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DIGITAL – FMA REVIEW OF TRENDS
Erik JaspersPlanon Software
Product Strategy & Innovation
2014 – 2018: Board of Trustees IFMA Foundation
Member of IFMA European Advisory Board
Board Member of IFMA Research & Benchmarking Institute
Co-authored
WHO WE ARE
: Leader in IWMS
What is Happening?
DIGITAL BUSINESS
THE PROMISE
Enhanced
Value
and
Service
Lean
Operations
2-SIDED IMPACT
Primary
Business
is
Digitizing
Facilities
are
Digitizing
RE
&
FM
THE LEGEND OF ‘SERVING PAAL PAYSAM’ (INDIA, 3000 BC)
Exponential Behavior
9.223.327.036.854.775.808
million
billion
trillion
quadrillion
quintillion
Lord
Krishna
20181970
pace
AI, ML:
a Computing
Paradigm Shift
Deterministic: IFTTT
Learning
Systems
Dynamic
Behavior
a
Y= Year – 1970
#T
#𝑇 = 𝑎 ∗ 21
2Y
1943, Stanford
AGE OF ACCELERATIONS
TECHNOLOGIES RELEVANT TO RE&FM
Continuous Updates
Short Time To Market
Lower cost of adoption – no release upgrades
Adapt fast to incidents
New Features
Hotfixes in hours if necessary
KEY ASSET OF THE FUTURE: DATA
Data
VelocityIoT
Variety
Alphanumeric
Geometric (BIM)
Sound/Voice
Image/Video
VolumeTerabyteLevel
PLATFORM DATA STRATEGY
RDBMS
ProCenterSelfService Mob.
Business Rules & Transactions
SDKData Lake Tech
BI ConnectorWrite
metadata
RE&FM: PART OF BUSINESS DATA LAKE
RE &
FM Finance
ERPCRM
HRM
When Data is the ‘new oil’ of future Economy
Make sure to create a sound Data Strategy
Based on the principle that sharing your Data
Will represent a true Value Proposition.
IoT
INTERNET OF THINGS
High Diversity.
• Applications
• Product generations
IOT AROUND BUILDINGS
Desk and
Space
Occupancy
Sensing
User
Feedback
sensing,
wearables
(wearables)
Climatic
Parameter
Sensing
Connected
(Sub)Metering
Electrical /
Mechanical
Parameter
Sensing
IOT AROUND BUILDINGS
Collecting simple and undisputable Data
will allow us to understand actual behavior
of People and Things in Buildings.
And act on that.
IoT is not merely about connecting Things;
It is about using Data to create new Interactions
IOT AROUND BUILDINGS: DIVERSITY
(smart)
Meters
Lighting
Systems
Coffee
Machines
Mouse
TrapsDispensers
Elevators &
Escalators
Occupancy
Sensors
Climate
Sensors
Location
Sensors
BMS
IOT – DATA – BI - ANALYTICS
‘Business Events’IoT Platform B
Data Service
RE & FM Processes
device
IoT ‘hot data’
IoT Platform A
Data Service
RDBMS
deviceBI &
Analytics
Tools
Con
ne
cto
rC
on
ne
cto
r
SIMPLE IOT PROCESSING (IFTTT)
Time
Parameter
value
min
max
Inspection
NEW TYPES OF INTERACTIONS
AI
WHAT IS HAPPENING
December 2nd, 2017 January 17, 2018
Amazon Echo
‘Recursive’ AI
Pepper
ARTIFICIAL INTELLIGENCE
Machine Learning
Deep LearningDNN’s
Cognitive Computing
Virtual Assistants,Augmented Reality
OCR,Image/facial recognition,
Sentiment analysis,Pattern recognition,
Motion detection
Computer Vision
Natural language Processing (NLP)
Speech to text, summarization, translation, text
analytics,sentiment analysis,Entity recognition, human-computer
interaction
Analytics
SPEECH RECOGNITION
User Experience Design for new ways of user interaction
COMBINING: AI & MOBILE
Digital Assistants
BUILDING INFORMATION MODELING
Building Information Modeling
ONBOARDING: KEEP AS SIMPLE AS POSSIBLE
ONBOARDING: KEEP AS SIMPLE AS POSSIBLE
Building & Asset
Document
Requirements
(Design, Construct)
Building, Asset
& Process
Documentation
Document
Requisition
Process
Document Management
Contract Party
Contract Party
Contract Party
<Elements to Document, ID>
( IWMS / CAFM )
Life Cycle Management
Mail:
Document Request,
ID, Contract Party
Progress
Document, ID
Contract!
PlaceholdersID,
{documents}
BIM MODEL LIFE-CYCLE
COMBINING: MOBILE & BIM ON HAZARDS
COMBINING IOT & BIM: DIGITAL TWINS
A virtual representation of an Object
that represents
its current (and past) behavior.
P1
P2
P3
COMBINING BIM & IOT: DIGITAL TWINS
Future Lab, 2017
Mixed
Reality
MIXED REALITY
‘HYBRID’ SPACES
VirtualPhysical
Blockchain
EARLY ADOPTION STAGES
Ledger.
Immutable.
Why:
Digital Trust
Platforms
THE INTERNET OF APPLICATIONS
PLATFORMS – BUSINESS & TECHNOLOGY INTEGRATORS
DIVERSITY
RE & FM Business Integration
Syste
ms In
tera
ctio
ns
Assets
Real
EstateServices
FinanceSpace
I2WMSIWMS
Implications of Data / Events..
IoTAI
BIM
Social
media
Devices
ApplicationsSmart City
Platforms
Service
Brokering
Acquiring the Services
Blockchain
The Challenge will be about
Enabling & Managing Diversity.
Enabling professionals to select and use the best technologies. Help them to effectively manage the diversity that emerges.
DIGITAL ETHICS
SOMETHING COMPLETELY DIFFERENT
Amsterdam
World War II
DIGITAL ETHICS - THREE LAW’S OF ROBOTICS
A robot may not injure a human being or,
through inaction, allow a human being to come to harm.
A robot must obey orders given it by human beings
except where such orders would conflict with the First Law.
A robot must protect its own existence
as long as such protection does not conflict with the First or Second Law.
Isaac Asimov
(1920 -1992)
EXPERIMENTING WITH IMAGING
SO MUCH
SO FASTLean
Experiences
VALUE
In many ways, we currently seem to lack no objective way of evidencing the
value that FM brings to the business other than in the form of savings or cost
reductions. Ref: Tsebo Facility Solutions
Ref: Prof. Alexi Marmot, UCL
LEAN: CONTINUOUS WASTE REDUCTION
https://dzone.com/articles/lean-avoiding-waste
LEAN IS NOT ONLY TECH…
Thank you
