

E-MAIL CASCADE NEW IT-PORTAL WITHSHORT QUICK

REFERNCES AND VIDEOS

MICROSOFT TEAMS COMMUNITY FOR DIRECT AND FAST ACCESS TO THE

USERS

SPECIFIC TRAININGS FOR SPECIFIC GROUPS

(E.G. ASSISTANT OF THE TOP

MANAGEMENT)

FLOORWALKER ON THEDAY AFTER THE

MIGRATION

‚HELP NEEDED‘ SIGN & PHONE NUMMER TOCALL FLOORWALKER

SOME WEEKS LATERQNA SESSION

MoC - E-Mail cascade

19

PREP

ERAT

ION

T-28Individual migration dateLink to landing page withFAQs

T-21Technical ToDo‘sfor the end userincl. UserGuide Link

T-11Reminder for ToDo‘sin a differen format

T-5Reminder thatmigration will takeplace in 5 days

T-0Welcome MailLink to new IT PortalLinks to the mostimportant UserGuides

T+7Did you already know?

ROLL

OU

T

MoC - Floorwalker

– Well trained Floorwalkers

– Prevent high call volume at Service Desk the day(s) after migration

– Support directly at End User Workplace

– Fast and direct communication channel to Support- and Product teams

Door Plates

Project Governance Structure

21

Changes, Issue

Solution

Issue

Solution

POI Head of IT, Head of DWP, Teamlead Workplace, TeamleadCommunication & Collaboration, Teamlead Support, HPE Overall PM

Issue

Solution

O365 Project Planning, Tracking open Issues & Actions,

Architectuals coordination

Status Review, Analysis of open issues,

Definition of actions, Risk management

Overall Performance, Strategic Planning, Decisions,

Riskmanagement, new Opportunities, Approval of changes

Con

tinuo

usco

mm

unic

atio

n Strategic decisions

POI Head of DWP, TeamleadWorkplace, TeamleadCommunication & Collaboration, Teamlead Support, HPE Overall PM, HPE Overall SA

POI Stream Leads, HPE Stream Leads, HPE Overall PM

Report/Status Frequency

Status Meeting Every other week

Status Meeting Weekly

Change Requests On demand

Status Update Weekly

Project Tasks/Risks Weekly

Project Governance using Microsoft 365 Components like Teams

22

Why HPE Pointnext Services?

23

• Who is an Independent System Integrator with strong Alliances?

• Who has a Proofen HPE Microsoft 365 methodology?

• Who has Project Managers, Solution Architects and Technical Consultants with M365 migration project experience (incl. 3rd Party Migration Tools & MS FastTrack) who are certified – national and international?

• Who has Migration experience for Cloud, Hybrid and OnPrem?

• Who is able to deliver M365 Solutions End-to-End including Management of Change?

Thank you

Thomas StrasserGlobal Chief Architect - Digital Workplace Intelligent Edge - Practice AreaAsk me about HPE Pointnext

Mail: [email protected]

Gerald SixDelivery Manager DACH & RussiaAdvisory & Professional ServicesAsk me about HPE Pointnext

Mail: [email protected]

New digital workplace - Summary

25

New digital Workplace Environment from Lotus Notes and Windows 7 to Windows 10 and Office 365 including the following parts:

• Overall Project Management for POI• Active Directory & Tenant Preparation• Network Readiness• SCCM 2016 Migration• Exchange Online Migration • Office 2016 Click-to-Run

Implementation• Personal Productivity Implementation• SharePoint Online Platform

Implementation incl. Pilot Apps Migrations

• Management of Change

POI offers more than 160 services to car dealers (VW, Audi, Skoda, Seat …) in 26 countries. To be competitive they have to offer a state of the art Workplace solution, applications and services

• With Microsoft Office 365 POI is able to provide a consumption based service based on their needs

• With the new workplace they want to attract the best IT talents from the market!

• State-of-the-art Workplace Environment strengthens POI’s position as a service and solution provider and increases service quality, collaboration and flexibility

• The new Workplace Solution provides a scalable, agile and robust IT solution for the POI Group

• New provided Enterprise Search will reduce efforts for searching content from 5h/week to about 30min/week

• The provided Azure Security features improve the security and data privacy policies of POI

• Balanced CAPEX & OPEX model with the freedom of a hybrid solution

• Exciting employee experienceAttractive, smart, efficient and modern workplace offers latest technology for better collaboration across teams inside and outside of POI

• Enhanced Security and Data ComplianceInformation Protection allows end users easily to classify their documents

• Secure and easy mobile working Secure data access from everywhere with every device

POI Digital Workplace is an official HPE reference (Video and Text available)

Solution Value to IT Value to business Value to people