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2013 COMMUNITY UPDATE REPORT Delta Fire & Emergency Services Mission Statement • Message from Mayor • Message from Fire Chief • Organizational Chart • Administrative Team • Statistics • Fire Prevention • Operations • Training • Emergency Services • Professionalism Recognized • Honour Guard • Community Involvement • Budget • Charitable Society • Personnel Achievements • Future Considerations • 2014 Calendar • Fire Hall Service Areas
IN THE INSTANCE OF FIRE:
1. Pull the Alarm
2. Evacuate
3. Always Call 9-1-1
BE ALARMED
BE PREPARED
Working Smoke Alarms
Save Lives
PROTECT YOURSELF DURING
AN EARTHQUAKE
KEEARTHQUAKE
2
Table of Contents
Table of Contents ............................................................................................................ 2
Vision and Mission Statement ......................................................................................... 3
VISION ....................................................................................................................................................... 3
MISSION STATEMENT................................................................................................................................ 3
CORE VALUES ............................................................................................................................................ 3
BUSINESS OBJECTIVES ............................................................................................................................... 3
Message from the Mayor ................................................................................................. 4
Message from the Fire Chief ........................................................................................... 5
50th Anniversary Year ...................................................................................................... 6
Administrative Team ........................................................................................................ 8
2011-2013 Statistics ........................................................................................................ 9
Fire Protective Services and Public Education .............................................................. 11
Operations and Apparatus ............................................................................................ 13
Emergency Management Division ................................................................................. 18
Community Involvement ................................................................................................ 21
Personnel Achievements ............................................................................................... 22
2013 Fire Department Budget Analysis ......................................................................... 23
Future Considerations ................................................................................................... 25
2014 Calendar ............................................................................................................... 26
Fire Hall Service Areas / Contact Information ............................................................... 27
Hall 1 - Ladner 4645 Harvest Drive Delta, B.C. V4K 4J5 604-946-7755 ................................. 27
Hall 3 - North Delta 11375 84 Avenue Delta, B.C. V4C 2L9 604-595-2730 ........................... 27
Hall 4 - East Delta 9341 Ladner Trunk Road Delta, B.C. V4K 3N3 604-596-0828 ................ 27
Hall 5 - Sunshine Hills 11720 64 Avenue Delta, B.C. V4E 1C8 604-590-3212 ...................... 27
Hall 6 - Annacis Island 1429 Lindsay Place Delta, B.C. V3M 6V1 604-540-0783 ................. 27
3
Vision and Mission Statement
A dynamic fire service, always responsive to community needs, delivered by well trained personnel with broad roles and skills.
Delta Fire and Emergency Services responds to the needs and goals of the Delta community to preserve and protect life, property, and the environment.
We provide fire fighting and rescue services; attend motor vehicle accidents, dangerous goods incidents, medical emergencies; and promote fire prevention and emergency preparedness.
We pride ourselves in providing timely and professional services to the community.
Quick response with compassion and professionalism Public safety and community self-reliance Positive, supportive, and safe work environment Courage to innovate Continuous improvement of community services Quality leadership with vision, honesty, integrity, and open communication
Ensure timely and effective fire and emergency incident response according to the National Fire Protection Association and industry standards
Prepare the community for fire prevention and self-reliance in disasters Develop community and business partnerships Ongoing promotion of a positive and progressive work environment, and collaborative
relationships between management and staff Efficient use of resources
VISION
MISSION STATEMENT
CORE VALUES
BUSINESS OBJECTIVES
4
Message from the Mayor
The Delta Fire & Emergency Services 2013 Community Update Report provides a summary of the Department’s operations, statistics, projects, initiatives and achievements that occurred throughout the year. 2013 was an extraordinary year for our Fire Department, as we celebrated their 50th anniversary with an old fashioned celebration at Ladner’s historic Harris Barn!
As Mayor, I am proud of the ongoing investments made by Delta Council to support public safety. In the last few years, we have invested in our Fire Department’s emergency equipment and progressive training programs, to ensure our crews have the most up-to-date protocols, methods and equipment to protect our great municipality.
