Department of Osteopathic Manipulative Medicine...Osteopathic Manipulative Medicine FY 2014 Strategic Plan OMM FY 2013 Strategic Plan - 9/3/2013 {Hollon} ... implement new marketing

Department of Osteopathic Manipulative

Medicine

FY 2014 Strategic Plan Results

The Mission of the OsteopathicManipulative Medicine(OMM)

department at UNTHSC-TCOM is tooptimize the practice of OMM and

provide leadership in teaching,research, and clinical practice to make

OMM recognized and practiced asevidence-based medicine.

Administration

Engage faculty and staff byencouraging the alignmentof professional goals andactivities with thedepartment's strategy andcontribution to the HealthScience Center and itsstakeholders.

Facilitate faculty and staffdevelopment activities and training toincrease knowledge and skills.

Faculty and staff members willattend a minimum of 2development and/or trainingcourses each year.

Evaluate and positively improve staffjob satisfaction by encouragingparticipation in a bi-annual jobsatisfaction survey.

Survey staff members in early Januaryand late August via anonymous onlinesurvey using standardized questions.No more than 20 questions.

Plan and organize departmentactivities and events by group effort tofacilitate camaraderie.

Establish committees to provideinput from each area of thedepartment to promote teamwork.

Increase visibility of the departmentthrough enhancement of marketing andcommunications activities.

Establish committee for input intoOMM website changes and updatesand to implement new marketingtools and initiatives.

Recruit and retain greatfaculty and staff.

Provide HR with reorganizationadvancement plan to meetdepartment's needs.

Retain 90% faculty and 80% staff(voluntary termination only).

AcademicAffairs

Enhance andImprove OMM

EducationalPrograms

Increase quality of educational programsand teaching to improve studentperformance on COMLEX I and II.

OMM COMLEX 1, 2, and PEscores to be at or abovenational mean.

Improve quality of OMM Year I and IIcourses. Fully integrate into bothpreclinical years in TCOM curriculum.

Use ECOP standards as a foundation todevelop a 7 year curriculum. Define metrics tomeasure incorporation of standards.

Integrate Year 1 OMM into First Passcurriculum working with Dr.Smith/Curriculum Coordinator.

Improve quality of OMM year 3 CoreRotation course.

Improve instruction for remotestudents by videotape orientation ofGTA and Course Director for year 3.

Deliver via CANVAS.

Develop Rehabilitation ScienceGraduate Program to increase PhDstudent involvement in the lab.

Produce curriculum forRehabilitation Science PhD program.

Develop Wellness and Preventioncurriculum for Year 1.

Produce and integrate Wellness andPrevention curriculum for 2018 Class.

Identify opportunities for interprofessionalOMM education based at TCOM.

Department faculty willinstruct other schools' studentsin PA/PT and/or GSBS.

Establish OMM specific training ondocumenting OMM in EMR system.

Produce OMM EMR video forstudents, residents, and faculty use.

Strengthen relationships with DFWCore Preceptors and reinforcecurriculum with them.

Clerkship Director/Coordinator to visit atleast 6 DFW preceptors, deliveringcurriculum and strengthening relationships.

Research

Develop innovativeopportunities for localand national researchcollaborations. Optimizelocal and nationalresearch competency.

Increase number and total dollar amount ofcollaborative research proposals.

Five applications as PI, Co-I orKey Personnel. $1,500,000 ingrant applications per year.

Increase number ofOMM publications.

Five full-length submissions per yearincluding case reports, clinical,device, or academic research.

Increase number ofresearchpresentations.

Five research presentations per year. Thesepresentations shall be CME or documented on aconference agenda and may be case reports,protocols related to clinical, education orresearch projects.

Develop innovative researchprojects drawing fromclinical resources.

Initiate two OMM clinicalresearch projects.

Determine studentinvolvement andcommunicate inresearch projects.

Track and communicatestudent involvement inresearch projects.

Continue multi-center collaborations inthe North Texas area.

Identify and initiate2 multi-centerresearch projects.

ClinicalAffairs

Enrich clinical services andpatient-centered care to improveindividual and community healththrough a dedicated faculty and staff.

Enrich overall customerservice provided in clinic.

Complete customer service trainingprogram for faculty and staff.

Enhance clinic appearance.

