24
Decision Making

Decision Making

Embed Size (px)

DESCRIPTION

Decision Making. Advanced Organizer. Chapter Objectives. Explain the process of management science Be able to solve problems using three types of decision making tools. Relation to Planning. - PowerPoint PPT Presentation

Citation preview

Page 1: Decision Making

Decision Making

Page 2: Decision Making

Advanced OrganizerAdvanced Organizer

D ecision Mak ing

P lanning

O rganizing

Leading

C ontro lling

Managem ent Functions

R esearch

D esign

Production

Q uality

Marketing

Project Managem ent

Managing Technology

Tim e Managem ent

E thics

C areer

Personal Technology

Managing Engineering and Technology

Page 3: Decision Making

Chapter Objectives

Explain the process of management science

Be able to solve problems using three types of decision making tools

Page 4: Decision Making

Relation to Planning

Managerial decision making is the process of making a conscious choice between two or more rational alternatives

Page 5: Decision Making

Types of Decisions

Routine and Non-Routine Decisions

Objective vs. Bounded Rationality

Level of Certainty

Page 6: Decision Making

Management ScienceCharacteristics

Systems view of the problemTeam approachEmphasis on use of formal mathematical models and statistical and quantitative techniques

Page 7: Decision Making

Models & Analysis

Formulate the problem

Construct a mathematical model

Test the model’s ability

Derive a solution from the model

Apply model’s solution to real system

Page 8: Decision Making

Categories of Decision Making

Decision Making under Certainty (Only one state of nature exists.)Decision Making under Risk (Probabilities for states of natures are known.)Decision Making under Uncertainty (Probabilities for states of natures are unknown.)

Page 9: Decision Making

Payoff TableN1 N2 .... Nj .... Nn

Alt. (P1) (P2) .... (Pj) .... (Pn)

A1 O11 O12 .... O1j .... O1n

A2 O21 O22 .... O2j .... O2n

.... .... .... .... .... .... ....

Ai Oi1 Oi2 .... Oij .... Oin

.... .... .... .... .... .... ....

Am Om1 Om2 .... Omj .... Omn

Page 10: Decision Making

Tools for Decision Making under Certainty

Linear programming Graphical solution Simplex method Computer software

Non-linear programming

Engineering Economic Analysis

Page 11: Decision Making

Linear programming Graphical solution

Page 12: Decision Making

Linear programming Simplex method

 BV

Coefficient ofRS

Ratio

P X Y S1 S2 

P 1 -10 -14 0 0 0  

S1 0 3 2 1 0 120 60

S2 0 1 2 0 1 80 40P 1 -3 0 0 7 560  

S1 0 2 0 1 -1 40 20

Y 0 1/2 1 0 1/2 40 80P 1 0 0 3/2 11/2 620  

X 0 1 0 1/2 -1/2 20  

Y 0 0 1 -1/4 3/4 30  

Page 13: Decision Making

Linear programming Computer Software

Excel: Solver

LINDO: www.lindo.com

max 10x + 14 y

subject to

M) 3x + 2y <= 120

A) x + 2y <= 80

end

Page 14: Decision Making

Engineering Economic Analysis

Time Value of Money

Minimum Acceptable Rate of Return

Decision Criteria Net Present Worth Equivalent Annual Worth Internal Rate of Return Benefit / Cost Ratio

Page 15: Decision Making

Expected value

Decision treesDecision NodeChance Node

http://www.mindtools.com/dectree.htmlQueuing theorySimulation

Tools for Decision Making under Risk

n

jijji OpE

1

Page 16: Decision Making
Page 17: Decision Making

Tools for Decision Making under Uncertainty

Laplace criteria (Equally likely)

Maximax criteria

Maximin criteria

Hurwicz criteria

Minimax regret crteria

Page 18: Decision Making

Laplace criteria (Equally likely)

N1 N2 .... Nj .... Nn Max

Alt. (P1) (P2) .... (Pj) .... (Pn)

A1 O11 O12 .... O1j .... O1n EV1

A2 O21 O22 .... O2j .... O2n EV2

.... .... .... .... .... .... .... ....

Ai Oi1 Oi2 .... Oij .... Oin EVi

.... .... .... .... .... .... .... ....

Am Om1 Om2 .... Omj .... Omn EVm

Page 19: Decision Making

Maximax criteria

N1 N2 .... Nj .... Nn Max.

Alt. (P1) (P2) .... (Pj) .... (Pn)

A1 O11 O12 .... O1j .... O1n MAX1

A2 O21 O22 .... O2j .... O2n MAX2

.... .... .... .... .... .... .... ....

Ai Oi1 Oi2 .... Oij .... Oin MAXi

.... .... .... .... .... .... .... ....

Am Om1 Om2 .... Omj .... Omn MAXm

Page 20: Decision Making

Maximin criteria

N1 N2 .... Nj .... Nn Max.

Alt. (P1) (P2) .... (Pj) .... (Pn)

A1 O11 O12 .... O1j .... O1n MIN1

A2 O21 O22 .... O2j .... O2n MIN2

.... .... .... .... .... .... .... ....

Ai Oi1 Oi2 .... Oij .... Oin MINi

.... .... .... .... .... .... .... ....

Am Om1 Om2 .... Omj .... Omn MINm

Page 21: Decision Making

Hurwicz criteria

N1 N2 .... Nj .... Nn (1-) Index

Alt. (P1) (P2) .... (Pj) .... (Pn)

A1 O11 O12 .... O1j .... O1n MAX1 MIN1 I1A2 O21 O22 .... O2j .... O2n MAX2 MIN2 I2.... .... .... .... .... .... .... .... .... ....

Ai Oi1 Oi2 .... Oij .... Oin MAXi MINi Ii.... .... .... .... .... .... .... .... .... ....

Am Om1 Om2 .... Omj .... Omn MAXm

MINm

Im

Page 22: Decision Making

Minimax regret crteria

N1 N2 .... Nj .... Nn Min.

Alt. (P1) (P2) .... (Pj) .... (Pn)

A1 R11 R12 .... R1j .... R1n MAX1

A2 R21 R22 .... R2j .... R2n MAX2

.... .... .... .... .... .... .... ....

Ai Ri1 Ri2 .... Rij .... Rin MAXi

.... .... .... .... .... .... .... ....

Am Rm1 Rm2 .... Rmj .... Rmn MAXm

First convert payoff table to regret table

Page 23: Decision Making

Computer-Based Information Systems

Decision Support Systems (DSS) A System under the control of 1 or

more decision makers, that assists in the activity of decision making by providing an organized set of tools intended to impart structure to portions of the decision-making situation and to improve the ultimate effectiveness of the decision outcome.

Page 24: Decision Making

DSS Components

Data Management SystemModel Management SystemKnowledge EngineUser InterfaceDSS User