Delta Fire & Emergency Services continues to work closely on emergency preparedness and response, conducting both internal and inter-agency emergency table top exercises. Collaboration is vital to ensuring a well-coordinated response and in developing the best solutions and practices for responding to an emergency or disaster. It is important that residents and businesses take the time necessary to adequately plan and get prepared for an emergency. I encourage you to register for one of our Neighbourhood Emergency Preparedness Seminars that are offered throughout the year. These seminars teach you how to be prepared and respond safely and effectively in an emergency.
I am proud of Delta Fire and Emergency Services – from their excellence in response times and service to their pursuit of education, training and exercises – all these qualities make Delta Fire Department truly one of the best!
Lois E. Jackson
Mayor
5
Message from the Fire Chief
I am pleased to present the 3rd annual Delta Fire & Emergency Services Community Update Report for the year ending December 31, 2013. This report presents an overview of the activities and accomplishments of the Fire Department, along with information regarding the services our crews provide to the vibrant community of Delta.
We celebrated our 50th anniversary as a career Fire Department this year, proudly serving the citizens and businesses of Delta. Included in this edition is a special anniversary section outlining the celebrations
that took place to commemorate the Department’s 50th milestone.
Delta Fire & Emergency Services continues to meet the needs of our evolving and dynamic municipality. Geographically, Delta is the largest municipality in the Lower Mainland, with a major port, ferry terminal, rail lines, two major industrial parks, and an airport located in our community, it is essential that our firefighters are highly trained, equipped and ready for any type of emergency – the protection of our citizens is priority number one.
Our crews responded to 5,894 calls for service in 2013 – a slight increase from 2012. As Fire Chief, I am proud to say our members, working out of Delta’s seven fire halls, continue to provide superior first responder medical aid, firefighting and rescue services to the community. Delta firefighters continued their training in Emergency Medical Response to ensure citizens receive the best pre-hospital care possible.
Public education and fire code inspections remain important preventative measures to keep residents, businesses and visitors in our community safe. As part of our ongoing external communications, we encourage the public to prepare and test emergency escape plans and engage in earthquake preparedness both at home and in the workplace.
With the support of our Mayor, Councillors, Chief Administrative Officer, and municipal Departments, Delta Fire & Emergency Services proudly continues to be a leader in the provision of high quality fire services to the municipality of Delta.
Dan Copeland Fire Chief
6
50th
Anniversary Year
• Community Celebration held in Ladner’s Historic Harris Barn, June 14, 2013
• Department’s history captured in DVD
• Challenge Coins issued to members to commemorate year
• Old Fire Truck from 1950’s was donated back to the Department
7
Organizational Chart
8
Administrative Team
Fire Chief Dan Copeland
Deputy Chief, Operations/Communications Ken Sim
Deputy Chief, Protective Services /Buildings Robin Cullen
Deputy Chief, Emergency Corporate Measures Michel Latendresse
Deputy Chief, Administration/Training Paul Scholfield
9
2011-2013 Statistics
Type of Incident 2011 2012 2013
Alarm Activated/No Fire 604 579 561
Explosion 3 5 9
Fire 407 418 389
Hazardous Materials 65 75 70
Medical 3009 3173 3249
Motor Vehicle Incidents 720 741 715
Public Service 578 578 557
Response – Cancelled * 127 165 189
Response – Unfounded * 104 142 139
Specialized Transportation
7 7 7
Technical Rescue 1 7 3
Total Events 5,625 5,836 5,894
10
Major Incidents in 2013
Date Event
June Dangerous Goods Incident at
Terminal Systems Inc., Delta Port
July Electrical Grid Fire in Ladner
October New Westminster Fire (Mutual Aid)
November Electrical Fire, Sundial,
Tsawwassen
1305
1338 2000
674
97
326
152
INCIDENTS BY FIREHALL AREA - 2013
Ladner
Tsawwassen
North Delta (Hall 3)
North Delta (Hall 5)
East Delta
Annacis
Tilbury
11
Fire Protective Services and Public Education
In 2013, through the hard work of our Fire Prevention
Officers and Suppression Crews, the following was
achieved:
Property inspections: 1,237
Fire Investigations: 25
Fire Prevention Projects:
o Identified high risk properties requiring clean-
up
o Worked in cooperation with Community
Planning & Development to ensure new
projects (e.g. Delsom Estates, South Fraser
Perimeter Road, and Tsawwassen Springs)
met fire all safety requirements
Tsawwassen First Nation Service Agreement:
Provided emergency response and enforcement of
Delta Fire Regulation Bylaw No. 5855, 2001.
