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Development of the mapsDevelopment of the maps
Process Mapping Methodology Process Mapping Methodology
Stage 1: Drafting phase
Consult: PP1 Deliverables, Map, Phases and
Activity Zones
Interview transcripts
Literature and ideas
Existing Industry Project processes
Drafting Phase
Process Mapping Methodology Process Mapping Methodology
Stage 2: Issue for review
Review internally among project team
Amend
Approve
Drafting Phase Issue for review
Process Mapping Methodology Process Mapping Methodology
Stage 3: Verified Model Phase
Partnering University external review
Cross Activity Zone interface check
Amend
Approve
Drafting Phase Issue for reviewVerified Model phase
Process Mapping Methodology Process Mapping Methodology
Stage 4: Validated Model review
Workshop: Present
Review
Amend
I Improve
Drafting Phase Issue for reviewVerified Model phase
Validated Model review
Process Mapping Methodology Process Mapping Methodology
Stage 5: Final Version
Final Review
Submit for Publishing
Final VersionDrafting Phase Issue for reviewVerified Model phase
Validated Model review
Process Map Development: March ‘99Process Map Development: March ‘99
Level 2 Deliverable
(red)
Level 2 Process (white)
Level 3
Level 2
Level 1
Object connecto
r
Grouping tool
Level 3 Process (blue)
Level 3 Deliverable
(yellow)
Lexicon
Fig. 4 Initial sub process map presented at Steering Committee Meeting 23rd March 1999
Process Map Development: June ‘99Process Map Development: June ‘99
New process symbol
New deliverable
symbol
Dashed grouping tool
Simplified Lexicon
Single colour level 1 band
process symbol
Fig. 5. FM Sub Process Map Revised June 1999
Process Map Development: Sept ‘99Process Map Development: Sept ‘99
Fig.7 Sub Process map presented to Academic Steering Committee 3rd September 1999
New symbol showing process
ownership and activity
zone participants
Phase start up activity group
End of Phase activity group
On-going phase
activity group
Phase risk activity group
Improved title grid
Process Map Development: Oct ‘99Process Map Development: Oct ‘99
Level 1 Deliverables only represented
New Title Block
Logical Dependency
Level 2 Processes decomposed from the
level 1 process are grouped
Level 3 Processes decomposed from the
level 2 process are grouped
Decomposition line
Fig. 8 Verified Development Management Map drafted to incorporate the modelling rules developed at the 29th September – 1st October Workshop at Salford University
Components of the MapsComponents of the Maps
• Mapping Template– Layout– Colour– Standard Groups
• Process representations• Inputs• Outputs (Deliverables)• Mapping Rules• Considerations:
– Recognised methodologies– Other process mapping– Layout for logical presentation– Colour for clarity
Mapping Template Mapping Template
LexiconDeliverable- on ly show n at
Level 1
Groupingnotation
Level 1
Level 2
Level 3
?????? M anagementActivityZone:
Date:
Phase No: x
??/??/99
Revision: 3.0
Deliverable:
Checked by:Drawn by: ???Status
:Draft
Phase:Process O w ner(s)
Process
Dev Proj Res Des
Prod FM H&S Proc
Level 1Phase No., Title & AZ
Level 2
Level 3
Process RepresentationsProcess Representations
Process O wner(s)
Process Name/Description
Dev Proj Res Des
Prod FM H&S Proc
Activity Zone(s) which own the process, irrespective of level
Participation from other Activity Zones
Process InputsProcess Inputs
Process O wner(s)
Process Name/Description
Dev Proj Res Des
Prod FM H&S Proc
Process O wner(s)
Process Name/Description
Dev Proj Res Des
Prod FM H&S Proc
Logical dependency
Process Decomposition: an exampleProcess Decomposition: an example
Development M anagement
P rocess 'A '
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Development M anagement
S ub-P rocess 1
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Facilities M anagement
S ub-P rocess 3
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Development M anagement
S ub-P rocess 2
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Process Decomposition - DevM viewProcess Decomposition - DevM view
Development M anagement
P rocess 'A '
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Development M anagement
S ub-P rocess 1
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Facilities M anagement
S ub-P rocess 2
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Process Decomposition - FM viewProcess Decomposition - FM view
Development M anagement
