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With an eye to the future
Dental plans
Bespoke Practice branded
Tel 01584 841300Email [email protected]
www.claremontlimited.co.ukWest Park House, Stanway, Rushbury, Church Stretton SY6 7EF
Client comments
“What makes Claremont stand alone is their unique and dedicated approach to customer service. To me, Claremont is the Savile Row of plan providers
Rob Williams has been on hand throughout our plan conversion. Our membership scheme team benefit from his training, advice and commitment.
Our patients benefit from value for money and our dentists know it is a product they can recommend with integrity. I highly recommend Claremont for a personal approach to your patient payment plan.”
“My only regret is not being introduced to Rob Williams and his company Claremont earlier
With his help and advice I now have a list of over 1000 private patients on maintenance plans, providing me with a regular monthly income.
From our first meeting at our practice, I was impressed with Rob’s enthusiasm and business approach, which made the whole process of producing patient letters, calculating fee scales and designing marketing literature straight forward. I am also flattered by the loyalty of my patient base, which has enabled me to achieve not only a successful conversion, but to also open a waiting list
Claremont are probably the most competitive company in the market for admin fees, and this is something you should factor in, when deciding who supports you in your conversion.”
Alison Crump
Chris Borne BDS
Practice Manager,Longborough Dental Practice, Dorking
Ingleby House Dental Practice, Cullompton
Tel: 01306 882494Email: [email protected]
Tel: 01884 34638 or 07921 384410Email: [email protected]
With the comfort of a regular monthly income
- even when you’re on holiday
Bespoke, practice branded dental plans
Client Comments
Practice Benefits
Patient benefits
The services we provide
The plans
Client Comments
Changing provider
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Charges12.
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Tel 01584 841300Email [email protected]
www.claremontlimited.co.ukWest Park House, Stanway, Rushbury, Church Stretton SY6 7EF
Practice benefits
To practice dentistry as you always wanted to without clinical or �nancial handcu�s
Improved patient choice
Improved job satisfaction
Improved profitability
Improved monthly cash flow
Improved practice value
Uncompromising service
Comprehensive support that is fast, reliable and efficient
Our charges offer great value for money
Offering a plan that will fit the patients’ clinical needs – one size does not fit all•
Knowing all your plan patients enjoy the best possible dental health as they are seen on a regular basis
•
As patients are likely to attend more frequently•
Allowing you to take time off without a huge reduction in income whilst you are away•
By having a regular income stream collected by Direct Debit•
Just like a Savile Row suit, our service is all about finding the right fit, making the whole business relationship comfortable and personal
•
Making Claremont the ideal partner to handle all the set-up, training, administration and reporting•
Being high enough to provide exceptional service and low enough to be more cost effective than our competitors
•
Patient benefits
Complete peace of mind
Easy budgeting
Cost savings - typically
Guaranteed access to their known and trusted dentist•
Worldwide accident and emergency dental cover - details on request•
Best dental health through regular planned visits•
Advice on oral health and hygiene•
Appointments to suit•
Only the latest and best materials and techniques used•
Regular oral cancer screening•
In calm and pleasant surroundings•
Spreading the cost of treatment•
Payments collected by monthly Direct Debit•
A discount off other in house treatments•
Free prescriptions•
Inclusive X-rays•
Tel 01584 841300Email [email protected]
www.claremontlimited.co.ukWest Park House, Stanway, Rushbury, Church Stretton SY6 7EF
We help dentists set up their own bespoke, practice branded dental plans
The services we provide
At an initial meeting you may like to discuss
Following your decision to proceed, we supply everything needed to make your scheme a huge success including
Your objectives•
Your growth strategy•
Your marketing plans•
The “eye appeal” of your premises and staff•
Staffing levels and responsibilities•
Staff incentives•
Your hourly rates•
Your working hours•
Procedure pricing and the last time your prices were reviewed
•
The number, content and pricing of the plans you wish to offer
•
Comprehensive on-site team training – with on-line sign-up and promotion techniques•
Detailed guidance notes•
Practice branded explanatory promotional leaflets and posters•
Patient agreement forms•
Copywriting and agreeing with you a conversion letter to patients - if required•
Detailed monthly reports•
Telephone and email back-up•
“Outstanding personal service”Steve Cowley BDS, Stephen Cowley & Associates
The services we provide
Then we manage the boring and time consuming bits
What we do not do
Patient mailings if required. Response handling and keeping you advised of progress•
The data bases of your patients and plans•
Monthly collection of your fees by Direct Debit•
Paying your fees into your nominated bank account within seven working days of collection•
Support with your annual price reviews•
Advice of patient cancellations - within two working days•
Respond to all practice and patient queries quickly, efficiently and comprehensively•
Charge you for expensive "freebees"•
Contact your patients with anything other than Direct Debit matters•
Interfere in the running of your practice•
“Claremont is the Savile Row of plan providers”Alison Crump, Longborough Dental Practice
Tel 01584 841300Email [email protected]
www.claremontlimited.co.ukWest Park House, Stanway, Rushbury, Church Stretton SY6 7EF
The Plans
Plan 2
Plan 1
PerioPlan
Whiter Teeth Plan
Family Plans
Hygiene Plan
To take care of those patients with excellent oral health and those fee per item patients who visit irregularly – anecdotally fee per item patients visit once every 18 months – as you may be aware some patients stretch it out for several years – plan includes an annual examination and a hygiene treatment – normally relevant to a small percentage of your patients
•
To look after the majority of your patients – with two examinations and two hygiene treatments each year
•
To make sure that this vulnerable group is well catered for with two examinations and four hygiene treatments each year – normally caring for a small percentage of your patients
•
To include a continuing course of treatment ensuring happy smiley patients•
To include any plans to be paid for on a single Direct Debit•
To include an annual course of hygiene treatments•
You chooseyour patients’ clinical and cosmetic needs
All plans include worldwide accident and emergency dental cover - details on request
For example
The Plans
Other possible inclusions
X-rays - or a limited number of free X-rays•
Free emergency consultations - excluding treatment•
Out of hours service•
We recommend discounting procedures not included in the chosen plan, typically 10% - 20%•
Advice on oral health and hygiene•
Oral cancer screening•
Discounts for family plans•
Discounted annual plans•
Please bear in mind that as your patients come to you because they like you and trust you, they are most likely to take your advice.
