DEPARTMENT OF TOURISM & HOTEL MANAGEMENT …shodhganga.inflibnet.ac.in/bitstream/10603/36971/13/13... · DEPARTMENT OF TOURISM & HOTEL MANAGEMENT Kurukshetra University, Kurukshetra

DEPARTMENT OF TOURISM & HOTEL MANAGEMENT

Kurukshetra University, Kurukshetra

SURVEY SCHEDULE-I (Residents)

Tourist Place:_____________ State: ________ Code No._________

1. Name of the Respondent: _______________________

2. Age _______ Years

3 Gender : Male/Female

4. Educational Qualifications: Matric/ Sr.Sec./Under Graduate/ Post Graduate/ Proffessional

5 Occupation: Service/Business/Artisan/Farming/Labour

6. Annual Income Rs)_________

7. Social Group: Scheduled caste/ Backward Class/General Category

8. Employment Status: Employed/ seasonally Employed/ Unemploed

9. Views about Impact of Tourism in the area {Tick the responses of the beneficiary (_/)}

S.No. Development Criterion Very true

True No idea (Not certain)

Very wrong

wrong

ECONOMIC DEVELOPMENT ED-1 Created more Jobs for locals ED-2 Created more Seasonal Jobs ED-3 Made people depended on Tourism ED-4. Increased the income of Residents ED-5. Increased the business of local

traders

ED-6 Encouraged the optimal use of resources

ED-7 Increased ancillary Enterprises ED-8 Withdrawal of Labour from other

Occupations

ED-9 Created Scaracity of Labour in other Enterprises

ED 10 Improved the Marketing Facilities

COST OF LIVING CL-1 Increased the General Price of

various Goods/Services

CL--2 Increased the cost of land and Housing in the area

CL-3 Increased the rent of accommodation and shops in the area

CL-4 Improved the living standard of masses

INFRASTRUCTURE DEVELOPMENT

IS-1. Improved the road conditions in the Area

IS-2 Helped the Small Scale and Handloom Industry

IS-3 Increased the transport facilities IS-4 Increased the mode of

communication in the area

IS-5 Lead to the Infrastructure Development in the Area

IS-6 Improvement in electricity, water supply and sanitation in the area

SOCIO-CULTURAL EFFECT SC-1 Increased the Availability if

Recreational Facilities in the Area

SC-2 Changed the local values, norms and customs

SC-3 Raised the opportunity of Shopping SC-4 Affected the Religious Activities in

the Area

SC-5 Helped in Renovation and and Maintenance of Historical Monuments

SC-6 Disturbed the peace of the Area

SC-7 Increased the Literacy Rate SC-8 Improved the faith in local deities SC-9 Improved the knowledge about

religion

SC-10 Increased the Literacy Rate SC-12 Increased the Awareness of Locals

about the outer World

SC-13 Increased the Crowd more than the Carrying Capacity

SC-14 Increased the Social Evils like Alcohalism, Gambling and Prostitution in the Area

SC-15 Made a Loss to Cultural Identity

SC-16 Increased Law and Order Problem SC-17 Affected the local culture and

values

ENVIRONMENT QUALITY

EQ-1 Affected the natural Beauty and scenario Adversely

EQ-2 Decreased the area under forest coverage

EQ-3 Increased the air pollution EQ-4 Increased the noise pollution EQ-5 Disturbed the water pollution

Special comments of the Investigator

Signature of the Investigator



SURVEY SCHEDULE-II

(Travel Agency/Transporters)


1. Name of the Travel Agency/Transporter: __________________________

2. Name of the Owner : ___________________________________

3. Local or Outsider ______________________________________

4. Address of the Agency- Local_____________________________________

Telephone No.__________________ Fax No.__________

Address of the Head Office:_______________________________________

Phone No.__________________________ Fax No.___________________

5. Year of setting up the Agency/Transport Local _________________

Heaed Office__________________

6 Areaq of Operation: ____________________________________________

7 Tourist spots Covered___________________________________________

8 Type of Establishment : Proprietor/ Partnership/ Co-operative/ Franchise/

Agency

9 Tourist Preferences : Individuals/ Groups/ Foreigners/ Ladies/ Combined

10. Main Functions of the Agency/ transporter

S.No. PARTICULARS Yes (1) No (2)

1 Hotel Reservation

2. Local Transport

3 Transport to other locations in the district

4 Transport to other locations in the state nor other states

5 Ticket Reservation -Bus

-Railway

-Air- National

International

11. Information about the Transport Vehicles Used

S. NO.

Particulars of the Vehicle/Conveyance Used

No. of vehicles

Type/ No. of seats in each vehicle

Arrangement of vehicles Owned (1) Hired (2)

Hiring Arrangements Monthly(1) Seasonal (2) Weekly (3) At need (4)

