DEPARTMENT OF BUILDING SURVEYING FACULTY OF ARCHITECTURE, PLANNING AND SURVEYING

UNIVERSITI TEKNOLOGI MARA

MAINTENANCE MANAGEMENT OF INTELLIGENT BUILDING (A CASE STUDY OF PERBADANAN PUTRAJAYA BUILDING)

This academic project is submitted in partial fulfillment of the requirement for the Bachelor Of Building Surveying (Hons.)

SHAHRUL AZIM BIN RAMBLI(2008283812)

APRIL 2010

DEPARTMENT OF BUILDING SURVEYING FACULTY OF ARCHITECTURE, PLANNING AND SURVEYING

UNIVERSITI TEKNOLOGI MARA

MAINTENANCE MANAGEMENT OF INTELLIGENT BUILDING (A CASE STUDY OF PERBADANAN PUTRAJAYA BUILDING)

“I hereby declare that this academic project is the result of my own research Except for the quotation and summary which have been acknowledged”

STUDENT’S NAME : SHAHRUL AZIM BIN RA,MBLI

SIGNATURE

UiTM NO : 2008283812

DATE : APRIL 2010

DEPARTMENT OF BUILDING SURVEYING

ABSTRACT

The intelligent building is one of a technology that consist of a system that can work or operate automatically without using the manual operation, the system will operate according to the schedule that has been set up by the building owner. The maintenance management of the intelligent building is different with the other conventional building, because to maintain the intelligent building must be whom that participate specialist on the system.

The main factor was makes these buildings were call of intelligent building was on the aspect of technology usage, for example on the system. The system been adapted on this building were name by Building Control System BCS, this system are not authorized by the local industry but come from outsider country which is United State. On the aspect of maintenance of the intelligent building, it must be taken seriously, because with the careless of maintain it; it will gave the negative impact towards the building especially to the building system. This building was operate and been control by the BCS system, it consist 90% of the building system in the building such as lighting system, air conditioning system, lift system, pump, security and etc are control by the system.

UNIVERSITY INSTITUTE TECHNOLOGY MARA

ACKNOWLEDGEMENTS

In the names of Allah, the most gracious and the most merciful, 1 would like to take a opportunity to convey my grateful for each every individual that help me getting and collect the data information to complete my dissertation no matter direct or in directly to contribute to the success to the success of the dissertation.

Moreover I would like to extend my appreciation towards my supervisor Pn Izatul Laili Bt Jabar because of her assist, advises and instructs me how to prepare and complete this dissertation completely. I also would like to thanks for the other lecturers in UITM Shah Alam especially lectures in Building Surveying Department and to my friends that are always support me and gave a ideas to making good of this dissertation. Related to obtain information in the course of writing this dissertation, 1 am indebted to the following people for their help:

1) En Suzilan Mohktar Engineer of Perbadanan Putrajaya

2) En Mohd Firdaus Hashim Maintenance Staff of Perbadanan Putrajaya

3) En Norazman Abu Zarin Facility Manager of Call Times Engineering

4) En Khairil Azlin Nasibah Facility Manager of Zeta Letrik

5) Khairul Izwan Senen BCS Supervisor

6) Zainudin Bahri BCS Asst Supervisor

UNIVERSITY INSTITUTE TECHNOLOGY MARA

CHAPTER 1INTRODUCTION

1.0 INTRODUCTION

Buildings are a nation’s most valuable asset, providing people with shelter and facilities for work and leisure. Contributions to this asset have been made by successive generation and its value now runs into may billion of ringgit. Apart from their monetary value, building from part of national heritage, the best examples of which must be preserved for future generations. The importance of building maintenance can be judge from its relation to the building industry and to the Gross National Product (GNP). Maintenance represents about 10% of the Gross National Product.

Maintenance is an importance aspect to keep the building in acceptable standard and prevent the building defect from occurs. The maintenance management for the building can be influenced by the desidn factor,function, age and place of the building where is the building oriental. The good maintenance management can influence the building efficiency or building lifespan. In other cases the intelligent building is a building that low cost in operational and normally used a newest t5echnologies that always need to be maintaind and always on the good condition, for to make sure the intelligent building function can be archieved.

Maintenance management required a variety of skill, technical knowledge, and site experience in order to identify and satisfy maintenance needs. A prime mover of maintenance management practices must be the building owner and his agents to provide the resources and motivations for the building surveyors.

