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Dig Deep: Donor Prospecting & Online Giving Austin Merritt, DAXKO Operations Project Manager Britney McKim, DAXKO VP of Professional Services

Dig Deep: Donor Prospecting & Online Giving

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Dig Deep: Donor Prospecting & Online Giving. Austin Merritt, DAXKO Operations Project Manager Britney McKim, DAXKO VP of Professional Services. Online Giving. Online Giving. Myth #1. People won’t give online. People won’t give online. 2008 contributions = $300 billion - PowerPoint PPT Presentation

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Page 1: Dig Deep: Donor Prospecting & Online Giving

Dig Deep: Donor Prospecting & Online Giving

Austin Merritt, DAXKO Operations Project Manager

Britney McKim, DAXKO VP of Professional Services

Page 2: Dig Deep: Donor Prospecting & Online Giving

Online Giving

Page 3: Dig Deep: Donor Prospecting & Online Giving
Page 4: Dig Deep: Donor Prospecting & Online Giving

Online Giving

Page 5: Dig Deep: Donor Prospecting & Online Giving

Myth #1

People won’t give online.

Page 6: Dig Deep: Donor Prospecting & Online Giving

People won’t give online

2008 contributions = $300 billion

(that’s a lot of zeros)

Page 7: Dig Deep: Donor Prospecting & Online Giving

People won’t give online

• $300 billion contributed in 2008• Only 4% contributed online

contribution 96%

online contribution 4%

Page 8: Dig Deep: Donor Prospecting & Online Giving

People won’t give online

Page 9: Dig Deep: Donor Prospecting & Online Giving

People won’t give online

• 75% of Americans have Internet access.

• 94% of Americans who have online access have shopped online.

• Americans spent more than $186 billion buying merchandise over the Internet in 2008.

Page 10: Dig Deep: Donor Prospecting & Online Giving

Myth #1: People won’t give online

Case in point

Page 11: Dig Deep: Donor Prospecting & Online Giving

Myth #2

Online giving replaces the face to face ask.

Page 12: Dig Deep: Donor Prospecting & Online Giving

OLG Replaces Face 2 Face

The truth?

Online giving should supplement traditional fundraising.

Page 13: Dig Deep: Donor Prospecting & Online Giving

OLG Replaces Face 2 Face

Statistics from DAXKO Operations:

• 6.4 million members & program participants

• 1.2 million active membership units

Page 14: Dig Deep: Donor Prospecting & Online Giving

OLG Replaces Face 2 Face

Page 15: Dig Deep: Donor Prospecting & Online Giving

OLG Replaces Face 2 Face

Step 1: Segment your database

Page 16: Dig Deep: Donor Prospecting & Online Giving

OLG Replaces Face 2 Face

Step 2: Send targeted email solicitation

Page 17: Dig Deep: Donor Prospecting & Online Giving

OLG Replaces Face 2 Face

Step 3: Track gifts coming in & follow-up

Page 18: Dig Deep: Donor Prospecting & Online Giving

Online Giving

Page 19: Dig Deep: Donor Prospecting & Online Giving
Page 20: Dig Deep: Donor Prospecting & Online Giving

Myth #3

Online giving means I can only raise money through my organization’s website.

Page 21: Dig Deep: Donor Prospecting & Online Giving

One place to give

Page 22: Dig Deep: Donor Prospecting & Online Giving

Raise $ through my website

Page 23: Dig Deep: Donor Prospecting & Online Giving

Raise $ through my website

Page 24: Dig Deep: Donor Prospecting & Online Giving

Raise $ through my website

Page 25: Dig Deep: Donor Prospecting & Online Giving

Raise $ through my website

Page 26: Dig Deep: Donor Prospecting & Online Giving

Raise $ through my website

Page 27: Dig Deep: Donor Prospecting & Online Giving

Myth #4

We’re missing out on a larger gift

Page 28: Dig Deep: Donor Prospecting & Online Giving

We’re missing out on a larger gift

The Truth?

Recent OLG Stats:

• Avg gift size: $152• Avg gift size in December 2008: $248• Online giving volume increased by 68% in Q1 2009

Page 29: Dig Deep: Donor Prospecting & Online Giving

Conclusion

1. Return on Investment

2. This is not a fundraising thing. It’s an association thing.

3. Include your volunteers

Key Takeaways