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DEPARTMENT OF HUMAN SERVICESSENIOR & DISABLED SERVICES DIVISION500 Summer Street NESalem, Oregon 97310-1015Phone: (503) 945-5811
AUTHORIZED BY: INFORMATION MEMORANDUM SDSD Administrator/Deputy/ SDSD-IM-01-033 Assistant Administrator Date: March 20, 2001
TO: SDSD District and Unit ManagersArea Agency and Aging Directors
SUBJECT: Revised SDSD Technical Assistance Guide
INFORMATION: Attached is a revised copy of SDSD’s Technical Assistance Guide andorganization charts reflecting Central Office responsibilities by section. The attached Guidereplaces the copy sent to you via IM-00-103 in October, 2000.
Please distribute the Guide to personnel needing to contact Central Office staff and toreceptionists who must refer calls to Central Office. The guide and organization charts arealso available from the SDSD website at www.sdsd.hr.state.or.us/about/people.htm.
If you have any questions about or corrections to the Guide, please contact Alyce Jensen.
CONTACT PERSON: Alyce Jensen [email protected]
CONTACT NUMBER: 503-945-5811 (Voice/TYY) or 1-800-282-8096 (Voice/TYY)
FAX NUMBER: 503-373-7823
PhoneContact PersonSubject
378-2101x301
NOTE: Italics indicate Changes - Bold indicates Manager or Lead Person
945-6444Jane-ellen WeidanzAAA ADVISORY COUNCILS
ABUSE COMPLAINTS945-6403Karyn Thrapp-ElwoodAdult Foster Homes945-5903Mickey TateAdult Foster Homes945-5979Anna MallardAdult Protective Services/Elder Abuse945-5793Dennett TaberAssisted Living Facilities
Contact either local office or Making Complaintslead person listed in bold
945-6400Kathy GiddensNursing Facilities945-6407Dan McFarlingNursing Facilities945-6404Allison McKenzie Residential Care Facilities945-6397Tricia ZunigaStatistics
945-6399Aileen KayeABUSE PREVENTION
OREGON ACCESSJudy GiggySDSD
ACT (ADA)AMERICANS WITH DISABILITIES
800-358-3117Oregon Disabilities CommissionBuilding Regulations and Specifications378-4133Oregon Building Codes Division503-243-2081Oregon Advocacy CenterComplaints/Complying to Law945-5813VacantSDSD Coordinator/Division Issues945-6470Maureen Renner-Personnel945-5817Bob Lawrence-SDS Facilities
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
503-945-5811
800-282-8096
503-373-7823
(ADMIN.)Senior & Disabled Services Division ADDRESS (Central Office)Voice/TTY:500 Summer Street NE, E02
Salem, OR 97301-1073Administration Consumer Relations &
Toll Free:LOCATION - Corner of Community EducationMarion and Summer StreetsField Services Union and CapitolLong-Term Care Quality
FAX: Research & Finance
945-5811Roger Auerbach, AdministratorADMINISTRATION945-5858Dan Kaplan, Deputy AdministratorEmployee related policy
Interagency cooperationIntergovernmental affairsNew policy developmentStrategic planning
945-6472Donna WeaverExecutive Assistant945-6478Lori KraterAssistant to Deputy Administrator945-5811Alyce JensenReceptionist
945-6406Pam Warren(OARs)ADMINISTRATIVE RULES
See Day CareADULT DAY CARE
945-6462Kathy Labadie - ManagerADULT FOSTER HOMES503-655-8215Patti HuntleyClackamas County Licensing945-6403Karyn Thrapp-ElwoodCorrective Action945-6387Hazel LeflerCorrective Action945-5903Mickey TateLicensing/Local Office Tech. Asst.503-655-8769Jean DeMasterMultnomah County Licensing945-5974Alex UsenkoPayment Exceptions945-5903Mickey TatePolicy/Rule
945-8999Rick Mills, Legal ServicesHEALTH CAREADVANCED DIRECTIVES FOR
Developer(withholding or withdrawing of life support)
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