1 Car: Local Other Tourist places

2 Jeep: Local Other Tourist places

3 Taxi Local Other Tourist places

4 Bus Local Other Tourist places

5 Cabs/Autos Local Other Tourist places

6 Any Other




Very wrong

wrong


traders



Occupations



















the Area




religion





SC-15 Made a Loss to Cultural Identity SC-16 Increased Law and Order Problem SC-17 Affected the local culture and

values ENVIRONMENT QUALITY




Additional comments of the Investigator




SURVEY SCHEDULE-III ( Hotels)

1. Name of the Hotel ________________________

2. Complete Address: ______________________________________________

3. Telephone No.___________________ 4. Fax No.______________________

4. Type of Establishment: Proprietorship/Partnership/ Co-operative / Pvt. Ltd/

Ltd./Member of a chain/ Franchise/ Associate

5. Particulars of owner: Local/ outsider ( Mention/district and State___________)

6. If outsider hotel is managed by: Owner himself/ Paid employees drawn from

outside the district-state/ local employees

7. Whether the owner has settled in the area: Yes/No

8. If yes has he purchased the residential property: Yes/no

9. Grading of the hotel: single* /two **/ Three***/Four ****/ Five *****/

Ordinary

10. Type of Food served: Indian/ Continental/Chinese/ local

11. Bar is attached to the hotel: Yes/No

12. Service of food: Dining Hall/ Room service

13 Number of rooms in the Hotel

S.No.

Particulars AC Non AC

With Fridge

With TV

With both TV and Fridge

With Cooler/ Heater

Total

1 Single Bed

2 Double

Bed

3 Family Suit (3-4 beds)

4 Common Halls for Groups

14 Total Number of Employees:

S.No. Particulars/Trade Total From Haryana

From Uttrakhand

Other states

Experience in the trade/line

1. Managerial

2 Supervisory

3 Clerical/reception

4 Cooks

5 Helpers

6 waiters

7. Cleaners/sweepers

8. Security people

9. Any other, define

15 Business Sharing Activities

S.

No

.

Particulars Number Type of Contract Monthly contract(1) Seasonal contract(2) Need Based (3)

Arrangements Km. Based (1) Per day basis (2) Trip Base (3)

Domicile Local (1) Other states (2)

1 Car

2 Jeep

3. Taxi

4 7-10 seater cars

5. Mini Bus

6 Bus

7. Luxury Coach

8. Visitor Guides

9 Any Other

16 How do you get your Customers? :

(i) Advertisement: Paper National/ Paper Local/ Bill Boards/ Cinema

slides/Any other

(ii) Offering Commission: Rickshaw /Autos/Taxis at Bus stop/ Rly Station/

Any other

-If Commission: Lump some/ Per Tourist/Any other criteria

-Amount charged per tourist on an average:_________________(Rs)

17. Mode of Arrival of Tourists: Bus/ Luxury Coaches/ Taxis/ Travel Agents

Vehicles/Tourists Direct

18 Mode of entertainment during evening hours: Dance programmes/Invite singers/

Music programmes/Invite singers/Cabre/ Dine and Dance Programmmes/Any

other

19 Clientage of these Programmes: Restricted to tourists staying in Hotel/ General

Public/Special Guests/ Any other

20. Do you arrange any Programmme on tourists Demand: Yes/No

21. If yes, Number and types of programmes during last year (give details):

_______________________________________________________________

______________________________________________________________

22. If no reasons thereof:____________________________________________

_______________________________________________________________

23 Environment/ Pollution related Measures Used:

- Restriction on use of Polythene - Bags: Yes/No

-Type of Tissue paper/ Napkins Used: Ordinary paper/ Recycled Paper/ Cloth/

Any other

- Restriction on use ofDisposable Plates/ tumblers/ saucers etc. : Yes/No

24. Mode of Disposal of Garbage: Own Sewage treatment Plant/ Dumping in Pitts/

contract with some agency for lifting the garbage every day for disposal or use

25. Energy saving measures employed for :

LPG:__________________________________________________________

_______________________________________________________________

Electricity:______________________________________________________

_______________________________________________________________

26. Generators Used: Yes/No

If Yes, height of the smoke emitters:___________________

27 Supplies Received Eggs: Local/ Outside District/ Outside State

Milk: Local/ Outside District/ Outside State

Meat : Local/ Outside District/ Outside State

28: Leakage/Pilferage if any (Explain): ________________________________

________________________________________________________________




Very wrong

wrong


traders



Occupations



















the Area




religion






values

ENVIRONMENT QUALITY




Special Observations of the Investigator




SURVEY SCHEDULE-IV

(Traders/Entrepreneurs)


1. Name of the Firm/Enterprise: __________________________

2. Name of the Owners : ___________________________________

3. Area to which belongs ______________________________________

4. Year of setting the trade/enterprise _________________

5. Type of Establishment : Proprietor/ Partnership/ Co-operative/ Franchise/

Agency

6. Type of Trade: Karyana goods/ Confectionary/ Departmental Store/ Gift

items/Goods produced in the local area/ Other misc. Goods

7. Functions of the enterprise/Trader

S.No. PARTICULARS Yes (1) No (2) Stockist (1) Wholesaler (2) Retailer (3)

1 Karyana goods

2. Bakery/ Confectionary

3 Gift items

4 Local Goods of Importance

5 Departmental store items

6. Crockery/ Utensils

7 Electronics

8 Machinery Goods

9 Imported Goods

10 Chemist/ Doctor

11 Clothes

12 Ready made Garment

13 Pooja items/Parshad etc

14 Fruits and Vegetables

15 Other items of tourist attraction

16

17

8. Particulars of Employees with the Agency

S.No.