Public Education: It continues to be a high priority to educate and update citizens on the importance of fire safety. Our public education is achieved
through Fire Prevention Week, Open Houses (held in September), Burn Awareness Week,
newspaper advertisements,
FireSmart manuals, visits to community events, schools and seniors’ facilities, and via the Corporation’s Facebook and Twitter pages.
Fire Safety House: This popular educational tool
received a complete renovation in 2013.
FIRE PREVENTION ACTIVITIES
Investigations
Business Licence Inspections
Fire Code Inspections
Final Building Inspections
Lockboxes
High Hazard Firework Permits
Film Permits
Tank Removal Permits
Trauma Pup Program
Fire Safety Plans
Agricultural Land Clearing Burn
Permits
Training and Presentations to
Suppression Crews
School Program
Fire Chief for a Day
Fire Prevention Week Activities
Open Houses
Daily Telephone
inquiries/complaints
Occupancy Permits
Maintenance, Coordination and
Staffing of Fire Safety House
File Searches/Comfort Letters
Fire Extinguisher Training
12
Facilities:The Department continued to
address and complete minor/major repairs to all
facilities to ensure they remain structurally sound.
Open Houses & Chief for a Day: As part of our Fire Prevention Week activities our
2013 Fire Department Open Houses were held
again in September, Fire & Safety Week was held
in October. The Chief for a Day event was also
part of 1Fire Prevention Week and proved popular
as ever. Thank you to everyone who came out to
support these events and to the crews for their
efforts in support of Fire Prevention Week.
1 Fire Prevention week was established to commemorate the Great Chicago Fire in 1871 and is the
longest running public health and safety observance on record.
13
Operations and Apparatus
Delta Fire & Emergency Services continued its
high standard of maintenance and life cycling on
all emergency vehicles and equipment based on
the National Fire Protection Agency
recommendations. The Operations Department
worked on numerous projects and updated
procedures as required.
Key 2013 achievements included:
Delivery and servicing of a 105’ Aerial Ladder Truck and a 5 ton Wildland Rapid Response Truck. All personnel were trained on them before being placed into service.
Implemented communications system for all Fire Halls to facilitate conference calling and training.
Purchased smart phones that will be installed on all apparatus for communications and fire investigations.
Purchased and received two complete Scott air packs, masks and ten bottles.
Implemented 2013 Operation Plan to have dedicated Fire Halls.
Continued life cycling of turn-out gear replacing 18 sets and 10 new recruit sets.
Continued life cycling for all suppression equipment and gear.
Purchased and received new hose (life cycle program).
Electric Hydraulic Extrication Tool put into service on Wildland Truck.
Updated multiple Operational Guidelines.
