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Department of Small and Local Business Development
Agency Strategic Action PlanJune 1st 2013 – May 31st 2014
Ted ArcherDirector, Strategic Operations
Strategic Action Plan
To advance the mission of the agency to support the District’s over 50,000 small businesses, including 1100 Certified Business Enterprises (CBEs) and thousands of potential entrepreneurs, DSLBD will implement a Strategic Action Plan beginning June 1st 2013 through May 31st 2014.
May 2013Agency Strategic Action Plan
www.DSLBD.dc.gov 2
The Department of Small and Local Business Development was formed through the Small, Local, and Disadvantaged Business Enterprise Development and Assistance Act of 2005. Prior to the “Act” there were several other iterations of the agency along with different functions. The Agency’s Strategic Action Plan aims to clearly articulate the Agency’s purpose and objectives to its stakeholders.
Past Iterations of the Department of Small and Local Business Development
May 2013Agency Strategic Action Plan
www.DSLBD.dc.gov 3
Office of Minority Business Development
Office of Human Rights and Minority Business Development
Office of Local Business Development
DSLBD
Agency Vision
Agency Strategic Action Planwww.DSLBD.dc.gov 4
Agency Mission
The mission of the Department of Small and Local Business Development (DSLBD) is to support the development, economic growth, and retention of District-based businesses, and to promote economic development throughout the District’s commercial corridors.
OUR VISIONDSLBD envisions a business environment in which:
1)DC businesses are connected in real-time with local, federal, and global business opportunities; 2)Small businesses can navigate government quickly, confidently, and effectively; and, 3)Every entrepreneur and small business with a great idea and a great plan can access the capital to make it happen.
May 2013
DSLBD Functions
5
AGENCY FUNCTIONS
Agency Strategic Action Planwww.DSLBD.dc.govMay 2013
Transforming the Agency
Previous Organizational StructureThe previous organizational structure reflected only a small range of services for DC
businesses
Agency Strategic Action Planwww.DSLBD.dc.gov 6May 2013
16 Total FTEs
Director
Public Affairs
Assistant Director Business Opportunities and Access to Capital
Chief of Staff
Assistant DirectorTraining and Commercial
Revitalization
Manager Business Certification
Director
Assistant Director
Certification, Compliance & Enforcement
Manager, ExportDC
Manager Procurement
Assistance
Manager Technology & Innovation
DSLBD Organization PlanRevised April 03, 2013
Manager, Small Business
Development
Agency Fiscal Officer
General Counsel
Manager Retail Business
Development
Director Strategic
Operations
Transforming the Agency
Redesigned Organizational StructureThe redesigned organizational structure serves as the foundation for a client centered
approach to the delivery of a dynamic portfolio of services
Agency Strategic Action Planwww.DSLBD.dc.gov 7May 2013
43 Total FTEs
Agency Strategic Action Planwww.DSLBD.dc.gov 8
CERTIFIED BUSINESS ENTERPRISE (CBE)PROGRAM
BusinessCertification
Compliance &
Enforcement
BusinessDevelopmen
t
May 2013
CBE Compliance Action Plan Summary
May, 2013Agency Strategic Action Plan
www.DSLBD.dc.gov 9
CBE Compliance Action Plan Highlights and Milestones(June 2013 – May 2014)
DSLBD will investigate, monitor, spot check, and recommend enforcement action on the following:
1100 CBEs 88 Joint Ventures168 Developers 120 Prime Contactors 80 District Agencies $15 billion total dollar volume in Expendable, Contract, & Project Budgets1188 Site Visits/Spot checks 200 Investigations
(estimates based on FY11-12 activities)
Local Business Definition
• Principal office physically located in the District;• Chief executive officer and highest level managerial employees maintain their offices
and perform their managerial functions in the District;• Meets one of the four following standards:
• More than 50% of the assets, excluding bank accounts, are located in the District;• More than 50% of the employees are residents of the District;• The owners of more than 50% of the business enterprise are residents of the
District; or• More than 50% of the total sales or other revenues are derived from transactions
in the District• Is properly licensed under DC law; and• Is subject to tax under DC law (Chapter 18 of Title 47)• Site visits are conducted within the Washington Metropolitan area to verify that the
firm meets the local business enterprise definition.
Agency Strategic Action Planwww.DSLBD.dc.gov 10
CBE Program: At a Glance
Agency Strategic Action Planwww.DSLBD.dc.gov
11
Businesses may be certified in any of the following categories; however, only a maximum of 12 points can be applied toward any contract award. In evaluating invitations for bids (IFBs), contracting personnel apply a percentage reduction in price according to the CBE designation. In evaluating requests for proposals (RFPs), contracting personnel apply points to proposal evaluations according to CBE designation. DSLBD also certifies joint ventures in the CBE Certification Program.
