Connecticut Department of Public HealthKeeping Connecticut Healthy

December 22 2020

bullExtremely Scarce Vaccine Supply

bullUpload Your Rosters for Phase 1a in Three Waves

bull Soft StartFirst Phase 1a Wave

bull Highest risk of exposure to COVID+ patients or infectious materials

bull Generally between 0-30 of a healthcare organizationrsquos workforce

bull Medium RiskSecond Phase 1a Wave

bull Regular patient or infectious material exposure but not routinely working with COVID+ patients

bull Generally between 0-50 of a healthcare organizations workforce (await further confirmation of when to upload)

bull Low RiskThird Phase 1a Wave

bull All others with potential for direct or indirect exposure to COVID

bull Between 25-100 of a healthcare organizationrsquos workforce (await further confirmation of when to upload)

Phase Groups recommended for

vaccination

Number of unique

persons in each group

(millions)

Total (Millions)

1a Health care personnel 2124

Long-term care facility residents 3

1b Frontline essential workers 30

49Persons aged 75 and older19

1c Persons aged 65-74 Years 28

129Persons aged 16-64 years with

high-risk medical conditions81

Essential Workers 20

2 All people aged 16 and older not

in Phase 1 who are

recommended for vaccination

Accounts for persons recommended in prior or overlap within a phase

bullVAMS is a web-based clinical system that allows jurisdictions and clinics to support vaccination operations for critical populations and records vaccine administration events

bullVAMS sends the vaccine data to the corresponding Immunization Information System (IIS) and allows providers to fulfill all federal data reporting and storage requirements

Mod

ule

Use

rs

Jurisdiction Portal

CDC Point of Contact

Jurisdiction Points of Contact

Vaccination Clinic Portal

Clinic Administrator

Clinic Inventory Manager

Clinic Healthcare Professional

Clinic Front Desk

Organization and Employer Portal

OrganizationEmployer Coordinator

Vaccine Recipient Portal

Vaccine Recipient

VAMS is Composed of Four Portals Spanning Multiple User Groups

Crosswalk Of The Various User Roles Clinics Have in VAMS

Step 4

Recipients get an email to register and schedule their

appointment at a clinic in VAMS will

get a reminder emailtext for 1st and 2nd dose and get

immunization certificate

Step 3

Employers get an email to set up their EmployerOrganization

and upload the Recipients

Healthcare

Professional

Jurisdiction

Portal

Add Clinics

Add Employers

View Support

Employer

Coordinator

Organization

Employer Portal

Register in Portal

Add Employees

View Support

Step 5

Conduct Vaccination

Step 2

Clinics get an email to set up their Clinic staff users and

place order requests in VAMS

Step 1

Jurisdiction (CT DPH) Uploads Clinics and EmployerOrganizations

in VAMS

Jurisdiction POC

FrontDesk

Clinic Portal

RegisterActivate Clinic

Set Up Schedule

Manage Users

Manage Inventory

Check Recipient In

View Recipient Information

View Prevaccination Questionnaire

Log Vaccination

View Support

Clinic

Administrator

Inventory

Manager

Recipient Portal

Complete Prescreen

Schedule Appointment

Complete Registration

Generate QR Code

View Portal

Update Information

View Notifications

View EUA

Complete Prevaccination

QuestionnaireView Support

Recipient

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

bullExtremely Scarce Vaccine Supply

bullUpload Your Rosters for Phase 1a in Three Waves

bull Soft StartFirst Phase 1a Wave

bull Highest risk of exposure to COVID+ patients or infectious materials

bull Generally between 0-30 of a healthcare organizationrsquos workforce

bull Medium RiskSecond Phase 1a Wave

bull Regular patient or infectious material exposure but not routinely working with COVID+ patients

bull Generally between 0-50 of a healthcare organizations workforce (await further confirmation of when to upload)

bull Low RiskThird Phase 1a Wave

bull All others with potential for direct or indirect exposure to COVID

bull Between 25-100 of a healthcare organizationrsquos workforce (await further confirmation of when to upload)

