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    Demand Planning

    Functions in Detail

    SAP Advanced Planner & Optimizer

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    Contents

    SAP AG q Neurottstrae 16 q 69190 Walldorf q Germany

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    Demand Planning qDecember 1999

    Copyright 1999 SAP AG. All rights reserved.

    No part of this brochure may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.The information contained herein may be changed without prior notice.

    Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

    Microsoft, WINDOWS, NT, EXCEL, Word and SQL-Server are registered trademarks of Microsoft Corporation.

    IBM, DB2, OS/2, DB2/6000, Parallel Sysplex, MVS/ESA, RS/6000, AIX, S/390, AS/400, OS/390, and OS/400 areregistered trademarks of IBM Corporation.

    OSF/Motif is a registered trademark of Open Software Foundation.

    ORACLE is a registered trademark of ORACLE Corporation, California, USA.

    INFORMIX-OnLine for SAP is a registered trademark of Informix Software Incorporated.

    UNIX,X/Open,OSF/1, and Motif are registered trademarks of SCO Santa Cruz Operation.

    ADABAS is a registered trademark of Software AG.

    SAP and SAP-Logo, R/2, R/3, RIVA, ABAP, SAP-EDI, SAP Business Workflow, SAP EarlyWatch, SAP ArchiveLink, ALE/WEB,BAPI, SAPPHIRE, Management Cockpit, SEM, are trademarks or registered trademarks of SAP AG in Germany and in several othercountries all over the world.

    Design: SAP Communications Media

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    Contents

    Demand Planning

    1 Demand Planning: State-of-the-Art Forecasting

    1 Introduction

    2 Overview of SAP Advanced Planner & Optimizer

    3 The SAP Business Framework

    4 Benefits of SAP Advanced Planner & Optimizer4 Key Features of SAP Advanced Planner & Optimizer Demand Planning

    5 The SAP APO Demand Planning Architecture

    5 An Integrated Demand Planning Solution

    6 Demand Planning Features and Functions

    6 Data Storage and Representation

    6 Planning Environment

    9 Consensus-Based Forecasting

    9 Multiple Views11 Causal Analysis

    11 Multitier Forecasting

    11 Statistical Forecasting Toolbox

    12 Forecast Accuracy Analysis

    13 Conclusion

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    You can find this and other current literature on our home page in themedia centers for each subject at:

    http://www.sap.com

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    Demand Planning

    1

    Demand Planning: State-of-the-Art Forecasting

    IntroductionProblems and Challenges of the Supply Chain

    The hallmarks of todays business environment are

    volatile demand, decreased customer loyalty, shorter

    product life cycles, and tougher global competition. To

    survive, organizations need an information infra-

    structure that allows them to make accurate decisions

    in real time and to make customer satisfaction a top

    prior ity, while still remaining competitive and profitable.

    The stakes are high. Miscalculations in forecasting thatresult in excess inventory can prove fatal. Failing to

    meet promised delivery dates can drive away

    customers. To handle these challenges, manufacturers

    are tur ning to new, advanced planning and scheduling

    techniques that generate optimized executable plans

    in response to r apid changes in supply or demand.

    Data-Driven Process

    Huge amounts of data drive these planning and

    scheduling processes. Much of it comes from the

    organization itself, but other data comes from outside

    the organization from suppliers, partners, and even

    customers. Unlike the data models used by existing

    Enterprise Resource Planning (ERP) systems, supply

    chain decision support systems require a new breed

    of memory resident data model that can handle vast

    amounts of complex data in real time. Until now, if

    you wanted an end-to-end solution, you had to

    integrate specialized software with your existing ERP

    system and built custom interfaces to handle outside

    data sources. This can work, but only at an enormously

    high cost.

    The SAP Supply Chain Management Solution

    SAP has introduced the Supply Chain Management

    solution to meet the challenges of managing the entire

    supply chain from end to end. The SAP Advanced

    Planner and Optimizer ( SAP APO) is an important part.

    With SAP APO, SAP has combined the ERP execution

    power of the SAP R/3 System with advanced data

    analysis and supply chain management tools.

    Robust Integration Layer

    Because SAP has built a robust integration layer

    between SAP APO and the underlying execution system,

    SAP APO can gain immediate and seamless access to

    Online Transaction Processing (OLTP) business data.

    While the data objects contained within SAP APO are,

    in most instances, structurally optimized instances of

    OLTP data, they remain synchronized through a series

    of real-time triggers and messaging, a task that is

    seamlessly accomplished through the integration

    services of the Business Framework. SAP refers to this

    technique as semantic synchronization. The SAP APOserver also integrates with the SAP Business Information

    Warehouse using this same mechanism providing

    unprecedented access to vital business decision data.