P rocess 'A '
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Development M anagement
S ub-P rocess 1
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Development M anagement
S ub-P rocess 3
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Process OutputsProcess Outputs
Level 1Deliverable
(including S tatus)
Process O wner(s)
Leve l 1P rocess
DevProd
ProjFM
ResH&S
DesProc
Process O wner(s)
Leve l 2 /3P rocess
Dev
Prod
Proj
FM
Res
H&S
Des
Proc
Level 2/3Deliverable
(including S tatus)
Integrated mapsIntegrated maps
Mapping Template Mapping Template
Ph
ase
Sta
rt-u
p A
ctiv
itie
s -
See
sep
arat
e sh
eet
for
det
ails
En
d o
f P
has
e A
ctiv
itie
s, p
rep
arin
g f
or
the
Ph
ase
Rev
iew
- S
ee s
epar
ate
shee
t fo
r d
etai
ls
On-Going Phase Activities - See separate sheet for details
Phase 0, Demonstrating the Need - Development Management
On-going Phase Group
Phase Start-up Group
End of Phase Group
Case studies
FACILITIESMANGEMENT
DEVELOPMENTMANAGEMENT
PROJECTMANAGEMENT
RESOURCEMANAGEMENT
DESIGNMANAGEMENT
PRODUCTIONMANAGEMENT
HEALTH & SAFETYSTATUTORYAND LEGAL
MANGEMENT
PROCESSMANAGEMNT
Phase 0 1 2 3 4 5 6 7 8 9
USE & CREATION OF LEGACY ARCHIVE
Maritime Housing
Christiani Nielsen
Manchester Airport
Britannia Walk
Teamwork 2001
Castle Vale
AMEC
• Process Map Creation Toolkit– Allows users to create and customise their
own project process map by using the Process Protocol as a framework
• Process Management Toolkit– Project information management system,
allowing users to manage the process and project information
Process Protocol ToolkitProcess Protocol Toolkit
Company adoption/ uptakeCompany adoption/ uptake
• Clients – British Nuclear Fuels, British Aerospace, BT
• Government bodies – CRISP, IAI, CRT
• Construction Companies– Taylor Woodrow, Alfred McAlpine, Tarmac, AMEC, Citex,
Christiani & Nielsen, WSP Group, John Mowlem, Property Tectonics, Tilbury Douglas, P3 Knowledge Technology, Schal, Pochins
• Research projects– Lean Construction Network, Process Network, TOPIC
(Training for Performance Improvement for Construction)
Industry adoption/ uptakeIndustry adoption/ uptake
• CIRIA, DETR and CRT produced ‘Standardisation and Pre-Assembly: Client’s Guide– ‘Standardisation in every aspect of the construction
process …has enormous potential. CIRIA and the CRT is leading the initiative to making the benefits and methods of standardisation more widely understood and acknowledged …’ (M Forster, BAA)
Industry adoption/ uptakeIndustry adoption/ uptake
• Department of Trade and Industry have sponsored the development of a ‘Process Implementation’ training module as part of the Process Protocol implementation project on Britannia Walk
Industry adoption/ uptakeIndustry adoption/ uptake
• Introduced a new and commercially tested management technique - the Gateway process - to deliver value for money improvements in major construction, IT and PFI projects
– Peter Gershon, the Office of Government Commerce’s Chief Executive, 20 February 2001
• Process Map Creation Toolkit– Allows users to create and customise their
own project process map by using the Process Protocol as a framework
• Process Management Toolkit– Project information management system,
allowing users to manage the process and project information
Process Protocol ToolkitProcess Protocol Toolkit
Process Map Creation Tool Process Map Creation Tool DemonstratorDemonstrator
• Objectives– Help to adopt the Process Protocol framework– Customize the Generic Process Protocol Map– Simplify the creation of project process map
Process Map Creation Tool Process Map Creation Tool DemonstratorDemonstrator
• Standalone Solution
Process Map Creation Tool Process Map Creation Tool DemonstratorDemonstrator
• Features– Based on the Process Protocol Framework– Incorporated detailed Process Protocol Information– Fully Customisable– Standard data structure
• Future Work– Improve usability– Network capability– Integrate into existing Project Management System
Process Information Process Information Management ToolManagement Tool
• Aim– To manage the project information for construction
projects based on the process model
• Possible Solution– Further development on existing Internet based
project management package
Process Information Process Information Management ToolManagement Tool
• Architecture
Process Modelling
Workflow Engine
Project Data
Process Protocol
FrameworkProcess Change
Project Information Management