Enhance patient exam rooms with paintand decor to create a welcomingenvironment throughout the clinic.

Supply uniform variety anduniformity to enhance staffappearance and service.

Increase access to available appointmentsfor new and established patients byrecruiting 2 new faculty clinicians.

Match demands of patients with supplyof doctors. Recruit additional full-timefaculty member in FY 2014.

Enhance customer service bymonitoring results of PatientSatisfaction Survey andsupporting recommendations ofthe CQI committee.

90% of patients indicate a rating of "excellent" inrecommending their health provider on thePatient Satisfaction Survey.

Enhance patients' clinical experiencethrough process improvement effortsinitiated by the CQI Committee.

Exceed UNT benchmark of 75% of patientsindicating an "excellent" overall clinicalexperience on the Patient Satisfaction Survey.

Enhance staff satisfaction bymaintaining appropriate staffsupport for the clinic.

50% of staff indicate they are "verysatisfied" in staff satisfaction surveys andindividual job reviews with supervisors.

Add services.Explore integration into otherdepartment clinical programs(geriatrics, orthopaedics).

CommunityEngagement

Increase department involvement withinthe university, local, state and nationalcommunities to enhance visibility andappreciation for the value of osteopathicmanipulative medicine.

Promote the art and science ofosteopathic manipulative medicine byfacilitating faculty and staff participationin community health fairs.

OMM participation in 4 Health Fairsper year, supporting a minimum of 8manipulative tables per health fair.

Strengthen community partnerships byincreased involvement with highschool/college students via Career Days.

Participate in 2 Career Days in local highschools or colleges discussing medicalschool options and demonstrating OMMusing SAAO/GTAs/Residents.

Strengthen community partnerships byencouraging employee participation inthe Campus Pride Campaign.

100% participation in Campus Pridecampaign with a minimum donationof $1.00 per employee.

Increase department visibilitywithin medical community.

YouTube video explaining what we do in OMM- clinic, students, PTR, soft tissue,demonstration and education.

Identify opportunities to providecommunity education to local,state and national D.O.s.

Department faculty will deliver at least 6 lectures at thestate, national, and/or international level to promotedepartment visibility.

Osteopathic Manipulative MedicineFY 2014 Strategic Plan

OMM FY 2013 Strategic Plan - 9/3/2013 {Hollon}

Administration - FY 2014 Plan Results

Engagement of Faculty and Staff

Tactical Initiatives - Processes

to accomplish long-term goals Modify Delete

Target

Met

Target

Not Met FY 2014 Results

Facilitate faculty and staff

development activities and

training to increase knowledge

and skills.

x Mason/Hollon - Target met - Faculty and Staff have

attended required and additional job-related training

events.

Evaluate and positively improve

staff job satisfaction by

encouraging participation in a bi-

annual job satisfaction survey.

x

Mason/Hollon - Target met/ongoing - Faculty and Staff

members surveyed in January and August 2014.

Plan and organize department

activities and events by group

effort to facilitate camaraderie.

x Mason/Hollon - Target met - Committee established and

provided oversight for department events. Committee has

been established for FY 2015.

Increase visibility of the

department through

enhancement of marketing and

communications activities.

x

Hollon - Target partially met - Department members have

been contacted to provide updates to website data. With

new website rollout in September, recommend this

committee be established and running in FY 2015.

Recruit and retain great faculty

and staff.

x

Mason/Hollon - reorganization plan submitted and one

academic staff member was hired. Due to budget

limitations, supervisor position was not approved.

Facultyretention for FY 2014 was 100%; staff retention for

FY 2014 was 94% (Roberts, CSR/PCC)

Engage faculty and staff by encouraging the alignment of professional goals and activities with the department's strategy and contribution to

Health Science Center and its stakeholders.

Goal - What do we expect to achieve?

Targets - Result, target, benchmark, or

value that will represent success

Faculty and Staff members will attend a

minimum of 2 staff development and/or

training courses each year.

Survey staff members in early January and

late August via anonymous online survey

using standardized questions. No more

than 20 questions.

Establish committees to provide input

from each area of the department to

promote teamwork.

1. Provide HR with reorganization

advancement plan to meet departments

needs. 2. Retain 90% faculty and 80 %

staff. (Voluntary termination only)

Establish committee for input into OMM

website changes and updates, and to

implement new marketing tools and

initiatives.