    Advanced Optimization Techniques and Technology

    In addition to highly specialized data objects, SAP APO

    uses a library of advanced optimization algorithms and a

    high performance, memory resident data processor to

    perform planning and optimization. You can configure

    SAP APO to provide task-specific, industry-specific, and

    company-specific optimization, automated decision, andreal-time event notification to the underlying business

    processes.

    This brochure provides an introduction to SAP APO

    and discusses in depth Demand Planing, one of the

    SAP APO components.

    Figure 1: SAP APO Overview

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    Demand Planning

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    Overview of SAP AdvancedPlanner & Optimizer

    The SAP Advanced Planner and Optimizer builds on

    the SAP Business Framework to improve informationflow by incorporating real-time collaborative decision

    suppor t, advanced planning, and optimization into the

    SAP R/3 System. SAP APO uses a powerful memory

    resident analytical engine and highly specialized, highly

    configurable data objects that offer major new

    components:

    n Supply Chain Cockpit

    n Demand Planning

    n Supply Network Planning and Deployment

    n Production Planning and Detailed Scheduling

    n Global Available-to-Promise

    Supply Chain Cockpit

    Graphical Command Center

    The Supply Chain Cockpit component is a graphical

    instrument panel for modeling, navigating, and

    contr olling all the links in the supply chain. It gives

    you a complete view of the entire length of the supplychain. Its the command center the cockpit from

    which you manage your supply chain.

    Using the Supply Chain Engineer, you can build an

    elaborate graphical representation of even the most

    complex supply chain. Once you have built a map of

    the supply chain, you can select any part of it and zoom

    in to a detailed level. Using a series of event triggers

    and alarm conditions, the Alert Monitor can

    automatically identify problems in the supply chain. It

    can also monitor material, capacity, transportation,

    and storage constraints, and it can handle such metr icsas delivery performance, cost flow, and throughput.

    Demand Planning

    Accurate Forecasting

    The Demand Planning component is a toolkit of

    statistical forecasting techniques and demand planning

    features that helps you create accurate forecasts and

    plans. Demand Planning is tightly linked to the SAP

    Business Information Warehouse, so you can use

    advanced Online Analytical Processing techniques todrill down to detailed levels of data and analyze

    historical, planning, and business intelligence.

    Because it integrates such a wide set of data, Demand

    Planning gives you a sound understanding of all the

    factors that affect demand, delivering context-based

    demand planning, which raises forecasting to a new

    level of sophistication and accuracy. Like the Supply

    Chain Cockpit, Demand Planning uses the Alert

    Monitor to report exceptions, like orders that exceed

    forecasts or orders that fall short of forecast and

    therefore may lead to excess inventory if production

    is not adjusted accordingly.

    Using Demand Planning, you can:

    n Perform co llaborative forecasting

    You can collec t for ecas t data from multiple

    sources and store it in a common repository so

    planners from marketing, sales, logistics, and even

    third-party vendors and suppliers can work

    together on a consensus forecast.

    n Manage product life cycles

    You can manage the life cycles of your products

    according to such factors as product supersession,

    substitution, and cannibalization.

    n Plan promotions

    You can model promotional demand based on

    profitability goals, product availability, and

    historical patterns. You can even predict how price

    increases or decreases will affect future demand.

    nForecastnewproductdemandYou c an de velop accu rate forecasts for new

    products based on models from similar products,

    demand h istories, and other factors. You can

    monitor the launch of a new product and the end

    of a products life using point-of-sale data.

    n Performcausal analysis

    You can identify and predict how such factors as

    demographic changes, environmental variables,

    and social or political factors affect demand for

    your products. You can analyze actual demand

    using a variety of tools, such as multiple linearregression, and incorporate causal factors such

    as price.

    Supply Network Planning and Deployment

    Model Your Entire Supply Chain

    Using the Supply Network Planning and Deployment

    component you can develop a model of your entire

    supply network and all of its constraints. Then, using

    this model, you can synchronize activities and plan

    the flow of material along the entire length of the supplychain. This allows you to create feasible plans for

    purchasing, manufacturing, inventory, and trans-

    portation and to closely match supply and demand.

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    Demand Planning

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    Drawing on data in liveCache, a high-performance

    memory-resident technology, and using algorithms,

    user-developed rules, and policies, the Deployment

    component helps you dynamically rebalance and

    optimize your distr ibution network. It also helps you

    dynamically determine how and when to distribute

    inventory.

