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1 Board of Deferred Compensation Administration Eugene K. Canzano, Chairperson John R. Mumma, Vice-Chairperson Cliff Cannon, First Provisional Chair Tom Moutes, Second Provisional Chair Michael Amerian, Third Provisional Chair Ray Ciranna Mary Higgins Wendy G. Macy Robert Schoonover Date: December 8, 2014 To: Board of Deferred Compensation Administration From: Staff Subject: Staff Report Completed & Pending Projects & Activity Report Recommendation: That the Board of Deferred Compensation Administration receive and file the following information. Discussion: At the Board’s November 18, 2014 meeting, the Board and staff discussed potential changes to the structure, content and frequency of the monthly staff report. Staff is reviewing this and will return with a proposal at the Board’s January 21, 2015 meeting. Activity Reports: Counter Activity Employee Benefits Division Staff has compiled the following results of Counter Activity flow for the month of November 2014. During the month of November, 348 participants visited the Employee Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following are counter activity results from January 2010 through November 2014: 100 150 200 250 300 350 400 450 500 Counter Activity Nov. 2014 348 Participants Deferred Compensation Plan BOARD REPORT 14-60

Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

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Page 1: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

1

Board of Deferred

Compensation Administration

Eugene K. Canzano, Chairperson

John R. Mumma, Vice-Chairperson

Cliff Cannon, First Provisional Chair

Tom Moutes, Second Provisional Chair

Michael Amerian, Third Provisional Chair

Ray Ciranna

Mary Higgins

Wendy G. Macy

Robert Schoonover

Date: December 8, 2014 To: Board of Deferred Compensation Administration

From: Staff Subject: Staff Report – Completed & Pending Projects &

Activity Report Recommendation: That the Board of Deferred Compensation Administration receive and file the following information.

Discussion: At the Board’s November 18, 2014 meeting, the Board and staff discussed potential changes to the structure, content and frequency of the monthly staff report. Staff is reviewing this and will return with a proposal at the Board’s January 21, 2015 meeting.

Activity Reports: Counter Activity Employee Benefits Division Staff has compiled the following results of Counter Activity flow for the month of November 2014. During the month of November, 348 participants visited the Employee Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following are counter activity results from January 2010 through November 2014:

100

150

200

250

300

350

400

450

500

Counter Activity

Nov. 2014 348 Participants

Deferred Compensation Plan

BOARD REPORT 14-60

Page 2: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

2

ACCRUED LEAVE ACTIVITY Staff has compiled the following results of Accrued Leave enrollment for the month of November 2014. During the month of November, 20 participants deferred $389,358 into the Plan from their Accrued Leave payouts. Following are accrued leave activity results from January 2010 to November 2014:

0

10

20

30

40

50

60Participants with Accrued Leave

Nov 2014 20 Participants

$-

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

$1,600,000Accrued Leave Deferral Amounts

Nov. 2014 $389,358

Page 3: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

3

HARDSHIP ACTIVITY Staff has compiled the following results of hardship processing with Empower Retirement for the month of November 2014. During the month of November, 30 hardship cases were submitted to Empower Retirement. There were 24 cases approved, 4 cases pending additional information, and 2 cases denied. The dollar amount for hardships withdrawn from the plan in November 2014 was approximately $114,372.

Following are hardship activity results from January 2009 to November 2014:

Approved 24

Req. Add'l Info.

4

Denied 2

Hardships Processsed Nov. 2014

Prevention of Eviction/ Foreclosure

19

Illness/ Uninsured

Med. Expenses

9

No Supporting

Doc. 1

No Qualifying

Event 1

Hardship Reasons Nov. 2014

0

10

20

30

40

50

60

70

80Hardship Activity

Nov. 2014 30 Hardships

Page 4: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

4

LOAN ACTIVITY

Staff has compiled the following results of new loans acquired by participants for the month of November 2014. During the month of November, 463 participants elected to obtain a new loan and $5,667,447 was withdrawn from the Plan for their loan payouts.

$0

$50,000

$100,000

$150,000

$200,000

$250,000

$300,000

$350,000

$400,000

$450,000

$500,000

Jan Feb Mar Apr May June Jul Aug Sep Oct Nov Dec

Hardship Dollars Disbursed

2012

2013

2014

250

300

350

400

450

500

550

600

650

700

Loan Activity Monthly Total

12-Month Rolling Average

Nov 2014 463 Loans

Page 5: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

5

For Retirees or Terminated Employees In October 2012, the Plan introduced the availability of loans for participants who are retired or otherwise separated from City service. Participants electing this option may pay back the amount borrowed from their account in monthly installments, either by check or by automated payment from their bank account. Additionally, employees who have active loans may, upon retirement or separation of service, request conversion to a retiree loan in order to continue payments rather than requesting a loan offset. In November 2014, staff processed 15 new loan requests and 4 requests for loan conversion. To date, staff has processed a total of 462 requests for retiree loans and 270 requests for conversion.

