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Dell Venue Pro 11 – 5130User’s Guide
Regulatory Model: T06GRegulatory Type: T06G001
Notes, Cautions, and WarningsNOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2013 Dell Inc. All Rights Reserved.
Trademarks used in this text: Dell™, the DELL logo, Venue™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Xeon®, Core™, and Atom™, are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook®
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Wi-Fi® is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.
2013 -10
Rev. A00
Contents
1 Working on Your Tablet........................................................................................5Before Working Inside Your Tablet................................................................................................... 5
Turning off Your Tablet.....................................................................................................................6
2 Setting Up Your Tablet..........................................................................................9Charging the Tablet...........................................................................................................................9
Turning On Your Tablet.................................................................................................................. 10
Turning off the Screen.....................................................................................................................11
Using power buttonUsing Charms............................................................................................ 11
3 Using Your Tablet.................................................................................................13Screen Orientation.......................................................................................................................... 13
How to lock the screen orientation................................................................................................ 13
Gestures...........................................................................................................................................14
Right-Click................................................................................................................................. 15
The Windows Start Screen.............................................................................................................. 15
How to access the Start screen.................................................................................................16
Get to know Windows 8.1......................................................................................................... 16
Swipe Right................................................................................................................................ 16
Swipe Left...................................................................................................................................16
Swipe Up/Down......................................................................................................................... 17
Split Screen................................................................................................................................ 17
Using Headphones.......................................................................................................................... 17
Removing the Micro-SD card..........................................................................................................18
Installing the micro-SIM Card......................................................................................................... 19
4 Managing your tablet settings...........................................................................21Wi-Fi setting.....................................................................................................................................21
Turning On/Off Wi-FiConnecting to a network........................................................................21
Mobile broadband setting...............................................................................................................22
Turning On/Off mobile broadbandConnecting to a mobile broadband
networkDisconnecting from mobile broadband networkMobile broadband
optionsService Provider hardware informationEnabling PIN lock...........................................22
Refreshing / Recovering / Re-setting your tablet...........................................................................25
Refresh your PC without affecting your filesRemove everything and re-install
WindowsAdvanced startup....................................................................................................... 25
5 Synchronizing your tablet..................................................................................27
Using Microsoft account.................................................................................................................27
Copying music, photos, and videos................................................................................................27
6 Optional Stylus Features.................................................................................... 29Getting Your Stylus Ready for Use..................................................................................................29
Using the Optional Stylus with Your Tablet ...................................................................................30
7 Desktop Dock Features....................................................................................... 31Connecting the Power Adapter...................................................................................................... 32
8 Thin Travel Keyboard Dock Features...............................................................33Docking Your Tablet to the Thin Travel Keyboard Dock ...............................................................33
9 Mobile Keyboard Dock Features.......................................................................35Docking Your Tablet to the Keyboard Dock ..................................................................................35
Undocking Your Tablet from the Keyboard Dock..........................................................................36
Charging the dock.......................................................................................................................... 36
Battery behavior.........................................................................................................................37
10 Cleaning Your Tablet........................................................................................ 39
11 Troubleshooting.................................................................................................41Battery problem...............................................................................................................................41
System problem.............................................................................................................................. 42
Touchscreen problem.....................................................................................................................42
Network problem............................................................................................................................43
12 System Setup...................................................................................................... 45System Setup (BIOS) Options..........................................................................................................45
Updating the BIOS ..........................................................................................................................52
13 Specifications......................................................................................................55
14 Contacting Dell.................................................................................................. 59
1Working on Your TabletBefore Working Inside Your Tablet
Use the following safety guidelines to help protect your tablet from potential damage and to help to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that the following condition exists:
• You have read the safety information that shipped with your tablet.
WARNING: Before working inside your tablet, read the safety information that shipped with your tablet. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface, such as a connector on the back of the tablet.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your tablet and certain components may appear differently than shown in this document.
To avoid damaging your tablet, perform the following steps before you begin working inside the tablet.
1. Ensure that your work surface is flat and clean to prevent the tablet cover from being scratched.
2. Turn off your tablet (see Turning Off Your Tablet).
3. If the tablet is connected to a docking device (docked) such as the optional docking station or keyboard dock, un-dock it.
4. Disconnect the power adapter from the tablet.
5. Turn the tablet upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the tablet.
6. Remove the main battery.
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7. Press and hold the power button for a few seconds to remove the flea power from the system board.
CAUTION: To guard against electrical shock, always unplug your tablet from the electrical outlet.
CAUTION: Before touching anything inside your tablet, ground yourself by touching an unpainted metal surface, such as the metal at the back of the tablet. While you work, periodically touch an unpainted metal surface to dissipate static electricity, which could harm internal components.
8. Remove the storage SD card from the tablet.
Turning off Your Tablet
Turning off your tablet completely shuts down your tablet. You can turn off your tablet by two ways:
• Using power button
• Using charms menu
1. To turn off your tablet using power button:
a) Press and hold the Power button for more than 10 seconds.b) Windows displays a confirmation to shut down your tablet.
c) Slide to shut down your tablet.
NOTE: You can also turn off your tablet without sliding down the screen. Press the Power button again to turn off your tablet.
2. To turn off your tablet using the charms menu:
a) Swipe from the right edge of the display to access the Charms menu.b)
Touch Settings —> Power —> Shut down to turn off the tablet.