945-5812Bill Fritz - ManagerADVOCACY RELATIONS945-6444Jane-ellen WeidanzCoordination & Support for Seniors and 945-5813Vacant Persons with Disabilities
945-6831Lucille PughCURRICULUMALCOHOL & DRUG CORE
945-6409Karl BienALCOHOL & DRUG LIAISON
UNITS/RULESALZHEIMER'S CARE
945-6404Allison McKenzie Application
945-6404Allison McKenzie Alzheimer's Care Endorsements
945-5976Gini ShawBest Friend's Program945-6407Dan McFarlingNursing Facilities945-6404Allison McKenzie Residential Care Facilities
945-6414Naomi SteensonAREA AGENCY ON945-6413Pat ListAGING AREA PLANS
945-5793Dennett TaberASSISTED LIVING FACILITIES945-5839Joan Miller
945-5837Loren SimondsINITIATIVESASSISTIVE TECHNOLOGY
945-5817Bob LawrenceAUTOMOBILES (state)
945-6415Megan Hornby BOARD OF NURSING LIAISON
945-6415Megan Hornby BOARD OF PHARMACY LIAISON
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
945-6429Larry Buren, ManagerBUDGET (SDSD)945-5815Pat GillespieAdministration Budget945-6430VacantLTC Programs
945-5812Bill Fritz, ManagerBUSINESS & AGING COALITION
CAPS (SDSD 360)945-5979Anna Mallard - PolicyClient Assessment and945-5856Jennifer DeJong - FormsPlanning System
945-5977Darletta KilgoreCAREGIVER NEWSLETTER
945-5979Anna Mallard - PolicyCASE MANAGEMENT945-6373Kathi Kyes - BackupCase Planning/Technical Assistance
INFORMATIONCASELOAD & COST
945-6430VacantSupport & Training945-8837Gary GoldsmithSystem Administrator
See Community Based CareCBC
503-731-4320Office of Health PolicyCERTIFICATE OF NEED945-6407Dan McFarlingCentral Office Questions503-731-4320Jana Fussell(NURSING FACILITIES)
ReimbursementASSISTANT (CNA) TrainingCERTIFIED NURSING
945-6461Nancy McWherterFacility Questions
See Provider & Consumer Services UnitReturned)CHECKS (Missing, Late or
945-5918Lynda CrandallCHRONIC CARE PROJECTS
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
-SDSD/AAAsCLIENT COMPLAINTS
945-5974 Alex Usenko Client Issues
945-6456Dan Barker, ManagerUNITS (CCMUs)CLIENT CARE MONITORING
503-373-0200Elaine YoungSalem541-776-6086Muriel MinerMedford503-691-5426Ruth ToozeTualatin
945-6986Fran PfohmanCLIENT DEMOGRAPHICS945-5855Cathy Iles
(CEPs)CLIENT EMPLOYED PROVIDERS
Call Local DSO/MSO/AAAExceptions, General Information945-5990Gene SundetPolicy
Call Local DSO/MSO/AAAWant to Become CEP
378-4369(AFS)CLIENT MAINTENANCE UNIT
9-945-6481Tami WoodwardCLIENT PAY-IN PROBLEMS (SSI)
945-5812Bill Fritz, ManagerCOMMUNICATIONElectronic, community education
945-6444Jane-ellen WeidanzPublications945-6407Pam WarrenTransmittals945-8834Becki TrachselWebmaster
(CBC)COMMUNITY-BASED CARE
945-6462Kathy Labadie, ManagerPrograms & Standards945-5990Gene SundetSpecialized Facility Program & Rates
945-6465Sarah HansenFacility rates
945-5854Betew Hagos
945-6392Julia Huddleston, Manager see Adult Day Care see Adult Foster Homes see Assisted Living see In-Home Services see Residential Care Facilities
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
Toll Free 888-HLP-DESK
COMPLEX MEDICAL945-6457Judy EasterlyAdd-on's945-6483Gloria LichtyAuthorizations
COMPUTER ISSUES945-5623DHS OIS Help Desk (Salem)Problems/Lost Reports/
Questions888-457-3375
945-6986Fran PfohmanREQUESTSCOMPUTER REPORTS & DATA
COMPUTERSee Manual/Guide DistributionsAFS Computer GuideSee Training/Employee Dev.Training
945-6410Jeff MillerPolicy related - OSIP945-5856Jennifer DeJongPolicy related - FS
See RACF AdministrationRACF945-5835Meg Kilgorecathcart, ManagerDevelopment/OIS Liaison945-6976Katherine Allen945-6386Tishri Powers
COMPUTER SYSTEM CODING945-5856Jennifer DeJong945-6479Lauren MitchellEmployment Development & Training945-6476Dale Marande945-5826Lydia Dale945-6976Katherine Allen
