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Denver, CO August 4-5, 2008
Reference Librarians Sharing Space with Information
Technology
Five ways to ensure success
Susan P. LieberthalHead, ILL and Business Librarian
Stony Brook University Libraries, Stony Brook, NY
Denver, CO August 4-5, 2008
The Five Planning Elements for Collaborative Projects
1. Technology
2. Architecture
3. Workflow
4. Policies
5. Personnel
Denver, CO August 4-5, 2008
Stony Brook’s Acronyms
TL+T = Teaching Learning and Technology
SINC = Student Instructional Network Computers
CRR = Central Reading Room (Main reading room of the library)
NRR = North Reading Room (Science and Engineering Library)
Denver, CO August 4-5, 2008
CRR Project
Technology 26 new PCs, Pharos print station
Architecture Removed current paper journals and national bibliographies, moved information desk
Workflow Info desk Ref desk TLT consultant Pharos
print station
Technology 26 new PCs, Pharos print station
Architecture Removed current paper journals and national bibliographies, moved information desk
Workflow Info desk Ref desk TLT consultant Pharos
print station
Denver, CO August 4-5, 2008
CRR Cont.
Policies Computer troubles, printing problems go to TLT consultant
Questions about hours, microfilm help etc. go to Info desk consultant
Questions about books, research, databases, etc. referred to reference librarian
Denver, CO August 4-5, 2008
CRR Cont.
Personnel
TLT consultant till 10 p.m. (Also covers NRR)
Reference librarian
9 a.m. – 9 p.m.
Info desk 8:30 a.m. - 2 a.m.
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
NRR Project – Group WorkspacesTechnology
PCs, extra screens, sharing software
Architecture Cubes for 3 groups in an existing
corner, new furniture for group study
Workflow Book one of spaces through
SINC site’s booking page
Denver, CO August 4-5, 2008
NRR cont.Policies
Online booking of space through TLT No time limit for each group until it becomes necessary
PersonnelSINC site consultant in CRR is
trained to assist – plans for consultant for NRR when NRR computers get upgraded
NRR circulation staff manage booking conflicts upstairs
Denver, CO August 4-5, 2008
The Group Space
Denver, CO August 4-5, 2008
New Banquettes
Denver, CO August 4-5, 2008
Table Tops to be Assembled
Denver, CO August 4-5, 2008
Virtual Student Assistance ProjectTechnology Adobe Connect, no special
software except for Flash, librarian may need double screen computer
Architecture Nothing physical Part of TLT Help Web Page
Workflow Patrons come to us from SINC site’s help page Librarians have to be “in the room” – impact on reference schedule
Denver, CO August 4-5, 2008
Virtual Student Assistance ProjectPolicies
Regular meetings between TLT to manage problems with technology Reference librarians only “in our
room”Personnel
Reference staff, TLT consultants(to assist librarians with Adobe Connect features). Volunteer reference librarians only? Evening hours, weekend hours?
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Playing with Adobe Connect
Denver, CO August 4-5, 2008
Denver, CO August 4-5, 2008
Future Projects between Information Technology and the
Library?
Be there or be square!!!
Susan P. LieberthalHead, ILL and Business Librarian
Stony Brook University Libraries, Stony Brook, [email protected]