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2Setting Up Your Tablet
Charging the Tablet
CAUTION: Charge the battery in an ambient temperature of 0 °C to 40 °C.
CAUTION: Use only the power adapter and power cable that came with your tablet. Using unauthorized power adapters or power cables may cause severe damage to your tablet.
NOTE: The battery is not fully charged when you unpack your tablet.
1. Connect the power cable into the power adapter.
Figure 1.
2. Connect the power adapter to an electrical outlet and charge the tablet until the battery is fully charged.
NOTE: The tablet battery requires about 4 hours to fully charge.
NOTE: You can also trickle charge the tablet via micro-USB connection. The battery takes up to 24 hours to fully charge depending on the power output of the USB port. The trickle charging also works with other non-Dell adapters.
You can check the tablet battery charge status from:
• Battery-charge light located on the front of the tablet:
LED Behavior Description
Solid white color on Battery is charging.
Off Battery is not charging. Either no AC adapter is connected or battery is fully charged.
Amber color on Momentarily– The LED will be solid amber for 2
seconds and then change to solid white. This is an indication that the system cannot power on with the current state of charge, but the battery is being charged.
– Battery is charging
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LED Behavior Description
– The tablet will not power on.
NOTE: You can check the exact battery charge level by booting to the operating system.
• Battery icons displayed on the screen:
Battery icon Description
Battery is fully charged and AC adapter is connected.
Battery is charging with AC adapter.
Your tablet is running on battery power and the battery is discharging.
Your tablet is plugged in, and either no battery is detected or the battery is not working correctly.
Battery is at low level.
Battery is at critical level.
Turning On Your Tablet
NOTE: Use this tablet in an ambient temperature between 0 °C and 40 °C.
1. Press and hold the Power button for 2 seconds to turn on your tablet.
2. If the lock screen image displays, swipe your finger from the bottom of the display to switch to the login screen, and then enter password to log in to Windows.
The tablet is ready for use after the Windows Start screen displays.
NOTE: If the login screen is not enabled in Windows 8.1, you will be taken directly from the lock screen to the start screen.
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NOTE: The lock screen is only displayed when returning from a sleep state.
Turning off the Screen
Using power button
Press the Power button to turn off the screen.
Using Charms
1. Swipe from the right edge of the display to access the Charms.
2. Touch Settings —> Power —> Sleep to turn off the screen.
NOTE: If your tablet is in a sleep state (tablet is on, but screen is off), press the Power button
or Windows button once to turn on the screen.
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3Using Your Tablet
Screen Orientation
For optimal viewing experience, the screen orientation changes automatically to portrait or landscape format depending on how you hold the tablet.
NOTE: Some applications may not support automatic screen rotation to portrait or landscape format.
How to lock the screen orientation
1. Swipe from the right edge of the display to access the Charms sidebar.
2. Touch Settings → Screen .
3. Touch toggle to lock the screen orientation, or touch toggle to unlock the screen orientation.
You can also adjust the screen brightness here by using the slider under the toggle menu.
You can also adjust your screen automatically. To adjust the screen brightness automatically:
1. Swipe from the right edge of the display to access the Charms sidebar.
2. Touch Settings → PC settings → PC and devices → Power and sleep.
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3. Under Brightness, slide left or right to turn on / turn off the automatic brightness option.
Gestures
Your tablet has a multi-touch display. You can touch the screen to operate the tablet.
Finger Gestures Allows you to:
Touch
Tap gently on the display with your fingertip.
• Select items on the screen, including options, entries, images, and icons.
• Start applications.
• Touch buttons on the screen.
• Input text using the on-screen keyboard.
Touch and Hold
Touch and hold your finger on the display.
• Display detailed information about an item.
• Open the context menu of an item to perform further actions.
Drag
1. Touch and hold your finger on an item on the screen.
2. Keeping your finger in contact with the display, move your fingertip to the desired location.
3. Take your finger off the display to drop the item in the desired location.
• Move item such as images and icons on the screen.
Swipe or Slide
Move your finger in a vertical or horizontal direction on the display.
• Scroll through the Start screen, web pages, lists, entries, photos, contacts, and so on.
• Close an app. (Swipe the app to the bottom of the display.)
Zoom in • Enlarge the view of an image or web page.
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Finger Gestures Allows you to:
Touch the display with two fingers and then move the fingers apart.
Zoom out
Touch the display with two fingers and then move the fingers closer.
• Reduce the view of an image or web page.
Rotate
Touch the display with two or more fingers and then move the fingers in a clockwise or counter-clockwise arc.
• Rotate an object by 90 degrees.
Right-Click
To perform a right-click in your tablet, Touch and Hold your finger for 2 seconds on any section of the screen or an icon and then release your finger.
The options menu appears on the screen.
The Windows Start Screen
The Windows Start screen displays a list of default and custom Live Tiles, which act as a shortcut to Control Panel, Windows Explorer, Weather app, RSS, Windows Store, Internet Explorer, and other installed applications.
Live Tiles on your Start screen change and update in real time so you can get real-time updates about news or sports, check what your friends are up to, and get the latest weather forecast.
The tile-based user interface gives you direct access to your most recently used applications, Emails, photos, music, videos, contacts, Facebook & Twitter updates, and frequently viewed websites. You can pin desired or favorite apps as Live Tiles to customize the Start screen.
You also can personalize the Start screen by setting your favorite picture as the wallpaper.
NOTE: Live Tiles can be added or removed by using Pin or Unpin options.
