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DEVELOPING A BENEFITS STRATEGY FOR THE FUTURE
Todd RennerHead of Mercer
Marketplace 365+
James Bernstein Mercer Marketplace 365+
Solution Leader
H E A L T H W E A L T H C A R E E R
B R O U G H T TO Y O U B Y
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H O U S E K E E P I N G
Credit Questions Topic
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O B T A I N I N G C R E D I T
Be watching using YOUR unique URL
for login
Stay on the webinar, online for the full 60
minutes.
Certificates delivered by
email no later than 11/06/16
The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval. Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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A G E N D A & S P E A K E R S
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M E G A T R E N D S
T H E E M P L OY E R B E N E F I T Q U AN D ARY
P R O V E N R E S U LT S
H O W TO TAK E C O N T R O L
Todd RennerHead of Mercer
Marketplace 365+
James Bernstein Mercer Marketplace 365+
Solution Leader5 Q & A
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MEGA TRENDS
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M E G A T R E N D S A R E R E D E F I N I N G E M P L O Y E E H E A L T H C A R E & B E N E F I T S S T R A T E G I E S 5
—M U L T I -
G E N E R A T I O N A L W O R K F O R C E
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—P A Y O R &
P R O V I D E R C O N S O L I D A T I O N
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—E X T E N S I V E
R E G U L A T O R Y C H A N G E S
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Greater Complexity
Higher Costs
Greater Diversity
—C O N S U M E R
E M P O W E R M E N T
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More Self-service
—T E C H N O L O G Y
A N D D A T A E X P L O S I O N
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More Accountability
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Unprecedented funding for and advances in digital health brings explosion of new opportunities for employers and employees
BIG DATA ANALYTICS
T E C H N O L O G Y & D A T A E X P L O S I O N A C L O S E R L O O K
© M E R C E R 2 0 1 6 8
…and empower your employees to do the same?
How do we tackle the challenges and harness the opportunities?
What is our recent track record in reversing the healthcare cost trend?
M E G A T R E N D S E M P L O Y E R S & E M P L O Y E E S F E E L O V E R W H E L M E D
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THE EMPLOYER BENEFIT QUANDARY
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EMPLOYERS THIRD-PARTIESBROKERS
• Employers face budgetary constraints due to ever increasing benefits costs
• Increasing number of technology solutions on the market o Administrative o Health care
Employers turn to their broker for answers
• Third-parties design solutions to fit local broker budget …$1 to $2 PEPM which is deducted from commissions
• Commission dollars are relatively fixed
• Regional and local broker business models set (no R&D or investment dollars)o Limited resources for
evaluation of technology
o No resources to build
Brokers turn to third-parties
T H E S M B E M P L O Y E R B E N E F I T Q U A N D A R Y
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I N V E S T M E N T A P P L I E D D O E S N O T M E E T S C A L E O F P R O B L E M
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HOW TO TAKE CONTROL
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M U LT I -G E N E R AT I O N AL
W O R K F O R C E
PAY O R & P R O V I D E R C O N S O L I D AT I O N
B R O AD R E G U L ATO RY C H AN G E S
T E C H N O L O G Y AN D D ATA E X P L O S I ON
C O N S U M E R E M P OW E RM E N T
G R E AT E R P L AN C H O I C E
M AR K E T L E V E R AG E
I N T E R G R AT E D C O M P LI AN C E S E RV I C E S
AG I L E AN D E V E R -E X PAN D I N G P L AT F O R M
D E C I S I O N S U P P O R T TO O L S
Trends Future-Ready Solution
H O W T O T A K E C O N T R O L ?
© MERCER 2016 14
W H A T D O E S A F U T U R E R E A D Y S O L U T I O N L O O K L I K E ?S T R A T E G Y + T E C H N O L O G Y + E M P L O Y E E E X P E R I E N C E
Local Consulting
Decision Support Technology
Accessibility Vendor Integration Compliance Health
Advocacy
Communications
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E V A L U A T I N G A C O M P L E X L A N D S C A P E
HOW CAN THIS SOLUTION HELP ADDRESS THE MEGA TRENDS THAT IMPACT MY COMPANY AND MY EMPLOYEES?
