Developing Health Care Professionals Through a Competency Based Training Programme at Ahmadi Hospital, Kuwait Oil Company, Kuwait By: Fatma El-Zahraa A/Rahman - Chief Training Officer Developing Health Care Professionals Through a Competency Based Training Programme at Ahmadi Hospital, Kuwait Oil Company, Kuwait By: Fatma El-Zahraa A/Rahman - Chief Admin. Officer (Training) Basis for Job Selection Background Purpose Success Story Faced Challenges Share 2008 - 2013 /2 yrs Methods Subject Matter Experts Comparative Studies Data Analysis Structured Small Circle Meetings Depth & Content Validity Int’l Healthcare Competencies Thru Share Studying Defining Compiling Selected Healthcare Competencies Suitable Diversified Learning Tools & Specs Management Approvals & Review Data Entry to Oracle System by Support Staff Online Gap Analysis Discussions Personal Development Plan Generating Developed Easily Performance Evaluation + Job Description Visible Accreditation Council for Graduate Medical Education (AGCME) Six Competencies Domain. 2011 National Center for Healthcare Leadership Competency Model, 2005 - 2010 Competency Models to Improve Healthcare Organizations, 2008 IBM Healthcare 2015 Proposed Healthcare Competences 2014 - 2016 Stretch Target Threshold Quarter Yearly Target 80% 70% 60% Q1 70% Q2 Q3 Q4 Results Key Performance Measures KPI Scores Conclusion Training Achievements Distributed by Key Performance Measures, 2011 - 2013 102% 2010 - 2011 2011 - 2012 2012 - 2013 Training Cycles 2010 - 2011 Organized Competency Literature Review Literature Review Secondary Care Primary Care Beds 200 Operational Staff 890 Ancillary Staff 1250 The things a person consistently thinks about or wants that cause action. Motives drive, direct & select behavior toward certain actions or goals & away from others. Motives Physical characteristics & consistent responses to situations or information. Traits A person’s attitudes, values, or self-image. Self-Concept Information a person has in specific content areas. Knowledge The ability to perform a certain physical or mental task. Skill In visible Ahmadi Hospital Training Action Plan TR Carry + Do Linked to Competency –Based TR Findings & Outcomes 100% 98% 96% 94% 92% 90% K u w a i t O i l C o m p a n y K u w a i t O i l C o m p a n y

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Page 1: Developing Health Care Professionals Through a ......Developing Health Care Professionals Through a Competency Based Training Programme at Ahmadi Hospital, Kuwait Oil Company, Kuwait

Developing Health Care Professionals Through a Competency Based Training Programme at Ahmadi Hospital, Kuwait Oil Company, Kuwait

By: Fatma El-Zahraa A/Rahman - Chief Training Officer

Developing Health Care Professionals Through a Competency Based Training Programme at Ahmadi Hospital, Kuwait Oil Company, Kuwait

By: Fatma El-Zahraa A/Rahman - Chief Admin. Officer (Training)

Basi

s fo

r Jo

b S

elec

tion

Background

Purpose

Success Story

Faced Challenges

Share 2008 - 2013 /2 yrs

Methods

Subject Matter Experts

Comparative Studies Data Analysis

StructuredSmallCircle

Meetings

Depth & Content Validity

Int’l Healthcare Competencies

Thru Share

Studying

Defining

Compiling

Selected Healthcare Competencies

Suitable Diversified Learning Tools & Specs

Management Approvals &

Review

Data Entry to Oracle System by Support Staff

Online Gap Analysis Discussions

Personal Development Plan

Generating

Developed Easily

Performance Evaluation

+

Job Description

Visible

Accreditation Council for Graduate Medical Education (AGCME) Six Competencies

Domain. 2011

National Center for Healthcare Leadership Competency Model,

2005 - 2010

Competency Models

to Improve Healthcare

Organizations, 2008

IBM Healthcare

2015

Proposed Healthcare

Competences 2014 - 2016

StretchTargetThresholdQuarterYearly Target

80%70%60%

Q1

70%Q2

Q3

Q4

Results

Key Performance Measures

KP

I S

core

s

ConclusionTraining Achievements

Distributed by Key Performance Measures, 2011 - 2013 102%

2010 - 2011 2011 - 2012 2012 - 2013

Training Cycles

2010 - 2011

Organized Competency Literature Review

Literature Review

Secondary CarePrimary Care

Beds 200Operational Staff 890

Ancillary Staff 1250

The things a person consistently thinks about or wants that cause action. Motives drive, direct & select behavior toward certain actions or goals & away from others.

Motives

Physical characteristics & consistent responses to situations or information.

Traits

A person’s attitudes, values, or self-image.Self-Concept

Information a person has in specific content areas.Knowledge

The ability to perform a certain physical or mental task.Skill

In visible

Ahmadi Hospital

Training Action Plan

TR

Carry + Do

Linked to

Competency –Based TR Findings & Outcomes 100%

98%

96%

94%

92%

90%

Kuw

ait Oil CompanyK

uw

ait Oil Company