Demographics - Kalamazoo Valley Community College Levitz... · 1002: AutoCAD 4 0.19% 1003: Accounting 80 3.75% 1004: Automotive Drivability Systems 10 0.47% 1005: Auto Hybrid &

Kalamazoo Valley Community College-Composite - SSI - 10/2013

Student Satisfaction Inventory

Demographics

Copyright 2013, Noel-Levitz, Inc. 1

Gender N %Female 1365 62.30%

Male 826 37.70%

Total 2191 100.00%

No Response 42

Age N %18 and under 207 9.45%

19 to 24 799 36.48%

25 to 34 567 25.89%

35 to 44 347 15.84%

45 and over 270 12.33%

Total 2190 100.00%

No Response 43

Ethnicity/Race N %African-American 230 10.56%

American Indian or Alaskan Native 28 1.28%

Asian or Pacific Islander 37 1.70%

Caucasian/White 1643 75.40%

Hispanic 76 3.49%

Other race 58 2.66%

Race - Prefer not to respond 107 4.91%

Total 2179 100.00%

No Response 54

Current Enrollment Status N %Day 1578 72.85%

Evening 580 26.78%

Weekend 8 0.37%

Total 2166 100.00%

No Response 67

Current Class Load N %Full-time 1159 53.36%

Part-time 1013 46.64%

Total 2172 100.00%

No Response 61

Class Level N %1 year or less 693 31.92%

2 years 896 41.27%

3 years 334 15.38%

4 or more years 248 11.42%

Total 2171 100.00%

No Response 62

Current GPA N %No credits earned 258 11.96%

1.99 or below 43 1.99%

2.0 - 2.49 170 7.88%

2.5 - 2.99 309 14.32%

3.0 - 3.49 600 27.80%

3.5 or above 778 36.05%

Total 2158 100.00%

No Response 75

Educational Goal N %Associate degree 1014 46.73%

Vocational/technical program 28 1.29%

Transfer to another institution 881 40.60%

Certification (initial / renewal) 87 4.01%

Self-improvement/pleasure 35 1.61%

Job-related training 41 1.89%

Other educational goal 84 3.87%

Total 2170 100.00%

No Response 63

Employment N %Full-time off campus 651 30.07%

Part-time off campus 757 34.97%

Full-time on campus 30 1.39%

Part-time on campus 50 2.31%

Not employed 677 31.27%

Total 2165 100.00%

No Response 68



Demographics


Current Residence N %Residence hall 3 0.14%

Own house 658 30.49%

Rent room or apt off campus 759 35.17%

Parent's home 571 26.46%

Other residence 167 7.74%

Total 2158 100.00%

No Response 75

Residence Classification N %In-state 2100 98.13%

Out-of-state 24 1.12%

International (not U.S. citizen) 16 0.75%

Total 2140 100.00%

No Response 93

Disabilities N %Yes - Disability 192 8.86%

No - Disability 1974 91.14%

Total 2166 100.00%

No Response 67

Institution Was My N %1st choice 1679 77.52%

2nd choice 393 18.14%

3rd choice or lower 94 4.34%

Total 2166 100.00%

No Response 67

I completed high school: N %within the last year 281 13.02%

2-3 years ago 468 21.69%

4-6 years ago 300 13.90%

7-14 years ago 480 22.24%

15 or more years ago 629 29.15%

Campus item - Answer 6 0 0.00%

Total 2158 100.00%

No Response 75

Group Code N %1001: Administrative Assistant 63 2.95%

1002: AutoCAD 4 0.19%

1003: Accounting 80 3.75%

1004: Automotive Drivability Systems 10 0.47%

1005: Auto Hybrid & Adv TechVehicle

1 0.05%

1006: Auto Light Duty Diesel Engines 2 0.09%

1007: Architecture-UM 5 0.23%

1008: Art-WMU 27 1.26%

1009: Administrative Support 7 0.33%

1010: American Sign Language 1 0.05%

1011: Aviation Technology-WMU 5 0.23%

1012: Automotive Undercar Systems 10 0.47%

1014: Auto Electrical/Electronic Sys 1 0.05%

1018: Auto Engine Repair 6 0.28%

1021: Comp Programming for Business 19 0.89%

1022: Business Administration-WMU 196 9.18%

1023: Business Administration-AAS 83 3.89%

1024: Business Administration-CMU 3 0.14%

1025: Business Administration-DAV 16 0.75%

1027: Business Administration-FSU 4 0.19%

1028: Business Administration-GVSU 10 0.47%

1029: Business Administration-MSU 7 0.33%

1030: Biology-WMU 27 1.26%

1031: Biology-GVSU 3 0.14%

1032: Comp Aided Design & Mfg 7 0.33%

1033: Computer Info Systems-WMU 40 1.87%

1035: Computer Info Systems-GVSU 2 0.09%

1036: Criminal Justice-WMU 40 1.87%

1039: Criminal Justice-MSU 3 0.14%

1041: Coaching 3 0.14%

1042: Coaching-COA 1 0.05%

1043: Communication-WMU 35 1.64%

1044: Communication-GVSU 5 0.23%

1045: Communication-MSU 2 0.09%

1046: Computer Science-WMU 32 1.50%

1047: Computer Science-GVSU 1 0.05%

1048: Computer Science-UM 2 0.09%

1049: Chemical Technology 10 0.47%

1050: CAD Specialist 4 0.19%

1051: Computer Aided Design 4 0.19%

1052: Dental Hygiene 45 2.11%



Demographics


1054: Elementary Education-WMU 37 1.73%

1055: Elementary Education-CMU 1 0.05%

1057: Elementary Education-GVSU 4 0.19%

1058: Elementary Education-MSU 1 0.05%

1059: Elementary Education-UM 1 0.05%

1061: Electrical Construction 1 0.05%

1062: Electrical Technology 23 1.08%

1063: Engineering Technology 23 1.08%

1064: Emergency Medical Services 14 0.66%

1065: Emergency Medical Tech-Basic 2 0.09%

1066: English-WMU 19 0.89%

1067: English-GVSU 1 0.05%

1068: Engineering-WMU 58 2.72%