    Using the Supply Network Planning and Deployment

    component, you can:

    n Model plans at aggregate and detailed levels

    n Perform what-if analysis

    n Dynamically match supply and demand using

    product substitutions

    n Use vendor-managed inventory techniques

    n Determine the optimum distribution of supply to

    meet short-term demand

    Production Planning and Detailed Scheduling

    Generate Production Plans Rapidly

    The Production Planning and Detailed Scheduling

    component is an integrated set of tools that helps you

    respond rapidly to changing market conditions. Using

    this component, you can generate production plansand schedules that optimize resources. The com-

    ponent offers optimization based on state-of-the-art

    methods, such as the theory of constraints and

    optimization librar ies. Using this component, you can:

    n Perform forward and backward scheduling on

    multiple levels

    n Perform detailed capacity planning and material

    planning simultaneously

    n Synchronize schedules and make scheduling

    changes at multiple levels of the bill of materials

    ( BOM)

    n Use what-if scenar ios to simulate actual conditions

    and consider the effect of various constraints

    n Perform interactive scheduling and plan optimization

    using a Gantt chart

    n Integrate sales and distribution backorder

    scheduling into the manufacturing process

    Global Available-to-Promise

    Match Supply and Demand with Global Available-to-Promise

    The Global Available-to-Promise ( ATP) component

    uses a rules-based strategy to ensur e you can deliver

    what you promise to your customers. Global ATP

    performs multilevel component and capacity checks

    in real time and in simulation mode to ensure that

    you can match supply and demand. You can also

    per form these ATP chec ks against aggregate d,

    memory-resident data for even better performance.

    Global ATP maintains simultaneous, immediate access

    to product availability along the supply chain, so you

    can be confident that you can meet your delivery

    commitments.

    Global ATP draws on a number of criteria to arrive ata commitment, including:

    n Productsubstitution

    If a finished pr oduct or component is not available,

    the system automatically selects a substitute using

    rules-based selection criteria.

    n Selectionofalternativelocations

    As with product substitution , Global ATP can

    sour ce mater ials from alternative locations. You

    can also integrate this logic with the product

    substitution r ules.

    n Allocation

    You can allocate pr oducts or components that are

    in short supply to customers, markets, order s, and

    so on. The ATP calculation and r esponse take these

    allocations into consideration.

    The SAP Business Framework

    Integrate New Technology and Legacy Systems

    SAP APO is a separate SAP solution with its own release

    cycle. It is a Business Component of the Business

    Framework, SAPs strategic product architecture,

    which is designed to facilitate the seamless and rapid

    integration of new business functions and information

    technology into existing environments. The Business

    Framework provides an open architecture, allowing

    its basic elements, the Business Components, to

    operate through standardized Business Application

    Programming Interfaces ( BAPIs) . Each of the SAP APO

    components, such as Demand Planning, can be

    implemented as a stand-alone product or as an inte-

    grated part of the Business Framework.

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    Demand Planning

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    Benefits of SAP AdvancedPlanner & Optimizer

    SAP APO provides a number of benefits, including the

    following:

    n Completeness

    SAP APO supports all of the key supply chain

    planning and optimization functions and processes

    traditionally found in stand-alone advanced

    planning and scheduling solutions.

    n Performance

    The SAP liveCache memory resident computing

    technology enables forecasting, planning, and

    optimization functions to be executed in real time.

    n Independence

    SAP APO performs planning functions and

    processes outside of the OLTP system, ensuring

    greater flexibility and high availability of the

    SAP APO server.

    n Openness

    SAP built SAP APO to function in heterogeneous

    environments. It interoperates with SAP R/3, third-

    party, and legacy OLTP systems.

    n Integration

    SAP APO is seamlessly integrated with the

    R/3 System so you can integrate all the links in

    your supply chain. A robust and sophisticated

    integration layer facilitates the use of SAP APO with

    additional optimization and forecasting

    algorithms.

    Key Features of SAP AdvancedPlanner & Optimizer

    Demand PlanningA Ready-to-Run Solution

    SAP APO Demand Planning is a state-of-the-art, ready-

    to-go demand planning solution. It includes a data

    mart based on the star schema and an easy-to-use front

    end with powerful planning and analysis tools. You

    can implement SAP APO Demand Planning quickly,

    simply, and cost-effectively.

    SAP APO Demand Planning is integrated with the

    R/3 System and the SAP Business Information

    Warehouse. Data can be automatically transferred

    between SAP BW and SAP APO Demand Planning.

    SAP APO Demand Planning uses multidimensional datastructures that support many different levels and

    dimensions. Using tree selection and drill-down

    capabilities, you can navigate through these multi-

    dimensional structures.

    SAP APO Demand Plannings decision-support tools

    allows you to perform what-if analysis and online

    simulation to create, store, and compare different

    planning versions. In Release 2.0 the Notes Management

    tool enables the documentation of planning activities by

    multiple users.

    Best-of-Breed Solution

    SAP APO Demand Planning embodies all of the

    advantages of a best-of-breed demand planning solution

    with the following features:

    n Multilevel planning

    n Life cycle management

    n Promotion planning

    n Causal analysis

    n Multitier forecasting

    n Phase-in and phase-out forecasting

    n The Statistical Forecasting Toolbox

    n Forecast accuracy reporting.

    Internet Communications

    Using the SAP APO OpenForecast tool, you can

    collaborate with your business partners using Internet-based interfaces and technology; share event

    information, such as promotions and store openings;

    and compare and r esolve variances within forecasts.