CONFERENCESEmployee Development & Support Staff
945-8821TrainingHRS/Case Manager's
945-8999Rick Mills CONFIDENTIALITY (General)
945-5979Anna Mallard CONSERVATORSHIP
945-5974Alex UsenkoCONSUMER COMPLAINTS
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
945-5812Bill Fritz, ManagerCOMMUNITY EDUCATIONCONSUMER RELATIONS &
Advocacy group liaisonConsumer group relationsInternal communicationLocal, state, federal Legislative coordination
945-6444Jane-ellen WeidanzliaisonGovernor's Commission on Senior Services
945-5813VacantOregon Disabilities Commission liaison
945-6407Dan McFarling(CCRC)RETIREMENT COMMUNITIESCONTINUING CARE
945-6415Megan Hornby, ManagerCONTRACT RN SERVICE945-6460Carmen Spencer, RN
945-6456Dan Barker, ManagerCORRECTIVE ACTION945-6403Karyn Thrapp-ElwoodAdult Foster Homes945-5903Mickey TateAdult Foster Homes945-6223Brett AsmannNF Survey & Certification945-6459Hazel LeflerNursing Facilities, ALF's & RCF's945-6938Keith R. RameyNursing Facilities, ALF's & RCF's945-6802Bonnie Salle'Nursing Facilities, ALF's & RCF's
945-6557Winnie DavisINSURANCE PREMIUMSCOST EFFECTIVE HEALTH
COST REPORTS945-6885Debbie Harms Nursing Facilities
See Provider & Consumer Services UnitCLEARANCESCRIMINAL HISTORY
945-6407Dan McFarlingCRIMINAL HISTORY378-2563Joan Larson, ManagerCLEARANCE RULES
CRIMINAL RECORD CHECK945-6836Margie BibbyMACRO
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
DATA ANALYSIS & PROGRAM 945-6445Trish Jensen, ManagerEVALUATION945-5975Gary GoldsmithData Analyst945-5855Cathy IlesAnalyst945-6986Fran PfohmanAnalyst945-6979Kathy PerryAssistant945-6836Margie BibbyAssistant Data Analyst947-5165Kimberly JohnsonBranch Reviewers945-5820Pam Latta945-8837John Whiteside
DAY CARE (ADULT)945-5990Gene SundetCommunity Based945-6407Dan McFarlingNursing Facility
945-5813VacantDISABILITIES
DISABILITY ISSUES
945-5837Loren SimondsAssistive Technology945-5813VacantCoordination945-6409Karl BienPolicy
DISABILITY LAW945-6409Karl Bien(in Soc. Security)
DISASTER PREPAREDNESS945-5817Bob Lawrence(field offices)
945-5813VacantDSAC
See Electronic Benefits TransferEBT
945-6410Jeff MillerNOTICESELDERLY RENTAL ASSISTANCE
TRANSFER PROJECT EBTELECTRONIC BENEFITS
945-5826Lydia DaleLiaison
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
945-6410Jeff Miller - MedicaidELIGIBILITY POLICY945-6409Karl Bien - GA945-5974Alex Usenko - Misc.945-5856Jennifer DeJong - FS945-6477Dorald Stoltz OHP
945-5940Cathy Cooper, Mgr.EMPLOYED PERSONS WITH945-5856Jennifer DeJongDISABLITIES (EPD) PROGRAM
See Training/Employee Dev.TRAININGEMPLOYEE DEVELOPMENT &
945-5837Loren SimondsEMPLOYEE SUGGESTIONS
945-6413Pat ListEMPLOYMENT FOR SENIORS
945-5940Cathy Cooper, Mgr.EMPLOYMENT INITIATIVE945-6453Scott Lay, Program Coordinator
See Provider & Consumer Services UnitEMPLOYMENT VERIFICATIONS945-5918Lynda Crandall
945-5903Kathy Labadie, ManagerEND OF LIFE ISSUES945-5979Anna Mallard
Contact local community actionprogramENERGY PROGRAMS
945-5918Lynda CrandallENHANCED CARE FACILITIES
945-5977Darletta Kilgore(EQC) TRAININGENSURING QUALITY CARE
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
378-2621Roy Fredericks, ManagerESTATE ADMINISTRATION378-2508Steve Stover, Asst. ManagerEstate Administration