1069: Engineering-GVSU 2 0.09%

1070: Engineering-MSU 3 0.14%

1071: Engineering-MTU 2 0.09%

1072: Engineering-UM 6 0.28%

1073: Fisheries/Natural Resource-MSU 7 0.33%

1074: Fire Science 8 0.37%

1075: Graphic Design-COA 31 1.45%

1076: General Marketing 8 0.37%

1077: Heat,Ventilation,Air Cond-CERT 17 0.80%

1078: Illustration-CERT 13 0.61%

1079: Inventor 1 0.05%

1080: International Studies-AA 19 0.89%

1081: International Studies-CERT 1 0.05%

1082: Liberal Arts-WMU 65 3.04%

1084: Liberal Arts-EMU 2 0.09%

1085: Liberal Arts-FSU 2 0.09%

1086: Liberal Arts-GVSU 3 0.14%

1087: Liberal Arts-MSU 4 0.19%

1088: Liberal Arts-UM 6 0.28%

1089: Law Enforcement/Certification 9 0.42%

1090: Law Enforce/Criminal Justice 22 1.03%

1091: Legal Office Assistant 7 0.33%

1092: Machinist 4 0.19%

1093: Medical Assistant Technol-CERT 8 0.37%

1094: Medical Assistant Technol-AAS 18 0.84%

1095: Medical Coding Specialist 10 0.47%

1097: Maintenance Mech-Facility-CERT 2 0.09%

1098: Maintenance Mech-Indust-AAS 8 0.37%

1100: Medical Admin Assistant 11 0.52%

1101: Computer Support Technician 7 0.33%

1102: Machine Tool Automation 1 0.05%

1103: Machine Tool Technology 10 0.47%

1105: Nursing Re-Entry (Require LPN) 15 0.70%

1106: Nursing Level I - PN 52 2.44%

1107: Nursing Level II - RN 134 6.28%

1108: Network Manager 2 0.09%

1109: Occupational Education-WMU 4 0.19%

1110: Office Management 2 0.09%

1112: Occupational Therapy-WMU 22 1.03%

1114: Occupational Therapy-GVSU 1 0.05%

1115: Physician's Assistant-WMU 8 0.37%

1116: Physician's Assistant-GVSU 2 0.09%

1117: Paramedic 5 0.23%

1118: PC Support Technician 8 0.37%

1119: Physical Education-WMU 9 0.42%

1122: Pharmacy-FSU 4 0.19%

1123: Pharmacy-UM 2 0.09%

1124: Pre-Medicine-WMU 15 0.70%

1125: Psychology-WMU 57 2.67%

1126: Psychology-GVSU 4 0.19%

1127: Physical Therapy-GVSU 9 0.42%

1128: Respiratory Care Practitioner 27 1.26%

1129: Science-WMU 21 0.98%

1130: Science-MSU 13 0.61%

1131: Science-UM 5 0.23%

1132: SolidWorks 2 0.09%

1133: Secondary Education-WMU 21 0.98%

1134: Secondary Education-GVSU 1 0.05%

1135: Supervisory Leadership 1 0.05%

1136: Special Education-WMU 11 0.52%

1137: Special Education-CMU 2 0.09%

1140: Social Work-WMU 67 3.14%

1141: Social Work-FSU 2 0.09%

1142: Social Work-GVSU 5 0.23%

1143: Social Work-MSU 2 0.09%

1144: Time Based Media 12 0.56%

1145: Unclassified 80 3.75%

1146: Undecided 142 6.65%

1147: Web Design/Interacive Media 17 0.80%

1148: Wind Energy Technology 7 0.33%

1150: Web Production Technology 7 0.33%

1151: Welding Technologies-CERT 3 0.14%



Demographics


1152: Welding 4 0.19%

Total 2135 100.00%

No Response 98



Strategic Planning Overview


Strengths and Challenges

Strengths

58. Nearly all of the faculty are knowledgeable in their fields.

31. The campus is safe and secure for all students.

70. I am able to experience intellectual growth here.

69. There is a good variety of courses provided on this campus.

34. Computer labs are adequate and accessible.

77. Campus item: I am able to access student services easily

36. Students are made to feel welcome on this campus.

42. The equipment in the lab facilities is kept up to date.

68. On the whole, the campus is well-maintained.

28. It is an enjoyable experience to be a student on this campus.

51. There are convenient ways of paying my school bill.

61. Faculty are usually available after class and during office hours.

14. Library resources and services are adequate.

43. Class change (drop/add) policies are reasonable.

75. Campus item: The tutoring available in the learning center has been beneficial in helping me academically

Challenges

18. The quality of instruction I receive in most of my classes is excellent.

15. I am able to register for classes I need with few conflicts.

8. Classes are scheduled at times that are convenient for me.

32. My academic advisor is knowledgeable about my program requirements.

46. Faculty provide timely feedback about student progress in a course.

76. Campus item: The Financial Aid staff help me to understand financial options available to me

40. My academic advisor is knowledgeable about the transfer requirements of other schools.

20. Financial aid counselors are helpful.

7. Adequate financial aid is available for most students.

23. Faculty are understanding of students' unique life circumstances.

52. This school does whatever it can to help me reach my educational goals.

13. Financial aid awards are announced to students in time to be helpful in college planning.

39. The amount of student parking space on campus is adequate.





Benchmarks

Higher Satisfaction vs. National Community Colleges





70. I am able to experience intellectual growth here.


66. Program requirements are clear and reasonable.