14
Emergency Fire Fighting Apparatus Inventory
Truck # Description Year of
Vehicle
Pumping Capacity
Hall #1
7072 Engine 1 2006 1,750
7064 Tower 1 2001 1,750
7052 Tanker 1 1997 1,750
7031 Air Truck 1989
7078 Command Van 2007
Hall #2
7070 Engine 2 2004 1,750
7095 Wildland 2 2013 750
Hall #3
7073 Engine 3 2006 1,750
7090 Tower 3 2009 1,750
7048 Engine – Spare 1994 1,750
7062 H/A Truck 2001
7069 H/A Trailer 2004
Hall #4
7044 Spare Engine 1992 1,500
7084 Wildland UTV 2008
7085 Wildland UTV 2008
7056 UTV Trailer 2007
7076 UTV Trailer 2007
7071 Wildland Protection 2005
Hall #5
7068 Air Trailer 2003
7089 Engine 5 2009 1,750
7049 Spare Engine 1995 1,750
Hall #6
7096 Ladder 6 2013 1,750
7036 Fire Safety House 1990
Hall #7
7094 Engine 7 2011 1,750
7086 Hazmat 7 2009
15
1 Tanker 1 Hazardous Materials Unit
2 UTVs 1 Wildland Quick Response
Unit
8 Fire Engines 3 Ladder Trucks
1 Technical Rescue Unit 1 Mobile Air Supply Unit
16
Training Division
Training is an integral part of any fire department’s responsibility and we work hard to ensure that we deliver the best possible professional service to our municipality. The amount of time spent training is reflected upon how well our crews have performed when needed. The commitment of our Instructors and Officers working together with our Training Office ensures we are as prepared as possible.
First Responder: All instructors stepped up to help the training department with the following:
First Responder Program and protocols. Two new instructors enrolled in Emergency
Care Instructional Courses. Ongoing training at this time on new protocols
using the Automated External Defibrillator on infants and children.
Three year rotation in place to re-certify firefighters on a yearly basis.
Five Team Instructors completed Emergency Childbirth training.
Ten New recruits recertified.
Suppression: Training Scenarios/Exercises practised at Boundary Bay Airport and Fortis LNG Plant on Annacis Island.
Haz/Mat: We continue to maintain a high level of service and train on a weekly basis.
A protocol for characterizing and identifying
unknown products as well as a series of training videos was developed
All halls were part of a decontamination and hazmat truck awareness in July.
Chlorine Rail Car Dome ordered to further advance in-house training.
Large scale practices during August, spring and fall training weeks.
Technical Rescue: Instructors have been committed to delivering ongoing training weekly to our crews.
New equipment purchased. Ten new recruits trained this year.
Air Technician Training:
Personnel are trained to take on responsibility
of maintaining and upgrading the self contained breathing apparatus.
All air techs and equipment moved to Hall 5. Storage and repair area developed
Emergency Vehicle Operators: Our Emergency Vehicle Operators program has been an ongoing success. Instructors are well organized and are qualifying firefighters on a regular basis.
Wildland: Instructors taught the course standard in Wildland fire operations for structural firefighters.
95% of department is re-certified. The month of April has been designated as
Wildland Month. Twelve new recruits trained.
17
Tours & Cross Training: The Training Office continues to arrange orientation and familiarization training for a number of larger occupied residences and businesses. Crews have attended various apartments, senior care facilities, ferry terminal, marinas, LNG plant and watershed tours for their familiarization and fire pre planning.
New recruit training: Ten new firefighters have been successful in our hiring process and were well received by our crews and Officers. Our hiring process with the crews delivering training sessions and the evaluation of potential candidates has proven to be instrumental in ensuring that we hire the best candidates available. Rapid Intervention Team training: Training has been ongoing throughout the year. Training Blocks: The Spring and Fall training blocks were successful in bringing personnel together to receive group training.
The Spring & Fall training blocks were for our
Battalion Chiefs and Acting Battalion Chiefs to review “Strategies & Tactics, Safety Officer function, High Rise Lectures and Status Boards.” The Fall training block was the same training being delivered to our next level of Senior Acting Officers.
Fire Officer 1 and 2 programs: provide our Officers the appropriate training to fulfil our needs.
Training Office has organized and delivered
another Delta Promotional Workshop to nine new Acting Officers.
Acting Officers received in-house fireworks consulting training. The training house was incorporated into some of the instructional techniques that were delivered. The program will be evaluated constantly to determine whether the program objectives meet our department needs.
Six members were enrolled in the Fire Officer 2 course in 2014.
Post Incident Review Procedure: The Training Office facilitated reviews, with attending personnel, on a number of calls throughout the year. The information garnered from these reviews has assisted the Training Office in deciphering what has worked well and areas where there is room for improvement.