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How to access the Start screen
Follow either method to access the Start screen:
• Press the Windows image button.
• Swipe from the right edge of the display to access Charms, and then touch the Start icon.
Get to know Windows 8.1
You can touch the Help+Tips tile on the Start screen to get help and tips on using Windows 8.1.
Swipe Right
Swiping-in from the right edge of the display reveals Charms. Charms provide access to the system commands, such as Start, Search, Share, Devices, and Settings options.
If your tablet is running on an application or performing actions, pressing the Start icon takes you
back to the Start screen. If you are at the Start screen, pressing the Start icon takes you to the most recently used application or most recently viewed screen.
NOTE: The functionality of the Start icon is same as Windows button .
Swipe Left
• Swiping-in quickly from the left edge of the display switches the currently running applications.
• Swiping slowly from the left edge to the right edge of the display reveals thumbnails of the open applications and cycles the thumbnails of the open applications.
• Swiping-in and out on the left edge of the display brings up a list of the most recently used applications.
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Swipe Up/Down
• Swiping-in from the bottom or top edge of the display reveals the All apps icon . Touch All apps to show an alphabetical list of all applications installed on your tablet.
• Swiping-in from the top to the bottom of an app docks or closes the application.
For more information on using Windows Start screen, see http://windows.microsoft.com/en-us/windows-8/start-screen-tutorial.
You can also enable the camera (front), when the screen is in lock mode. To enable the camera when the screen is in lock mode:
1. Swipe from the right edge of the display to access the Charms.
2. Click Settings → Change PC Settings → PC and Devices
3. Scroll down and navigate to Camera.
4. Swipe to turn on, to use the camera during the lock screen mode.
To make sure you can use the camera during the lock screen mode:
1. Press Power button to turn off the screen.
2. Press Power button again to enable the lock screen mode.
3. Swipe down to enable the camera.
Split Screen
The split screen option enables you to open upto three applications of variable width on the same screen, which helps you in multitasking. To split the screen:
1. Open any two applications that you want to perform the split screen, making sure that any one application is in full screen.
2. Swipe from the left to open the second application and hold your finger until the screen splits into two equal-sized windows.
3. Release your finger to drop the second application.
4. If you want to split the screen with a third application, you can swipe in from the left to open the application and place it alongside the other applications on the split screen.
Using Headphones
You can use 3.5 mm headphones to listen to music and sounds, record audio, or make calls.
WARNING: Listening to loud music for extended period of time can lead to hearing loss.
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1. Connect the headphones to the audio port (3.5 mm) on the tablet.
2. Insert the earphones in your ears and adjust the volume level to a comfortable level.
NOTE: When you connect an audio device to the 3.5 mm audio jack, the integrated speakers on your tablet are muted automatically.
CAUTION: To prevent damage to the headphones when disconnecting it from the tablet, pull the connector and not the cable.
NOTE: It is recommended that you turn down the volume level before plugging the headphone, and then adjust to a comfortable level. Sudden exposure to loud sounds can cause hearing damage.
Removing the Micro-SD card
CAUTION: Removing the Micro-SD card when transferring data may cause data loss or result in application errors. Make sure your tablet has finished all save operations to the Micro-SD card.
1. Enter the Desktop mode. Touch Safely Remove Hardware in the notification area at the bottom-right corner of the screen.
NOTE: If you don’t see Safely Remove Hardware , touch Show Hidden Icons to display all icons in the notification area.
2. Touch Eject SD Memory Card. A message appears confirming that the Micro-SD card can be safely removed. If a warning message appears stating the Micro-SD card cannot be removed, ensure all data transfers involving the Micro-SD card are complete.
3. Insert the tip of a small bent paperclip into the small hole on the micro-SD slot cover.
4. Push the tip all the way into the hole until the micro-SD tray ejects. Pull the micro-SD card tray out.
5. Remove the micro-SD card from the micro-SD slot cover.
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Installing the micro-SIM Card
CAUTION: Removing the Micro-SIM card when the tablet is on may cause data loss or damage the card. Make sure your tablet is turned off or the network connections are disabled.
1. Turn off your tablet. For more information on turning off your tablet, see Turning off Your Tablet.
2. Pry the base cover in the direction indicated and lift it at an upward angle to remove it from the tablet.
3. Slide the release latch in the direction indicated to unlock the battery. Lift and remove the battery from the tablet.
4. Install the micro-SIM card into its slot.
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4Managing your tablet settings
Wi-Fi setting
Turning On/Off Wi-Fi
1. Swipe from the right edge of the display to access Charms.
2. Touch Settings → Change PC settings → Networks → Airplane mode.
3. Swipe Wi-Fi icon right or left to turn Wi-Fi on or off.
Connecting to a network
1. Swipe from the right edge of the display to access Charms.
2. Touch Settings → Available → Select an available network → Connect.
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Figure 2.
Mobile broadband setting
Turning On/Off mobile broadband
1. Swipe from the right edge of the display to access Charms.
2. Touch Settings → Change PC settings → Networks → Airplane mode.
3. Swipe Mobile broadband icon left or right to turn mobile broadband on or off.
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Connecting to a mobile broadband network
1. Ensure an active SIM card is inserted into the tablet.
2. Swipe from the right edge of the display to access Charms.
3. Touch Setting → Network→ Connections → Your Service Provider → Connect.
4. The estimated data usage will be shown once the mobile broadband network is enabled.
NOTE: You can choose the option Connect automatically to connect the mobile broadband automatically.