Certification Categories Authority Preference # of CBEs(as of 4/4/13)
% of CBEsby Category
(as of 4/4/13)
Local Business Enterprise (LBE) §2-218.3127 DCMR 802 2 or 2% 1138 100%
Small Business Enterprise (SBE) §2-218.32 3 or 3% 1077 95%
Disadvantaged Business Enterprise (DBE) §2-218.3327 DCMR 803 2 or 2% 634 56%
Resident Owned Business (ROB) §2-218.3527 DCMR 804 5 or 5% 574 50%
Development Zone Enterprise (DZE) §2-218.37 2 or 2% 647 57%
Longtime Resident Business (LRB) §2-218.3627 DCMR 805 5 or 10% 90 8%
Veteran Owned Business (VOB) §2-218.38 2 or 0% 45 4%
Local Manufacturing Business Enterprise (LME)
§2-218.39 2 or 0% 1 0%
Joint Venture Certifications (JV) §2-218.39a27 DCMR 811 Varies 69 N/A
CBE Locations
May 2013Agency Strategic Action Plan
www.DSLBD.dc.gov 12
PERCENT OF CERTIFIED BUSINESS ENTERPRISES BY WARD*
The Business Certification Division evaluates businesses headquartered in the District to determine their eligibility to become a Certified Business Enterprise (CBE).
The DC Government directs spending to CBEs, and they in turn support and contribute to job creation and the city tax base, strengthening the local economy.
The CBE Program provides contracting preference for local businesses so they can better compete for DC Government contracts and procurement opportunities.
* As of April 2013
Ward 37%
Ward 413%
Ward 16%
Ward 231%
Ward 517%
Ward 612%
Ward 76%
Ward 89%
Jun 2013 July 2013 Aug 2013 Sep 2013 Oct 2013 Nov
2013Dec
2013 Jan 2014 Feb 2014 Mar 2014 Apr 2014 May 2014
Roll out Developer Compliance training for Developer community and other stakeholders
200 total developers
Perform CBE spot checks/ and enforce penalties on delinquent CBEs and JVs
1188total CBEs/JVs
Review high profile District contracts above 250k for subcontract compliance
10 total contracts
120 total stakeholders
Leverage CBE Advisory Group recommendations, partner with District Contracting personnel to implement efficient and transparent waiver process for subcontracting compliance
1100 total CBEs
Launch All New “Cloud-based” Certification Process for CBEs
75 total developers
Partner with Developer community to streamline and simplify reporting process for projects
Investigate, contact, and perform site visits on delinquent CBEs and JVs identified by media, ODCA, and DSLBD
15 total CBEs
168 total developers
Investigate and contact delinquent developers identified by, ODCA, and DSLBD
Roll out Agency Expendable Budget Compliance training for operating and capital budgets
110 total budgets
Issue Comprehensive Preliminary findings from Compliance & Enforcement Action Plan by May 31st 2014
220 vendors
Recommend enforce penalties on noncompliant developers and prime contractors
Recommend corrective action for noncompliant District Agencies
200 total Agencies
May 2013
Action Plan Timeline CBE Compliance & Enforcement LEGEND
Short Term – Investigations and data collection, announcement of more stringent standards for CBE compliance
Medium Term- Data Analysis, standardization of new, efficient and transparent processes, training for stakeholders
Longer Term- Issuance of reports, enforcement of penalties, and remediation
Compliance and Enforcement
Agency Strategic Action Planwww.DSLBD.dc.gov 14
8 Compliance Program AreasCompliance Programs # of Entities
MonitoredRequirement Dollar Volume Discretionary
(Expendable) Budget
CBE Goal
Agency Expendable (Operating) Budget Compliance for SBE Expenditures 10
78 50% $6,060,652,139 $482,620,179 $241,310,090
Agency Expendable (Capital) Budget Compliance for SBE Expenditures11
29(242 projects)
50% $5,176,714 Undetermined (Not Monitored)
Undetermined (Not Monitored)
Agency Subcontracting Compliance for Contracts over $250,00012 (Construction and Non-Construction)
120 35% $142,809,988 Undetermined (Not Monitored)
Undetermined (Not Monitored)
Developer CBE Utilization Compliance13 159 35% $3,890,492,771 $2,602,879,323 $1,057,998,855
CBE Equity Participation Compliance Program for Development Projects
<159 20% Undetermined (Not Monitored)
Undetermined (Not Monitored)
Undetermined (Not Monitored)
CBE Development Participation Compliance Program for Development Projects
<159 20% Undetermined (Not Monitored)
Undetermined (Not Monitored)
Undetermined (Not Monitored)
Joint Venture Program Compliance ~88 Varies Undetermined (Not Monitored)
Undetermined (Not Monitored)
Undetermined (Not Monitored)
CBE Investigations ~1100 N/A N/A N/A N/A
*Data is as of 8/15/2012*
May 2013Agency Strategic Action Plan
www.DSLBD.dc.gov 15
Certified Business Enterprises (CBEs)
District AgenciesOperating & Capital Budgets
District AgenciesContracts Excess $250K Development Projects
Subsidized by DC Gov’t
20% Equity & Development CBE
Participation
Joint Ventures Certified by DSLBD
DC Based Business Approved
Periodic Office Site Visits
Cloud‘Web-based application”
DSLBD Monitors
District Government
Agencies
District Agencies Contracting Officers
Cloud‘Web-based application”
Review of FEIN
Businesses:Certified; RecertifiedCBE Online System
& Cloud
Review of News Publications
DSLBD Review & Assessment
Contract Award Winners-Subcontracting Plan
DSLBD Certification &
Compliance Staff
DSLBD Investigates & Resolves Concerns
District Agencies (IRBs, Loans, Grants,
TIFs, etc.)