32. My academic advisor is knowledgeable about my program requirements.

29. Faculty are fair and unbiased in their treatment of individual students.





7. Adequate financial aid is available for most students.

35. Policies and procedures regarding registration and course selection are clear and well-publicized.





52. This school does whatever it can to help me reach my educational goals.

11. Security staff respond quickly in emergencies.


48. Counseling staff care about students as individuals.


24. Parking lots are well-lighted and secure.

41. Admissions staff are knowledgeable.

51. There are convenient ways of paying my school bill.

61. Faculty are usually available after class and during office hours.

39. The amount of student parking space on campus is adequate.

14. Library resources and services are adequate.

63. I seldom get the "run-around" when seeking information on this campus.

43. Class change (drop/add) policies are reasonable.

Higher Importance vs. National Community Colleges










66. Program requirements are clear and reasonable.

29. Faculty are fair and unbiased in their treatment of individual students.





35. Policies and procedures regarding registration and course selection are clear and well-publicized.





11. Security staff respond quickly in emergencies.


48. Counseling staff care about students as individuals.


24. Parking lots are well-lighted and secure.

63. I seldom get the "run-around" when seeking information on this campus.



Institutional SummaryScales: In Order of Importance

Kalamazoo Valley Community College-Composite National Community Colleges MeanDifference

Scale Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap

National Group Means are based on 180574 records.

* Difference statistically significant at the .05 level ** Difference statistically significant at the .01 level

*** Difference statistically significant at the .001 level


Instructional Effectiveness 6.41 5.83 / 0.97 0.58 6.25 5.46 / 1.10 0.79 0.37 ***

Registration Effectiveness 6.37 5.86 / 0.91 0.51 6.23 5.49 / 1.07 0.74 0.37 ***

Academic Advising/Counseling 6.34 5.70 / 1.25 0.64 6.22 5.26 / 1.36 0.96 0.44 ***

Admissions and Financial Aid 6.33 5.76 / 1.14 0.57 6.13 5.24 / 1.25 0.89 0.52 ***

Concern for the Individual 6.33 5.72 / 1.11 0.61 6.15 5.28 / 1.25 0.87 0.44 ***

Safety and Security 6.33 5.75 / 1.01 0.58 6.08 5.15 / 1.21 0.93 0.60 ***

Academic Services 6.31 6.12 / 0.85 0.19 6.12 5.56 / 1.07 0.56 0.56 ***

Student Centeredness 6.23 5.88 / 1.00 0.35 6.06 5.43 / 1.18 0.63 0.45 ***

Campus Climate 6.22 5.81 / 0.95 0.41 6.05 5.37 / 1.11 0.68 0.44 ***

Service Excellence 6.18 5.79 / 0.97 0.39 6.04 5.34 / 1.11 0.70 0.45 ***

Campus Support Services 5.85 5.65 / 1.17 0.20 5.57 5.05 / 1.21 0.52 0.60 ***

Responsiveness to Diverse Populations 5.96 / 1.14 5.56 / 1.26 0.40 ***



Institutional SummaryItems: In Order of Importance


Item Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap





18. The quality of instruction I receive in most of myclasses is excellent.

6.62 5.82 / 1.22 0.80 6.46 5.61 / 1.36 0.85 0.21 ***

15. I am able to register for classes I need with fewconflicts.

6.59 5.69 / 1.42 0.90 6.40 5.42 / 1.57 0.98 0.27 ***

58. Nearly all of the faculty are knowledgeable intheir fields.

6.59 6.04 / 1.16 0.55 6.37 5.72 / 1.34 0.65 0.32 ***

31. The campus is safe and secure for all students. 6.56 6.21 / 1.02 0.35 6.36 5.68 / 1.34 0.68 0.53 ***

8. Classes are scheduled at times that are convenientfor me.

6.55 5.54 / 1.48 1.01 6.46 5.52 / 1.51 0.94 0.02

70. I am able to experience intellectual growth here. 6.52 6.17 / 1.11 0.35 6.38 5.79 / 1.33 0.59 0.38 ***

69. There is a good variety of courses provided onthis campus.

6.51 6.14 / 1.11 0.37 6.35 5.67 / 1.42 0.68 0.47 ***

66. Program requirements are clear and reasonable. 6.50 5.94 / 1.26 0.56 6.32 5.58 / 1.40 0.74 0.36 ***

32. My academic advisor is knowledgeable about myprogram requirements.

6.48 5.72 / 1.52 0.76 6.35 5.43 / 1.66 0.92 0.29 ***

29. Faculty are fair and unbiased in their treatment ofindividual students.

6.46 5.89 / 1.30 0.57 6.29 5.45 / 1.50 0.84 0.44 ***

34. Computer labs are adequate and accessible. 6.46 6.27 / 1.09 0.19 6.23 5.66 / 1.43 0.57 0.61 ***

46. Faculty provide timely feedback about studentprogress in a course.

6.43 5.74 / 1.35 0.69 6.25 5.32 / 1.51 0.93 0.42 ***










76. Campus item: The Financial Aid staff help me tounderstand financial options available to me

6.43 5.68 / 1.61 0.75

40. My academic advisor is knowledgeable about thetransfer requirements of other schools.

6.42 5.77 / 1.45 0.65 6.22 5.19 / 1.67 1.03 0.58 ***

73. Campus item: The FOCUS and/or transferresource programs at KVCC will help with my transferto another college or university