NOTE: Your tablet will automatically prioritize Wi-Fi networks over mobile broadband networks, when both are available. If your tablet is connected to the mobile broadband and any of saved Wi-Fi connections comes within range, it will disconnect from the mobile network and connect to the Wi-Fi automatically. For more information on turning on Wi-Fi network, see Wi-Fi setting.
Disconnecting from mobile broadband network
1. Swipe from the right edge of the display to access Charms.
2. Touch Setting → Network → Your Service Provider →Disconnect.
NOTE: Once your tablet has disconnected from mobile broadband, the option Connect automatically will be disabled as well.
Mobile broadband options
1. Swipe from the right edge of the display to access Charms.
2. Touch Settings → Networks .
3. Touch and hold Your Service Provider or right-click if docked.
– Touch Show estimated data usage/Hide estimated data usage to show or hide your data usage.
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– Touch Set as metered connection/Non metered connection to set a particular connection as a metered/non-metered connection.
– Touch View connection properties to view your connected mobile broadband properties.
NOTE: If the option Set as metered connection is enabled, Windows Update will not download updates automatically unless it is a high priority, critical security update.
Service Provider hardware information
1. Swipe from the right edge of the display to access Charms.
2. Touch Setting s→ Change PC settings → Network
3. Touch Your Service Provider to view the hardware information including the subscriber information and International Mobile Equipment Identity (IMEI) number.
Enabling PIN lock
1. Swipe from the right edge of the display to access Charms.
2. Touch Settings → Network .
3. Touch and hold Your Service Provider or right-clicked if docked.
4. Touch View connection properties→Security→Use a PIN.
5. Enter your SIM PIN Code.
NOTE: Your Service Provider refers to the network service providers available in your location.
CAUTION: If you enter the incorrect PIN code, your mobile broadband connection will not be established. If you unsuccessfully enter the code three times, your SIM card will be locked. To unlock the SIM card, contact your carrier to get a Personal Unblocking Key (PUK) to unlock the SIM card.
NOTE: Before you contact your carrier, have your IMEI number ready.
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Refreshing / Recovering / Re-setting your tablet
You can refresh / recover / restore your tablet to original factory settings.
1. Swipe from the right edge of the display to access the Charms.
2. Touch Settings →Change PC Settings →Update and recovery → Recovery.
– Refresh your PC without affecting your files
– Remove everything and reinstall Windows
– Advanced startup
3. Select any recovery option to complete the task.
Refresh your PC without affecting your files
This option enables you to refresh your tablet without losing your photos, music, videos, and other personal files. If you want to perform this action:
1. Click Get started. The Refresh your PC window opens.
2. Click Next.
3. Click Refresh.
Click Cancel to cancel this action.
Remove everything and re-install Windows
This option enables you to recycle or start over your tablet completely, and you can reset to its default / factory settings. If you want to perform this action:
1. Click Get Started. The Rest your PC window opens.
2. Click Next.
After you click Next, you will now have to select any of the two below options to finish the task:
• Just remove my files — If you select this option, Windows removes all your files including your photos, music, videos, and other personal files.
• Fully clean the drive — If you select this option, Windows resets your tablet.
CAUTION: Resetting your tablet erases all data from your tablet, including your account configuration, music, pictures, files, and so on. Ensure that you back up all the required data before you proceed.
Click Cancel to cancel this action.
Advanced startup
This option enables you to start up from a device or compact disc (such as DVD or USB drive) and change your tablet’s firmware settings, change Windows startup settings, or restore Windows from the system image. If you want to perform this action, click Restart Now.
NOTE: Third-party apps will be removed.
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5Synchronizing your tablet
Using Microsoft account
If your computer has Microsoft Windows 8.1 installed, you can synchronize user settings of your tablet with your computer using a Microsoft account. When you sign in with your Microsoft account on your tablet, you can automatically synchronize your settings, including internet browser history, application settings, and personal files etc., with other Windows 8.1 PCs and Windows 8.1 tablets.
NOTE: You need a wireless connection for both your computer and tablet.
1. Go to Charms, then click Settings → PC Settings →Accounts → Switch to a Microsoft account to switch your computer local account to your Microsoft account.
2. A new option will be added to PC Settings called Sync your settings.
3. Click Settings → PC Settings → More PC Settings → Sync your settings to show all kind of toggles for synchronizing your data and settings.
Copying music, photos, and videos
1. Connect a USB key or a Micro-SD card to the computer and copy the required files.
2. After the copy is complete, use the Safely Remove Hardware wizard to remove your tablet from the computer.
3. You can also use the Skydrive feature of Win 8.1 to copy music, photos, and videos.
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6Optional Stylus FeaturesThis section provides information about the features available on the Stylus.
Figure 3.
Table 1.
Feature Functionality
1 Pen lead Provides touch functionality.
2 Pen button Used to perform a left-click and right-click.
3 Middle barrel Provides access to the battery compartment.
4 Pen clip / Pen rear cap Used to secure the stylus in your pocket.
NOTE: The Stylus is optional and is sold separately.
Getting Your Stylus Ready for Use
1. Twist the middle barrel in a counter clockwise direction.
Figure 4.
2. Insert a AAAA battery with the positive side facing the tip of the pen.
Figure 5.
NOTE: Follow your local and regional statutes and regulations on disposal of battery waste.
3. Re-assemble the barrel securely.
Figure 6.