UNIVERSITY INSTITUTE TECHNOLOGY MARA 1

MAINTENANCE MANAGEMENT OF INTELLIGENT BUILDING (A CASE STUDY OF PERBADANAN PUTRAJAYA BUILDING)ABSTRACTACKNOWLEDGEMENTSLIST OF FIGURELIST OF PHOTOLIST OF TABLETABLE OF CONTENTCHAPTER 1 INTRODUCTION1.0 INTRODUCTION1.1 PROBLEM STATEMENT1.2 AIMS AND OBJECTIVE OF STUDY1.3 SCOPE OF STUDY1.4 RESEARCH METHODOLOGIES1.5 SIGNIFICANT OF RESEARCH1.6 SCOPE OF RESEARCH1.7 SUMMARY

CHAPTER 2 MAINTENANCE MANAGEMENT AND INTELLIGENT BUILDING2.1.1 OVERVIEW OF MAINTENANCE MANAGEMENT2.2 TYPES OF MAINTENANCE MANAGEMENT SYSTEM2.2.1 In-House Maintenance Management System2.2.2 Out Source Maintenance Management System

2.3 FACTOR OF GOOD AND EFFECTIVE MAINTENANCE MANAGEMENT2.4 MAINTENANCE POLICIES AND STANDARD2.4.1 Maintenance Policies2.4.2 Maintenance Standard

2.5 MAINTENANCE PLANNING AND SHEDULELING2.6 INTRODUCTION TO INTELLIGENT BUILDING2.7 DEFINITION OF INTELLIGENT BUILDING2.8 INTELLIGENT BUILDING SYSTEMS2.8.1 System Concepts2.8.2 Technology Applications2.8.1 INTELLIGENT BUILDINGS FEATURES2.8.2 COMMON ELEMENTS IN INTELLIGENT BUILDINGS2.8.3 INTELLIGENT BUILDINGS PERFORMANCES2.8.4 MEASUREMENTS OF INTELLIGENT BUILDINGS

CHAPTER 3 RESEARCH OF METHODOLOGY3.1 RESEARCH METHODOLOGIES3.4.1 RESEARCH PROCESS

CHAPTER 4 BACKGROUND OF THE CASE STUDY4.0 INTRODUCTION4.1 ORGANIZATION OF PERBADANAN PUTRAJAYA4.2 OBJECTIVE OF PERBADANAN PUTRAJAYA4.2.1 MISSION4.2.2 VISSION4.2.3 SITE LOCATION

4.3 SURROUNDING AREA4.4 DESCRIPTION OF BUILDING4.4.1 GENERAL INFORMATION

4.5 BUILDING USAGE4.6 LANDSCAPING4.7 LIST OF FACILITIES PROVIDED4.8 STRATEGY IN MAINTENANCE ORGANIZATION OF PERBADANAN PUTRAJAYA4.9 THE POLICY OF BUILDING MAINTENANCE DEPARTMENT4.10 MAINTENANCE MANAGEMENT ORGANIZATION4.10.1 INTRODUCTION

4.11 ORGANIZATION STRUCTURE : CALL TIMES ENGINEERING SDN. BHD.4.11.1 INTRODUCTION4.11.2 ORGANIZATION OF DEPARTMENT4.11.3 LIST OF STAFF IN DEPARTMENT4.11.4 DUTIES OF WORKS4.11.5 OUTSOURCING OF DEPARTMENT

4.12 ORGANIZATION STRUCTURE : ZETA LETRIK SDN. BHD4.12.1 INTRODUCTION4.12.2 ORGANIZATION OF DEPARTMENT4.12.3 LIST OF STAFF IN DEPARTMENT4.12.4 DUTIES OF WORKS4.12.4 OUTSOURCING OF DEPARTMENT

4.13 WHAT MAKES THE BUILDING INTELLIGENT4.13.1 Building Control System (BCS)4.13.2 TECHNOLOGY AND DESIGN4.13.3 SERVICES (M&E) AND FACILITIES OF PERBADANAN PUTRAJAYA COMPLEX

CHAPTER 5 ANALYSIS AND FINDINGS OF STUDY5.1 INTRODUCTION5.2 METHOD OF INVESTIGATION5.2.1 INTERVIEW5.2.2 OBSERVATION

5.3 FINDING BASE ON INYERVIEW TO OUTSOURCE CONTRACTOR CALL TIMES ENGENEERING BLOCK A AND B5.4 Finding base on interview outsource subcontractor Zeta Letrik block C and D5.5 COMMENTS FROM THE FINDING AND ANALYSIS

CHAPTER 6 CONCLUSION AND RECOMMENDATIONS6.0 INTRODUCTION6.1 CONCLUSION6.2 RECOMMENDATIONS

REFERENCEAPPENDICES