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Dell OptiPlex 3020 Small Form Factor Owner's Manual · PDF file authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product

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  • Dell OptiPlex 3020–Small Form Factor Owner's Manual

    Regulatory Model: D08S Regulatory Type: D08S001

  • Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer.

    CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

    WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

    © 2013 Dell Inc. All Rights Reserved.

    Trademarks used in this text: Dell™, the DELL logo, Dell Precision™, Precision ON™,ExpressCharge™, Latitude™, Latitude ON™, OptiPlex™, Venue™, Vostro™, and Wi-Fi Catcher™ are trademarks of Dell Inc. Intel®, Pentium®, Xeon®, Core™, Atom™, Centrino®, and Celeron® are registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMD® is a registered trademark and AMD Opteron™, AMD Phenom™, AMD Sempron™, AMD Athlon™, ATI Radeon™, and ATI FirePro™ are trademarks of Advanced Micro Devices, Inc. Microsoft®, Windows®, MS-DOS®, Windows Vista®, the Windows Vista start button, and Office Outlook® are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Blu-ray Disc™ is a trademark owned by the Blu-ray Disc Association (BDA) and licensed for use on discs and players. The Bluetooth® word mark is a registered trademark and owned by the Bluetooth® SIG, Inc. and any use of such mark by Dell Inc. is under license. Wi-Fi® is a registered trademark of Wireless Ethernet Compatibility Alliance, Inc.

    2013 - 10

    Rev. A00

  • Contents

    1 Working on Your Computer.................................................................................5 Before Working Inside Your Computer.............................................................................................5

    Turning Off Your Computer..............................................................................................................6

    After Working Inside Your Computer............................................................................................... 6

    2 Removing and Installing Components..............................................................9 Recommended Tools........................................................................................................................9

    System Overview...............................................................................................................................9

    Inside view .................................................................................................................................. 9

    Removing the Cover....................................................................................................................... 10

    Installing the Cover..........................................................................................................................11

    Removing the Front Bezel...............................................................................................................12

    Installing the Front Bezel.................................................................................................................12

    Removing The Expansion Card....................................................................................................... 12

    Installing The Expansion Card.........................................................................................................14

    Removing the Optical Drive............................................................................................................ 14

    Installing the Optical Drive..............................................................................................................15

    Removing the Drive Cage................................................................................................................15

    Installing the Drive Cage................................................................................................................. 16

    Removing the Hard Drive................................................................................................................ 17

    Installing the Hard Drive..................................................................................................................18

    Removing the Speaker.................................................................................................................... 18

    Installing the Speaker...................................................................................................................... 19

    Memory Module Guidelines............................................................................................................ 19

    Removing the Memory................................................................................................................... 20

    Installing the Memory..................................................................................................................... 20

    Removing the System Fan.............................................................................................................. 20

    Installing the System Fan.................................................................................................................21

    Removing the Power Switch........................................................................................................... 21

    Installing the Power Switch............................................................................................................ 22

    Removing the I/O Panel..................................................................................................................23

    Installing the I/O Panel................................................................................................................... 24

    Removing the Power Supply...........................................................................................................24

    Installing the Power Supply.............................................................................................................27

    Removing the Coin-Cell Battery.....................................................................................................27

    Installing the Coin-Cell Battery...................................................................................................... 28

    Removing the Heatsink Assembly.................................................................................................. 28

    Installing the Heatsink Assembly.................................................................................................... 29

  • Removing the Processor.................................................................................................................29

    Installing the Processor.................................................................................................................. 30

    Removing the Intrusion Switch...................................................................................................... 30

    Installing the Intrusion Switch........................................................................................................ 30

    System Board Components............................................................................................................ 31

    Removing the System Board...........................................................................................................32

    Installing the System Board............................................................................................................ 34

    3 System Setup........................................................................................................ 35 Boot Sequence................................................................................................................................ 35

    Navigation Keys...............................................................................................................................35

    System Setup Options.....................................................................................................................36

    Updating the BIOS ......................................................................................................................... 44

    Clearing Forgotten Password......................................................................................................... 45

    Clearing CMOS................................................................................................................................45

    System and Setup Password........................................................................................................... 45

    Assigning a System Password and Setup Password................................................................. 46

    Deleting or Changing an Existing System and/or Setup Password..........................................46

    Disabling a System Password.................................................................................................... 47

    4 Diagnostics........................................................................................................... 49 Enhanced Pre-Boot System Assessment (ePSA) Diagnostics........................................................ 49

    5 Troubleshooting Your Computer...........................

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