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Using the Optional Stylus with Your Tablet
The Stylus is ergonomically designed to work with your tablet for long time periods. The user can seamlessly switch between pen and finger entry without any manual mode switching. The stylus supports features such as palm rejection, hovering, and pressure sensing, which allow for industry leading accuracy and ease of use with no calibration necessary. The two buttons are software configurable for using features such as erasing, highlighting, or performing mouse clicks. You can use the tip of the stylus to draw shapes, select text, turn a page and write or sign the documents on your tablet.
You can also press the button on the side of the stylus to perform the left-click and right-click functions on your tablet.
Figure 7.
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7Desktop Dock FeaturesThis section provides information about the features available on the Desktop dock.
Table 2.
Feature Functionality
1 USB 3.0 connector Connect USB devices, such as flash memory.
2 Audio connector Connect headphones or external speakers.
3 Power status light Indicates the power status.
4 Docking connector Connect the docking connector on the tablet.
5 Power connector Connect the AC adapter.
6 USB 3.0 connectors Connect USB devices, such as flash memory.
7 Network connector Connect an Ethernet cable for internet access.
8 HDMI connector Connect HDMI-capable devices such as projectors, TV’s, and monitors.
9 DisplayPort connector Connect DisplayPort-capable devices such as projectors, TV’s, and monitors.
NOTE: The desktop dock will only support USB 2.0 when docked with Venue Pro 11–5130.
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NOTE: The Desktop dock is sold separately and is not shipped with the tablet.
Connecting the Power Adapter
1. Connect one end of the power adapter to a wall socket and the other end to the power connector port on the desktop dock.
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8Thin Travel Keyboard Dock FeaturesThis section provides information about the features available on the Thin keyboard dock.
Table 3.
Feature Functionality
1 Magnets Magnets to enable docking.
2 Docking pins Allows the tablet to make electrical contact with the dock.
3 Docking Connectors
Connect the docking connector on the tablet.
4 Touch pad Allows you to move the mouse pointer on the screen and provides the function of a mouse.
NOTE: The Thin travel keyboard dock is sold separately and is not shipped with the tablet.
Docking Your Tablet to the Thin Travel Keyboard Dock
1. Align the two docking connectors on the tablet to those on the dock.
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2. Slide the tablet downward until the tablet clicks into place..
3. Attach the keyboard cover and slide it down to attach the dock to the tablet.
NOTE: When the connection is made, you need to manually turn the on-screen keyboard off if it is displayed on the screen.
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9Mobile Keyboard Dock FeaturesThis section provides information about the features available on the keyboard dock.
Feature Functionality
1 Docking connectors Connect the docking guide slots on the tablet.
2 Rotatable hinge Allows the tablet to rotate around the hinges.
3 Touch pad Allows you to move the mouse pointer on the screen and provides the function of a mouse.
4 Dock Pins Allows the tablet to make electrical contact with the dock.
5 micro USB power connector Connect a micro USB charger to charge the dock
6 Caps Lock LED Indicates if the Caps Lock key on the keyboard is turned on.
7 Battery charge LED Indicates if the battery is charging when connected to AC power.
NOTE: The keyboard dock is sold separately and is not shipped with the tablet.
Docking Your Tablet to the Keyboard Dock
1. Dock the tablet.
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2. Open the tablet and press the power button.
NOTE: When the connection is made, you need to manually turn the on-screen keyboard off if it is displayed on the screen.
Undocking Your Tablet from the Keyboard Dock
1. Push the release button on the keyboard dock.
2. Lift the tablet from the keyboard dock.
Charging the dock
CAUTION: Use only the supplied power adapter and power cable to charge your tablet and dock. Using unauthorized power adapters or power cables may cause severe damage to your tablet and dock.
1. Connect the power adapter to the microUSB charging port on your keyboard dock.
2. The keyboard dock charges through the tablet if AC power is attached to the tablet.
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NOTE: Power can't be directly attached to travel keyboard when the tablet is docked.
NOTE: The dock battery requires about four hours to fully charge.
For more information on the tablet battery charging time, see Charging the tablet.
You can check the keyboard dock battery status from:
• Battery-charge light located on the left side of the keyboard dock:
LED behavior Description
Solid white color on Battery is charging with AC power when AC adapter is connected directly to the dock.
Off Battery is not charging, either no AC is connected or battery is fully charged or the AC power is connected directly to the tablet.
For more information on checking the tablet battery status, see tablet battery charge status.
Battery behavior
When AC power is connected, the tablet gets charged first followed by the dock. During discharge or when AC power is not connected, the dock battery gets used first followed by the tablet.
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10Cleaning Your Tablet
CAUTION: Before you clean your tablet, disconnect all cables. Clean your tablet with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
1. Turn off your tablet. For more information on turning off your tablet, see Turning Off Your Tablet
2. Disconnect any attached devices, headphones, speakers, and keyboard dock from the tablet and from their electrical outlets.
3. Remove any installed Micro-SD and Micro-SIM card. For more information on removing the Micro-SD card and Micro-SIM card, see Remove the Micro-SD card and Remove the Micro-Sim card.
4. Moisten a soft, lint-free cloth with either water or a display cleaner, and wipe the surface of the tablet until it is clean. Do not allow water from the cloth to seep down to the tablet ports and surrounding Windows button.
NOTE: To avoid damaging the tablet or display, do not spray cleaning solution directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product.
