Upload
others
View
6
Download
0
Embed Size (px)
Citation preview
2
Agenda
• Why are we Rebranding?
• What is happening in our market?
• How have and are we transforming?
• What’s in it for me as a Client?
• What is a good take away?
3
Why Rebrand?
• ABM was founded in 1997 with a focus on using global leading management practices and technologies to drive
better business outcomes
• Centred on problem solving
• Collaborative, Coaching oriented Skills Transfer consulting (STaR)
• Financial Management – Costing & Profitability Modelling, Budgeting & Reporting
• Business Improvement – Process Re-engineering and Cost Reduction
• Business Intelligence – Balanced Scorecard, Strategy Mapping & Dashboards
• In 2016 we starting collaborating with Decision Inc Group & later merged with Satumas
• We joined the Decision Inc Group in 2017
• Three years into our own transformation journey to a full Digital Technology Platform Consulting Business
• Aligned on Global GTM Strategy
• Client centric service to enable Digital Transformation
• Accelerated technology implementation & adoption
• Better Growth, Service Levels & Financial Performance for clients
• ROI
5
“The world has never changed as fast as it changed today & will never be this slow again”
The 4th Industrial Revolution
We are in the midst of a technology
revolution that is disrupting and
transforming businesses and entire
industries around the world.
All organizations in all industries are
facing this challenge.
How do they transform their business
and remodel how they make money
in this new digital economy?
1st Industrial Revolution
1870
Computing Mass Production Steam
2nd Industrial Revolution
1970
3rd Industrial Revolution
2010
6
The Knowledge or Digital Economy
Intelligent Integrated Technologies
• Hardware, software, and biology (cyber-physical systems), underpinned by
communication and connectivity.
• Breakthroughs……robotics, artificial intelligence, nanotechnology, quantum
computing, biotechnology, the internet of things (IoT), decentralized consensus,
5G wireless, 3D printing, fully autonomous vehicles etc
World Economic Forum
7
Companies across the world are investing and focusing more than ever before on their digital business model
8
The majority of industries are making moves to digital with many scaling faster than others. Most industries have progressed further at Digitizing Internally versus Externally
9
The challenges facing business today
Total: n=133; percentages are calculated using sum of frequencies
Q. Please tell us about your organization’s top 5 business
challenges for the next 2 years (2020/2021).
Source: 2020 Gartner View From the Board of Directors Survey
67%59%
41%31% 31%
0%
20%
40%
60%
80%
100%
Dig
ital/
Tech
dis
rup
tio
n
Tale
nt
Acq
uis
itio
n,
Develo
pm
en
t, R
ete
nti
on
Po
liti
cal,
Eco
no
mic
, R
eg
ula
tory
sett
lem
en
t
Sca
le a
nd
Gro
wth
Pro
fita
bilit
y /
In
creasi
ng
Reven
ue
Percentage of respondents
1 2 3 4 5
Digital technology and business model innovations are leading some industries to change
and others to blend into each other
Boards perceptions globally on the biggest
challenges that face their organization
today – Top 5
3% 34% 59% 5%
Little Moderate Substantial Complete
Expected Industry Transformation
It will be very
similar to today
The new industry will be almost
unrecognizable compared to
today’s industry
Key Insight Questions• How do you believe that Digital with impact on your business?
• How ready are you currently both at a technology and capability level to leverage digital for opportunity?
Q. To what extent do you expect your industry to change in 5 years’ time (by 2025)?
10
Introducing Decision Inc.
Decision Inc. is a global Technology Services business that helps clients to Reimagine and Design their Digital Future. We drive transformation by bringing together the technology, capabilities and knowledge needed to help organizations grow and thrive in the digital age
Client Head Offices Johannesburg Cape Town SydneyLondonDecision Inc. Offices Perth Melbourne Brisbane
11
Our Client Base
Our Client Base of over 500 clients around the world use Decision Inc. to power their Digital Operating Model.
Across all markets we work with some of the worlds most admired companies to deliver Digital.