378-2522Debbie Schollmeyer, Manage. Asst.Estate Administration378-3133ReceptionistGeneral Information378-3133Estate Administrator/Asst EA'sBurial Expense378-3133ReceptionistAssistance Summary Request378-2604Nancy LongClaims Compiler378-2613Andrea SchustedClaims Correspondence378-3133Estate Administrator/Asst EA'sCollections from Estates378-2599Sarah Keil (clients A-C)Estate Administrator378-2610Connie Reimann (clients A-C)Asst. Estate Administrator378-2617Treva Teeples (clients D-Hoffm)Estate Administrator378-2591Monika Gillespie (clients D-Hoffm)Asst. Estate Administrator378-2606Mary Jane Moore (clients Hoffn-Mill)Estate Administrator378-2605Carmen Ottele (clients Hoffn-Mill)Asst. Estate Administrator378-2622Bill Brautigam (clients Milm-Shaf)Estate Administrator378-2501Michelle Greaney-Gorman(Milm-Shaf)Asst. Estate Administrator378-2611Ken Ryder (clients Shag-Z)Estate Administrator378-2596Olga Avila (clients Shag-Z)Asst. Estate Administrator378-3133ReceptionistCompletion of SDSD 454D
378-2567Shannan Willits, CoordinatorExcess Balance Pay-In ProjectFACILITIES (STATE OFFICES)
945-5819Dawn GoodmanCentral Office945-5817Bob LawrenceField Offices/Facilities Management
See Provider & Consumer Services UnitFICA PROVIDER REFUNDS
945-6458Jeanette Toninato, Asst. Admin.FIELD SERVICES945-6410345-6410Jeff MillerClient related policy378-2563Joan Larson, ManagerCriminal History Clearances945-6409Karl BienDisability policy (Social Security)945-6993Sheryl Thompson, ManagerEmployee development and training945-5841Sharon Kidder, ManagerFacilities & Systems Management945-5817Bob LawrenceFacilities management945-5856Jennifer DeJongForms/Guides378-8741Dennis MerrickIncome Eligibility & Verification (IEVS)945-5835Meg Killgorecathcart, Mgr.Information system liaison945-5940Cathy Cooper, Mgr.MSO/DSO supervision378-2584Naomi JassoNon-Medical/Waivered Transportation945-6477Dorald StoltzOregon Health Plan/Medicare policy541-682-6784Linda Poston & Dennis MerrickOverpayments378-2590Kami Mulder Provider Payments378-2581Jodi BakerProvider Payments378-2584Naomi JassoSupport Assistance Manual
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject945-6410Jeff MillerFINANCIAL ELIGIBILITY945-6409Karl BienGeneral Information945-5974Alex UsenkoGeneral Information945-5856Jennifer DeJongGeneral Information945-6409Karl BienGA Eligibility
945-5813VacantFINANCING: LONG TERM CARE (private insurance, etc.)
See Provider & Consumer Services UnitFINGERPRINTS
FOOD STAMPS945-5856Jennifer DeJongGeneral Questions945-5974Alex UsenkoGeneral Questions
PROJECT FOOD STAMP REINVESTMENT
945-6454Glinda Barnum
945-5856Jennifer DeJongFORMS (SDSD)945-6409Karl Bien
945-5856Jennifer DeJongGA (GENERAL ASSISTANCE)945-5974Alex Usenko
GARNISHMENTS945-6471Sharon MarrsSDSD Employees945-6695Janet ZookProviders
945-6444Jane-ellen WeidanzGOVERNOR'S COMMISSION ON 945-6833Ruth WilsonSENIOR SERVICES
945-5836Doug Stone, ManagerMANAGEMENTGRANT DEVELOPMENT AND
See Employment for SeniorsGREEN THUMB
945-5979Anna MallardGUARDIAN/945-8999Rick Mills (Backup)CONSERVATORSHIPS
945-5837Loren SimondsHEAD INJURY PROGRAMS
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
VacantCARE PLANNINGHEALTH AND LONG TERM
See WellnessHEALTH AND WELLNESS
800-422-6012HEALTH DIVISION
ADMINISTRATION (HCFA)HEALTH CARE FINANCING
Vacant NF Survey & CertificationHEALTH INSURANCE GROUP
503-378-2220AFS(3rd Party Resources)503-378-5034Betty HolladayHEARINGS/CRIMINAL HISTORY
800-422-6012Health DivisionLICENSURE & CERTIFICATIONHOME HEALTH AGENCY
947-1199Lee GirardHOUSING
945-5837Loren SimondsHOME MODIFICATION
800-870-3676Form ordersNATURALIZATION SERVICESIMMIGRATION AND
378-8741Dennis MerrickVERIFICATION SYSTEM (IEVS)INCOME ELIGIBILITY
INCOME VERIFICATIONSee Provider & Consumer Services UnitProviders
945-6471Sharon MarrsSDSD Employees
945-8999Rick Mills INCOME CAP TRUSTS