6.42 5.89 / 1.31 0.53

7. Adequate financial aid is available for moststudents.

6.41 5.72 / 1.56 0.69 6.29 5.34 / 1.68 0.95 0.38 ***

20. Financial aid counselors are helpful. 6.41 5.62 / 1.56 0.79 6.17 5.12 / 1.72 1.05 0.50 ***

77. Campus item: I am able to access student serviceseasily

6.41 6.09 / 1.14 0.32

35. Policies and procedures regarding registration andcourse selection are clear and well-publicized.

6.40 5.98 / 1.26 0.42 6.23 5.47 / 1.46 0.76 0.51 ***

36. Students are made to feel welcome on thiscampus.

6.40 6.12 / 1.13 0.28 6.22 5.64 / 1.37 0.58 0.48 ***

42. The equipment in the lab facilities is kept up todate.

6.40 6.05 / 1.21 0.35 6.18 5.50 / 1.44 0.68 0.55 ***

68. On the whole, the campus is well-maintained. 6.40 6.38 / 0.92 0.02 6.23 5.85 / 1.31 0.38 0.53 ***

23. Faculty are understanding of students' unique lifecircumstances.

6.39 5.64 / 1.42 0.75 6.19 5.29 / 1.54 0.90 0.35 ***










52. This school does whatever it can to help me reachmy educational goals.

6.39 5.75 / 1.31 0.64 6.27 5.30 / 1.52 0.97 0.45 ***

11. Security staff respond quickly in emergencies. 6.38 5.84 / 1.31 0.54 6.00 5.09 / 1.47 0.91 0.75 ***

28. It is an enjoyable experience to be a student onthis campus.

6.38 6.06 / 1.16 0.32 6.20 5.55 / 1.45 0.65 0.51 ***

48. Counseling staff care about students asindividuals.

6.38 5.82 / 1.38 0.56 6.11 5.26 / 1.55 0.85 0.56 ***

13. Financial aid awards are announced to students intime to be helpful in college planning.

6.37 5.64 / 1.54 0.73 6.17 5.05 / 1.71 1.12 0.59 ***

24. Parking lots are well-lighted and secure. 6.37 5.99 / 1.24 0.38 6.15 5.25 / 1.62 0.90 0.74 ***

41. Admissions staff are knowledgeable. 6.37 5.94 / 1.22 0.43 6.22 5.45 / 1.45 0.77 0.49 ***

51. There are convenient ways of paying my schoolbill.

6.37 6.02 / 1.22 0.35 6.22 5.57 / 1.46 0.65 0.45 ***

61. Faculty are usually available after class andduring office hours.

6.37 6.06 / 1.19 0.31 6.25 5.67 / 1.38 0.58 0.39 ***

87. Cost as factor in decision to enroll. 6.36 6.34

39. The amount of student parking space on campusis adequate.

6.35 5.00 / 1.85 1.35 6.20 4.58 / 1.99 1.62 0.42 ***

74. Campus item: The Student Success Centerprovides services that help me toward my educationalgoals

6.35 5.99 / 1.21 0.36










14. Library resources and services are adequate. 6.33 6.24 / 1.00 0.09 6.18 5.70 / 1.35 0.48 0.54 ***

63. I seldom get the "run-around" when seekinginformation on this campus.

6.33 5.71 / 1.48 0.62 6.10 5.11 / 1.68 0.99 0.60 ***

43. Class change (drop/add) policies are reasonable. 6.32 6.02 / 1.21 0.30 6.17 5.54 / 1.47 0.63 0.48 ***

6. My academic advisor is approachable. 6.31 5.74 / 1.47 0.57 6.28 5.44 / 1.65 0.84 0.30 ***

27. The campus staff are caring and helpful. 6.31 5.99 / 1.14 0.32 6.13 5.51 / 1.36 0.62 0.48 ***

60. Billing policies are reasonable. 6.31 5.91 / 1.25 0.40 6.13 5.43 / 1.46 0.70 0.48 ***

75. Campus item: The tutoring available in thelearning center has been beneficial in helping meacademically

6.31 6.00 / 1.28 0.31

3. The quality of instruction in the vocational/technical programs is excellent.

6.30 5.71 / 1.27 0.59 6.10 5.42 / 1.37 0.68 0.29 ***

47. There are adequate services to help me decideupon a career.

6.30 5.84 / 1.31 0.46 6.11 5.25 / 1.51 0.86 0.59 ***

64. Nearly all classes deal with practical experiencesand applications.

6.30 5.79 / 1.25 0.51 6.13 5.46 / 1.39 0.67 0.33 ***

65. Students are notified early in the term if they aredoing poorly in a class.

6.30 5.32 / 1.64 0.98 6.22 4.96 / 1.75 1.26 0.36 ***

16. The college shows concern for students asindividuals.

6.29 5.62 / 1.37 0.67 6.15 5.15 / 1.58 1.00 0.47 ***










25. My academic advisor is concerned about mysuccess as an individual.

6.28 5.56 / 1.55 0.72 6.18 5.11 / 1.74 1.07 0.45 ***

53. The assessment and course placement proceduresare reasonable.

6.28 5.87 / 1.27 0.41 6.10 5.41 / 1.44 0.69 0.46 ***

55. Academic support services adequately meet theneeds of students.

6.28 5.85 / 1.22 0.43 6.09 5.35 / 1.41 0.74 0.50 ***

62. Bookstore staff are helpful. 6.27 6.11 / 1.22 0.16 6.09 5.62 / 1.47 0.47 0.49 ***

5. The personnel involved in registration are helpful. 6.26 5.76 / 1.37 0.50 6.23 5.36 / 1.60 0.87 0.40 ***

37. Faculty take into consideration studentdifferences as they teach a course.

6.26 5.60 / 1.36 0.66 6.12 5.27 / 1.49 0.85 0.33 ***

50. Tutoring services are readily available. 6.26 5.98 / 1.27 0.28 6.10 5.55 / 1.45 0.55 0.43 ***