$0

$1,000,000

$2,000,000

$3,000,000

$4,000,000

$5,000,000

$6,000,000

$7,000,000

$8,000,000

$9,000,000

$10,000,000Loan Dollars

Disbursed toParticipant

PaymentsMade to Plan

0

10

20

30

40

50

60

No

v-1

2

De

c-1

2

Jan

-13

Feb

-13

Mar

-13

Ap

r-1

3

May

-13

Jun

-13

Jul-

13

Au

g-1

3

Sep

-13

Oct

-13

No

v-1

3

De

c-1

3

Jan

-14

Feb

-14

Mar

-14

Ap

r-1

4

May

-14

Jun

-14

Jul-

14

Au

g-1

4

Sep

-14

Oct

-14

No

v-1

4

Retiree Loans

Loan Conversion

New Loan

Page 6: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

6

DEFERRAL TRACKING

Staff has compiled the following results of bi-weekly deferral cash flows for the month of November 2014 for the City of Los Angeles and Department of Water and Power (DWP). During the month of November, the City and DWP deferred $14,387,523 into the Deferred Compensation Plan. This compares to $13,582,091 in 2013 for the same pay periods, which constitutes a 5.9% increase, year-over-year.

$5,000,000

$5,250,000

$5,500,000

$5,750,000

$6,000,000

$6,250,000

$6,500,000

$6,750,000

$7,000,000

$7,250,000

$7,500,000

$7,750,000

$8,000,000

$8,250,000

$8,500,000

13 14 15 16 17 18 19 20 21 22 23 24 25 26 1 2 3 4 5 6 7 8 9 10 11 12

Bi-Weekly Deferral Cash Flows YEAR-OVER-YEAR, BY PAY PERIOD

2010

2011

2012

2013

2014

Pay Period

Jan Feb Mar Apr May June July Aug Sep Oct Nov Dec

Page 7: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

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ROTH CONTRIBUTIONS The Roth deferral option was made available to participants starting July 2011, with actual deferrals being made by August 2011. At November 2014 end, there were 3,327 participants with a Roth balance. This figure represents approximately 8.2%1 of all participants with a balance.

There were a total of 103 new Roth accounts added in November 2014:

1 40,827 accounts with a balance effective November 30, 2014 (Empower Retirement PSC Participant Data Extract

report).

103 new Roth accounts

Nov. 2014

1,500

2,000

2,500

3,000

3,500

Roth Accounts

New Existing

3,327 Total Roth

Page 8: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

8

PROJECT UPDATE (reflects project activity for period 11/01/14 through 11/30/14)

DEFERED COMPENSATION

Legend:

G = Governance

C = Communications

O = Operations

A = Administration

COMPLETED PROJECTS: NOVEMBER 2014

# STATUS PROJECT DUE DATE COMPLETED? NOTES

1 Completed G Board Report - Auto Enrollment 11/30/2014 Y N/A

2 Completed G Board Report - DCP Small Cap Active Manager Selection

11/30/2014 Y N/A

3 Completed G Board Report - DCP Mid Cap Active Manager Selection

11/30/2014 Y N/A

4 Completed G Board Report - DCP Stable Value Fund RFP

11/30/2014 Y N/A

5 Completed G Minutes - October 21, 2014 Meeting

11/30/2014 Y N/A

6 Completed G Minutes - October 2, 2014 Special Meeting

11/30/2014 Y N/A

7 Completed G Staff Report - October 2014 11/30/2014 Y N/A

8 Completed C 2015 Annual Limits Flyer & Announcement

11/30/2014 Y N/A

9 Completed C 2015 DROP Seminar Meetings Flyer

11/30/2014 Y N/A

10 Completed C FDIC Web Bulletin & Banner 11/30/2014 Y N/A

11 Completed C DCP Bond Fund Sheet 11/30/2014 Y N/A

12 Completed C 4Q 2014 Newletter Article Drafts & Prelimary Layout

11/30/2014 Y N/A

13 Completed C NSFRW - Selection of Winners and Issuance of Gift Cards

11/30/2014 Y N/A

14 Completed A NAGDCA 2014 - Submission of Personal Expense Statements

11/30/2014 Y N/A

15 Completed A NAGDCA 2014 - Issuance of Ethics Limit Invoices

11/30/2014 Y N/A

16 Completed A DCP Stable Value - Draft RFP 11/30/2014 Y N/A

PENDING PROJECTS

DECMBER 2014 # STATUS PROJECT DUE DATE COMPLETED NOTES

1 PENDING G Investments Committee Report - International Finalist Review

12/31/14 For 12/5/2014 meeting

2 PENDING G Board Report - International Fund Selections

12/31/14

Page 9: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

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3 PENDING G Board Report - Implementation Plan for Fund Changes

12/31/14

4 PENDING G Board Report - Passive Manager Selection

12/31/14

5 PENDING G Board Report - Revision to Board Governance Policies & Bylaws

12/31/14 Restricting TPA from simultaneously serving as investment provider

6 PENDING G Board Report - Consulting Services RFP

12/31/14

7 PENDING G Board Report - Quarterly Budget Review 6/30/2014

12/31/14

8 PENDING G Board Report - Communications/NSFRW Update

12/31/14

9 PENDING G Minutes - November 18, 2014 Meeting

12/31/14 Pending

10 PENDING G Staff Report - November 2014 12/31/14 Pending

11 PENDING A DCP Stable Value - Release RFP 12/31/14 Pending

12 PENDING A Consulting Services - Draft RFP 12/31/14 Pending

13 PENDING C Web Page Content Update 12/31/14 Pending

14 PENDING C Distribution Options Guide - Tax and Loan revisions

12/31/14 Pending

15 PENDING O Update PSP Defaulted Addresses - Review & Clean-Up

12/31/14 Pending

16 PENDING O 2014 Annual Contributions - Preliminary Review

12/31/14 Pending

17 PENDING O PaySR .NET Testing for DCP Related Items

12/31/14 Pending

JANUARY 2015 18 PENDING G Board Report - Plan Document

Revisions 01/31/15 Pending

19 PENDING G Minutes - December 2014 Meeting 01/31/15 Pending

20 PENDING G Staff Report - December 2014 01/31/15 Pending

21 PENDING A Consulting Services - Release RFP

01/31/15 Pending

22 PENDING A FDIC Savings - Bank of the West Contract

01/31/15 Pending

23 PENDING C Enrollment Guide Revision 01/31/15 Pending

24 PENDING C New Brand Style Guide 01/31/15 Pending

25 PENDING C Design Templates - PowerPoint and Word

01/31/15 Pending

26 PENDING C Calculator Revisions 01/31/15 Pending corrections/testing

27 PENDING O Loan Default Reversal - Hold Harmless

01/31/15 Pending discussions

Page 10: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

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28 PENDING O In-Plan Roth Conversion - Implementation

01/31/15 Pending

UPCOMING 29 PENDING A FDIC Savings - Union Bank

Contract TBD Pending

30 PENDING A Mercer - Contract Amendment TBD Pending

31 PENDING A RFP - DCP/PSP Third Party Admin TBD Empower Retirement contract expires 12/31/2016

32 PENDING G PG&A Committee - Meeting Minutes

TBD Pending

33 PENDING G Investments Committee - 8/28/14 Meeting Minutes

TBD Pending

34 PENDING G Investments Committee - 9/29/14 Meeting Minutes

TBD Pending

35 PENDING G Investments Committee - 10/2/14 Meeting Minutes

TBD Pending

36 PENDING G Board Report - Distributions & Contributions - Retirees who return to work

TBD Pending

37 PENDING G Report back recapping presentation on Financial Wellness from Strategic Planning Meeting

TBD Pending

38 PENDING G Letter to City Council re 10% Early Distribution Penalty

TBD Pending

39 PENDING G Board Report - Beneficiary Rules TBD Pending

40 PENDING G Metrics Tracking Document TBD Pending

41 PENDING G PSP Program Review - Proposal for Terminated Accounts

TBD Pending

42 PENDING G Loan Policy Document TBD Pending

43 PENDING G Board Report - Historical Contribution History

TBD Pending

44 PENDING G Board Report - SAS Form from Empower Retirement

TBD Pending

45 PENDING G Review of CA Governmental Plan - Demographic Files

TBD Pending

46 PENDING G Board Report - Contractor Evaluation Policy

TBD Pending

47 PENDING G Board Report - Retirement/Pension System Retired Loan Payments

TBD Pending

48 PENDING G Investments Committee Meeting: Investment Policy Review - Termination

TBD Pending

49 PENDING G Board Report - Proxy Share Voting

TBD Pending

50 PENDING G Research adding other Plan type in order to increase savings opportunities (from 8/21/12 BDCA meeting)

TBD Pending

Page 11: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

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51 PENDING G Deemed IRA TBD Pending