Core Industries
CONSUMER PRODUCTS
GOVERNMENT
MINING
INDUSTRIAL
MANUFACTURING
RETAIL AND COMMERCE
HEALTHCARE
FINANCIAL SERVICES
AUTOMOTIVE
1313
Our Business
The Intelligent Enterprise
Intelligent Enterprises are organizations
that that puts information at the heart of
the business.
These businesses leverage the continuing
pace of change of technology to drive
constant improvement
The Modern Workplace
The Moderns Workplace is rethinking
how organizations empower their people
to realize their full potential and use
technology to provide stakeholders with
a greater experience
The Information Value Chain
We provide clients with services across
the entire information Value Chain from
source and creation, movement and
transformation, enrichment,
engagement, reporting and strategy
14
How we help our clients
We drive transformation by bringing together the capabilities needed to help organizations grow and thrive in the digital age.
We help our clients to harness the power of data, modernize their technology platforms and capitalize on new technology.
We work with them to optimize and automate operations, create digital growth, create stunning digital experiences, and build digital talent and culture
The Decision Inc. Service Model
15
Technology Capability
Cloud Platforms
Data and Analytics
Core Technologies
Intelligent Operations
Our Technology practices work with the worlds leading technology platforms
to deliver exceptional value to our clients.
Performance Management
20
Despite continuous investment many organizations continue to battle to deliver real value from analytics
Key Insight Questions:
• Does this information resonate with where you are in your Data Journey?
• Are you planning to leverage the cloud for your future analytics investments?
• How ready are your people for your future analytics investments?
21
Our Approach to Harnessing the Power of Data
Developing a Comprehensive
outcomes based Analytics ProgramUnlock the scale and potential of
the Enterprise Data Model
Unlock the Analytics capability of
the organisation
STRATEGY SERVICES DATA AND ANALYTICS ORGANISATIONAL CAPABILITY
Industry Technology Solution
Knowledge Inc. Platform Capabilities
22
Impact on Clients – Client Success Stories
Demand
PlanningRet
ail
Problem: Poor staff planning resulted in
significant overtime and dropped baskets as
resources weren’t optimised to suite shopper
demand
Value Created:
• 92% Accuracy improvement
• $540k Cost saving per annum in 1 store
Promotional
EffectivenessFoo
d
Man
ufa
ctu
rer
Function: Sales
Problem: Promotions were not resulting in volume
uplift and adequate stock turn
Value Created:
• Price Elasticity model developed
• $380k profit increase on one product category
Supply Chain
Ind
ust
rial
Man
ufa
ctu
rer
Function: Supply Chain and Procurement
Problem: Lack of visibility and controls on
contract spend as well as supply chain planning
Value Created:
• Procurement reporting platform created
• $4m of non conforming contract spend recovered
in first year
Data
GovernanceBan
kin
g
Function: CDO
Problem: Data quality issues create fraud and
liability risk and the process to remediate was
impossible for staff
Value Created:
• Data errors reduced by 90% in 6 months
• Error remediation process improved by 50%
• Estimated risk based saving of over $10m in one
department
24
Asset Based Industries – Mining, Manufacturing, Logistics
Analytics Focus
Data
• Productivity
• Shifts
• Cost
• Composition
Solutions
• Shift Optimisation
• HR Analytics
• Payroll
• Performance
Management
• Compensation
• Safety and Health
Data
• Profitability
• Procurement
• Planning
• Performance
• Working Capital
Solutions
• Business Performance
• Debtors Management
• Working Capital
• Procure to Pay
• Statutory
Demand
Planning
Production
Optimisation
Plant/Asset
Maintenance
Customer Sales Force
Effectiveness
Working Capital
