CURRICULUM VITAE

DEEPAK JEEVAN MENDONCAMobile: +971 557163250Email : djdeepakjeevan145@gmail.com Dubai, UAE

CAREER OBJECTIVE:

“To be attentive to achieve dominant goals of an organization, to be a part in the progress and success of an organization by self-determination, good presentation skills, and hard work.”

EMPLOYMENT DETAILS :

1. FUTURE WORLD ELECTROMECHANICAL LLC, Al Qusais, Dubai from December 8th 2013 to till date.Position Held: Procurement Officer

Preparing purchase orders and send copies to suppliers and to departments originating requests.

Preparing and maintaining purchasing records, reports and price lists Contact suppliers in order to schedule or expedite deliveries and to resolve shortages,

missed or late deliveries, and other problems. Comparing prices, specifications, and delivery dates in order to determine the best

bid among potential suppliers Responding to customer and supplier inquiries about order status, changes, or

cancellations. Regularly contacting suppliers to renegotiate prices. Tracking the status of requisitions, contracts, and orders. Calculating costs of orders, and charge or forward invoices to appropriate accounts. Locating suppliers, using sources such as catalogs and the internet, and interview them

to gather information about products to be ordered. Developing relationships with distributors.

2. MPHASIS an HP Company, Mangalore from September 5th 2011 to December 6th 2013.Position Held: Senior Technical Support Associate

Effectively manage large amounts of incoming calls Listening and responding to customers’ needs and concerns Handling and resolving customer complaints Supporting various client applications. Troubleshooting on Windows OS. Configuring user accounts and client mailboxes in MS Outlook.

On call as well as Offline technical support to eight clients from EMEA and Asia Pacific region.

Creating/Deleting/Modifying/Password Resets for user accounts on Terminal Servers and Citrix Servers as well as other client applications.

EDUCATIONAL QUALIFICATION:Bachelor of Business Management (B.B.M) MAPS College, Mangalore University, Karnataka, India.Commerce (P.U.C.)

St. Raymond’s P.U. College, Karnataka Pre-University Board, India)S.S.L.C St. Raymond’s High School, Karnataka State Board, India

TECHNICAL QUALIFICATION: MS Office, Excel, Access, Tally Internet, Emails, Windows 2013 Professional.

SKILL SET: Self-Confident & Goal Oriented Hard Working Highly Motivated & Enthusiastic Good Communication Skills & Team Leading Qualities Capable of making important and strategic decisions. Problem solving. Communication and interpersonal relations.

LANGUAGES KNOWN:English, Hindi, Kannada, Konkani, Tulu - R/W/S

PERSONAL DETAILS:

Date of Birth : 01-01-1991Fathers Name : Stanly MendoncaSex : MaleNationality : IndianMarital Status : SingleReligion : Roman Catholic

DECLARATION

I hereby declare that all statements made above are true, correct and Complete to the best of my knowledge and belief.

(DEEPAK JEEVAN MENDONCA)