Detroit Transportation Corporation Detroit People Mover 4. Introduction to the Detroit Transportation

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  • Detroit Transportation Corporation

    Detroit People Mover

    Title VI Compliance Review

    Final Report

    February 2017

  • Title VI Compliance Review Final Report: DTC February 2017

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  • Title VI Compliance Review Final Report: DTC February 2017

    Table of Contents

    Executive Summary ..................................................................................................................... 1

    1. General Information ............................................................................................................... 3

    2. Jurisdiction and Authorities .................................................................................................... 5

    3. Purpose and Objectives .......................................................................................................... 7

    3.1 Purpose ............................................................................................................................................. 7

    3.2 Objectives ......................................................................................................................................... 7

    4. Introduction to the Detroit Transportation Corporation – Detroit People Mover ............ 9

    4.1 Introduction to DTC and Organizational Structure ............................................................... 9

    5. Scope and Methodology ....................................................................................................... 11

    5.1 Scope ............................................................................................................................................... 11

    5.2 Methodology .................................................................................................................................. 11

    6. Findings of General Reporting Requirements and Guidelines ............................................. 15

    6.1 Inclusive Public Participation....................................................................................................... 15

    6.2 Language Access to LEP Persons ............................................................................................... 16

    6.3 Title VI Complaint Procedures .................................................................................................. 24

    6.4 Record of Title VI Investigations, Complaints, and Lawsuits .............................................. 25

    6.5 Notice to Beneficiaries of Protection under Title VI ............................................................ 26

    6.6 Annual Title VI Certification and Assurance........................................................................... 28

    6.7 Monitoring Subrecipients ............................................................................................................ 28

    6.8 Minority Representation on Planning or Advisory Bodies .................................................. 29

    6.9 Determination of Site or Location of Facilities ...................................................................... 30

    6.10 Submit Title VI Program .............................................................................................................. 31

    6.11 System-wide Service Standards and Policies ........................................................................... 32

    7. Summary of Findings/Corrective Actions ............................................................................. 35

    8. Compliance Review Attendee List ....................................................................................... 39

  • Title VI Compliance Review Final Report: DTC February 2017

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  • Title VI Compliance Review Report: DTC February 2017

    1

    Executive Summary

    Objective and Methodology – This report details the findings of a Compliance Review of the Detroit Transportation Corporation (DTC) Title VI program implementation. The Compliance Review examined this agency’s Title VI program procedures, management structures, actions, and documentation. The review team collected documents and information from the Federal Transit Administration (FTA) and DTC. In addition, the review team interviewed the following entities as part of this review: Transportation Riders United, Michigan Minority Contractors Association, and the Latino Press newspaper. The three-day review included interviews,

    assessments of data collection systems, and a review of program documents.

    DTC’s Title VI Program includes the following positive program elements –

    The Program has the following administrative deficiencies –

    The Program has the following substantive deficiencies –

    Positive Program Elements  Notice to Beneficiaries of Protection under Title VI – Title VI Notice contained all

    required elements; DTC disseminated its Notice as required; and DTC translated its Notice into two languages according to the results of its LEP Four-Factor Analysis.

     Title VI Program Plan – Contained all required elements.

    Administrative Deficiencies  None

    Substantive Deficiencies  Inclusive Public Participation – DTC did not have an Inclusive Public Participation Plan as

    required by FTA Circular 4702.1B. DTC’s outreach activities did not include sufficient outreach to minority and LEP populations likely to use its Detroit People Mover service.

     Requirement to Provide Meaningful Access to LEP Persons – DTC’s LEP Four-Factor Analysis lacked several substantive requirements and DTC did not develop a Language Assistance Plan based on the results of its LEP Four-Factor Analysis.

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  • Title VI Compliance Review Final Report: DTC February 2017

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    1. General Information

    This chapter provides basic information concerning this Compliance Review of the Detroit Transportation Corporation (DTC). Information on DTC, the review team, and the dates of the review are as follows:

    Grant Recipient: Detroit Transportation Corporation

    City/State: Detroit, MI

    Grantee Number: 5574

    Executive Official: Barbara Hansen, General Manager (313) 224-2190 bhansen@thepeoplemover.com

    On-site Liaison: Oliver Lindsay, Grants Manager (313) 224-2189 olindsay@thepeoplemover.com

    Report Prepared By: The DMP Group, LLC

    Dates of On-site Visit: October 25–27, 2016

    Compliance Review Team Members: Donald Lucas, Lead Reviewer Khalique Davis, Reviewer Gregory Campbell, Reviewer

    mailto:bhansen@thepeoplemover.com mailto:olindsay@thepeoplemover.com

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    2. Jurisdiction and Authorities

    The Secretary of Transportation authorized the Federal Transit Administration (FTA) Office of Civil Rights to conduct civil rights compliance reviews. DTC is a recipient of FTA funding assistance and is therefore subject to the Title VI compliance conditions associated with the use of these funds pursuant to the following:

     Title VI of the Civil Rights Act of 1964 (42 U.S.C. Section 2000d)

     Federal Transit Laws, as amended (49 U.S.C. Chapter 53 et seq.)

     Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970, as

    amended (42 U.S.C. 4601, et seq.)

     Department of Justice regulation, 28 CFR part 42, Subpart F, “Coordination of

    Enforcement of Nondiscrimination in Federally-Assisted Programs” (December 1, 1976,

    unless otherwise noted)

     U.S. Department of Transportation (DOT) regulation, 49 CFR part 21, “Nondiscrimination

    in Federally-Assisted Programs of the Department of Transportation—Effectuation of

    Title VI of the Civil Rights Act of 1964”

     FTA Circular 4702.1B “Title VI Requirements and Guidelines for Federal Transit

    Administration Recipients”

     FTA Circular 4703.1 “Environmental Justice Policy Guidance for Federal Transit

    Administration Recipients”

     DOT Policy Guidance Concerning Recipients’ Responsibilities to Limited English

    Proficient Persons (December 14, 2005)

     Executive Order 13166: “Improving Access to Services for Persons with Limited English

    Proficiency”

     Section 13 of FTA’s Master Agreement 22 (October 1, 2015)

    http://www.fta.dot.gov/documents/LEP_Executive_Order.doc

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    3. Purpose and Objectives

    3.1 Purpose The Federal Transit Administration (FTA) Office of Civil Rights periodically conducts discretionary reviews of grant recipients and subrecipients to determine whether