Optimisation
Supply Chain
Optimisation
ArcelorMittal
Operational
Excellence
Automated
SABMiller
Workforce
Optimisation
Gold Mining
Route
Optimisation
PepsiCo
Case Studies
Data
• Sourcing
• Contracting
• Reliability
• Performance
Solutions
• Procurement Analytics
• Vendor Management
• BEE
• Contract Optimization
• Supplier 360
Data
• Demand
• Serviceability
• Ordering
• Fulfilment
Solutions
• Sales Excellence and
Performance
• Order Management
• Demand Planning
• Customer 360
• Delivery Excellence
Assets People Supply Chain Customer Finance
Data
• Performance
• Management
• Maintenance
• Utilisation
Solutions
• Plant Maintenance
• Fleet Optimization
• Asset Management
• Plant Utilisation
• Warehouse Performance
• Plant Operations
25
Consumer Based Industries – FMCG, Entertainment, Hospitality, Media
Data
• Channels
• Engagement
• Market Share
• Competitors
Solutions
• Marketing Share
Reporting
• In Trade Execution
• Channel Management
• Loyalty
Data
• Sourcing
• Reliability
• Delivery
• Demand
Solutions
• Procurement Analytics
• Vendor Management
• BEE
• Contract Optimisation
• Supplier 360
Data
• Profitability
• Product
• Segment
• Performance
• Working Capital
Solutions
• Business Performance
• Debtors Management
• Working Capital
• Procure to Pay
Customer and Product Marketing Supply Chain Finance
Analytics Focus
Demand
Planning Loyalty
Transformation
Makro
Demand
Planning
MassCash
Sales
Analytics
TFG
Enterprise
Analytics
Woolworths
Case Studies
Opportunity
Management
Customer
Experience &
Engagement
Stock
Efficiency
Channel
Management
Working
Capital
Promotional
Effectiveness
& Execution
Sales
Execution
Data
• Performance
• Service
• Experience
• Opportunity
• Product
Solutions
• Customer 360
• Customer Propensity
• Demand Management
• Loyalty
• Customer Forecasting
• Product Affinity
• Pricing
• Promotion
26
Product and Services Industries – Banking, Financial Services, Technology, Services, Telecommunications
Data
• CRM
• Call Centre
• Service
• Coverage
• CVM
Solutions
• Customer 360
• CRM
• Sales Management
• Call Centre Reporting
Data
• Demand Management
• Planning
• Profitability
• Usage
Solutions
• Demand Optimisation
• CVM
• Churn
• Product Profitability,
• Claims Management
Data
• Profitability
• Segmentation
• Performance
• Debtors
Solutions
• Business Performance
• Debtors Management
• Working Capital
• Procure to Pay
Customer Product Finance
Analytics Focus
CRMOpen
Data
Sira
Customer
Reporting
Sygnia
Treasury Reporting
ABSA
Risk & Data
Governance
ABSA
Case Studies
Customer
Upsell / Cross
Sell
Customer
Service
Product Usage
&
Engagement
Product
Performance
Product /
Customer
Profitability
Product Usage
28
Developing a Comprehensive Outcomes Based Analytics Approach
Information Portal Analytics Workbench Data Science Laboratory Artificial Intelligence Hub
Reporting
Mobile BIOLAP
Alerts
ConversationsPredictionsDecisions Text
Analysis
Advanced Analysis
ImageAnalysis
VideoAnalysis
ComplexDecisionsOptimizations
AudioAnalysisRecommendations
Predictive Modeling
Stream Analytics
Prescriptive Modeling
Simulationand Optimization
Text Analytics
Image Analytics
Video Analytics
AudioAnalytics
Chatbots
Complex Analysis
BI Developer
Statistician
UnstructuredData
ImageAudioSpeechSensorsData
VideoStreamingData
Text
Datasets
Stories
InteractiveDashboards
Insights
Dashboards
Analytics Outputs
Analytics Sandbox
Data Management
People(Data)
Interactive Visualization
Data Preparation
Analytics
Business Analyst
Analytics Support Expert
People(Analytics)
Ad Hoc Tabular Data
CoporateTabular Data
DepartmentalTabular Data
Data
DataSteward
Geospatial Analytics
Graph Analytics
Ad Hoc Data
Dashboards
Reports
Forecasts
Forecasting
AdvancedAnalytics
DataModeler
DataSteward
Data Engineer
AnalyticsSystem
Integrator
AnalyticsEnterprise
Architect
Data Mart
Data Lake Data
Streamer
AnalyticsSystem
Integrator
Data Scientist