Academic Affairs - FY 2014 Plan Results

Enhance OMM Academic

Programs.

Tactical Initiatives -

Processes to accomplish long-

term goals Modify Delete

Target

Met

Target

not Met FY 2014 Results

Increase quality of educational

programs and teaching to

improve student performance

on COMLEX I and II.

xMason - partially met - OMM 1 @ national mean; only

results collected so far

Improve quality of OMM Year I

and II courses. Fully integrate

into Both Preclinical years

TCOM Curriculum.

x

1. Hensel 2. Mason - partially met - did not define but did

integrate Yr 1 into 1st pass

Improve quality of OMM Year

III Core Rotation course..

x

Walsh - partially met - work in progress, plans to videotape

Develop Rehabilitation Science

Graduate Program to increase

PHD Student involvement in the

lab.

x Patterson, - target met - PHD curriculum in Applied

Anatomy and Rehabilitation Science approved for FY15.

Patterson to teach one core course, Basic Biomechanics

Develop Wellness and

Prevention Curriculum for Year

1.

x Mason - partially met - working with Dr. Lee in Family

Medicine, has provided competenciesIdentify opportunities for

interprofessional OMM

education based at TCOM. x

Mason - partially met - did have one MS student as GTA

Establish OMM specific training

on documenting OMM in EMR

system.

x

Gustowski - Not completed. EMR was upgraded.

Strengthen relationships with

DFW Core Preceptors and

reinforce curriculum with them.

xWalsh - target exceeded - Walsh visited multiple sites and

area preceptors participated in the OMM Educational

Retreat in June 2014

Department faculty will instruct other

schools' students in PA/PT and/or GSBS.

Produce OMM EMR video for students,

residents, and facutly use.




Clerkship Director/Coordinator to visit at

least 6 DFW preceptors, delivering

curriculum and strenghtening

relationships.

Enhance and Improve OMM Educational Programs.

Produce curriculum for Rehabilitation

Science PhD program.

Produce and integrate Welleness and

Prevention curriculum for 2018 Class.

1. Improve instruction for remote students

by videotape orientation of GTA and course

Director for Year 3. 2. Deliver via canvas.

OMM COMLEX 1, 2 and PE scores to be at or

above national mean.

1. Use ECOP standards as a foundation to

develop a 7 year curriculum. Define

metrics to measure incorporation of

standards. 2. Integrate Year one OMM into

First Pass curriculum working with Dr.

Smith/Curriculum coordinator.

Research - FY 2014 Plan Results

Innovation in OMM Research

Tactical Initiatives - Processes

to accomplish long-term goals Modify Delete

Target

Met

Target

Not Met FY 2014 Results

Increase number and total

dollar amount of collaborative

research proposals. x

Patterson - $2,132,184 in current funding/

$4,555,004 in submitted proposals

Increase number of OMM

publications. x Patterson - 12 publications in FY 2014

Increase number of research

presentations. x

Patterson - 3 RAD posters, 2 local, 4 national and 2

international conference presentations

Develop innovative research

projects drawing from clinical

resources. x Patterson - Mason Heel lift study; Hensel EGG study

Determine student involvement

and communicate in research

projects. x

Patterson - this goal was met but communication

could be better. New initiatives include monthly

meetings with Dr. Mason and the newly formed

OMM resident Research committee

Continue multi center

collaborations in the North

Texas area. x

Patterson - Currently have studies with Popa

(UTA), Shin (UTARI), Gregg (UT Dallas), Fortier

(UNT, Patterson is K25 mentor), Thibodeau (Callier

Center UT Dallas)

5 research presentations per year. These

presentations shall be CME or documented on

a conference agenda and may be case reports,

protocols related to clinical, education or

research projects.

Develop innovative opportunities for local and national research collaborations. Optimize local and national OMM research competency.



value that will represent success.

5 applications as PI, Co-I or Key Personnel.

$1,500,000 in grant applications per year.

5 full-length submissions per year including

case reports, clinical, device, or academic

research.

Initiate 2 OMM Clinical research projects.

Identify and initiate 2 multicenter research

projects.

Track and communicate student involvement

in research projects.

Clinical Affairs - FY 2014 Plan Results

Enrich Clinical Services and

Patients' Experiences.