    It supports supply chain par tnerships, such as Vendor-

    Managed -Inventor y ( VMI) , Efficient Consu mer

    Response (ECR), and Collaborative Planning,

    Forecasting and Replenishment ( CPFR).

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    Demand Planning

    5

    The SAP APO Demand Planning Architecture

    SAP APO Demand Planning is composed of three

    layers:

    n Graphical user interface

    n Planning and analysis engine

    n Data mar t

    The graphical user interface contains the planning

    views. The planning and analysis engine contains the

    Online Analytical Processing processor, the Business

    Planning Library, and the Statistical Forecasting

    Toolbox. The data mart contains infocubes, the time

    series catalog, and notes. The data mart stores different

    data types in different database structures using arelational database.

    Figure 2: SAP APO Demand Planning Architecture

    An Integrated Demand Planning Solution

    Seamless Integration

    You can directly link SAP APO Demand Planning to

    SAP R/3, the SAP Business Information Warehouse,

    and any legacy or external systems for a completely

    integrated system. This integration provides a

    continuous planning cycle in which actual data, such

    as orders and shipments, flows from SAP R/3 to SAPAPO Demand Planning, and demand data, such as

    price information, flows from profit-based

    promotional planning in SAP APO to SAP R/3.

    Ready Access to Data

    The SAP Business Information Warehouse is a product

    that combines state-of-the-art demand planning

    techniques and state-of-the-art data warehousing

    features in one consistent model. Its integration with

    Demand Planning means accurate decision-support

    information is always at your fingertips.

    Easy Data Transfer

    The APO Demand Planning data mart uses InfoCubes

    that have the same data structures as those that are

    used in the SAP Business Information Warehouse.

    It is therefore extremely easy to transfer data between

    the two applications.

    This integration provides many benefits. For example,

    you can stor e syndicated point-of-sale data, such as

    AC Nielsen data, in the SAP Business Information

    Warehouse. You then analyze this data in SAP APO

    Demand Planning and determine which of it should

    be used in causal analysis. You cr eate consensus

    forecasts in SAP APO Demand Planning and transfer

    them to the SAP Business Information Warehouse,

    where users can work with them to create the reports

    and ad hoc analyses that drive the business.

    You can use the SAP Business Information Warehouseto pull data from multiple heterogeneous data sources

    into the data mart.

    Integrate the Sales Force and Forecasting

    You can integrate the sales force into the forecasting

    process by using the SAP Mobile Sales solution on a

    laptop. You can download account data from the data

    mart into the laptop and then use SAP Mobile Sales on

    the laptop to enter sales figures for the accounts offline.

    When youre finished, you can upload the data back

    into Demand Planning to update the sales figures in

    the data mart.

    Figure 3: SCM Cycle

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    Demand Planning Features and Functions

    Data Storage and RepresentationMultidimensional Data Storage

    SAP APO Demand Planning allows you to view data,

    plan from many different perspectives, and dr ill down

    from one level of detail to the next. To make this

    possible, SAP APO Demand Planning stor es data in a

    multidimensional form in the SAP APO Demand

    Planning data mart.

    InfoCubes

    An InfoCube is a multidimensional data structure andthe primary container of data used in planning,

    analysis, and reporting. InfoCubes contain two types

    of data: key figures and characteristics. Key figures

    are quantifiable values, such as sales in units.

    Characteristics determine the organizational levels at

    which you do aggregation and reporting. Typical

    characteristics for sales are products and customers.

    Figure 4: Example of an InfoCube

    Hierarchies and Networks

    Develop Aggregation Hierarchies

    The hierar chical relationships of characteristics play

    an important role in planning and reporting. In

    SAP APO, you model hierarchies and networks as

    combinations of characteristic values. For example,

    products are generally grouped into product family

    hierarchies. Demand Planning allows you to model a

    hierarchy over the value domain of one or more

    character istics. You can use these hierarchies as the

    basis for aggregation, disaggregation, and drilling

    down. They provide the ability to plan and view data

    at varying levels of detail.

    Time Series Management

    Reusable Time Series

    Times Series Management is based on catalogs. In each

    catalog, you can store time series data with related

    attributes, such as promotional patterns and life cycles.

    SAP APO Demand Planning allows you to reuse timeseries, which saves time and ensures consistency. For

    example, you can r euse a past pr omotional pattern to

    estimate the impact of a future promotion of the same

    type.

    Notes Management

    Maintain an Audit Trail

    The Notes Management tool maintains all notes entered

    by planners. The notes d iscuss planning data, such as

    promotions and consensus forecasts. You can use thenotes to create an audit trail of all demand planning

    activities, which is especially helpful when multiple

    sources and people are involved, such as in consensus

    forecasting.

    Planning Environment

    Easy Data Access with Planning Books

    You access the information in InfoCubes and Time

    Series Management using planning books and reports.

