Designing and development of advertisement

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 2 in Chapter 16

    Marketing Communications

    Advertising

    Sales

    Promotion

    Public relations Direct

    marketing

    Personal selling

    Communications Platforms

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 3 in Chapter 16

    Developing Effective MarketingCommunications

    Identify target audience

    Determine objectives ofcommunication

    Design the message

    Select communicationchannels

    Establish the budget

    Select the marketingcommunications mix

    Measure results

    Manage the IMCprocess

    Steps in Marketing Communications

    Program Development

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 4 in Chapter 16

    Developing Effective MarketingCommunications

    Step 1:Identifying the target audience

    Includes assessing the audiences

    percept ions of the company, product ,and competitors company/productimage

    Step 2:Cognitive, affective, and

    behavioral objectives may be set

    Step 3:AIDA model guides messagedesign

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 5 in Chapter 16

    Developing Effective MarketingCommunications

    Message Design

    Content

    Structure

    Format

    Source

    Message contentdecisions involvethe selection ofappeal, theme,idea, or USP

    Types of appeals

    Rational appeals

    Emo tional appeals

    Moral appeals

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 6 in Chapter 16

    Developing Effective MarketingCommunications

    Message Design

    Content

    Structure

    Format

    Source

    One-sided vs.

    two-sided

    messages

    Order of

    argument

    presentation

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 7 in Chapter 16

    Developing Effective MarketingCommunications

    Message Design

    Content

    Structure

    Format

    Source

    Message formatdecisions vary withthe type of media,but may include:

    Graph ics, visuals

    Headl ine, copy or

    scr ip t

    Sound effects ,

    vo ice quali t ies

    Shape, scen t,

    texture of package

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 8 in Chapter 16

    Developing Effective MarketingCommunications

    Message Design

    Content

    Structure

    Format

    Source

    Message sourcecharacteristics caninfluence attentionand recall

    Factors underlyingperceptions of

    source credibility: Expert ise

    Trustwor th iness

    Likabi l i ty

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 9 in Chapter 16

    Developing Effective MarketingCommunications

    Step 4:Selecting CommunicationChannels

    Personal communicat ion channels

    Effectiveness derives frompersonalization and feedback

    Several methods of stimulating personal

    communication channels exist Nonpersonal communicat ion channels

    Influence derives from two-step flow-of-communication process

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 10 in Chapter 16

    Developing Effective MarketingCommunications

    Devoting extra effort toinfluential individuals orcompanies

    Creating opinion leaders

    Working through influentialcommunity members

    Using influential people intestimonial advertising

    Developing advertisingwith high conversationvalue

    Use viral marketing

    Developing word-of-mouth referral channels

    Establishing an electronicforum

    Methods of Stimulating Personal

    Communication

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 12 in Chapter 16

    Developing Effective MarketingCommunications

    Communications

    Mix Selection

    Types o f

    promot ional too ls

    Select ion facto rs

    Advertising

    Sales promotion

    Public relations

    and publicity

    Direct marketing

    Personal selling

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 13 in Chapter 16

    Developing Effective MarketingCommunications

    Communications

    Mix Selection

    Types o f

    promot ional too ls

    Select ion facto rs

    Consumer vs.

    business market

    Stage of buyerreadiness

    Stage of product

    life cycle Market rank

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 14 in Chapter 16

    Developing Effective MarketingCommunications

    Step 7: Measure Results

    Recogn it ion, recal l , att i tudes, behavioral

    responses

    Step 8:Manage the Integrated Marketing

    Communications Process

    Provides stronger message consistency and

    greater sales impact

    Improves firms ability to reach right

    custom ers at r ight t ime with r ight message

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 15 in Chapter 16

    Developing and Managing theAdvertising Campaign

    The Five Ms ofAdvertising

    Miss ion

    Money

    Message

    Media

    Measurement

    Objectives can be

    classified by aim:

    In form

    Persuade

    Remind

    Reinforce

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 16 in Chapter 16

    Developing and Managing theAdvertising Campaign

    Factors consideredwhen budget-setting:

    Stage of product l i fecycle

    Market share and

    consumer base

    Compet it ion and

    clutter

    Advert is ing frequency

    Product

    subst i tutabi l i ty

    The Five Ms ofAdvertising

    Miss ion

    Money

    Message

    Media

    Measurement

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 17 in Chapter 16

    Developing and Managing theAdvertising Campaign

    Factors considered

    when choosing the

    advertising message: Message generat ion

    Message evaluat ion

    and select ion

    Message execu tion

    Social responsib i l i ty

    review

    The Five Ms ofAdvertising

    Miss ion

    Money

    Message

    Media

    Measurement

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 18 in Chapter 16

    Developing and Managing theAdvertising Campaign

    Developing mediastrategy involves:

    Decid ing on reach ,frequency , and impact

    Select ing m edia and

    vehicles

    Determin ing media

    t iming

    Deciding on

    geog raphical media

    al locat ion

    The Five Ms ofAdvertising

    Miss ion

    Money

    Message

    Media

    Measurement

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 19 in Chapter 16

    Developing and Managing theAdvertising Campaign

    Newspapers

    Television

    Direct mail

    Radio Magazines

    Outdoor

    Yellow pages

    Newsletters

    Brochures Telephone

    Internet

    Major Media Types

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 20 in Chapter 16

    Developing and Managing theAdvertising Campaign

    Deciding on Media Categories

    Target audiences media habits, nature of

    the product and message, cos t Media Timing Decisions

    Macroschedul ing vs. m icroschedu l ing

    Cont inu i ty , concentrat ion, f ligh t ing, andpuls ing schedul ing op t ions

    Deciding on Geographical Allocation

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 21 in Chapter 16

    Developing and Managing theAdvertising Campaign

    Evaluating

    advertising

    effectiveness Communicat ion-

    effect research

    Sales-effectresearch

    The Five Ms ofAdvertising

    Miss ion

    Money

    Message

    Media

    Measurement

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 22 in Chapter 16

    Sales Promotion

    Sales p romot ionsare short-term

    incentives designed to stimulate

    purchase among consumers or trade Purpose of sales promotion

    Att ract new tr iers or brand sw i tchers

    Reward loyal customers

    Inc rease repurchase rates

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 24 in Chapter 16

    Sales Promotion

    Samples

    Coupons

    Cash refunds (rebates)

    Premiums

    Prizes (contests,sweepstakes, games)

    Patronage awards

    Free trials

    Product warranties

    Tie-in promotions

    Cross-promotions

    Point-of-purchasedisplays anddemonstrations

    Major Consumer-Promotion Tools

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 25 in Chapter 16

    Public Relations

    Publ ic relat ionsactivities promote orprotect the image of a firm or product

    Public relations functions: Press relation s

    Product publ ic ity

    Corporate commun icat ions

    Lobby ing

    Counsel ing

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 26 in Chapter 16

    Public Relations

    Marketing Public Relations (MPR)

    Plays an important role in

    New product launchesRepositioning of mature brand

    Building interest in product category

    Influencing specific target groups

    Defending products with public problems

    Building the corporate image

    Three Major MPR Decisions

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 27 in Chapter 16

    Public Relations

    Publications

    Events

    Sponsorships

    News

    Speeches

    Public-service

    activities

    Identity media

    Major Public Relations Tools

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 28 in Chapter 16

    Direct Marketing

    Direct market inguses consumer-direct

    channels to reach and deliver offerings

    to consumers without intermediaries. Direct marketing is growing and offers

    consumers key benefits.

    Firms are recognizing the importance

    of integrated direct marketing efforts.

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 29 in Chapter 16

    Direct Marketing

    Face-to-face selling

    Direct mail

    Catalog marketing

    Telemarketing

    Direct-response

    TV marketing

    Kiosk marketing

    E-marketing

    Major Direct Marketing Tools

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    2003 Prentice Hall, Inc. To accompanyA Framework for Marketing Management, 2ndEdition Slide 30 in Chapter 16

    Direct Marketing

    Steps in Developing a Direct-Mail

    Campaign:

    Step 1: Set object ives

    Step 2: Ident i fy target markets

    Step 3: Define the offer

    Step 4: Test the elements

    Step 5: Measu re resu lts