ExternalData
OpenData
AnalyticsEnterprise
ArchitectCitizen Data
Scientist
Data Warehouse
31
Unlocking the Scale and Potential of the Enterprise Data Model
Building the
Modern Data
Platform
Enterprise
Data
Management
Scaling in the
Cloud
Creating Data
Science and
AI use cases
STRATEGIC TRANSFORMATION THEMES
To provide greater scale the Data Platforms need to be scalable to service the needs of today but also the new, unknown needs
of tomorrow. The Strategic Themes builds the foundations that are needed to make scale possible and practical
3232
Understand what data assets
you have and how they are
being used
Focus Areas:
• Maturity Assessment
• Information Landscape Audit
• Data Governance
• Policies
• Lineage
• Quality
• Maser Data Management
• Business Intelligence
• Reporting
Deliver trusted information
repeatedly and reliably at the
right place at the right time
Focus Areas:
• Data Security
• Data Sovereignty
• Cloud Migration Strategy
• Cloud Readiness Assessment
Make use of data to make critical
business decisions
Focus Areas:
• Data Lakes
• Live Streaming
• Data Literacy
• Analytics
• Insights
• Embedded Analytics
Technology enabling people to
implement a repeatable process
to manage and use, quality and
lifecycle of information to gain a
competitive advantage
Focus Areas:
• Hadoop
• Real Time Analytics
• Machine Learning
• Predictive Analytics
Complexity
Co
mp
lex
ity
Low Maturity Data Maturity
Data ReadinessCloud Readiness
Advanced Data Maturity Data Maturity Leaders
Insight Leaders
Value Creators
Services Services Services
Data Maturity becomes crucial to improving the businesses
ability to use data as a competitive asset
Building Client Capability
3333
Enterprise Data Management
Data Creation
Data Storage
Data Movement
Data Usage
DataRetirement
Data Strategy
Data Governance
Data Management
Data Quality Data Conversion Data Architecture
Data Security
Data Organisation
Data Policies and Procedures
Data Standards
Metadata Management
Master Data Management
Data Profiling
Data Cleansing
Data Retention and Archiving
Data Modelling and Taxonomy
Data Storage and Access
Data Privacy and Masking
Data Classification
Data Monitoring and Compliance
Data Integration
**Critical Data Security Areas
Enables us to deliver
complex and scalable
data environments across
the enterprise
Leveraging the Decision Inc. EDM FrameworkOur Data Management Approach
3434
The Cloud presents significant opportunities to access technology
and innovation offerings at massive scaleModern Cloud Platforms
35
Data Warehouse Automation
Streaming Data Pipeline Automation
Design, Manage & Monitor
Modern Data Platforms
CDC Streaming
AzureSQL DW
AmazonRedshift
Managed Data Lake Creation
Generate
Change Data
Streams
Deliver
To Clouds, Lakes…
Refine & Merge
For Analytics,
AI/ML, Data
Science…
AI/ML
Analytics
Data
Science
Model
Commit
Conform
Co
nsu
me
CatalogShop, Organize & Provision
CatalogShop, Organize & Provision
RDBMS
Data Warehouse
Files
Mainframe
SAAS
APPS
SAP
Amazon RDS Azure SQL DB
Google Cloud SQL
36
Modern Data Analytics
• Edge Data Self Service
• AI & Augmented Intelligence
• Collaboration
• Conversational Analytics
• Alerting
• Automated Reporting, even Narratives
38
Key Takeaways
• Health Check
• 360 Review
• Innovation Workshop
• Survey
• What’s new session?
• Information Audit
39
Information Audit
Technical Audit
Business Process Review
Decision Audit
Strategy Alignment
Current Systems State
Report
Core Process -Systems Map
Decision Support Report
KPI Analysis
Audit Activities Deliverables Technology Roadmap
Systems Environment Assessment
Strategic & Tactical Recommendations
Technology Options
Impact Assessment
Financial Analysis
40
Q&A
For more information, please:
• Visit https://decisioninc.com.au/
• Phone our office: 0291352968
• Email our office: [email protected]
• Phone me: 0418614260
• Email me: [email protected]