NOTE: Do not clean the keyboard with a moist cloth.
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11Troubleshooting
Battery problem
Problems Possible causes Possible solutions
Battery does not charge • Unplug the supplied Dell AC power adapter from the wall and verify that the outlet is functioning.
• Check all cable connections and plug back into the wall, then back into the tablet.
• Check the AC adapter LED light to ensure if the AC adapter is working.
• Check all connectors to ensure proper connectivity.
If the AC adapter works and the battery does not charge, try to:
• Remove and re-insert the battery to ensure the battery fits to its connectors properly.
• Replace with another battery, if available.
The tablet's temperature is below 0 °C or higher than 40 °C.
Charge the battery in an ambient temperature between 0 °C to40 °C.
The battery or power adapter is damaged.
Contact a Dell authorized reseller to replace the battery or power adapter.
Battery drains quickly even when the tablet is in Standby mode
If the tablet is not in the range of a network it can connect to, the tablet continues to send out signals to locate a base station and drains the battery.
• Temporarily turn off the tablet.
• Move the tablet in range of a network it can connect to, or temporarily turn off
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the wireless connection on your tablet.
• Use your tablet in airplane mode.
System problem
Problems Possible causes Possible solutions
Tablet does not turn on The battery is completely discharged.
1. Charge the tablet for at least 4 hours.
2. Press and hold the Power button for 4 seconds.
Tablet does not turn off Press and hold the Power button for 11 seconds to perform a hard shut down.
Tablet locks up Remove the power supply and plug/unplug the battery.
Tablet is not responding or behaving unexpectedly
• Driver failure
• Operating system failure
• Virus/Malware
1. Reboot the tablet. .
2. Refresh the tablet.
3. Contact Dell’s support service. Go to Dell support or dell.com/ContactDell
Software or feature is not working as expected
Restart your tablet. Software updates may have been downloaded in the background. Swipe from the right edge of the display to access Charms and touch Settings→ Power→ Restart to restart the tablet.
Docking station not working as expected
Un-dock / Re-dock your tablet. If the issue still continues, power cycle your tablet on the dock.
Touchscreen problem
Problems Possible causes Possible solutions
Touchscreen responds slowly or improperly
Protective cover prevents the tablet from recognizing your inputs.
• Gently wipe the display with a clean dry cloth.
• Remove any protective covers from the touchscreen.
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• If the operating system is re-installed, make sure all the drivers are installed.
Network problem
Problems Possible causes Possible solutions
No wireless connection 1. Check if the wireless radio is on. See Wi-Fi setting .
2. Try to get closer to the wireless access point.
3. Reset the wireless router if using a private network; open the browser to view the landing page if using a public network.
No mobile broadband connection
• The mobile broadband has been capped.
• No signal from the service provider.
1. Check if the mobile broadband is turned on. See Turning On/Off mobile broadband
2. Move your tablet to a different location for better signal reception.
Stop using mobile broadband until the next billing cycle or contact your service provider to change your broadband plan.
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12System SetupSystem Setup enables you to manage your computer hardware and specify BIOS‐level options. From the System Setup, you can:
• Change the NVRAM settings after you add or remove hardware
• View the system hardware configuration
• Enable or disable integrated devices
• Set performance and power management thresholds
• Manage your computer security
To access the system setup options (BIOS):
1. Connect your tablet to the keyboard dock or connect a USB enabled keyboard to your tablet.
2. Press the Power button to turn on your tablet or restart your tablet, if you have already turned on your tablet.
3. Press F2 after the Dell logo appears.
NOTE: You might have to press F2 repeatedly until the Windows redirects to the system setup options.
To access the setup options (BIOS) without an external keyboard :
1. Press the Power button to turn on your tablet or restart your tablet, if you have already turned on your tablet.
2. Press and hold the Volume Up button when the Dell logo appears on the screen.
System Setup (BIOS) Options
Table 4. System Information
Option Function
BIOS Version Displays the BIOS revision.
Service Tag Displays the service tag of your tablet.
Asset Tag Displays the asset tag of your computer.
Ownership Tag Displays the ownership information.
Manufacture Date Displays the date of manufacture.
Express Service Code Displays the Express Service code of the computer.
Ownership Date Displays the ownership date.
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Option Function
Memory Installed Displays the memory installed on the computer.
Memory Available Displays the memory available on the computer.
Memory Speed Displays the memory speed.
Memory Channel Mode Displays when the memory capacities of more than one DIMM are unequal
Memory Technology Displays new type of device file in Linux for interacting with flash memory
Processor Type Displays the processor type available on the computer.
Core Count Displays the core count of the computer.
Processor ID Displays the processor ID of the computer.
Current Clock Speed Displays the current clock speed of the computer.
Minimum Clock Speed Displays the minimum clock speed of the computer.
Maximum Clock Speed Displays the maximum clock speed of the computer.
Processor L2 Cache Displays the L2 cache of the computer.
Processor L3 Cache Displays the L3 cache of the computer.
Video Controller Displays the video controller used in the computer.
Video BIOS Version Displays the BIOS version number of the computer.
Video Memory Displays the video memory of the computer.
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Option Function
Panel Type Displays the panel type used in the computer.
Native Resolution Displays the resolution of the computer.
Audio Controller Displays the audio controller used in the computer.
Wi-Fi Device Displays the Wi-Fi device in the computer.
Cellular Device Displays the cellular device in the computer.