    Using slice-and-dice techniques, you can define how

    information is displayed in a planning book. Demand

    Planning provides you with a uniform planning

    Incorporate Business Rules

    The aggregational behavior o f key figures must follow

    business rules. Key figures, such as sales, might be

    summed by product and time. SAP APO Demand

    Planning allows you to model these properties.

    The Online Analytical Processing pr ocessor guarantees

    that all business rules ar e met and that the computed

    views present valid results from a business point of view.

    The InfoCubes allow you to stor e multiple key figures,

    such as order s, shipments, POS, and r elated forecast

    components, as well as plans and causal factors.

    InfoCubes also share master data and descriptive text,

    which are stor ed in separate tables.

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    Demand Planning

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    environment that supports full multilevel planning with

    top-down, middle-out, and bottom-up reconciliation

    strategies. Within this planning environment, you can

    use a wide range of demand planning and forecasting

    techniques.

    Business Planning Library

    Library of Powerful Planning Functions

    The Business Planning Library is a collection of

    powerful planning and analysis functions. Using these

    functions, you can convert the data contained in the

    InfoCubes into relevant business information.

    Demand Plannings rich planning and forecasting

    functions are based on the Statistical Forecasting

    Toolbox and the Business Planning Library. Thesefunctions include:

    n Aggregate functions

    Aggregate functions include SUM and AVERAGE.

    The information content of many types of data is

    greater when viewed on an aggregate level. For

    example, product sales are most useful when

    viewed on a regional or national level.

    n Disaggregate functions

    Disaggregate functions include disaggregation

    based on quotas, proportional distribution, andequal distribution. In many cases, planning results,

    such as forecasts and promotions, are output on

    an aggregate level and must be disaggregated to

    the detailed level.

    n Comparison functions

    Comparison functions include difference, ratio,

    percent, and so on. These functions are essential

    for determining the difference between forecasts

    and actual results so you know quickly how far

    forecasts deviate from your actual results.

    n Financial functions

    Financial functions include conversion from units

    into revenue, cur rency conversion, and business

    period conversion.

    n Time-series functions

    Time-series functions include the time-phased merge

    of time series, time series averages, and time-series

    weighted averages. Time-series functions work with

    planning techniques, such as composite forecasting.

    Planning Books

    Easy-to-Use Planning Books

    A planning book is an easy-to-use tree control for

    selecting data and a frame with a grid and a chart.

    The tree control in the planning books allows you to

    explore data easily and to change the perspective of

    the view by simply clicking the mouse. Tree control

    provides all data from the various dimensions and

    hierarchies that matches the given set of selection

    criter ia. For example, you can initially select a general

    view, jump to a view that is more detailed, and then

    jump again to a more aggregated view.

    Jump Between Data Views

    You can a lso jump to a data view for completelydifferent planning issues. For example, a sales

    manager examining sales forecasts can look at sales

    for a particular continental region, such as Europe,

    and then drill down to sales for individual countries

    within Europe. The manager can stay at this level of

    detail, but switch views by displaying sales according

    to product group.

    The planning books grid displays selected data, such

    as forecast components and planning versions, using

    slice-and-dice functions.

    You can specify which unit of measure and calendar

    to display and used for planning, and calendars allows

    you to mix multiple per iods of time. For example, you

    can start with weeks, change to months, and change

    again to quar ters. You can total row and column with

    a mouse click, and these totals remain fixed as you

    scroll through the grid.

    You can make adjustments on the basis of absolutes

    and percentages. If you change data on one level of

    aggregation, the system automatically updates the data

    on other levels of aggregation. The same is true ofdisaggregation changes. You can also fix the values of

    certain data elements during the reconciliation

    process.

    Graphical Data Display

    The grid is directly linked to a chart, which displays

    information from the grid in user-specific graph

    modes. You can also adjust values directly in the chart.

    If you edit data either in the grid, the system

    automatically updates the data in the chart, and vice

    versa so you never need to worry about inconsistentdata.

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    Demand Planning

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    Customizable Planning Books

    SAP APO Demand Planning Books are highly

    configurable. You can easily change the properties of

    the grid and the chart, and you can save different

    settings as profiles so the system works the way youdo, not the other way around.

    You can run online simulations from the time that data

    is uploaded into the p lanning book until the changes

    are saved. This allows you to see the effects of different

    judgmental techniques on the forecast.

    Preconfigured Planning Books for Quick Starts

    SAP APO Demand Planning comes with preconfigured

    planning books for promotional planning, causal

    analysis, statistical forecasting, life cycle management,and so on, so you can get star ted r ight away. You can

    also use these as guides for customized planning

    books.

