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Destinations: Using Tourism to Make Better Places to Live In Emeritus Professor Dr Harold Goodwin Responsible Tourism Partnership WTM Responsible Tourism Advisor www.haroldgoodwin.info

Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

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Page 1: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Destinations:UsingTourismtoMakeBetterPlacestoLiveIn

EmeritusProfessorDrHaroldGoodwinResponsibleTourismPartnership

WTMResponsibleTourismAdvisorwww.haroldgoodwin.info

Page 2: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Tour Operator Inbound Operator Hotelier/Accommodation

Local/National

Government

AttractionManagers

National Parks/Heritage

LocalCommunity

TouristsTravellers

Holidaymakers

Taking and Exercising Responsibility

Economic, Social & Environmental

Principle of Sustainablity

WTO Global Code of Ethics

Taking responsibility

You cannot outsource responsibility ..

Whose responsibility? Everyone’s

Nobody’s

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Whoseresponsibilityisit?Everybody’sandNobody’s

•  Hotelsandaccommodationowners•  Airlines&carhirecompanies•  Tourists•  Communities•  OverseasTourOperators/Organisers•  GroundHandlers/localagents•  GuideBookWritersandGuides•  NationalandLocalGovernment•  Police&Judiciaryetc

Page 4: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Thechallenge…..

•  tousetourismachievesustainabledevelopment•  sustainabledevelopmentthroughtourism•  theaspirationofResponsibleTourismistousetourismratherthantobeusedbyit.

•  Itisaboutwhatproducersandconsumersdo.•  Itisaboutwhatwedototackletheissueswhichmatterlocally

Page 5: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

SirColinMarshallBritishAirways1994

Tourismandthetravelindustry“isessentiallytherentingoutforshort-termlets,ofotherpeople’senvironments,whetherthatisacoastline,acity,amountainrangeorarainforest.These‘products’mustbekeptfreshandunsulliednotjustforthenextday,butforeverytomorrow”

www.haroldgoodwin.info 5

Page 6: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

OurholidaystheirhomesTourism is unusual in that consumers travel to the destination (the factory) to consume the product.

Much closer to the producers the workers

Opportunities for additional sales of goods and services: Complementary products

Page 7: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Culture&Tourism“Youreverydaylifeissomeoneelse’sadventure”

SwedishNGOfly-postinginLjubljana,Summer1997

Page 8: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

www.haroldgoodwin.info 8

Page 9: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Successfultouristdestinations

•  offerthevisitorsomethingunique

•  theycreateasenseofplace,anidentitywhichisdifferentfromtheircompetitors….

•  notwocommunitiesareeverexactlythesame…

Whotoattract/invite?

www.haroldgoodwin.info 9

Page 10: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Pollutionfree?

ForFree?

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Page 12: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Thetragedyofthecommons•  Publicrealmgoodsare

–  Non-rival(light&view)–  NonexcludableButnowherehasinfinitecapacity?Touristbehavioursaffectcapacity.

•  “Thereinisthetragedy.Eachmanislockedintoasystemthatcompelshimtoincreasehisherdwithoutlimit-inaworldthatislimited.Ruinisthedestinationtowardwhichallmenrush,eachpursuinghisownbestinterestinasocietythatbelievesinthefreedomofthecommons.”

•  Hardin1968

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Page 13: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

www.haroldgoodwin.info 13

Page 14: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Itisnottourismuntilitissold

Peopledon’tbuylandscapesor“villagelife”

Page 15: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Themainattractionisthepublicrealm

Thepublicrealmisforfree–butitneedstobecleaned&maintained

Page 16: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Crowding

www.haroldgoodwin.info 16

Page 17: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Thetragedyofthecommons•  Publicrealmgoodsare

–  Non-rival(light&view)–  NonexcludableButnowherehasinfinitecapacity?Touristbehavioursaffectcapacity.

•  “Thereinisthetragedy.Eachmanislockedintoasystemthatcompelshimtoincreasehisherdwithoutlimit-inaworldthatislimited.Ruinisthedestinationtowardwhichallmenrush,eachpursuinghisownbestinterestinasocietythatbelievesinthefreedomofthecommons.”

•  Hardin1968

www.haroldgoodwin.info 17

Page 18: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

SomePrinciples1.  Makingbetterplacestolivein2.  Focusonlocaleconomicbenefit&community

development–whereisitneededandforwhatpurpose?

3.  Oversupplyisbestavoided–matchsupplyanddemand[trophyhotels]

4.  Increaselengthofstay5.  Access=egress6.  SenseofPlace:distinctiveness7.  Managingovertourismisbestavoided–spread&

containinsacrificezones

Page 19: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Whomanages?

1.  Nobody?2.  Localauthorities3.  Protectedareas4.  Culturalorreligiousleaders/managers5.  Attractionowners

Veryoftennobody

•  BuildingControls•  Transport&roads•  Landuseplanning•  Planning

permission

Page 20: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Wholeofgovernmentapproach

•  Thedestinationispeopledandthepeoplearerepresentedbyelectedpoliticiansandgovernedthroughadministrativestructures

•  Promotionandmanagementorgovernancearebestseparated.

•  Everydepartmentofgovernmenthassomecapacitytoassistinmanagingtourism–crossgovernmentcommittees

Page 21: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •
Page 22: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •
Page 23: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Therealisationofbenefitsdependson

•  thecreationofemploymentatallskilllevelsandwherethereisexistingcapacity–wage/progression/additionalincome

•  theadditionalfacilities,restaurants,festivals,markets,attractionsandretail….;

•  theextentoflinkagestoexistinglocaleconomy-maximiselinkagesandminimiseleakages

•  Itisnotjustaboutthemoney:senseofpridegeneratedby“beingknown”

•  theextentoflocal/non-localownershipoftouristenterprises–smallscaleandlowrisk.

Page 24: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Beveryrealisticaboutdemand•  Destinations•  Sufficientlypowerfulto

attractpeopletotravel–magnets.

•  Marketsegmentation–  Dayexcursions–  Domesticorregionaltourists

–expatriates–  Internationaltouristsfrom

abroadandin-country

•  Attractions–  Magnets–  Complementaryand

incidentalexperiencesandservices•  Foodanddrink•  Markets•  Craftworkers(tailormade)•  Guidedvisitstofarmland,schools..

•  Music&storytelling

Page 25: Destinations: Using Tourism to Make Better Places to Live In fileCultural or religious leaders/managers 5. Attraction owners Very often nobody •

Makingbettertourism….

•  Accentuatingthepositive…•  Minimisingthenegative….

•  Buildingmeaning…..•  Positiveimpact,reducingrisk,improvingthebottomline

•  Creatingsustainablebusiness..

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TakingResponsibility

www.haroldgoodwin.info 26

http://haroldgoodwin.info/links/http://responsibletourismpartnership.org