DeveloperDSLBDAgreement
Cloud‘Web-based application”
Review of Expenditures w/ CBEs-35% of APB
Assess Compliance
Periodic Project Location Site Visits
District Agencies (IRBs, Loans, Grants,
TIFs, etc.)
Cloud‘Web-based application”
Development Project
Equity Contract
Procurement Plans
Budget Exclusions
Quarterly Expenditures w/CSBEs
Annual Narrative
Compliance Status
Developer
CBE Developer
Partner
DSLBD Review & Assessment
ORAn approved
Waiver of Req.
DSLBD Certification
Process
Cloud‘Web-based application”
and CBE Online System
DSLBD Review & Assessment
Approved Based on Contract Won
Quarterly Reporting Required after Approved
JV Operating AgreementJV Contract
JV Financial PlanDSBLD Review JV Qtr Rpts
COMPLIANCE MONITORING PROCESSESRevised May 2013
DSLBD Reports to DC Council, DC Auditor, & Agencies Funding Dev.
Projects
HOLD
DSLBD Responds to Agencies
Enhanced Transparency and Accountability
May 2013Agency Strategic Action Plan
www.DSLBD.dc.gov 16
CBE Compliance “CLOUD” Database DIRECT ACCESS
Accessible to Government Agencies, Private Developers/Contractors, and CBEs
PERFORMANCE Allows DSLBD to
proactively monitor and report CBE compliance performance
COLLABORATION Enhances collaboration
between all CBE program stakeholders
Programs
Agency Strategic Action Planwww.DSLBD.dc.gov 17
BUSINESS DEVELOPMENTPROGRAMS
May 2013
18
Short Term(June – Aug 2013)
Medium Term(Sept 2013 – Feb 2014 )
Longer Term(Mar – May 2014)
Retail (Main Streets, BIDs, Clean Teams)
Visit and Survey Each DC Retail Neighborhood Main Street Corridor - approx. 1500 businesses
Analyze and Create Report based on Corridor Survey and Needs Assessment
Target assistance programs to identified needs and burgeoning corridors
Training/Technical Assistance
Collect CBE data and tier CBEs by industry, revenue, and experience, and other characteristics
Market DSLBD training curriculum at DSLBD small business forums and expositions.
Sponsor 25-30 new trainings to CBE and other District businesses based on specific needs
Business Opps/Capital Access
Solidify DC Capital Access Advisory Panel. Aggressively organize opportunity workshops with hospitals, universities…etc.
Market access to capital programs at DSLBD and DISB at small business forums and expositions.
Report and celebrate DSLBD assisted loan acquisitions
Procurement Assistance
Perform outreach and market Procurement Technical Assistance Center to DC business
Market procurement support programs at DSLBD and DISB at small business forums and expositions.
Report and celebrate DSLBD assisted contract awards
Export DCOrganize training, outreach events, and trade missions to South Africa and South America.
Organize Trade Missions to South America or Caribbean
Sponsor 10-12 international market visits for DC businesses
ConnecTechOrganize and sponsor Small Business Innovation and Technology Events with DC Tech partners (1776, Fortify, etc.)
Coordinate Tech Hackathon for DC startups Report on # DC firms winning SBIR
Grants from federal government
BUSINESS DEVELOPMENTPROGRAMS
Agency Strategic Action Planwww.DSLBD.dc.govMay 2013
Action Plan Timeline Business Development Programs