Bluetooth Device Displays the Bluetooth device in the computer.
Table 5. Battery Information
Option Function
AC Adapter Displays the AC Adapter information.
Battery Status Displays the current battery status.
Battery Charge State Displays if the battery is charging/discharging.
Battery Health Displays the battery health.
Table 6. Boot Sequence
Option Function
Add Boot Option Displays the order that the BIOS searches devices when trying to find an operating system to boot. A new device can be added here.
Del Boot Option A displayed boot device can be removed from the boot order.
Table 7. Advanced Boot Sequence
Option Function
Enable UEFI Network Stack Enable UEFI Network Stack function wih IPV4/IPV5 PXE protocol stack.
Table 8. Date/Time
Option Function
System Date Displays the system date.
System Time Displays the system time.
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Table 9. System Configuration
Option Function
USB Configuration Enables Boot Support. Default : Enabled
Enable External USB Port
USB PowerShare Enable USB PowerShare
Audio This field enables or disables the integrated audio connector
• Disable Audio Default : Disabled
• Enable Audio
Miscellaneous Devices Allows you to enable or disable various on-board devices.
• Enable Camera Device
• Enable Media Card
• Disable Media Card
Table 10. Video
Option Function
LCD Brightness Displays the panel brightness when the ambient light sensor is off.
• Brightness on Battery
• Brightness on AC
Table 11. Security
Option Description
Admin Password This field lets you set, change, or delete the administrator (admin) password (also known as the setup password). The admin password enables several security features.
The drive does not have a password set by default.
To add a new password:
• Enter the old password
• Enter the new password
• Confirm the new password
Click OK after entering the password details.
System Password Allows you to set, change, or delete the computer password (previously called the primary password).
The drive does not have a password set by default.
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Option Description
To add a new password:
• Enter the old password
• Enter the new password
• Confirm the new password
Click OK after entering the password details.
Strong Password Enable strong password - This option is disabled by default.
Password Configuration This field controls the minimum and maximum number of characters allowed for the admin and system passwords. Changes to these fields are not active until they are committed via the apply button or saving changes before exiting setup.
• Admin Password Min
• Admin Password Max
• System Password Min
• System Password Max
Password Bypass This option lets you bypass the system (Boot) Password and the internal HDD password prompts during a system restart.
• Disabled
• Reboot Bypass (Default Enabled)
Password Change Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set.
• Allow Non-Admin Password Changes (Default)
Non-Admin Setup Changes
This option lets you determine whether changes to the setup options are permitted when an administrator password is set.
• Allow Wireless Switch Changes (Default)
TPM Security This option lets you control whether the Trusted Platform Module (TPM) in the system is enabled and visible to the operating system.
TPM Security (Default)
• TPM ACPI Support
• Deactivate
• Activate
NOTE: Activation, deactivation, and clear options are not affected if you load the setup program's default values. Changes to this option take effect immediately.
PTT Allows you to enable or disable PTT Support.
• Internal Platform Trust Technology
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Option Description
Computrace (R) This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software.
• Deactivate (Default)
• Disable
• Activate
CPU XD Support This option enables or diables the Execute Disable mode of the Processor.
• Enable CPU XD Support (Default Enable)
Admin Setup Lockout Allows you to enable or disable the option to enter setup when an admin password is set.
• Enable Admin Setup Lockout (Default)
Table 12. Secure Boot
Option Function
Secure Boot Enables or Disables the secure boot feature. Default : Disabled
Expert Key Management Allows you to manage all secure boot keys.
Table 13. Performance
Option Description
Multi Core Support Specifies whether the process will have one or all cores enabled. The performance of some applications will improve with the additional cores.
• All (Default)
• 1
Intel SpeedStep Allows you to enable or disable the Intel SpeedStep mode of the processor.
• Enable Intel(R) SpeedStep (Default)
C States Control Allows you to enable or disable the additional processor sleep states.
• C states (Default)
Intel TurboBoost Allows you to enable or disable Intel TurboBoost mode of the processor.
• Enable Intel TurboBoost (Default) — Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor.
Table 14. Power Management
Option Description
AC Behavior Allows the computer to power-on automatically, when AC adapter is plugged. The option is disabled.
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Option Description
• Wake on AC
Auto On Time Allows you to set the time at which the system must turn on automatically. The options are:
• Disabled (Default)
• Every Day
• Weekdays
• Select Days
Peak Shfit This option allows to use minimize AC consumption during peak power time of day.
• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday
Advanced Battery Charge Configuration
This option places batteries in the system advanced battery charging mode to maximize battery health.
• Monday
• Tuesday
• Wednesday
• Thursday
• Friday
• Saturday
• Sunday
Primary Battery Charge Configuration
• Standard
• ExpressCharge
Table 15. POST Behaviour
Option Description
Adapter Warnings Allows you to activate the adapter warning messages when certain power adapters are used. The option is enabled by default.
• Enable Adapter Warnings
Fastboot This option can speed up the boot process by bypassing some compatibility steps.
• Minimal
• Thorough
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Option Description
• Auto (Default Enable)
Table 16. Virtualization Support
Option Description
Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can utilize the additional hardware capabilities provided by Intel Virtualization technology.
• Enable Intel Virtualization Technology (Default)
Table 17. Wireless
Option Description
Wireless Device Enable Allows you to enable or disable the wireless devices
• WWAN (Default Enable)
• WLAN
Table 18. Maintenance
Option Description
Service Tag Displays the service tag of your computer.
