DEEP DIVE INTO UNIFIED COMMUNICATIONS · UCMarch07 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11 Overview of Phone Models Basic SIP 7905/7912 7940/7960 3rd-Party

© 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1

DEEP DIVE INTOUNIFIED COMMUNICATIONS

ESSELIN [email protected] UC Channel System Engineer

© 2007 Cisco Systems, Inc. All rights reserved. Cisco ConfidentialUCMarch07 2

Unified Communications

Presence

Mobility

Agenda

World of applicationsCollaboration

Financing


UNIFIED COMMUNICATIONS

Using All Medias to better communicate …

http://www.getemcom.com/nuke/modules.php?name=Content&pa=showpage&pid=5


Welcome the Millenials

Largest new workforce since the baby boom

Multi-Cultural, GlobalTotally

connected—Anytime,

Anywhere The video generation

Real-Time Communicators

Social Networkers, Collaborators


A New Way to Communicate…Open, Collaborative and Effective

Unified Communication

An open solution that works in your existing environment

A truly collaborative environment—without

borders

A more effective way to conduct

business

Effective Open

Collaborative


Evolution of VoIP/IP Telephony to Unified Communications

Bus

ines

s Va

lue

Innovation

Employee ProductivityCollaboration and

Efficiency

Business Transformation

Business Agility and Market Differentiation

ConvergenceIT TCO—Pays for Itself

Cost Savings is the main driver

Facilitate working with your colleagues: click to call, presence, mobility, user comfort, contactable colleague (no number)…... All with the requiredprivacy rules


Secure

Structure and Intelligence in Every Aspect of Business Communications

IP Network

E-Mail/Calendar

Mobility Conferencing and Collaboration

Voice and Unified Messaging

ContactCenter

TelephonyServices

ProductivityBusiness Process Business Transformation

Presence and Instant Messaging

End Points

Video

Cisco Unified Communications


Telephony Virtualization


Effective communications ! On a unique converged network


The network is !!


Overview of Phone Models

BasicSIP

7905/7912 7940/7960 3rd-Party SIP Phones

7911 7941/7961 7970/7971 UnifiedCommunicator

AdvancedSIP

7902 7910 7920 7936 7985 Communicator ATA-18x VG248

SCCPOnly

“Enhanced” SIP Phones

“Existing” SIP Phones

Very BasicSIP


PRESENCE

Is..indicating reachability and sharing availability…


PRESENCE ON THE PHONE cisco unified callmanager 5.X 6.X

Presence Indication available with:Speed-dial buttons

Call history logs

Directory

Icon

Unknown

Busy

Idle

Status


PRESENCE ON THE PCAll-in-One Communication Tool

Presence / IM

Contact lists

Voice, Video, and Email

Preferred Device

Voice Mail Playback

Document Sharing

Conferencing

Directory Searches

Communication Logs

Unified Personal Communicator

Mobility


Standardized & open – examples:Microsoft and IBM integration

IBM SametimeIBM Sametime

Microsoft CommunicatorMicrosoft Communicator


Mobility

Everywhere…Everytime when I need …

http://images.google.lu/imgres?imgurl=http://www.littlewhile.com/skater.JPG&imgrefurl=http://www.littlewhile.com/2005/11/&h=237&w=324&sz=44&hl=fr&start=17&tbnid=yPiRp1vRokyjwM:&tbnh=86&tbnw=118&prev=/images%3Fq%3Dskate%26svnum%3D10%26hl%3Dfr%26rls%3DGGLR,GGLR:2006-45,GGLR:en%26sa%3DN


Fixed to Mobile convergence

Single number !!

Single Voicemail !


Whatever the place !


Doesn’t Matter the end point device


Mobility in the enterprise

Inside the enterprise: Extension Mobility, Software based phone, Wireless IP phones

Towards your customers: single number reachability – policy based and user configurable

For yourself: Dual Mode Cellular phones – independent of operating system or phone

Control your phones:Integration with IBM and Microsoft – click to call

Single and DualMode Cellular Phones

Laptops withSoft Phones

Communications

Wireless IP Phones


Internet

Cisco Unified Comms Mobility Solution

Enterprise Network

CallManager 5.x/6.XMC

PSTN

Cisco UnifiedIP Phone 7970

Dual-Mode Phone802.11+Cellular

Cisco UnifiedIP Phone 7921G

StandardMobile Phone

Smartphonew. CUMC

802.11g

Cellular Operator Network

CUMC ES


Intuitive, Presence-based Dashboard

One-click availability management

Automated profile changes through link to personal calendar

Presence status for contacts shown in directory


Mobile Directory with Presence

Access corporate and personal directory

Remote search

Integrated presence


Extend Unity Voicemail to MobileVisual voicemail

Name resolution

Presence status

Playback in any order

Action synchronized with Unity

Uses Data channel


Secure Text Messaging

Secure and Guaranteed (unlike SMS)