54. Faculty are interested in my academic problems. 6.26 5.65 / 1.35 0.61 6.09 5.23 / 1.51 0.86 0.42 ***

45. This institution has a good reputation within thecommunity.

6.25 6.13 / 1.11 0.12 6.11 5.67 / 1.39 0.44 0.46 ***

2. Faculty care about me as an individual. 6.24 5.70 / 1.26 0.54 6.03 5.39 / 1.45 0.64 0.31 ***

21. There are a sufficient number of study areas oncampus.

6.23 6.16 / 1.15 0.07 6.07 5.51 / 1.50 0.56 0.65 ***

26. Library staff are helpful and approachable. 6.23 6.21 / 1.06 0.02 6.02 5.62 / 1.39 0.40 0.59 ***

49. Admissions counselors respond to prospectivestudents' unique needs and requests.

6.23 5.77 / 1.29 0.46 6.04 5.25 / 1.49 0.79 0.52 ***










56. The business office is open during hours whichare convenient for most students.

6.22 5.76 / 1.34 0.46 6.09 5.46 / 1.44 0.63 0.30 ***

57. Administrators are approachable to students. 6.22 5.79 / 1.32 0.43 6.09 5.36 / 1.49 0.73 0.43 ***

22. People on this campus respect and are supportiveof each other.

6.21 5.69 / 1.30 0.52 6.04 5.36 / 1.42 0.68 0.33 ***

30. The career services office provides students withthe help they need to get a job.

6.21 5.57 / 1.44 0.64 5.97 5.02 / 1.52 0.95 0.55 ***

71. Campus item: My success advocate has helpedme to learn about campus resources

6.17 5.68 / 1.51 0.49

12. My academic advisor helps me set goals to worktoward.

6.16 5.49 / 1.59 0.67 6.09 5.08 / 1.75 1.01 0.41 ***

67. Channels for expressing student complaints arereadily available.

6.16 5.34 / 1.62 0.82 5.99 4.95 / 1.66 1.04 0.39 ***

33. Admissions counselors accurately portray thecampus in their recruiting practices.

6.13 5.88 / 1.19 0.25 5.87 5.21 / 1.47 0.66 0.67 ***

88. Financial aid as factor in decision to enroll. 6.10 6.09

9. Internships or practical experiences are provided inmy degree/certificate program.

6.08 5.37 / 1.53 0.71 5.97 5.03 / 1.61 0.94 0.34 ***

59. New student orientation services help studentsadjust to college.

6.07 5.82 / 1.33 0.25 5.89 5.33 / 1.50 0.56 0.49 ***

72. Campus item: The life resource department hashelped me learn about resources on and off campus

6.06 5.54 / 1.59 0.52










38. The student center is a comfortable place forstudents to spend their leisure time.

5.99 6.04 / 1.12 -0.05 5.77 5.33 / 1.47 0.44 0.71 ***

4. Security staff are helpful. 5.96 5.76 / 1.32 0.20 5.67 5.13 / 1.56 0.54 0.63 ***

78. Campus item: Taking the Strengths assessmentand learning my top five has been helpful in myacademic and personal growth

5.96 5.79 / 1.47 0.17

89. Academic reputation as factor in decision toenroll.

5.90 5.90

93. Geographic setting as factor in decision to enroll. 5.81 5.53

1. Most students feel a sense of belonging here. 5.79 5.69 / 1.24 0.10 5.58 5.35 / 1.40 0.23 0.34 ***

19. This campus provides effective support servicesfor displaced homemakers.

5.69 5.38 / 1.51 0.31 5.25 4.84 / 1.43 0.41 0.54 ***

44. I generally know what's happening on campus. 5.62 5.45 / 1.45 0.17 5.62 5.09 / 1.55 0.53 0.36 ***

17. Personnel in the Veterans' Services program arehelpful.

5.49 5.40 / 1.47 0.09 4.92 4.73 / 1.44 0.19 0.67 ***

80. Campus item: Belonging to a student group ororganization has been a great way for me to connectand enrich my college experience

5.46 5.55 / 1.47 -0.09

79. Campus item: Workshops, events and activitieson campus are important to my college experience

5.43 5.58 / 1.39 -0.15

95. Personalized attention prior to enrollment asfactor in decision to enroll.

5.38 5.44










94. Campus appearance as factor in decision toenroll.

5.21 5.26

90. Size of institution as factor in decision to enroll. 5.13 5.22

92. Recommendations from family/friends as factorin decision to enroll.

4.99 4.96

10. Child care facilities are available on campus. 4.44 4.33 / 1.98 0.11 4.57 4.45 / 1.71 0.12 -0.12

91. Opportunity to play sports as factor in decision toenroll.

3.20 3.58

81. Institution's commitment to part-time students? 6.00 / 1.20 5.65 / 1.37 0.35 ***

82. Institution's commitment to evening students? 5.88 / 1.32 5.55 / 1.44 0.33 ***

83. Institution's commitment to older, returninglearners?

6.02 / 1.26 5.63 / 1.42 0.39 ***

84. Institution's commitment to under-representedpopulations?

5.98 / 1.25 5.46 / 1.40 0.52 ***

85. Institution's commitment to commuters? 5.83 / 1.37 5.45 / 1.47 0.38 ***

86. Institution's commitment to students withdisabilities?

6.11 / 1.20 5.60 / 1.42 0.51 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Academic Advising/Counseling