52 PENDING G Auto-Glide Investment Allocations TBD Pending

53 PENDING G Board Report - Transition Manager Procurement

TBD Pending

54 PENDING G Retirement Plan Summit TBD Pending

55 PENDING G Revisit Plan Audit TBD Pending

56 PENDING C Participant Survey Proposal - Plan Satisfaction

TBD Pending

57 PENDING C Create Catch-Up Flyer Incorporating Roth & Revise Catch up Form/Flyer re Accrued Leave

TBD Pending

58 PENDING C Accrued Leave - Flier and Form Revisions

TBD Pending

59 PENDING C Website Tutorial/Education Videos TBD Pending

60 PENDING C Enrollment Form Revision Phase 2 (Auto escalation & PSP Rollover addition)

TBD Pending

61 PENDING C DROP participant fee comparison graphic flier

TBD Pending

62 PENDING C Board Report - Social Media Options

TBD Pending

63 PENDING C Board Report - EZ Enrollment Form

TBD Pending

64 PENDING C Draft Citywide Memo re Marketing by Non-Contracted Financial & Benefit Services Providers

TBD Pending

65 PENDING C Loan Highlights Flier Revisions TBD Pending

66 PENDING C Revise Distribution Form TBD Pending

67 PENDING C Roth 457 Intro Guide Revise/Redesign

TBD Pending

68 PENDING C DCP Glossary TBD Pending

69 PENDING C Communications Plan: List of alternative DC publications and outlets (LACERS, Pensions, Union pubs, etc.)

TBD Pending

70 PENDING C DROP Brochure Ad TBD Pending

71 PENDING C DROP Brochure TBD Pending

72 PENDING C Notification of Participants - Catch-Up Eligibility

TBD Pending

73 PENDING C Revise Pension Savings Plan Highlights

TBD Pending

74 PENDING O Catch-Up Unused Amount Calculation - Memo to Controller

TBD Pending

Page 12: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

12

75 PENDING O Catch-Up Participant Review (2012 & 2013)

TBD Pending

76 PENDING O PSP Account Consolidation TBD Pending

77 PENDING O Domestic Partners Research and Review with City Attorney and California Peers

TBD

78 PENDING O Online Enrollment Functionality TBD Pending

79 PENDING O Pre-Audit Testing - Phase II TBD Pending

80 PENDING O PST Retroactive Adjustments - Meeting w/ LACERS & Controller

TBD Pending

Page 13: Deferred Compensation Plan BOARD REPORT 14-60 · Benefits Division to discuss their Deferred Compensation accounts with the Empower Retirement representatives and/or staff. Following

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Staffing Summary – Following is a summary of staff positions supporting the Deferred

Compensation Plan:

Position Authority Incumbent Class Function Est. Percent Reimbursed by DCP

Staff Member

Personnel

Chief Personnel Analyst Chief Personnel Analyst Division Chief 20% Steven Montagna

Senior Personnel Analyst II n/a Plan Manager 60% Vacant

Senior Personnel Analyst I Senior Management Analyst I Administration 100% Esther Chang

Management Analyst II Management Analyst II Operations 90% Paul Makowski

Management Analyst II Management Analyst II Communications 90% Matthew Vong

Benefits Specialist (prior incumbent left under ERIP)

Clerk Typist Participant Services 90% Claudia Guevara

City Attorney

Assistant City Attorney Assistant City Attorney Board Counsel 25% Curt Kidder

Legal Assistant Legal Assistant Participant Legal Services

40% Vicky Williams

Committee Membership

Plan Governance & Administrative Issues Committee

John R. Mumma, Chair

Cliff Cannon

Eugene K. Canzano

Investments Committee

Eugene K. Canzano, Chair

Tom Moutes

Michael Amerian

Mary Higgins

Additionally, staff is in the process of brainstorming how to revise reporting on Plan statistics and the way completed and pending projects are presented to the Board. Staff anticipates it will propose a new format to the Board in early 2015. Submitted by: _______________________________

Esther Chang Approved by: _______________________________ Steven Montagna