945-7035Chris PascualINDEPENDENT CHOICES 945-6392Julia Huddleston, Manager
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
945-5841Sharon Kidder, ManagerINFO SYSTEMS COORDINATION945-5835Meg Killgorecathcart, Manager945-6976Katherine Allen945-6386Tishri Powers
IN-HOME SERVICES945-5990Gene SundetRules/Policy945-5974Alex UsenkoRate Exceptions
INSURANCE800-722-4134State Health Ins. Benefit AgencyMedicare Supplement SHIBA
VacantPROJECTSINTEGRATED HEALTH CARE
See Provider & Consumer Services UnitPROVIDER PAYMENTSLATE, UNDER,OVER & FORCED
945-8999Rick Mills FOR SENIORSLEGAL SERVICES DEVELOPER
LEGISLATIVE ISSUES945-6444Jane-ellen Weidanz, Leg. CoordinatorState, Federal & Local Issues (coord.)
945-6403Karyn Thrapp-ElwoodLICENSING FACILITIES945-5903Mickey Tate
Local OfficeAdult Foster Homes945-5903Carolyn RamusAssisted Living373-7201Roscoe Lawless, 3420 Cherry Ave NELicensing Plans Review945-6407Dan McFarling (Prog. Coordinator)Nursing Home945-5853Carolyn RamusResidential945-6403Karyn Thrapp-ElwoodRoom & Board
945-5813VacantLONG TERM CARE INSURANCE
945-6404Allison McKenzie OMBUDSMAN LIAISONLONG TERM CARE
945-6402VacantPOPULATIONS (NEW)LTC PROGRAMS FOR SPECIAL
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
AFS Forms and Publications - [email protected] Forms and Publications - [email protected] Forms and Publications - [email protected]
* These Manuals/Guides/Administrative Rules can also be accessed on-line through the SDSD or AFS websites.
945-5833Cindy Hannum, Assist. Adm.LONG-TERM CARE QUALITY see Abuse complaintssee Adult Foster Homessee Client Care Monitoring Units
945-6462Kathy Labadie, Managersee Community Based Caresee Corrective Action
945-5990Gene SundetIn-home Services945-6415Megan Hornby, ManagerQuality Resouce Team 945-5976Gini ShawConsultation Services945-6807Linda NickolisenProvider Training
945-6392Julia Huddleston, ManagerAmendments, Waivers (RSAU)(MLTCQRAC) - State PlanADVISORY COUNCILQUALITY & REIMBURSEMENTMEDICAID LONG TERM CARE
945-7035Chris PascualStaff947-5427Cindy Van Petten 945-6461Nancy McWherterMLTCQRAC Staff Support
MANUAL/GUIDE DISTRIBUTIONS945-6406Pam WarrenAdult Protective Service Manuals
*AFS Administrative Rules Manual*AFS Computer Guide*AFS Family Services Manual
945-6406Pam WarrenNursing Facility Licensing Guide945-6406Pam WarrenNursing Facility Medicaid Provider Guide945-6809Signe EatonOMAP Policy Review Summary945-6809Signe EatonOMAP Manual and Guides945-6809Signe EatonPay-In Manual945-6406Pam Warren*SDSD Services Policy Manual378-2584Naomi JassoSupport Assistance Manual (on line only)945-6809Signe Eaton512 Cookbook
945-5940Cathy Cooper MSO/DSO MANAGEMENT
945-5836Vacant DEVELOPMENTMANAGED CARE
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
947-5169Cliff SingerMEDICAL CONSULTANT945-6918Jan Karlen
503-229-5725Medicaid Fraud - Janeen RobinMEDICAIDsee Title XIXState Plan
945-6406Pam WarrenState Plan Filings945-6409Karl Bien945-6410Jeff Miller945-5974Alex Usenko
503-378-2220AFS(Premiums)MEDICARE BUY-IN UNIT
800-638-6833Medicare general informationQuestions)MEDICARE (General Public
800-633-4227Medicare general informationIn English & Spanish
800-444-4606Refer to Medicare (Part B) Beneficiary Calls Regarding Billing Participating Physician/Supplier Directory List, Fraud, Lost Medical Card, Premiums, Claims
800-722-4134Senior Health Ins. Benefits Assist. Supplemental Insurance (SHIBA) or unresolved problems
945-6444Jane-ellen Weidanz Policy Issues
945-5918Lynda CrandallMENTAL HEALTH LIAISON945-5833Cindy Hannum, Assist. Admin.
