Unit Notes

ICAICT202A Work and communicate effectively in an IT environment

Topic 3 – Key Players

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Table of Contents3. Key Players 5

Vendors.....................................................................................................................5

IT consultancy organisations....................................................................................5

Government departments.........................................................................................6

Unions/staff associations..........................................................................................6

Professional bodies...................................................................................................6

Research organisations..........................................................................................10

Learning Activity 10

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Using the Unit Notes

Icons and symbols are used throughout the guide to provide quick visual references.

They indicate the following:

Icon Meaning Icon MeaningACTIVITY: An activity is listed to be completed

ACTIVITY: A Learning activity requiring some physical action

WWW: A web link is listed REFLECTION: A point is to be considered and thought about more deeply

IMPORTANT: A pivotal point is detailed

SEARCH: A particular item / book etc needs to be found and applied

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3. Key Players

Key players in the IT sector are those that have influence and interest in the direction and use of Information and Communications Technology. These include bodies such as:

vendors of IT products and services

IT consultancy organisations

government departments

professional bodies

research organisations and publishers

Vendors A vendor is a company that makes or sells goods and or services. In IT they can range from a small one-person company producing software, to the very large companies like Cisco, Ericsson, Fujitsu, Hewlett-Packard, IBM, Microsoft, Nortel Networks, Novell Pty Ltd, Oracle, Siemens and Sun Microsystems.

These companies produce a wide range of software, equipment and services, in fact, anything IT you can think up! You can probably easily think of basic computer hardware and software, but to think of networks — public and private, Internet, broadband and mobile infrastructure, enterprise-wide websites (and much more) will challenge your understanding. Apart from providing products the vendor often installs and supports their products according to a specified agreement.

IT consultancy organisationsIT consultancy organisations send their own IT staff to work in other organisations on a temporary basis. Consultants work on IT projects as project managers, systems architects, analyst/programmers, business analysts and the like. They can also provide help desk and network maintenance services.

Some examples of large IT organisations are Anderson Consulting, DMR, Price Waterhouse Coopers, IBM and GSA.

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Government departmentsGovernment departments at both federal and state level have an interest in the IT industry. They determine IT policy and are involved in industry promotion.

Table 1: Federal departments

Department of Broadband, Communications and the Digital Economy (DBCDE) http://www.dbcde.gov.au/

Department of Education, Employment and Workplace Relations http://www.deewr.gov.au

Table 2: State departments (NSW)

NSW Department of Services, Technology and Administration (DSTA)

http://services.nsw.gov.au

The NSW Department of Services, Technology and Administration (DSTA) previously known as the Department of Commerce.

Unions/staff associations

Australian Services Union (ASU) http://www.asu.asn.au

Australian Workers Union (AWU) http://www.awu.net.au

Professional bodiesProfessional bodies bring together people who work in a particular industry to exchange ideas and promote their industry. Membership of a professional organisation indicates a certain level of accomplishment in that area.

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Table 3: Details of key professional bodies for IT or related industries

Australian Information Industry Association

http://www.aiia.com.au/

The Australian Information Industry Association (AIIA) is the nation’s peak industry body for the technology sector. AIIA sets the strategic direction of the industry, influences public policy and provides members with productivity tools, advisory services and market intelligence to accelerate their business growth.

AIIA member companies employ 100,000 Australians, generate combined annual revenues of more than $40 billion and export more than $2 billion in goods and services each year.

Australian Computer Society

http://www.acs.org.au/The ACS is the recognised association for ICT professionals, attracting a large and active membership from all levels of the industry. A member of the Australian Council of Professions, the ACS is the public voice of the ICT profession and the guardian of professional ethics and standards in the industry, with a commitment to the wider community to ensure the beneficial use of ICT.

IEEE Computer Society

http://www.computer.org/

With nearly 85,000 members, the IEEE Computer Society is the world's leading organisation of computer professionals. Founded in 1946, it is the largest of the 38 societies of the I nstitute of Electrical and Electronics Engineers (IEEE).

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Internet Industry Association of Australia

http://www.iia.net.au/

The IIA is Australia's national Internet industry organisation. Members include telecommunications carriers, content creators and publishers, web developers, e-commerce traders and solutions providers, hardware vendors, systems integrators, banks, insurance underwriters, technology law firms, ISPs, educational institutions, research analysts, and those providing professional and technical support services.

Australian Chamber of Commerce and Industry

http://www.acci.asn.au/

The ACCI is the peak council of Australian business associations. Its member network has over 350,000 businesses represented through Chambers of Commerce in each State and Territory, and a nationwide network of industry associations. The ACCI represents the interests of business at a national level as well as internationally. Through its network of businesses, each ACCI member organisation identifies the concerns of its members and plans united action. In this way business policies are developed and strategies for change are implemented.

CompTIA

http://www.comptia.org

CompTIA is the non-profit trade association advancing the global interest of IT professionals and companies including manufacturers, distributors, resellers and educational institutions.

Australian Business Limited

http://www.australianbusiness.com.au/Australian Business Limited is an independent member-based company, founded originally in 1885. It works with businesses, both large and small, to connect them with the information, people and advice they need to make sound business decisions.

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Australian Telecommunications Users Group (ATUG)

http://www.atug.com.au

ATUG is a not-for-profit membership-based organisation of Australian telecommunications users and has been working for better choice, value and services in the sector since 1981.

Australian Institute of Project Management

http://www.aipm.com.au/

The AIPM is the peak body for project management in Australia.  Formed in 1976, the AIPM has been instrumental in progressing the profession of project management over the past 35 years.

NSW Communications ITAB NSW has a network of State funded Industry Training Advisory Bodies (ITABs) covering all the major industry sectors. The ITABs provide independent advice to the NSW Government on the training and skill needs and workforce development priorities of industry.

Innovation and Business Skills Australia (IBSA)http://www.ibsa.org.au/

The Innovation & Business Skills Australia (IBSA) is one of eleven Industry Skills Councils with a mission is to build capability, professionalism and innovative capacity in Australia’s workforce through sharp-focused consultation on skill needs in our six industry sectors.

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Research organisationsTable 4: Details of research organisations

International Data Corporation

http://www.idcresearch.com/

The IDC is the premier global market intelligence and advisory firm in the information technology and telecommunications industries. They analyse and predict technology trends so that their clients can make strategic, fact-based decisions on IT purchases and business strategy.

Gartner Inc.

http://www.gartner.com

Gartner is the leading provider of research and analysis on the global IT industry. Its goal is to support enterprises as they drive innovation and growth through the use of technology. They help clients make informed technology and business decisions by providing in-depth analysis and actionable advice on virtually all aspects of technology.

Learning Activity

Open the following web site from the Australian Computer Society Inc using the link below.

http://www.acs.org.au/

Choose at least three positions you think are key players and describe what they do in your own words (use point form if you wish).

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