Scale/Item Importance Satisfaction / SD Performance Gap Importance Satisfaction / SD Performance Gap





ACADEMIC ADVISING/COUNSELING 6.34 5.70 / 1.25 0.64 6.22 5.26 / 1.36 0.96 0.44 ***



6.16 5.49 / 1.59 0.67 6.09 5.08 / 1.75 1.01 0.41 ***


6.28 5.56 / 1.55 0.72 6.18 5.11 / 1.74 1.07 0.45 ***


6.48 5.72 / 1.52 0.76 6.35 5.43 / 1.66 0.92 0.29 ***


6.42 5.77 / 1.45 0.65 6.22 5.19 / 1.67 1.03 0.58 ***


6.38 5.82 / 1.38 0.56 6.11 5.26 / 1.55 0.85 0.56 ***


6.39 5.75 / 1.31 0.64 6.27 5.30 / 1.52 0.97 0.45 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Academic Services







ACADEMIC SERVICES 6.31 6.12 / 0.85 0.19 6.12 5.56 / 1.07 0.56 0.56 ***



6.23 6.16 / 1.15 0.07 6.07 5.51 / 1.50 0.56 0.65 ***




6.40 6.05 / 1.21 0.35 6.18 5.50 / 1.44 0.68 0.55 ***



6.28 5.85 / 1.22 0.43 6.09 5.35 / 1.41 0.74 0.50 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Admissions and Financial Aid







ADMISSIONS AND FINANCIAL AID 6.33 5.76 / 1.14 0.57 6.13 5.24 / 1.25 0.89 0.52 ***


6.41 5.72 / 1.56 0.69 6.29 5.34 / 1.68 0.95 0.38 ***


6.37 5.64 / 1.54 0.73 6.17 5.05 / 1.71 1.12 0.59 ***



6.13 5.88 / 1.19 0.25 5.87 5.21 / 1.47 0.66 0.67 ***



6.23 5.77 / 1.29 0.46 6.04 5.25 / 1.49 0.79 0.52 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Climate







CAMPUS CLIMATE 6.22 5.81 / 0.95 0.41 6.05 5.37 / 1.11 0.68 0.44 ***




6.29 5.62 / 1.37 0.67 6.15 5.15 / 1.58 1.00 0.47 ***


6.21 5.69 / 1.30 0.52 6.04 5.36 / 1.42 0.68 0.33 ***



6.38 6.06 / 1.16 0.32 6.20 5.55 / 1.45 0.65 0.51 ***



6.40 6.12 / 1.13 0.28 6.22 5.64 / 1.37 0.58 0.48 ***



6.25 6.13 / 1.11 0.12 6.11 5.67 / 1.39 0.44 0.46 ***


6.39 5.75 / 1.31 0.64 6.27 5.30 / 1.52 0.97 0.45 ***




Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Climate








6.07 5.82 / 1.33 0.25 5.89 5.33 / 1.50 0.56 0.49 ***


6.33 5.71 / 1.48 0.62 6.10 5.11 / 1.68 0.99 0.60 ***


6.16 5.34 / 1.62 0.82 5.99 4.95 / 1.66 1.04 0.39 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Campus Support Services







CAMPUS SUPPORT SERVICES 5.85 5.65 / 1.17 0.20 5.57 5.05 / 1.21 0.52 0.60 ***



5.49 5.40 / 1.47 0.09 4.92 4.73 / 1.44 0.19 0.67 ***


5.69 5.38 / 1.51 0.31 5.25 4.84 / 1.43 0.41 0.54 ***


6.21 5.57 / 1.44 0.64 5.97 5.02 / 1.52 0.95 0.55 ***


5.99 6.04 / 1.12 -0.05 5.77 5.33 / 1.47 0.44 0.71 ***


6.30 5.84 / 1.31 0.46 6.11 5.25 / 1.51 0.86 0.59 ***


6.07 5.82 / 1.33 0.25 5.89 5.33 / 1.50 0.56 0.49 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Concern for the Individual







CONCERN FOR THE INDIVIDUAL 6.33 5.72 / 1.11 0.61 6.15 5.28 / 1.25 0.87 0.44 ***



6.29 5.62 / 1.37 0.67 6.15 5.15 / 1.58 1.00 0.47 ***


6.28 5.56 / 1.55 0.72 6.18 5.11 / 1.74 1.07 0.45 ***


6.46 5.89 / 1.30 0.57 6.29 5.45 / 1.50 0.84 0.44 ***


6.38 5.82 / 1.38 0.56 6.11 5.26 / 1.55 0.85 0.56 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Instructional Effectiveness







INSTRUCTIONAL EFFECTIVENESS 6.41 5.83 / 0.97 0.58 6.25 5.46 / 1.10 0.79 0.37 ***



6.62 5.82 / 1.22 0.80 6.46 5.61 / 1.36 0.85 0.21 ***


6.39 5.64 / 1.42 0.75 6.19 5.29 / 1.54 0.90 0.35 ***


6.46 5.89 / 1.30 0.57 6.29 5.45 / 1.50 0.84 0.44 ***


6.26 5.60 / 1.36 0.66 6.12 5.27 / 1.49 0.85 0.33 ***


6.43 5.74 / 1.35 0.69 6.25 5.32 / 1.51 0.93 0.42 ***



6.59 6.04 / 1.16 0.55 6.37 5.72 / 1.34 0.65 0.32 ***


6.37 6.06 / 1.19 0.31 6.25 5.67 / 1.38 0.58 0.39 ***


6.30 5.79 / 1.25 0.51 6.13 5.46 / 1.39 0.67 0.33 ***


6.30 5.32 / 1.64 0.98 6.22 4.96 / 1.75 1.26 0.36 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Instructional Effectiveness