945-6413Pat ListNAPIS
945-6409Karl BienNON-CITIZEN INFORMATION
378-2584Naomi JassoTRANSPORTATIONNON-MEDICAL WAIVERED
NURSING/CNA REGISTRY503-731-4745Board of NursingCertification of CNA & CNA Registry945-6407Dan McFarlingSDSD Liaison
945-6460Carmen Spencer, RNNURSE DELEGATION945-8835Louise Schroeder
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubjectNURSING FACILITY
See AbuseAbuse945-5853Carolyn RamusChange of Ownership945-6223Brett AsmannCorrective Action, Sanctions, Restrictions of945-6459Hazel Lefler Admission, Decertification945-5856Jennifer DeJongForms, Guides945-6802Bonnie Salle'945-6406Pam WarrenTitle XIX State Plan945-6407Dan McFarlingPolicy/Rule945-5853Carolyn RamusLicensing/Certification
see CCMU officesNursing Facility Monitoring/Survey945-6407Dan McFarlingOut-of-state NF services & reimbursement
policy
945-6392Julia Huddleston, ManagerAccounts in Nursing FacilitiesPersonal Incidental Funds/Problems with
VacantPrograms945-6392Julia Huddleston, ManagerReimbursement945-6446Dick DresbachReimbursement945-6407Dan McFarlingResident Rights Involuntary Transfer945-6407Dan McFarlingSwing-bed certification & reimbursement
(NF services in hospitals) policy
945-6413Pat ListNUTRITION (SENIORS)
945-6406Pam WarrenRules)OAR's (Oregon Administrative
945-5813VacantODC SERVICES COMMITTEE
800-527-5772945-5772 or(OMAP)
ASSISTANCE PROGRAMSOFFICE OF MEDICAL
945-6458Jeanette Toninato, ManagerOMAP POLICY LIAISON
ON-LINE MANUAL/SDSD STAFF945-5856Jennifer DeJong RESOURCES
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubjectOREGON HEALTH PLAN (OHP)
800-522-2508 Automated Information System (OMAP)800-922-7592 Billing282-3001 Billing (Portland)800-273-0557 Client Hotline945-6801 Client Hotline (Salem)945-6477Donna Harles Coordinator800-359-9517 Eligibility
Health Management (see OHP 97-19)800-943-9249 Information 503-287-5860 Information (Portland)945-6410Jeff Miller Medicaid Policy (Eligibility) Analyst
Call Local Office Medical Card ID800-365-8135 OHP Ombudsman800-336-6016 Provider Services (OMAP)945-6477Dorald Stoltz SDSD Staff Questions503-472-6113Shani Newell Transfer from AFS to SDSD800-621-5260 (noon-9 pm) *UniGroup
OLDER AMERICANS ACT945-6414Naomi Steenson945-6413Pat List
800-522-2602OMBUDSMAN (LONG TERM CARE)
378-6533 Meredith CoteCARE)OMBUDSMAN (LONG TERM
945-6413Pat ListINDEPENDENCE (OPI)OREGON PROJECT
945-6460Carmen Spencer, RNOSHA - CBC
541-682-6784Linda PostonOVERPAYMENTS378-8741Dennis Merrick
947-5247Lynn HansonELDER PLACE)PACE PROJECT (PROVIDENCE
945-6484Bernadette CaspersonPAIN MANAGEMENT
9-945-6481Tami WoodwardASSISTANCEPAY-IN TECHNICAL
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PhoneContact PersonSubject945-5640DHS AccountingPAYMENT ALERT
945-5974Alex UsenkoPAYMENT EXCEPTIONS (512)
See Provider & Consumer Services UnitPAYMENT ISSUES (CEP & 512)
See Provider & Consumer Services UnitUNDER OR FORCEDPAYMENTS: LATE, OVER,
VacantPERFORMANCE MEASURES
945-5990Gene SundetPERSONAL CARE SERVICES
945-5842David Harrison, ManagerPERSONNEL945-5932Sheryl Thompson 945-6470Maureen Renner 945-5845Angela Young