Thank you once again, to all our Instructors in the various disciplines for another year of commitment and dedication to this important area of research and preparation. We look forward to working together in 2014 to enhance all our disciplines to ensure the continued delivery of high quality service to our citizens.
Training Exercise
18
Emergency Management Division
In fulfilling its mandate, the Emergency Management
Division (EMD) delivered the following distinct lines of
business, which encompassed a wide variety of
programs and services:
Awareness, Education, and Training
EMD promoted awareness and facilitated public and
staff education and training throughout 2013. Training
included programs such as the British Columbia
Response Management System and the Incident
Command System. These programs were
supplemented by Emergency Operations Centre
training for emergency response personnel and
emergency preparedness education for the public. EMD
also coordinated applications for advanced emergency
management training through Emergency Management
BC and the Justice Institute of British Columbia.
Emergency Management and Support Services
EMD supports the management of any large scale
emergency or disaster and coordinates the activities
and operations of municipal first responders and service
providers, including any multi-disciplinary and multi-
jurisdictional response. EMD also facilitates joint
contingency planning with other municipal departments,
the private sector, and the civilian population.
Comprehensive Planning
EMD continues to focus on providing assistance and
support for municipal departments in the development
of business continuity and emergency plans. The
Business Continuity Plan identifies essential services,
critical infrastructure, and the information management
and technology required to ensure that essential
municipal services will remain available in the case of
an emergency.
http://embc.gov.bc.ca/em/hazard_preparedness/26_Weeks_2007.pdf
19
Professionalism Recognized
Each year the Department recognizes officers and civilians on
a local, provincial, and national level. In 2013, 83 individuals
were recognized in a variety of categories for service to the
community.
Federal Awards
30 Year Canadian Exemplary – 2
20 Year Canadian Exemplary – 1
Provincial Awards
35 Year Provincial Long Service – 1
25 Year Provincial Long Service – 2
Local Assistant to the Fire Commissioner - 2
Department Awards
Retirement plaque – 8
Firefighters recognized for completing one year probation – 6
Promotions recognized – 19
Instructors in various disciplines recognized – 42
20
Honour Guard
Mission Statement
The Delta Fire & Emergency Services Honour
Guard was founded to serve as a ceremonial
guard representing the fire service and act as a
visual reminder of the dedicated service and
tradition of today’s firefighter.
The Honour Guard represents the Delta
Firefighters Association and Delta Fire &
Emergency Services as ambassadors at parades,
ceremonial functions, funerals, and other special
events.
The Honour Guard and its members strive to
represent the highest standards of integrity,
professionalism, and dedication to duty.
21
Community
Involvement
COMMUNITY BASED PARTNERSHIPS:
Municipal Integrated Emergency
Response Team
Tsawwassen First Nation Fire
Protection
Justice Institute of BC
Delta Police Department
Community Groups (Rotary,
Kinsman)
Delta School District
Delta Community Living Society
BC Rail
BC Ferries
SFPR
BCAS
Camp Ignite 2013
COMMUNITY EVENTS:
Fire Prevention Week
o Open Houses
o Chief for a Day
Rotary Youth Club Awards
Delta Firefighters Charitable
Society
o Terry Fox Run
o Annual Boot Drive
Take Kids to Work Day
911 Memorial Parade
Community Parade Days
Sports Events
22
Personnel Achievements
World Police & Fire Games
The World Police & Fire Games were
held in Belfast, Ireland (August 1-10,
2013). Delta Fire & Emergency
Services representatives brought home
two medals. Rob Cullen won silver in
the SAA01 – Laser Standard Fleet
Sailing category and Shawn Cropley
won Bronze in Golf.
World Scott Firefighter Combat
Challenge -Men in Black bring
home Team Title
Congratulations to the Delta Fire &
Emergency Services Men in Black
team who brought home Team Title
after competing in the National Scott
FireFit Championships in Las Vegas,
NV on October 22-27, 2013.
Other notable achievements
included Mark Millward, who placed
first in the over-50 category and
participated in the over- 50 Canadian
Relay Team, which also placed first.