6.51 6.14 / 1.11 0.37 6.35 5.67 / 1.42 0.68 0.47 ***




Institutional SummaryScales: In Order With Items That Make Up the Scale - Registration Effectiveness







REGISTRATION EFFECTIVENESS 6.37 5.86 / 0.91 0.51 6.23 5.49 / 1.07 0.74 0.37 ***



6.55 5.54 / 1.48 1.01 6.46 5.52 / 1.51 0.94 0.02


6.59 5.69 / 1.42 0.90 6.40 5.42 / 1.57 0.98 0.27 ***


6.40 5.98 / 1.26 0.42 6.23 5.47 / 1.46 0.76 0.51 ***



6.37 6.02 / 1.22 0.35 6.22 5.57 / 1.46 0.65 0.45 ***


6.22 5.76 / 1.34 0.46 6.09 5.46 / 1.44 0.63 0.30 ***





Institutional SummaryScales: In Order With Items That Make Up the Scale - Responsiveness to Diverse Populations







RESPONSIVENESS TO DIVERSEPOPULATIONS

5.96 / 1.14 5.56 / 1.26 0.40 ***




6.02 / 1.26 5.63 / 1.42 0.39 ***


5.98 / 1.25 5.46 / 1.40 0.52 ***



6.11 / 1.20 5.60 / 1.42 0.51 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Safety and Security







SAFETY AND SECURITY 6.33 5.75 / 1.01 0.58 6.08 5.15 / 1.21 0.93 0.60 ***






6.35 5.00 / 1.85 1.35 6.20 4.58 / 1.99 1.62 0.42 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Service Excellence







SERVICE EXCELLENCE 6.18 5.79 / 0.97 0.39 6.04 5.34 / 1.11 0.70 0.45 ***



6.21 5.69 / 1.30 0.52 6.04 5.36 / 1.42 0.68 0.33 ***







6.33 5.71 / 1.48 0.62 6.10 5.11 / 1.68 0.99 0.60 ***


6.16 5.34 / 1.62 0.82 5.99 4.95 / 1.66 1.04 0.39 ***



Institutional SummaryScales: In Order With Items That Make Up the Scale - Student Centeredness