See specific topic areaPOLICY
POWER OF ATTORNEY945-5979Anna MallardCase Management
VacantHealthcare945-8999Rick Mills Eligibility
945-6396Cindy Alvarado(PAS) - MEDICAIDPRE-ADMISSION SCREENING
945-6373Kathi Kyes, Prog. Coordinator(PASRR):AND RESIDENT REVIEWPRE-ADMISSION SCREENING
945-6396Cindy Alvarado -Staff SupportPre - Admission Screening945-6396Cindy AlvaradoForm Mailing/Invoice Processing945-9715Sandra Moreland-Office of Mental HealthResident Review
945-6373Kathi Kyes, Prog. CoordinatorASSESSMENT (PAA)PRIVATE-ADMISSION
945-6396Cindy Alvarado - Staff SupportPolicy/Program Questions
945-6430VacantPROGRAM BUDGET ANALYSTS945-8822Fred Friedow945-5816Patricia Parret
SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001
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PhoneContact PersonSubject
945-6836Margie BibbyMACROSPROTECTIVE SERVICES
378-2563Joan Larson, ManagerSERVICESPROVIDER & CONSUMER
378-2583Heather DarrowADR'S/APD'S378-2590Kami MulderAdjustments378-2581Jodi BakerAdjustments378-2571Ana Marie MorganCriminal History Checks AFH, CEP378-2177Stacey AdamsCriminal History Checks Facilities378-5034Betty HolladayFBI Criminal History Clearance Hearings378-2585Stakio SamFICA Refund Checks (returned)378-2580Susie BaileyFingerprint data base378-2590Kami MulderForcing/Creating Vouchers378-2581Jodi BakerForcing/Creating Vouchers378-8741Dennis MerrickIncome Eligibility Verification Sysem (IEVS)378-2590Kami MulderLate Payments378-2581Jodi BakerLate Payments378-2590Kami Mulder, A-FProvider Employment Verification378-2581Jodi Baker, G-OProvider Employment Verification378-2177Stacey Adams, P-ZProvider Employment Verification378-2585Stakio SamProvider Enrollment378-2581Jodi BakerReplacement of Lost Checks378-2590Kami MulderReplacement of Lost Checks378-2585Stakio SamReturned Provider Checks378-2585Reception W-2s, 1099s
945-6807Linda NickolisenCONSULTATIONPROVIDER TRAINING
945-5976Gini Shaw945-6415Megan Hornby, NP
945-5812Bill Fritz, ManagerPUBLICATIONS945-8834Becki Trachsel
945-6735Wendy Woodard, ManagerRequests & TrackingPURCHASING: Questions,
945-5823Wayne BreachDHS Purchasing/Billing945-5823Wayne BreachPurchasing945-6431Shelley TogniettiPurchase Orders
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PhoneContact PersonSubject
945-6409Karl BienBENEFICIARIES)QMB (QUALIFIED MEDICARE
945-6410Jeff MillerQuestionsLocal officeTo Apply
945-6386Tishri Powers RACF AdministratorRACF ADMINISTRATION945-6976Katherine Allen, back-up
945-6457Judy EasterlyRATE ADD-ON (NF)
945-6392Julia Huddleston, ManagerRATE SETTING & AUDIT
945-6394Chad Cheriel, Asst. Admin.RESEARCH & FINANCE945-6429Larry Buren, ManagerBudget945-6392Julia Huddleston, ManagerCapacity Planning 945-6465Sarah HansenCommunity Based Care945-5854Betew Hagos945-6445Trish Jensen, Managersee Data Analysis & Prog. Evaluation
see MLTCQRAC945-6446Dick DresbachNursing Facilities945-6392Julia Huddleston, Managersee Rate setting
see Waiver
945-6404Allison McKenzie (RCFs)RESIDENTIAL CARE FACILITIES
Vacant
RESIDENTS RIGHTS 945-6407Dan McFarlingInvoluntary Transfer
