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DHEK BHAL CHARITY GROUP. CEO/Presenter: Zehra Haq. Brief History. Dhek Bhal - a Punjabi term meaning “ caring for ” or “ looking after ”. Established in 1986 as Barton Hill Asian Women’s group, in partnership with British City Council. - PowerPoint PPT Presentation
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DHEK BHAL CHARITY GROUP CEO/Presenter: Zehra Haq
Brief History
Dhek Bhal - a Punjabi term meaning “caring for” or “looking after”.
Established in 1986 as Barton Hill Asian Women’s group, in partnership with British City Council.
Initially catered for South Asian women in Barton Hill, Easton and St Paul’s.
Evolved into a Bristol wide service.
Current name adopted in 1994.
Values
Dignity of the individual
Respecting diversity of cultures, values and faiths
Right to quality of service that caters to individual needs
Promote individual development
Right to information and choice
Contribute to the development of services
Overview of Services
Current Services
Elderly Women’s Daycentre (1988 - current)
Bristol Sitting Service (1993 - current)
South Gloucestershire Sitting Service (1999 - current)
Elderly Men’s Project (2008 – current)
Domiciliary Care Service (2009 – current)
1993 - CURRENT
Bristol Sitting Service
1998 – CURRENT
Elderly Men’s Project
1988 - CURRENT
Elderly Women’s Daycentre
Domiciliary Care Service
2009 - CURRENT
Overview of Services
Defunct Services
Young Mums Project (1987 – 2008) - Funded by Bristol City Council
Asian Girls Youth Project (1989 – 2008)
Children‘s Holiday Playscheme (1994 -2007)
Outreach Project (1997 – 2000)
Overview of Services (cont’)
Defunct Services (continued:)
Carers Support Service (2000 - 2008)
Asian Children & Youth Liaison Service (2001 – 2007)
Volunteers Support Service (2004 – 2006)
Asian Boys Youth Project (2006 – 2009)
1987 - 2008
Young Mums Project
1989 - 2008
Asian Girls Youth Project
1994 - 2007
Holiday Play Scheme
Outreach Project
1997 - 2000
Carers Support Service 2000 – 2008
2001 - 2007
Asian Children & Youth Liaison Service
Volunteers Support Project
2004 – 2006
Asian Boys Youth Project2006 - 2009
Growth
Constantly identify gaps in mainstream, voluntary, and community service provisions.
Enjoy good rapport with community, who approach us to develop new services or improve existing ones.
Availability of funding
Changes in the Care Sector
The introduction of Commissioning of services
A move towards ‘Spot Commissioning’
The introduction of a ‘Direct Payment Scheme’
Strategies
Domiciliary Care Service to double by 2015.
Employee skills enhanced – multilingual and multi-skilled staff.
Robust training programme provided through St. Monica’s Trust.
Strategic partnership and collaborative work with BCC, South Glos, NHS, community sector professionals.
Strategies (Continued)
Good knowledge of demographics of the area
Knowledgeable trustees
Care Quality Commission (CQC) inspections and Quality Assurance visits by BCC and South Glos
Marketing: Open Days, events, annual report
Cross cultural awareness programs