23
2013 Fire Department Budget Analysis
24
Delta Firefighters Charitable Society
Delta Firefighters do more than just fight fires; they are committed to serving our community both at work through fire department services, and in their off-duty time through numerous charitable organizations and local initiatives.
2013 HIGHLIGHTS
Harvest Fest - The 2013 Harvest Fest took place on Saturday, September 14th at Greystone Stables. With the support of our sponsors, donors and attendees, this inaugural event raised $57,948 towards our charitable works within the community.
Annual Boot Drive - September 20th and 21st once again saw our Charitable Society’s Annual Boot Drive collect money for local causes, charities and initiatives. The 2013 Boot Drive raised $29,342. The Delta Firefighters Charitable Boot Drive is the single most important fundraiser conducted annually. Money raised from this drive is donated to numerous local charities around Delta.
Deltassist Christmas Programs - The Delta Firefighters Charitable Society was pleased to commit financially to this great cause with a donation of $5,000 to help the 2013 Toy Depot, supplying funds for food hampers. We were also on hand to help with setup, collect toys, and food, as well as make deliveries
Boundary Bay Airshow - The 2013 Boundary Bay Airshow was another great event for the community of Delta. We would like to thank the Corporation of Delta for allowing us to once again raise $4,100 towards local charities with our barbecue.
Delta Meals on Wheels - The Delta Charitable Society donated $2,500 to Meals on Wheels in 2013. Five days a week, Meals on Wheels Society volunteer drivers deliver a hot, mid-day meal prepared by the Care Centre’s kitchen to many clients in Tsawwassen & Ladner.
Movember - Delta Firefighters were on board with the Movember fundraiser in support of programs focusing on testicular and prostate cancer. Our members grew mustaches and raised funds, 100% of which are donated to Movember Canada. Generous support helped raise $1,325.
Tour de Delta - Once again the Delta Firefighters Charitable Society was on hand at the Tour de Delta festivities in North Delta and, with generous donations of food supplies, barbecued meals as a fundraiser for their charitable works.
Other donations also made included: Hannah’s Heroes; BC Guide Dogs Services;
Burns Bog and many more.
For more information you may visit
Delta Firefighters Charitable Society at www.deltafirefighters.com
25
Future Considerations Delta Fire & Emergency Services works to meet the developing needs of the community. The
Department continues to plan, develop, and implement strategies to manage the following
current and future issues:
Enhanced Firefighter Training (Fire Suppression, Medical Response, Rescue, Haz/Mat,)
Relocation of Fire Hall #4 Training
Centre. Engage the services of an
architect to develop design concept
Fire Protection Building Pre-Plans
Fire Apparatus Replacement Program
Boundary Bay Airport development
South Fraser Perimeter Road Emergency
Access and Egress
Tsawwassen First Nation Development
Increased Housing Density and Six
Storey Wood Frame Buildings
Emergency Preparedness Education and
Training
Enhanced Emergency Medical Training
Annual Testing of Breathing Air &
Equipment
Annual Pump Testing and Maintenance
of Fire Apparatus
Annual Government Inspection of Fire
Apparatus
Annual Testing of Fire Hose and Ladders
Fire Hall Maintenance and Repair Program
26
2014 Calendar
27
Fire Hall Service Areas / Contact Information
Hall 1 - Ladner 4645 Harvest Drive Delta, B.C. V4K 4J5
604-946-7755
Hall 2 - Tsawwassen 5416 12 Avenue
Delta, B.C. V4M 4J5 604-943-2113
Hall 3 - North Delta 11375 84 Avenue
Delta, B.C. V4C 2L9 604-595-2730
Hall 4 - East Delta 9341 Ladner Trunk Road
Delta, B.C. V4K 3N3 604-596-0828
Hall 5 - Sunshine Hills 11720 64 Avenue
Delta, B.C. V4E 1C8 604-590-3212
Hall 6 - Annacis Island 1429 Lindsay Place Delta, B.C. V3M 6V1
604-540-0783
Hall 7 - Tilbury 7430 Vantage Way
Delta, B.C. V4G 1H1 604-940-9421