(Press Releases)REPORTER CALLS 947-5106Mac PrichardPrimary Contact (DHS)945-6444Jane-ellen WeidanzElderly Issues, Legislative
VacantDisability Issues
RESPITE CARELifespan Respite Liaison
945-5990Gene SundetProgram Development
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PhoneContact PersonSubject
945-5974 Alex Usenko forms/recordsRETENTION SCHEDULE -
PROGRAM (RSVP)RETIRED SENIOR VOLUNTEER
Action Programs Include:945-6444Jane-ellen Weidanz Foster Grandparents, Senior Companion
VacantISSUESRETIREMENT PLANNING
945-5979Anna MallardRISK INTERVENTION
945-5853Carolyn RamusROOM AND BOARD
945-6406Pam WarrenRULES
945-8999Rick Mills SELF-SUFFICIENCY TRUST
945-6444Jane-ellen WeidanzCHAIRSSENIOR ADVISORY COUNCIL
945-6413Pat ListSENIOR CENTER MEAL SITES945-6414Naomi Steenson
945-6413Pat ListSENIOR EMPLOYMENT
945-5979Anna Mallard SERVICE ELIGIBILITY945-6373Kathi Kyes - Backup
947-1199Lee GirardSPECIALIZED HOUSING
945-5990Gene SundetSPOUSAL PAY
9-945-6481Tami WoodwardRECOVERYSSI-CLIENT CHECKS/
945-6409Karl BienCOORDINATORSSI LIAISON PROGRAM
945-6445Trish Jensen, ManagerSTATISTICS945-6986Fran Pfohman945-5855Cathy Iles
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PhoneContact PersonSubject
945-6409Karl BienINSURANCE(SSI/SSDI)DISABILITYINCOME/SOCIAL SECURITYSUPPLEMENTAL SECURITY
945-6456Dan Barker, ManagerSURVEY (NF)
945-5853Carolyn RamusSURVEY RECORDS (NF)
VacantOTHER STATESTECHNICAL ASSISTANCE TO
945-5837Loren SimondsTECHNOLOGY (ASSISTIVE)
945-5817Bob LawrenceTELECOMMUNICATION
TITLE V (SENIOR EMPLOYMENT 945-6413Pat ListISSUES)
945-6409Karl BienTITLE XIX ELIGIBILITY945-6410Jeff Miller945-5974Alex Usenko945-5856Jennifer DeJong
945-6993Sheryl Thompson, ManagerDEVELOPMENTTRAINING/EMPLOYEE
945-6831Lucille PughAlcohol & Drug & Core Curriculum945-5834Jan BakkenScheduling Information945-8821Laura SegrestScheduling Information378-5367x27Morgen BrodieTrainers945-5826Lydia Dale945-6476Dale Marande945-6479Lauren Mitchell945-6831Lucille Pugh947-5204Brenda Kidner378-8908Amy NamitzTraining Center
TRAINING CENTER 945-5834Jan Bakken, Scheduling(Employee Development Center)
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PhoneContact PersonSubject945-8821Laura SegrestTRAINING VIDEOS
TRANSPORTATION
Discretionary GrantsTitle XVI, XVIII, & Older Americans Act;
Vacant378-2584Naomi JassoNon-Medical/Waivered Transportation947-1199Lee GirardPlanning Technician
945-6478Donna WeaverTRAVEL COORDINATOR SDSD
945-5824Donna Dixon(TEDs)TRAVEL REIMBURSEMENT
945-6414Naomi SteensonTRIBAL LIAISON SDSD
VacantVISION 2000
Vacant2010 ISSUES
945-5903 VENTILATOR CLIENTS945-5974Alex UsenkoPayment AFH
945-6414Naomi SteensonVOLUNTEERS (Elderly Program)945-6413Pat List
945-5974Alex UsenkoVOTER REGISTRATION
See Provider & Consumer Services Unit(PROVIDERS)W-2 ADJUSTMENTS
See Provider & Consumer Services UnitW-2, 1099, & FICA Refunds
WAIVER945-7035Chris Pascual1115 to 1915(c)
945-8834Becki TrachselWEB PAGE COORDINATION945-5812Bill Fritz, Manager378-2546Steve SchneiderOregon Cares Website945-5856Jennifer DeJongStaff Resources
945-6412Pam RuonaWELLNESS
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