STUDENT CENTEREDNESS 6.23 5.88 / 1.00 0.35 6.06 5.43 / 1.18 0.63 0.45 ***



6.29 5.62 / 1.37 0.67 6.15 5.15 / 1.58 1.00 0.47 ***



6.38 6.06 / 1.16 0.32 6.20 5.55 / 1.45 0.65 0.51 ***


6.40 6.12 / 1.13 0.28 6.22 5.64 / 1.37 0.58 0.48 ***




Institutional SummaryItems: In Sequential Order









3. The quality of instruction in the vocational/technical programs is excellent.

6.30 5.71 / 1.27 0.59 6.10 5.42 / 1.37 0.68 0.29 ***





6.41 5.72 / 1.56 0.69 6.29 5.34 / 1.68 0.95 0.38 ***


6.55 5.54 / 1.48 1.01 6.46 5.52 / 1.51 0.94 0.02

9. Internships or practical experiences are provided inmy degree/certificate program.

6.08 5.37 / 1.53 0.71 5.97 5.03 / 1.61 0.94 0.34 ***




6.16 5.49 / 1.59 0.67 6.09 5.08 / 1.75 1.01 0.41 ***


6.37 5.64 / 1.54 0.73 6.17 5.05 / 1.71 1.12 0.59 ***












6.59 5.69 / 1.42 0.90 6.40 5.42 / 1.57 0.98 0.27 ***


6.29 5.62 / 1.37 0.67 6.15 5.15 / 1.58 1.00 0.47 ***


5.49 5.40 / 1.47 0.09 4.92 4.73 / 1.44 0.19 0.67 ***


6.62 5.82 / 1.22 0.80 6.46 5.61 / 1.36 0.85 0.21 ***


5.69 5.38 / 1.51 0.31 5.25 4.84 / 1.43 0.41 0.54 ***



6.23 6.16 / 1.15 0.07 6.07 5.51 / 1.50 0.56 0.65 ***


6.21 5.69 / 1.30 0.52 6.04 5.36 / 1.42 0.68 0.33 ***


6.39 5.64 / 1.42 0.75 6.19 5.29 / 1.54 0.90 0.35 ***



6.28 5.56 / 1.55 0.72 6.18 5.11 / 1.74 1.07 0.45 ***













6.38 6.06 / 1.16 0.32 6.20 5.55 / 1.45 0.65 0.51 ***


6.46 5.89 / 1.30 0.57 6.29 5.45 / 1.50 0.84 0.44 ***


6.21 5.57 / 1.44 0.64 5.97 5.02 / 1.52 0.95 0.55 ***



6.48 5.72 / 1.52 0.76 6.35 5.43 / 1.66 0.92 0.29 ***


6.13 5.88 / 1.19 0.25 5.87 5.21 / 1.47 0.66 0.67 ***



6.40 5.98 / 1.26 0.42 6.23 5.47 / 1.46 0.76 0.51 ***


6.40 6.12 / 1.13 0.28 6.22 5.64 / 1.37 0.58 0.48 ***


6.26 5.60 / 1.36 0.66 6.12 5.27 / 1.49 0.85 0.33 ***


5.99 6.04 / 1.12 -0.05 5.77 5.33 / 1.47 0.44 0.71 ***











6.35 5.00 / 1.85 1.35 6.20 4.58 / 1.99 1.62 0.42 ***


6.42 5.77 / 1.45 0.65 6.22 5.19 / 1.67 1.03 0.58 ***



6.40 6.05 / 1.21 0.35 6.18 5.50 / 1.44 0.68 0.55 ***




6.25 6.13 / 1.11 0.12 6.11 5.67 / 1.39 0.44 0.46 ***


6.43 5.74 / 1.35 0.69 6.25 5.32 / 1.51 0.93 0.42 ***


6.30 5.84 / 1.31 0.46 6.11 5.25 / 1.51 0.86 0.59 ***


6.38 5.82 / 1.38 0.56 6.11 5.26 / 1.55 0.85 0.56 ***


6.23 5.77 / 1.29 0.46 6.04 5.25 / 1.49 0.79 0.52 ***












6.37 6.02 / 1.22 0.35 6.22 5.57 / 1.46 0.65 0.45 ***


6.39 5.75 / 1.31 0.64 6.27 5.30 / 1.52 0.97 0.45 ***

53. The assessment and course placement proceduresare reasonable.

6.28 5.87 / 1.27 0.41 6.10 5.41 / 1.44 0.69 0.46 ***



6.28 5.85 / 1.22 0.43 6.09 5.35 / 1.41 0.74 0.50 ***


6.22 5.76 / 1.34 0.46 6.09 5.46 / 1.44 0.63 0.30 ***



6.59 6.04 / 1.16 0.55 6.37 5.72 / 1.34 0.65 0.32 ***


6.07 5.82 / 1.33 0.25 5.89 5.33 / 1.50 0.56 0.49 ***



6.37 6.06 / 1.19 0.31 6.25 5.67 / 1.38 0.58 0.39 ***












6.33 5.71 / 1.48 0.62 6.10 5.11 / 1.68 0.99 0.60 ***


6.30 5.79 / 1.25 0.51 6.13 5.46 / 1.39 0.67 0.33 ***


6.30 5.32 / 1.64 0.98 6.22 4.96 / 1.75 1.26 0.36 ***



6.16 5.34 / 1.62 0.82 5.99 4.95 / 1.66 1.04 0.39 ***

68. On the whole, the campus is well-maintained. 6.40 6.38 / 0.92 0.02 6.23 5.85 / 1.31 0.38 0.53 ***


6.51 6.14 / 1.11 0.37 6.35 5.67 / 1.42 0.68 0.47 ***


71. Campus item: My success advocate has helpedme to learn about campus resources

6.17 5.68 / 1.51 0.49

72. Campus item: The life resource department hashelped me learn about resources on and off campus

6.06 5.54 / 1.59 0.52

73. Campus item: The FOCUS and/or transferresource programs at KVCC will help with my transferto another college or university

6.42 5.89 / 1.31 0.53










74. Campus item: The Student Success Centerprovides services that help me toward my educationalgoals

6.35 5.99 / 1.21 0.36

75. Campus item: The tutoring available in thelearning center has been beneficial in helping meacademically

6.31 6.00 / 1.28 0.31

76. Campus item: The Financial Aid staff help me tounderstand financial options available to me

6.43 5.68 / 1.61 0.75

77. Campus item: I am able to access student serviceseasily

6.41 6.09 / 1.14 0.32

78. Campus item: Taking the Strengths assessmentand learning my top five has been helpful in myacademic and personal growth

5.96 5.79 / 1.47 0.17

79. Campus item: Workshops, events and activitieson campus are important to my college experience

5.43 5.58 / 1.39 -0.15

80. Campus item: Belonging to a student group ororganization has been a great way for me to connectand enrich my college experience

5.46 5.55 / 1.47 -0.09




6.02 / 1.26 5.63 / 1.42 0.39 ***











5.98 / 1.25 5.46 / 1.40 0.52 ***



6.11 / 1.20 5.60 / 1.42 0.51 ***

87. Cost as factor in decision to enroll. 6.36 6.34

88. Financial aid as factor in decision to enroll. 6.10 6.09

89. Academic reputation as factor in decision toenroll.

5.90 5.90

90. Size of institution as factor in decision to enroll. 5.13 5.22

91. Opportunity to play sports as factor in decision toenroll.

3.20 3.58

92. Recommendations from family/friends as factorin decision to enroll.

4.99 4.96

93. Geographic setting as factor in decision to enroll. 5.81 5.53

94. Campus appearance as factor in decision toenroll.

5.21 5.26

95. Personalized attention prior to enrollment asfactor in decision to enroll.

5.38 5.44



Institutional SummarySummary Items

Summary Item Kalamazoo Valley Community College-Composite National Community Colleges Mean Difference


So far, how has your college experience met yourexpectations?

Average: 5.14 Average: 4.84 0.30

1=Much worse than expected 1% 1%

2=Quite a bit worse than I expected 0% 1%

3=Worse than I expected 3% 6%

4=About what I expected 28% 35%

5=Better than I expected 30% 24%

6=Quite a bit better than I expected 15% 12%

7=Much better than expected 20% 16%

Rate your overall satisfaction with your experiencehere thus far.


1=Not satisfied at all 0% 1%

2=Not very satisfied 1% 2%

3=Somewhat dissatisfied 3% 5%

4=Neutral 5% 11%

5=Somewhat satisfied 14% 16%

6=Satisfied 45% 40%

7=Very satisfied 30% 21%

All in all, if you had to do it over, would you enrollhere again?


1=Definitely not 0% 2%

2=Probably not 1% 4%

3=Maybe not 1% 3%

4=I don't know 3% 8%

5=Maybe yes 5% 10%

6=Probably yes 30% 30%

7=Definitely yes 56% 39%

Documents

Demographics - Kalamazoo Valley Community College Levitz... · 1002: AutoCAD 4 0.19% 1003: Accounting 80 3.75% 1004: Automotive Drivability Systems 10 0.47% 1005: Auto Hybrid &