Target

Met

Target

Not

Met FY 2014 Results

Enrich overall customer service

provided in clinic x

Pleitez - Individual classes have been attended for all

staff except Jess Moreno. Scheduled class for OMM Clinic

staff 08/11 9-10am

Enhance clinic appearance. x

Pleitez - All exam rooms have an accent wall painted and

wall décor. Hallways are also complete except for one

Increase access to available

appointments for new and

established patients by

recruiting 2 new faculty

clinicians. x Mason - recruited one new faculty memberEnhance customer service by

monitoring results of Patient

Satisfaction Survey and

supporting recommendations

of the CQI committee. x

Mason - Feb 2014 Survey - 93% of 186 collected

Surveys: Drs. Crow, Seals, Mason, and Walsh met by

94% or higher

Enhance patients' clinical

experience through process

improvement efforts initiated

by the CQI Committee. x

Mason - Feb 2014 Survey- 73% of 186 collected Surveys

1st drop in the last 5 surveys.

Enhance staff satisfaction by

maintaining appropriate staff

support for the clinic. x

Hollon - partially met - unable to separate out clinical

staff, appropriate level of staff was maintained for FY

2014. Staff Satisfaction Survey for January 2014

reflected positive results.

Add services. x

Mason - target not met, did not make progress in this

area

50% of staff indicate they are "very

satisfied" in staff satisfaction surveys and

individual job reviews with supervisors.

Explore integration into other

department cinical programs (geriatrics,

Orthopedics).

Exceed UNT Benchmark of 75% of

patients indicating an "excellent" overall

clinical experience on the Patient

Satisfaction Survey.

Enrich clinical services and patient-centered care to improve individual and community health through a dedicated faculty and staff.




Match demands of patients with supply

of doctors. Recruit additional full time

faculty member this year.

90% of patients indicate a rating of

"excellent" in recommending their health

provider on the Patient Satisfaction

Survey.

Complete Customer service training

program for staff and faculty.

1. Enhance patient exam rooms with

paint and décor to create a welcoming

environment throughout the clinic. 2.

Supply uniform variety and uniformity to

enhance staff appearance and service.

Community Service - FY 2014 Plan Results

Increase department

involvement in community

engagement activities.




Target

Met

Target

Not

Met FY 2014 Results

Promote the art and science of

osteopathic manipulative

medicine by facilitating faculty

and staff participation in

community health fairs.

xAllen - target exceeded - OMM participated in 5 Health

Fairs - Hispanic Wellness, DO Dash, Cowtown, Aftican-

American Health Expo, MS 150, Islamic Assn Health Fair

Strengthen community

partnerships by increased

involvement with high

school/college students via

Career Days.

x

Mason - target exceeded - Mason presented at Baylor,

SMU and UNT

Strengthen community

partnerships by encouraging

employee participation in the

Campus Pride Campaign.

x

Allen - target met - 100% participation

Increase department visibility

within medical community.

x

Seals - target partially met/work in progress - Seals gave

two presentations at medical conferences around Texas

educating collegues on Osteopathic Manipulation. As for

the videos, Drs. Gustowski and Seals have been working

on a project that would create instructional videos

teaching OMM techniques. These will first be used

internally, but could potentially be distributed externally

to increase exposure to others.

Identify opportunities to

provide community education

to local, state and national

D.O.s.

x All faculty - (Hall, per Faculty Service Reports) - target

met - 8 lectures provided by department faculty on the

local/state level.

Department faculty will deliver at least 6

lectures at the state, national, and/or

international level to promote

department visibility.

100% participation in Campus Pride

campaign with a minimum donation of

$1.00 per employee.

YouTube video explaining what we do in

OMM - clinic, students, PTR, soft tissue,

demonstration and education.

Increase department involvement within the university, local, state, and national communities to enhance visibility and appreciation for the

value of OMM.



value that will represent success.

OMM participation in 4 Health Fairs per

year, supporting a minimum of 8

manipulative tables per health fair.

Participate in 2 career days in local high

schools or colleges discussing medical

school options and demonstrating OMM

using SAAO/GTAs/Residents.

Documents

Department of Osteopathic Manipulative Medicine...Osteopathic Manipulative Medicine FY 2014 Strategic Plan OMM FY 2013 Strategic Plan - 9/3/2013 {Hollon} ... implement new marketing