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Ramesh Srinivasan [email protected]
DE L IVE R E D S P E A KING T O P ICS
Sales &
Marketing Customer Service Leadership
Managerial
Effectiveness
Strategy Making Best Practices
Managing Large Accounts
Serv ice Excellence –
steps and gaps Servant Leadership
Team Learning in
Organizations Thinking Strategy Management of Self
Sales Mgmt–
Components and Rules
Customer centric
Product definition
Organization – Organism or
Machinery?
First Time managers –
Time tested advice
Strategic Intent Management of
Team
Marketing Myths
Listening to the Voice
of the Customer (VoC)
Leadership – Art,
Science, Magic or Myth?
Strategic Influence at
the workplace
Strategy Making for
Business Units
Problem Solv ing –
Look within and without
Roles and Goals of
Sales Professionals
Co-creating serv ices
with customers
Human Sciences in
Management
Manager as a Coach
Cross-functional buy-
in for strategies
Technology and
business – is there a connect?
Best Practices in Sales
& Marketing
Metrics for customer
satisfaction
Corporations as
Social Units
Creativ ity in Business
The Art of Execution
Technical to Market
connect
Strategic Selling
Mass Customization in Customer Serv ice
Irrationality in
Decision Making
Decision Making –
Process & Quality
Balancing Strategy and Tactics
Market driven Technology products
Creating Superior
Perceived Value
(SPV) in your Markets
The User-Buyer Continuum
Being a Leader
Employee
Engagement
Building Strategies for
highly competitive
markets
Product
Management for Serv ices companies
Should Marketing replace selling?
Business Planning for Customer Serv ice
Visioning & Setting the Direction
Doing as a Manager Does
Building a Market Strategy
The Art of Asking Questions
The four happenings
in the history of Sales
Serv ice Professional –
Roles & Goals
Building a Shared
Vision
Managing superstars
in your team
Strategy and
Organization structure
Goal setting and Performance
Management