Phase Groups recommended for

vaccination

Number of unique

persons in each group

(millions)

Total (Millions)

1a Health care personnel 2124

Long-term care facility residents 3

1b Frontline essential workers 30

49Persons aged 75 and older19

1c Persons aged 65-74 Years 28

129Persons aged 16-64 years with

high-risk medical conditions81

Essential Workers 20

2 All people aged 16 and older not

in Phase 1 who are

recommended for vaccination

Accounts for persons recommended in prior or overlap within a phase

bullVAMS is a web-based clinical system that allows jurisdictions and clinics to support vaccination operations for critical populations and records vaccine administration events

bullVAMS sends the vaccine data to the corresponding Immunization Information System (IIS) and allows providers to fulfill all federal data reporting and storage requirements

Mod

ule

Use

rs

Jurisdiction Portal

CDC Point of Contact

Jurisdiction Points of Contact

Vaccination Clinic Portal

Clinic Administrator

Clinic Inventory Manager

Clinic Healthcare Professional

Clinic Front Desk

Organization and Employer Portal

OrganizationEmployer Coordinator

Vaccine Recipient Portal

Vaccine Recipient

VAMS is Composed of Four Portals Spanning Multiple User Groups

Crosswalk Of The Various User Roles Clinics Have in VAMS

Step 4

Recipients get an email to register and schedule their

appointment at a clinic in VAMS will

get a reminder emailtext for 1st and 2nd dose and get

immunization certificate

Step 3

Employers get an email to set up their EmployerOrganization

and upload the Recipients

Healthcare

Professional

Jurisdiction

Portal

Add Clinics

Add Employers

View Support

Employer

Coordinator

Organization

Employer Portal

Register in Portal

Add Employees

View Support

Step 5

Conduct Vaccination

Step 2

Clinics get an email to set up their Clinic staff users and

place order requests in VAMS

Step 1

Jurisdiction (CT DPH) Uploads Clinics and EmployerOrganizations

in VAMS

Jurisdiction POC

FrontDesk

Clinic Portal

RegisterActivate Clinic

Set Up Schedule

Manage Users

Manage Inventory

Check Recipient In

View Recipient Information

View Prevaccination Questionnaire

Log Vaccination

View Support

Clinic

Administrator

Inventory

Manager

Recipient Portal

Complete Prescreen

Schedule Appointment

Complete Registration

Generate QR Code

View Portal

Update Information

View Notifications

View EUA

Complete Prevaccination

QuestionnaireView Support

Recipient

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

Phase Groups recommended for

vaccination

Number of unique

persons in each group

(millions)

Total (Millions)

1a Health care personnel 2124

Long-term care facility residents 3

1b Frontline essential workers 30

49Persons aged 75 and older19

1c Persons aged 65-74 Years 28

129Persons aged 16-64 years with

high-risk medical conditions81

Essential Workers 20

2 All people aged 16 and older not

in Phase 1 who are

recommended for vaccination

Accounts for persons recommended in prior or overlap within a phase

bullVAMS is a web-based clinical system that allows jurisdictions and clinics to support vaccination operations for critical populations and records vaccine administration events

bullVAMS sends the vaccine data to the corresponding Immunization Information System (IIS) and allows providers to fulfill all federal data reporting and storage requirements