Asset Tag Allows you to create a system asset tag if an asset tag is not already set. This option is not set by default.
Table 19. System Logs
Option Description
BIOS events Displays the system event log and allows you to clear the log.
• Clear Log
Power events Displays the power event log and allows you to clear the log.
• Clear Log
Updating the BIOS
It is recommended to update your BIOS (system setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet
1. Restart the computer.
2. Go to dell.com/support.
3. If you have your computer's Service Tag or Express Service Code:
NOTE: To locate the Service Tag, click Where is my Service Tag?
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NOTE: If you cannot find your Service Tag, click Detect Service Tag. Proceed with the instructions on screen.
4. Enter the Service Tag or Express Service Code and click Submit.
5. If you are unable to locate or find the Service Tag, click the Product Category of your computer.
6. Choose the Product Type from the list.
7. Select your computer model and the Product Support page of your computer appears.
8. Click Drivers & Downloads.
9. On the Drivers and Downloads screen, under the Operating System drop-down list, select BIOS.
10. Identify the latest BIOS file and click Download File.
11. Select your preferred download method in the Please select your download method below window; click Download File.
The File Download window appears.
12. Click Save to save the file on your computer.
13. Click Run to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
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13Specifications
NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For comprehensive specification of your computer go to Specifications’ section in your Owner’s Manual available on the support site at dell.com/support. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer.
System Information
System Chipset Intel Atom Z3770 series
DRAM bus width 64 bits/channel ( LPDDR3 * 2CH)
Flash EPROM 128Mbit SPI
Processor
Processor type Intel Atom Z3770 processor
External bus frequency 1066MT/s (LPDDR3)
Memory
Memory capacity 2GB; 1GB * 2 CH( 64-bit bus width per channel)
Memory type LPDDR3
Memory speed 1066MT/s
Minimum memory 2 GB
Maximum memory 2 GB
Video
Video type Gen7 embedded in the Bay Trail-T SoC
Data bus Gen7 embedded in the Bay Trail-T SoC
Video controller Gen7 Media decode ( H.264(1080p60),MPEG2,MVC,VC-1,WMV9,VP8,MJPEG )
Communications
Network adapter LTE,HSPA+
Wireless WLAN,BT,NFC
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Ports and Connectors
Audio 3.5mm jack x1
Video Mini HDMI x1
USB 2.0 USB3.0/2.0 x1 combo connector
USB 3.0 USB3.0/2.0 x1 combo connector
Memory card reader None but micro-SD card socket
Docking port Dell 40-pin dock connector x1
Subscriber Identity Module (SIM) port Micro SIM slot x1
Smart card None
Display
Type TFT-LCD with eDP I/F
Size 10.8 inches diagonal
Dimensions:
Height 250.20 mm (9.85 inches)
Width 149.25 mm (5.90 inches)
Diagonal 274.32 mm (10.08 inches)
Active area (X/Y) 239.04 mm / 134.46 mm
Maximum resolution 1920 pixels x 1080 pixels
Maximum brightness 400 nits
Refresh rate
Minimum viewing angles:
Horizontal 80/80
Vertical 80/80
Pixel pitch
Front camera
Type OV 2722 (2 MP)
Resolution 1920 pixels x 1080 pixels
Rear camera
Type IMX 175 (8 MP)
Resolution 3264 pixels x 2448 pixels
Storage
Storage • eMMC 4.5.1 32 GB (HS200)
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Storage
• eMMC 4.5.1 64GB (HS200)
Battery
Type 2 Series X 1 Parallel (2S1P) Lithium ion
32Wh (Nominal)
Dimensions
Depth 230.64mm (9.08 inches)
Height 4.71mm (0.19 inch)
Width 83.3mm (3.28 inches)
Weight 220.00 g (0.49 lb)
Voltage 7.4 VDC (nominal) and 8.7 VDC (maximum)
Temperature range
Operating Charge:
0 °C to 50 °C; 32 °F to 158 °F
Discharge:
0 °C to 70 °C; 32 °F to 122 °F
Non-Operating -20 °C to 65 °C; 4 °F to 149 °F
Coin-cell battery 3 V CR1220 lithium ion
Voltage : 3V
Capacity : 35mAh (23+/- 3 degree)
Weight: 0.8g
Temperature : -20 ~ +60 degree.
AC Adapter
Type
Input voltage 100 VAC to 240 VAC
Input current (maximum) 0.60 A
Input frequency 50 Hz to 60 Hz
Output power 23.4W/30W
Output current (30 W) 19.5V/1.2A (Continuous) 19.5V/1.538A (peak current) ; 5V/2A (Continuous)
Rated output voltage 19.5 Vdc
Temperature range:
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating –40 °C to 70 °C (–40 °F to 158 °F)
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Physical
Height 176.76 mm
Width 279.74 mm
Depth 10.2 mm
Weight (minimum) 726.3 g
Environmental
Temperature:
Operating 0 °C to 40 °C
Storage -40 °C to 65 °C
Relative humidity (maximum):
Operating Operating 10% to 90% (noncondensing)
Storage Storage 5% to 95% (noncondensing)
Altitude (maximum):
Operating –16 m to 3048 m (–50 to 10,000 ft)
Non-operating –15.2 m to 10,668 m (–50 ft to 35,000 ft)
Airborne contaminant level G1 as defined by ISA-71.04–1985
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14Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Visit dell.com/support
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
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