    Advanced Macros

    Quick and Easy Macros

    You can use advanced macros to per form complex

    spreadsheet calculations quickly and easily. The

    macros are extremely flexible, so you can use them to

    model your planning environment based on your

    individual business tasks. Using the macro tool, you

    can:

    n Control how macro steps are processed usingcontrol instructions and conditions

    n Build a macro consisting of one or mor e steps

    n Control how macro results are calculated usingcontrol instructions and conditions

    n Use a wide r ange of functions and operators

    n Define offsets so that the result in one period isdetermined by a value in the previous period

    n Restrict the execution of a macro to a specificperiod or periods

    n Write macro results to a row, a column, or a cell

    n Write the results of one macro step to a row,column, cell, or variable, and use them only insubsequent iterations, macro steps, or macros.

    n Analyze forecasting or business data at a glanceusing special icons

    n Create context-specific and user-specific planningviews

    n Trigger an alert in the Alert Monitor to inform you

    of particular business situations

    Figure 5: Example of Planning Book Design with Advanced Macros

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    Demand Planning

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    Integration with Microsoft Excel

    Use Familiar Tools

    If you are already familiar with Microsoft Excel, you

    can use Excel to edit data before transferring the

    results back to the grid. You can also store the content

    of the grid in Excel on a laptop. This allows you to

    work in a familiar environment, which reduces errors

    and training costs.

    Consensus-Based Forecasting

    Consensus Planning Drives the Business

    SAP APO Demand Planning supports consensus-based

    sales and operations planning. Its planning and

    forecasting features allow you to create plans fordifferent business goals (such as a strategic business

    plan, tactical sales plans, and the operative supply

    chain plan) and integrate them into one consensus

    plan that drives the business. The planning books and

    repor ts help you gain consensus in meetings because

    they allow you to see the effects of your decisions.

    Multiple Views

    View Data from Multiple Angles

    The multidimensional data structure of the InfoCubesallows you to view past sales and forecasts in many

    different dimensions, using varying units of measure

    and degrees of granularity, including:

    n Product levels for mar keting

    n Sales areas and accounts or channels for sales

    n Distribution centers and plants for operations

    n Business units for finance

    Consensus Plan

    Create Multiple Versions of Plans

    The forecasting techniques in SAP APO Demand

    Planning allow you to create many planning versions

    on any level and in any dimension using the same or

    similar data. For example, you can maintain multiple

    demand plans, such as a marketing plan, a sales plan,

    and an operational plan, so you can tailor them to

    individual situations and needs.

    Synchronize Multiple Plans

    Demand Planning can reconcile and combine different

    plans on the same level and it can synchronize plans

    created on different levels and different dimensions

    so you can always arrive at a consensus forecast.

    Multilevel Planning

    Synchronize Forecasts and Promotions

    Multilevel planning capabilities allow you to forecast

    and plan on any level and in any dimension. Demand

    Planning provides consistent planning capabilities that

    synchronize forecasting and promotional data on any

    level in real time. You can plan from the top down,

    from the bottom up, and from the middle out. You

    can base disaggregation of data on user-defined time-phased quotas, proportional distribution relative to

    user-specified data streams, and equal distribution.

    Life Cycle Management

    Life Cycle Management is a function of both the

    Demand Planning and the Supply Network Planning

    components. In the demand planning process, the

    planning strategies for a product depend on the stage

    in its life cycle.

    Analysis capabilities help you make decisions. DemandPlanning helps you answer questions like:

    n Should a new product be introduced?

    n When should a new product be introduced?

    n How should a product be promoted during the

    different stages?

    n Should the pr oduct be eliminated, and if so, when?

    n Should a follow-up product be introduced?

    n Should a product be relaunched and when?

    n Will introducing a new product cannibalize sales

    of existing products?

    Complete Life Cycle Management

    Aproducts life cycle consists of different phases:

    n Launch

    n Growth

    n Maturity

    n Discontinuation

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    In Demand Planning, you can represent the launch,

    growth, and discontinuation phases by using phase-

    in and phase-out pr ofiles. Aphase-in profile reduces

    demand history by ever incr easing percentages during

    a specified period or periods, thus mimicking the

    upward sales curve that you expect the product to

    display during its launch and growth phases. Aphase-

    out profile reduces the demand forecast of a product

    by ever decreasing percentages during a specified

    period or periods, mimicking the downward sales

    curve that you expect the product to display during its

    discontinuation phase.

    Create Forecast with Minimal Data

    Some pr oducts do not have enough historical data to

    provide the basis for a forecast. With likemodeling,you can create a forecast using the historical data on

    a product with similar demand behavior. You can use

    like modeling for new products and products with

    short life cycles.

    For any product, you can use a phase-in profile, a

    phase-out pr ofile, a like profile, or any combination

    of these.

    Promotion Planning

    Factor Price into Promotional Projections

    Promotions of all kinds have a major impact on

    consumer sales behavior. The impact of promotions

    must be pr ojected separately from standar d forecast

    components that are based on historical sales data.