WHAT KIND OF TRACK RECORD AND STABILITY DOES THIS SOLUTION HAVE? WILL THIS SOLUTION BE AROUND IN A FEW YEARS, OR WILL I BE SHOPPING AGAIN SOON?
WHAT TOOLS WILL THE SOLUTION OFFER TO SUPPORT EMPLOYEES WITH ALL ASPECTS OF THEIR HEALTHCARE EXPERIENCE?
ARE THESE TOOLS EASY TO USE, OR DO MY EMPLOYEES HAVE TO BE COMPUTER SCIENCE MAJORS?
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E V A L U A T I N G A C O M P L E X L A N D S C A P E
TO WHAT EXTENT CAN WE CUSTOMIZE BENEFITS?
DOES THIS SOLUTION WORK WITH MY CURRENT PAYROLL AND HR SYSTEMS, OR DOES IT REPLACE THEM?
WILL EMPLOYEES BE ABLE TO GET DIFFERENT TYPES OF BENEFITS?
WHAT SUPPORT IS OFFERED FOR ROLLING OUT THE SOLUTION? ANY ONSITE TRAININGS, VIDEOS, OR DEDICATED SUPPORT STAFF?
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PROVEN RESULTS
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F U T U R E - R E A D Y S O L U T I O NW H A T H A P P E N S W H E N A C O N S U L T A N T I N V E S T S ?
9% 1.6% 56%
Average 1ST YearEmployerSavings
AverageYear 2 & 3
Cost Increase
Employees Enrolled in
High DeductiblePlans v 25%
National Average
$975
AverageEnrolled
Employee Savings
Mercer 365+
96%
Call Center Satisfaction
Level
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T H E C L I E N T E X P E R I E N C EC A S E S T U D Y – M A N U F A C T U R E R ( ~ 3 0 0 E M P L O Y E E S )
• Early buy-in from senior leadership and division managers
• Project planning incorporated all of HR’s Q3 and Q4 priorities
• Employee focus groups• Communication and employee education
is critical!• Keep testing
• 2016 Marketplace Medical Savings: $1.1 Million (-38%) compared to 2015 costs
• Enrollment in Marketplace HDHPs: 94% in 2016 compared to 18% in 2015
• Transition to defined contribution• Introduction of call center, online
enrollment, and mobile enrollment• Re-alignment of HR resources – no longer
managing COBRA, 5500, communications
K E Y S TOS U C C E S S
R E S U LT S
Q U E S T I O N S ?P l e a s e t y p e y o u r q u e s t i o n i n t h e Q u e s t i o n s s e c t i o n o f y o u r G o To W e b i n a r p a n e l .
S P E C I A L O F F E RR e c e i v e a F R E E C o s t S a v i n g s A s s e s s m e n t t o l e a r n h o w m u c h y o u c a n s a v e w i t h M e r c e r M a r k e t p l a c e 3 6 5 +
http://www.mercermarketplace365.com/free-cost-savings-assessment.html
P l e a s e e m a i [email protected] t o r e q u e s t a d e m o o f M e r c e r M a r k e t p l a c e 3 6 5 +
© M E R C E R 2 0 1 6 21
O B T A I N I N G C R E D I T
Be watching using YOUR unique URL
for login
Stay on the webinar, online for the full 60
minutes.
Certificates delivered by
email no later than 11/06/16
The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval. Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
© MERCER 2016 22
O N - D E M A N D W E B I N A R SW A T C H F R O M A N Y W H E R E , A T A N Y T I M E , A T N O C O S T
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C O M P R E H E N S I V E B E N E F I T S M A N A G E M E N T A N D A U T O M A T E D E N R O L L M E N T
• Ascentis HRIS Software– Manages a variety of benefits plans – Automatically calculates
employees' and dependents' eligibility status.
• Ascentis HRIS provides– Complete historical information
- Tracks all enrollment changes including what, when, and who made the change.
• Benefits enrollment information is– Available through an online self-
service portal from any Internet enabled device.
– Automatically populated onceemployees enter information.
– Benefits selections can be electronically transmitted to insurance carriers for a paperless, accurate and timely enrollment experience.
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C O N T A C T U S
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800.229.2713