If you are totally comfortable with the plans that you offer, your paitents will have no hesitation in accepting your recommendation to take advantage of the many benefits they will enjoy by becoming one of your practice members.
Membership and Dental Cover Plan
We recommend you keep your range of plans as simple as possible; but sufficiently comprehensive to meet your patients’ needs and wants.
Children’s Plans
To cover emergency consultations and worldwide accident and emergency dental cover - details on request - excluding treatment - good opportunity to convert to a maintenance plan
•
0 - 3 years - typically free of charge•
4 - 10 years - chargeable•
11 - 18 years - chargeable•
Maybe only if a parent or guardian is a plan member•
Possibly two check-ups per annum, fluoride treatment and fissure sealant•
One or more to suit your patients' clinical needs e.g.
For example
Tel 01584 841300Email [email protected]
West Park House, Stanway, Rushbury, Church Stretton SY6 7EF
www.claremontlimited.co.uk
Client comments
“The flexibility, the low cost and the outstanding personal service have proved to be a winning formula for me.
The overall stress levels in the practice and the huge reduction in administration have been of great benefit to the whole practice team. My fees have always arrived, directly into my bank, punctually and rapidly; reporting is first class and any queries have been attended to extremely quickly.
I see the future as very positive and should the revised NHS contract not be acceptable I am in a strong position to expand the number of plan patients on my books.”
“I would have no hesitation in recommending Claremont if you are considering a dental plan.
Last year I decided to offer a dental plan to patients to run alongside the existing pay-as-you-go private system. After meeting with several companies, I chose Claremont and have been very impressed with the personal service from Rob and his team.”
Stephen Cowley BDS
Mike Darby BDS
Stephen Cowley & Associates,Wolverhampton
Veriam Dental Practice,Southampton
Tel: 01902 380084Email: [email protected]
Tel: 02380 702007 or 07541 100232Email: [email protected]
Changing providerSome of the reasons to change
Changing is easy
You want to promote your own brand •
You may see your present provider as:•
We collect the details of your plan patients•
We jointly agree the content of the information going to your patients•
We mail your patients with a new Direct Debit Instruction and reply paid envelope•
We handle the responses keeping you advised of progress•
You advise your present plan provider of their finishing date•
Everything carries on as normal - but better•
You benefit from the outset•
We can replicate any plans including family plans and discounted family plans
Too expensive•
Too interfering•
Poor or unacceptable service•
Too autocratic•
Too prescriptive•
Too inflexible•
Too slow in paying - especially annual fees•
Insufficient help in promoting your practice•
No new ideas•
Tel 01584 841300Email [email protected]
www.claremontlimited.co.ukWest Park House, Stanway, Rushbury, Church Stretton SY6 7EF
ChargesMay 2011
Changing Provider
Set up and fixed charges
Monthly Charges - per patient
Monthly Charges - per practice
Paid by patient in addition to clinical feesIncluding Worldwide Accident and Emergency Dental Cover - details on request
Paid by practice when patient numbers are:
1 – 499 patients
500 – 999 patients
1,000 patients or more
First 6 months
1 – 49 active patients
50 – 99 active patients
100 + active patients
Set up costs
Fixed annual charges
Fixed monthly charges – see below
£1.50
£1.30
£1.10
No charge
£200.00
£100.00
No charge
No charge
No charge
No charge
£10.00
No charge
One off joining fee paid by the patient(Not applicable when changing provider)
Including VAT as appropriate and Insurance Premium Tax
Tel 01584 841300Email [email protected]
West Park House, Stanway, Rushbury, Church Stretton SY6 7EF
www.claremontlimited.co.uk