    Promotion-driven components are generated on top

    of a baseline forecast. Demand Planning extends

    classical volume-based pr omotional planning so that

    you can take prices into account when doing

    profitability analysis for promotional calendars.

    You can plan pr omotions on any level, and you can

    aggregate or disaggregate them using the Business

    Planning Library.

    Reporting capabilities allow you to track promotional

    activities and related costs and, therefore, assess the

    efficiency of your companys pr omotional campaigns.

    Figure 6: Example of Promotion Planning.

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    Promotion Patterns

    Isolate Promotional Patterns

    You can define prom otional uplifts in units or

    percentages with promotion patterns. Using historical

    sales or estimates, the system can automatically detect

    a promotion pattern that occur red in the past. You

    can archive a promotion pattern in a promotion

    catalog, so you can reuse it if you repeat the promotion

    at a later date. The promotion catalog has a copy

    function that you can use to model like products,

    like regions, and so on. Demand Planning provides

    several techniques for estimating the effect of a

    promotion, such as multiple linear r egression with or

    without a trend or seasonality. Figure 7: Example of Multi-Tier Forecasting

    Causal Analysis

    Include Causal Factors in Forecasts

    To predict consumer behavior, you must first

    understand all the factors that influence it. With

    Demand Planning, you can include all significant

    causal factors in your models and deter mine how they

    affect your customers behavior. Causal factors include

    price, number of displays, number of stores,

    temperature, and working days. You can even forecast

    the unknown future of causal factors using Demand

    Planning forecasting techniques.

    Breaking down sales to determine the impact of causal

    variables allows you to model the virtual consumer

    and simulate sales development accor ding to the mix

    of causal factors.

    Use Proven Methods

    Demand Planning provides the proven forecasting

    method of multiple linear regression to model the

    impact of causal factors.

    Multitier Forecasting

    Multitier forecasting integrates sell-in data, like point-

    of-sale data, into the process of forecasting

    sell-through data, like shipments. You can use a causal

    model based on all significant causal factors to forecast

    POS. You then use a second causal model to forecast

    shipments. The shipment model uses past POS data

    and the POS forecast as the main causal factor while

    taking the time lag between POS and shipments into

    account. You can also consider other causal factors,

    such as forward buys and trade promotions.

    Statistical Forecasting Toolbox

    Multiple Tools for Multiple Forecasting Needs

    Your companys product portfolio probably includes

    a variety of products that ar e in different stages of their

    life cycle and have different demand types.

    Unfortunately, a single forecasting method that creates

    accurate statistical forecasts for mature products,

    slow-moving products, and hot new products does not

    exist. Approaches that attempt to cover most of such

    demand types are very complex and tend to be a black

    box for planners. You have to use different methods

    to get the right answers. Demand Planning offers a

    toolbox of all practical, proven forecasting methods.

    You can choose the best method for a specific type of

    demand. Composite forecasting extends the idea of

    picking the best method, allowing you to combine

    forecasting methods.

    The Statistical Forecasting Toolbox provides all the

    tools you need to efficiently create accurate forecasts,

    including data analysis using time series models and

    multiple linear r egression.

    Data Analysis

    Identify Missing Values

    With Demand Planning, you can identify missing values

    and outliers in the data that drives the forecast and

    adjust the data or the applied forecasting method. This

    improves the quality of the statistical forecast.

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    Intervene as Changes Occur

    Structural changes in established patterns, such as

    level changes, trend changes, amplitude changes, and

    changes from unstable to stable behavior, must be

    identified. By automatically detecting structuralchanges using a tracking signal, Demand Planning

    allows you to take cor rective action. You can either

    adjust the applied forecasting method, or you can

    replace it with a mor e suitable method. You can

    intervene manually, or the system can do it

    automatically.

    Time Series Models

    Time series models are techniques that use past

    sales to identify level, trend, and seasonal patterns as

    a basis for creating future projections. The Statistical

    Forecasting Toolbox provides all of the most important

    models, such as naive models, moving average, simple

    linear r egression, Browns exponential smoothing, and

    Holt-Winters so you always have the right tool for the

    job. For time series models with a linear trend, you

    can apply a dampening of the trend. You can a lso

    integrate life cycle patterns into the time series models

    using special profiles.

    Stochastic Models

    Accurate Forecast with Sporadic Demand

    When sporadic demands exist, the time ser ies models

    always produce inappr opriate stock levels as a result

    of the high mean absolute deviation from periods

    without demands. The Crosten method accounts for

    this inaccuracy by using exponential smoothing to

    estimate the size of demand during per iods in which

    demands occur as well as the demand frequency. The

    final forecast values are determined by distributing

    the size of demand according to the demand frequency.

    Multiple Linear Regression

    Causal techniques are based on relationships between

    past sales and other causal factors. Multiple linear

    regression allows you to estimate these relationships

    by performing a least squares fit.