Mod

ule

Use

rs

Jurisdiction Portal

CDC Point of Contact

Jurisdiction Points of Contact

Vaccination Clinic Portal

Clinic Administrator

Clinic Inventory Manager

Clinic Healthcare Professional

Clinic Front Desk

Organization and Employer Portal

OrganizationEmployer Coordinator

Vaccine Recipient Portal

Vaccine Recipient

VAMS is Composed of Four Portals Spanning Multiple User Groups

Crosswalk Of The Various User Roles Clinics Have in VAMS

Step 4

Recipients get an email to register and schedule their

appointment at a clinic in VAMS will

get a reminder emailtext for 1st and 2nd dose and get

immunization certificate

Step 3

Employers get an email to set up their EmployerOrganization

and upload the Recipients

Healthcare

Professional

Jurisdiction

Portal

Add Clinics

Add Employers

View Support

Employer

Coordinator

Organization

Employer Portal

Register in Portal

Add Employees

View Support

Step 5

Conduct Vaccination

Step 2

Clinics get an email to set up their Clinic staff users and

place order requests in VAMS

Step 1

Jurisdiction (CT DPH) Uploads Clinics and EmployerOrganizations

in VAMS

Jurisdiction POC

FrontDesk

Clinic Portal

RegisterActivate Clinic

Set Up Schedule

Manage Users

Manage Inventory

Check Recipient In

View Recipient Information

View Prevaccination Questionnaire

Log Vaccination

View Support

Clinic

Administrator

Inventory

Manager

Recipient Portal

Complete Prescreen

Schedule Appointment

Complete Registration

Generate QR Code

View Portal

Update Information

View Notifications

View EUA

Complete Prevaccination

QuestionnaireView Support

Recipient

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

bullVAMS is a web-based clinical system that allows jurisdictions and clinics to support vaccination operations for critical populations and records vaccine administration events

bullVAMS sends the vaccine data to the corresponding Immunization Information System (IIS) and allows providers to fulfill all federal data reporting and storage requirements

