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Copyright©2009 KMD. All rights reserved.
KEIO University Graduate School of Media DesignMedical Project
“Discharge Support” “ Home Medical Care Support”
developed by Design Thinking
～Empowerment of Healthcare Workers～
＝Fall down early for early success＝Rapid prototyping
Design Thinking Design thinking is gathering a.en/on
Book wri7en by Prof. Okude （Toolbox for Design Thinking）
What is Design Thinking
＋
Design Studio set up in the Hospital
Solu/on of various medical issues by design thinking
＝
Vitality,Inc.
EthnographyResearch
Prototyping
A Method that applies Designer’s PracFce to create New Industries
OrganizaFons which is introducing Design Thinking
＝Research as on‐site observaFon＝Discovering potenFal needs
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Social Innovation Cycle
We are developingNew Home-Healthcare Support Service !!
Service Design
Our Achievement
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper Prototyping
Tinkering
Demo & Feedback
Ethnographic ResearchService Design
Explain based on Design Thinking Method’s practice.
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
Ethnography Research
Work out research by accompanying a doctor and a nurse on visit to patient’s home.
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
5Model Analysis
Analyze research experiences from 5 points of view.
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
Personas
Setting specific service targets based on the analysis
Set personas specifically as if personas are existed.
Design by representing scenarios for describing context which persona use the service.
Scenarios
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
Brush up ideas by sketching ideas and performing scenarios.
Paper Prototyping
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
Trying ideas by rustling up some gadgets.
Tinkering
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
Making prototypes and obtaining feedbacks from doctors and visiting nurses.
Demo & Feedback
Philosophy & Vision
5model Analysis
Persona & Scenario
Paper PrototypingTinkering
Demo & Feedback
Ethnographic Research
Service Design
Concept
医師
患者 家族
訪問看護師
ヘルパー
患者•家族が患者の情報を収集して一元的に管理することができる。
職種•組織を超えて医療介護サービス提供者が情報を収集•共有できる。
患者•家族と医療•介護サービス提供者が情報のやり取りを行うことができる。
情報の入力•参照
情報の入力•参照
情報の入力•参照
医療アプリケーション”COCON”
Code Name “MN2”
Service Design