    You can choose from a variety of options to model

    linear and nonlinear trends, including seasonal

    patterns, life cycle patterns, dummy variables, and time

    lags. Using correlation analysis, you can correct

    variables. The system provides several statistics,

    including adjusted R-squared and Durbin-Watson.

    Pick-The-Best Option

    With the pick-the-best option, the system either runs

    all of the available forecasting methods or uses the

    planner-specified forecasting methods and applies the

    best one. You can specify the horizon for the fit criter iabased on short-term, medium-term, or long-term

    forecasting goals.

    Composite Forecasting

    Composite forecasting creates a weighted average of

    the forecasts of multiple forecasting methods to create

    one forecast. You can determine the weights as equal

    (simple average) or using multiple linear regression

    by taking the residuals of the multiple forecasts into

    account. In addition, you can time-phase thecombination so that short-term and medium-term

    forecasts are combined with respect to their horizons.

    Forecast Accuracy Analysis

    Track Forecast Accuracy

    Forecast accuracy reporting helps companies assess

    the accuracy of past forecasts and integrate this

    knowledge into projections for the future. The primary

    technique is to store a series of forecasts for a

    particular period and to compare each deviation ofthis series to the actual values for the same period.

    You can then project the deviation into the future. This

    visualization of expected deviation not only places the

    forecast in context, it also enables what-if planning.

    For example, this enables a business to evaluate future

    scenarios for maximum, planned and minimum

    production volumes, stock, sales revenue, and cash

    flow. The real impact of forecast accuracy reporting

    is realized when you couple it with a simulation at the

    significant nodes of the supply chain.

    In Demand Planning, you can also measure theaccuracy of the forecast using the following forecast

    errors:

    n Mean absolute deviation ( MAD)

    n Error total (ET)

    n Mean per centage error ( MPE)

    n Mean absolute per centage error ( MAPE)

    n Mean square error ( MSE)

    n Square root of the mean squar ed er ror ( RMSE)

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    Real-Time Alerts to Exceptions

    In addition, the SAP APO Aler t Monitor informs you in

    real time via e-mail or an exception message in an

    exception window if an exception occurs in Demand

    Planning.

    You can d efine exception conditions b ased o n

    thresholds for special statistics, such as MAD and

    tracking signals, so that the system alerts you if bias,

    outliers, or trend changes occur or orders exceed the

    forecast. This allows you to take action quickly when

    it can do the most good.

    Forecast accur acy repor ts show forecast er rors at any

    level and dimension. They compare:

    n Actual versus forecast

    n Actual versus time-lagged forecast

    n Actual versus different planning versions, such as

    baseline forecast or consensus forecast

    n Actual versus budget

    You can sort reports by forecast er ror or restrict them

    to products with a forecast er ror greater than a user-

    specified thr eshold.

    PerformancePerformance is of vital importance in any demand

    planning solution if users are to benefit fully from

    available information. Demand Planning ar chitecture

    includes several features that ensure high

    performance:

    n Dedicatedserver

    SAP APO resides on its own dedicated server. Like

    the SAP R/3 System, there are a number of

    configuration options to provide highly scalable

    performance as the number of users increases.SAP APO takes full advantage of the flexibility of

    SAP R/3s three-tier client/server technology.

    All SAP APO server components can reside on

    the same har dware system, or you can place the

    database on a dedicated database server. You can

    also add multiple application servers as the

    number of users increases.

    n Multidimensional datamart

    The data mart is based on the star schema. The

    star schema is a structure that suppor ts efficient

    use of storage space and of CPU cycles,

    minimizing query response time.

    n Batchforecasting

    You ca n upd ate long-running mass foreca st

    updates as a batch process so you do not impede

    online performance.

    Conclusion

    Demand Planning provides multiple benefits that help

    you match supply and demand and manage the entire

    length of your supply chain. Demand Planning is:

    n A fast solution

    Because Demand Planning is a component of the

    SAP Business Framework, you can implement it

    rapidly and at a low cost.

    n An open solution

    SAP APO Demand Planning does not limit you to

    using SAP R/3 or R/2. Using open interfaces, you

    can integrate SAP APO Demand Planning with non-

    SAP data sources and non-SAP tools to create the

    best solution for your business.

    n A function-rich s olution

    SAP APO Demand Planning has the tools you need

    so you dont need to assemble them from multiple,

    specialized software packages. Demand Planning

    can improve forecast quality, model consumer

    sales behavior and market dynamics, integrate

    processes that drive the forecast, share

    information, and enable collaborative forecasting

    with business partners.

    n An adaptable solution

    If your needs or your IT environment change and they will SAP APO Demand Planning can

    adapt to these changes.

    n A robust, business-driven solution

    Based on SAPs proven exper tise in SAP R/3 client/

    server technology and in real-world business

    processes, Demand Planning is built to answer the

    specific demand planning and information

    requirements of planners and forecasters in all

    industr ies, reliably and effectively.

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    For your note:

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