IM through CUPS

Uses Data Channel


Review Call Logs

Shows combined call history for mobile and office phones

Name resolution and Presence Indication

“Select to dial” offers easy way to return important calls


Innovation

World of applicationsVIDEO

business processes integration = CUAE


Video Telephony

Videoconferencing is now…just calling !!

http://images.google.lu/imgres?imgurl=http://www.bio.purdue.edu/mt/feeds/bio-it/archive/3way.jpg&imgrefurl=http://www.bio.purdue.edu/mt/feeds/bio-it/archive/2005_07.html&h=347&w=500&sz=38&hl=fr&start=29&tbnid=BY8htxwjfsdF3M:&tbnh=90&tbnw=130&prev=/images%3Fq%3Dvideo%2Bconference%26start%3D20%26ndsp%3D20%26svnum%3D10%26hl%3Dfr%26rls%3DGGLR,GGLR:2006-45,GGLR:en%26sa%3DN

http://images.google.lu/imgres?imgurl=http://www.avenuebusinesscenter.com/images/video_conf_rimg.jpg&imgrefurl=http://www.avenuebusinesscenter.com/video.html&h=301&w=301&sz=26&hl=fr&start=14&tbnid=-94m5oU2KGVzaM:&tbnh=116&tbnw=116&prev=/images%3Fq%3Dvideo%2Bconference%26svnum%3D10%26hl%3Dfr%26rls%3DGGLR,GGLR:2006-45,GGLR:en%26sa%3DN


Video Telephony for Cisco IP Phones

Cisco VT Advantage (CVTA)


IP Phone Applications

Emergency Alert

Time Clock

AdvertisingReal Estate

Education Attendance

Health Care ER StatsBroadcast

Custom & Off-the-shelf Applications

www.cisco.com/go/apps

http://www.cisco.com/go/apps


Cisco Unified Application EnvironmentMiddleware

Build your application as if you were designing a business process:

Communications Business Logic


Business Communication Made Easier


Business Communication Made Easier


Collaboration

Sharing something with others….

http://images.google.lu/imgres?imgurl=http://www.maldenywca.org/Sources/Collaboration.jpg&imgrefurl=http://www.maldenywca.org/Sources/Collaboration.htm&h=197&w=200&sz=37&hl=fr&start=6&tbnid=CCc1ndVonQN20M:&tbnh=102&tbnw=104&prev=/images%3Fq%3Dcollaboration%26svnum%3D10%26hl%3Dfr%26rls%3DGGLR,GGLR:2006-45,GGLR:en%26sa%3DN


MeetingPlaceRich Media collaboration


Basically integrated to the workplace

Calendar, Web,IP telephony, IM

Planification

Email, Calendar, IMAutomatic Notification

Calendar, Web,IP Telephony, IM

Participation


MeetingPlacemultimédia Collaborative Work

Who sharesWho talks

Who attends


Basically integrated to the Phone

Cisco IP Phone

Alice

Bob

Carol


Collaboration = working together

Traditional - face-to-face or ‘live’

This is what we are familiar with...


This is how ‘live’ aspects can change:TelepresenceConverging all forms of human expression

“The Best of 2006”“The Best of 2006”

Reduced overall company carbon emissions by 10%Reduced overall company carbon emissions by 10%

Better customer service, improved quality of life

Better customer service, improved quality of life

Helping Companies Become “Green”

Helped Cisco cut 1B miles of annual air travel by 20%Helped Cisco cut 1B miles of annual air travel by 20%


Financing

• OPEX instead of CAPEX

• Highly flexible

• 0% options and special programs


Easy Lease : 2 promotions

Easy Lease is a flexible financing option with straightforward, easy-to-understand terms and competitive rates, Easy Lease helps organizations to deploy an advanced network that will allow their business to succeed

2 promotions : Easy Lease Voice & Easy Port

A REAL 0 % FINANCING


Program Features : A real 0%Easy Lease Voice : Minimum 4 Handsets required ; Easy Port : min 1 SwitchInvestments between €1000 & €125k (2 programs can be cumulated for a total of €250k)Minimum Cisco solution 70% (including hardware, software & services with min. 10% HW) 1, 2 or 3 years leasing termPurchase option at the end at €50Promotion till 31 Jan 08


For technology perspectivesSunset doesn’t exist anymore …

Documents

DEEP DIVE INTO UNIFIED COMMUNICATIONS · UCMarch07 © 2007 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11 Overview of Phone Models Basic SIP 7905/7912 7940/7960 3rd-Party