Preface .......................................................................................................................

Acknowledgments ..................................................................................................

Coastal Medical Center Comprehensive Case Study .....................................

Chapter 1: Leadership and Strategic Planning ..............................................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Definition of Leadership .......................................................................................... Other Key Leadership Roles .................................................................................... Physician Involvement in Healthcare Strategic Planning .......................................... Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 1 ..................................................................

Chapter 2: Mission, Vision, and Culture: The Foundation for Strategic Planning ........

Key Terms and Concepts .........................................................................................

DETAILED CONTENTS

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Introduction ............................................................................................................ The Impact of Mission, Vision, and Culture on Profits and Strategic Planning ........ The Impact of Ownership on Profits and the Strategic Planning Process .................. Implementing Organizational Change ..................................................................... Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 2 ..................................................................

Chapter 3: Transformational Leadership Maximizes Strategic Planning .......................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ The Concept of Transformational Leadership .......................................................... Why Is Transformational Leadership Important to Study? ...................................... Ethics as a Foundation for Leadership and Strategic Planning.................................. The Role of Transformational Leaders in Managing the Strategic Planning Process . Organization Transformation as a Competitive Advantage ...................................... Factors Affecting Organization Transformation ....................................................... Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 3 ..................................................................

Chapter 4: Fundamentals of Strategic Planning ............................................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Definition ................................................................................................................ Analysis of the Internal Environment—Inside the Organization .............................. Analysis of the External Environment—Outside the Organization .......................... Gap Analysis ............................................................................................................ Strategic Planning Areas .......................................................................................... Evaluation of Performance ....................................................................................... Planning at the Local, Regional, and National Levels ............................................... Summary ................................................................................................................. Notes ....................................................................................................................... Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 4 ..................................................................

Chapter 5: Strategic Planning and SWOT Analysis ......................................................

Key Terms and Concepts .........................................................................................

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Introduction ............................................................................................................ Definition ................................................................................................................ Steps in SWOT Analysis .......................................................................................... Force Field Analysis ................................................................................................. Gap Analysis ............................................................................................................ Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 5 ..................................................................

Chapter 6: Strategic Planning and Health Information Technology .............................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Definitions............................................................................................................... Strategic HIT Initiatives .......................................................................................... Strategic Planning for HIT ...................................................................................... Healthcare Information Databases ........................................................................... Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 6 ..................................................................

Chapter 7: Strategic Planning and the Healthcare Business Plan ..................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Definition ................................................................................................................ Healthcare Business Plan ......................................................................................... Net Present Value .................................................................................................... Internal Rate of Return ............................................................................................ Planning Tools ........................................................................................................ Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 7 ..................................................................

Chapter 8: Communicating the Strategic Plan .............................................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Motivation............................................................................................................... Presentation of the Strategic Plan ............................................................................. Summary .................................................................................................................

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Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 8 ..................................................................

Chapter 9: Medical Group Planning and Joint Ventures ..............................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Clinical Integration .................................................................................................. Potential Structures for Physician–Hospital Integration ........................................... Physician Engagement in Strategic Planning ............................................................ Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 9 ..................................................................

Chapter 10: Strategic Planning and Long-Term Care Services ......................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Definitions............................................................................................................... Demographics of an Aging Population .................................................................... Inpatient Rehabilitation Facilities ............................................................................ Skilled Nursing Facilities ......................................................................................... Hospice ................................................................................................................... Adult Health Daycare Centers ................................................................................. Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 10 ................................................................

Chapter 11: Strategic Planning in Health Systems ........................................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ Hospital Mergers and Acquisitions .......................................................................... Integrated Delivery Systems ..................................................................................... Strategic Planning at the Health System Level ......................................................... Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 11 ................................................................

Chapter 12: Strategic Planning and Pay for Performance .............................................

Key Terms and Concepts .........................................................................................

Introduction ............................................................................................................ Medicare Pay-for-Performance Initiatives ................................................................ Additional Initiatives in Pay for Performance ........................................................... Physicians’ Attitudes Regarding Pay for Performance............................................... Growing Demand for Quality-Related Data ............................................................ Future P4P Initiatives: Paying for Value .................................................................. Incorporating P4P into a Strategic Plan ................................................................... Summary ................................................................................................................. Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 12 ................................................................

Chapter 13: The New Value Paradigm in Healthcare ...................................................

Key Terms and Concepts ......................................................................................... Introduction ............................................................................................................ The Value Frontier ................................................................................................... Strategic Planning for Healthcare Value ................................................................... Review Questions .................................................................................................... Coastal Medical Center Case: Exercise 13 ................................................................

Epilogue .....................................................................................................................

References......................................................................................................

Index ...........................................................................................................................

About the Author ....................................................................................................

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