Particulars of Employees

Number of employees

Experience in the line Yes No

Status of Employee P C S

Residence of Employee Haryana UK

1

2

3

4

5

P; Permanent C: Casual S: Seasonal UK: Uttrakhand




10: Leakage/Pilferage if any (Explain): ________________________________

________________________________________________________________




Very wrong

wrong


traders



Occupations ED-9 Created Scaracity of Labour in

other Enterprises


















the Area




religion

SC-10 Increased the Literacy Rate

SC-12 Increased the Awareness of Locals about the outer World




values

ENVIRONMENT QUALITY








SURVEY SCHEDULE- V

(Restaurants/Dhaba/Tea Shop)

1. Name of the Restaurant/Dhaba/Tea shop________________________

2. Complete Address: ______________________________________________

3. Telephone No.___________________ 4. Fax No.______________________

5 Type of Establishment: Proprietorship/Partnership/ Co-operative / Member of a

chain/ Franchise/ Associate

6 Particulars of owner: Local/ outsider ( Mention/district and State____________)

13. Grading of the Restuarant:

Sitting Place: No. of rooms______________ No. of chairs/Tables_________

Kitchen_________________ Availability of toilets/ wash rooms___________

Other facilities (mention Details)____________________

14. Total Number of Employees:

S.No. Particulars/Trade Total From

Haryana

From

Uttrakhand

Other

states

Experience

in the

trade/line


2 Cooks

3 Helpers

4 waiters

5 Cleaners/sweepers


15. -How do you Get Customers, give details :

-Advertisement: Paper National/ Paper Local/ Bill Boards/ Cinema slides/Any

other

-Offering Commission: Rickshaw /Autos/Taxis at Bus stop/ Rly Station/ Any

other

- Contract with transporters- Yes/ No

-Commission/ Services offered (Give Details)_______________________)

-If Commission: Lump some/ Per Tourist/Any other criteria

-How much per tourist on an average:_________________(Rs)

11. Mode of Arrival of Tourists: Bus/ Luxury Coaches/ Taxis/ Travel Agents

Vehicles/Tourists Direct

12 Environment/ Pollution related Measures Used:

-Use of Polythene Bags: Yes/No

-Use of Tissue paper/ Napkins Used: Ordinary paper/ Recycled Paper/ Cloth/

Any other

-Disposable Plates/ tumblers/ saucers etc.

13. Mode of Disposal of Garbage: Own Sewage treatment Plant/ Dumping in Pitts/

contract with some agency for lifting the garbage every day for disposal or use

14. Energy saving measures:

LPG:__________________________________________________________

_______________________________________________________________

Electricity:______________________________________________________

_______________________________________________________________

15 Generators Used: Yes/No

If Yes, height of the smoke emitters:___________________




17. Leakage/Pilferage if any (Explain): ________________________________

________________________________________________________________




Very wrong

wrong

ECONOMIC DEVELOPMENT ED-1 Created more Jobs for locals ED-2 Created more Seasonal Jobs

ED-3 Made people depended on Tourism ED-4. Increased the income of Residents ED-5. Increased the business of local

traders



Occupations



















the Area

SC-5 Helped in Renovation and and Maintenance of Historical

Monuments SC-6 Disturbed the peace of the Area


religion






values

ENVIRONMENT QUALITY








SURVEY SCHEDULE-VI (Residents)


1. Name of the Respondent: _______________________

2. Age _______ Years

3 Gender : Male/Female

4. Educational Qualifications: Matric/ Sr.Sec./Under Graduate/ Post Graduate/ Proffessional

5 Occupation: Service/Business/Artisan/Farming/Labour

6. Annual Income Rs)_________

7. Social Group: Scheduled caste/ Backward Class/General Category

8. How many times visited the place earlier: Once/ Twice/ Thrice/ Routine visitor

9. How you have liked the area: ____________________________

10 Reasons for the repeated visits: ________________________________

_________________________________________________________

11 Date of last visit to the area: _____________________________________




Very wrong

wrong


traders

ED-6 Encouraged the optimal use of

resources ED-7 Increased ancillary Enterprises ED-8 Withdrawal of Labour from other

Occupations



















the Area



SC-7 Increased the Literacy Rate SC-8 Improved the faith in local deities

SC-9 Improved the knowledge about religion






values

ENVIRONMENT QUALITY




Special comments of the Investigator


.

Documents

DEPARTMENT OF TOURISM & HOTEL MANAGEMENT …shodhganga.inflibnet.ac.in/bitstream/10603/36971/13/13... · DEPARTMENT OF TOURISM & HOTEL MANAGEMENT Kurukshetra University, Kurukshetra