Mod

ule

Use

rs

Jurisdiction Portal

CDC Point of Contact

Jurisdiction Points of Contact

Vaccination Clinic Portal

Clinic Administrator

Clinic Inventory Manager

Clinic Healthcare Professional

Clinic Front Desk

Organization and Employer Portal

OrganizationEmployer Coordinator

Vaccine Recipient Portal

Vaccine Recipient

VAMS is Composed of Four Portals Spanning Multiple User Groups

Crosswalk Of The Various User Roles Clinics Have in VAMS

Step 4

Recipients get an email to register and schedule their

appointment at a clinic in VAMS will

get a reminder emailtext for 1st and 2nd dose and get

immunization certificate

Step 3

Employers get an email to set up their EmployerOrganization

and upload the Recipients

Healthcare

Professional

Jurisdiction

Portal

Add Clinics

Add Employers

View Support

Employer

Coordinator

Organization

Employer Portal

Register in Portal

Add Employees

View Support

Step 5

Conduct Vaccination

Step 2

Clinics get an email to set up their Clinic staff users and

place order requests in VAMS

Step 1

Jurisdiction (CT DPH) Uploads Clinics and EmployerOrganizations

in VAMS

Jurisdiction POC

FrontDesk

Clinic Portal

RegisterActivate Clinic

Set Up Schedule

Manage Users

Manage Inventory

Check Recipient In

View Recipient Information

View Prevaccination Questionnaire

Log Vaccination

View Support

Clinic

Administrator

Inventory

Manager

Recipient Portal

Complete Prescreen

Schedule Appointment

Complete Registration

Generate QR Code

View Portal

Update Information

View Notifications

View EUA

Complete Prevaccination

QuestionnaireView Support

Recipient

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

Mod

ule

Use

rs

Jurisdiction Portal

CDC Point of Contact

Jurisdiction Points of Contact

Vaccination Clinic Portal

Clinic Administrator

Clinic Inventory Manager

Clinic Healthcare Professional

Clinic Front Desk

Organization and Employer Portal

OrganizationEmployer Coordinator

Vaccine Recipient Portal

Vaccine Recipient

VAMS is Composed of Four Portals Spanning Multiple User Groups

Crosswalk Of The Various User Roles Clinics Have in VAMS

Step 4

Recipients get an email to register and schedule their

appointment at a clinic in VAMS will

get a reminder emailtext for 1st and 2nd dose and get

immunization certificate

Step 3

Employers get an email to set up their EmployerOrganization

and upload the Recipients

Healthcare

Professional

Jurisdiction

Portal

Add Clinics

Add Employers

View Support

Employer

Coordinator

Organization

Employer Portal

Register in Portal

Add Employees

View Support

Step 5

Conduct Vaccination

Step 2

Clinics get an email to set up their Clinic staff users and

place order requests in VAMS

Step 1

Jurisdiction (CT DPH) Uploads Clinics and EmployerOrganizations

in VAMS

Jurisdiction POC

FrontDesk

Clinic Portal

RegisterActivate Clinic

Set Up Schedule

Manage Users

Manage Inventory

Check Recipient In

View Recipient Information

View Prevaccination Questionnaire

Log Vaccination

View Support

Clinic

Administrator

Inventory

Manager

Recipient Portal

Complete Prescreen

Schedule Appointment

Complete Registration

Generate QR Code

View Portal

Update Information

View Notifications

View EUA

Complete Prevaccination

QuestionnaireView Support

Recipient

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

Crosswalk Of The Various User Roles Clinics Have in VAMS

Step 4

Recipients get an email to register and schedule their

appointment at a clinic in VAMS will

get a reminder emailtext for 1st and 2nd dose and get

immunization certificate

Step 3

Employers get an email to set up their EmployerOrganization

and upload the Recipients

Healthcare

Professional

Jurisdiction

Portal

Add Clinics

Add Employers

View Support

Employer

Coordinator

Organization

Employer Portal

Register in Portal

Add Employees

View Support

Step 5

Conduct Vaccination

Step 2

Clinics get an email to set up their Clinic staff users and

place order requests in VAMS

Step 1

Jurisdiction (CT DPH) Uploads Clinics and EmployerOrganizations

in VAMS

Jurisdiction POC

FrontDesk

Clinic Portal

RegisterActivate Clinic

Set Up Schedule

Manage Users

Manage Inventory

Check Recipient In

View Recipient Information

View Prevaccination Questionnaire

Log Vaccination

View Support

Clinic

Administrator

Inventory

Manager

Recipient Portal

Complete Prescreen

Schedule Appointment

Complete Registration

Generate QR Code

View Portal

Update Information

View Notifications

View EUA

Complete Prevaccination

QuestionnaireView Support

Recipient

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

bullBlocked Emails

bullPassword Reset Loop

bullAccessing Multiple Portals

bullNot Receiving Two-Factor Authentication Email

bullUpdated guidance as of noon today

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

Email Type User(s) Email Address

bull Auto-generated emailsbull Re-occurring two-factor

authentication for logins

bull Clinic Usersbull OrganizationEmployer

Usersvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replymailvamscdcgov

bull Auto-generated emailsbull Two-factor authentication

bull Recipients No-replyenvelopemailvamscdcgov

bull Communicating back and forth with the VAMS Help Desk

bull Clinic Users VAMSHelpcdcgov

bull Password resets bull VAMS Help Desk

bull Clinic Usersbull OrganizationEmployer

Users

bull Recipients

salesforcecom

There have been rare cases where

emails were delivered directly from

Salesforce

bullClinic Administrator

bull Add and manage VAMS clinic users

bull Users can be assigned multiple roles

bullClinic Inventory Manager

bull Monitor and manage clinicrsquos vaccine inventory

bullClinic Front Desk

bull Welcome and check in recipients

bullClinic Healthcare Professional

bull Administer vaccine to recipients

bullEmployer Coordinator System Role

bullRegister employer

bullIdentify Critical Workforce to receive vaccination

bullInitiate registration for employees

bullUser Manuals ndash Step by Step InstructionsbullEmployer Coordinator

bullClinic Administrator

bullClinic Inventory Manager

bullClinic Front Desk

bullClinic Healthcare Professional

bullClinic Schedule Setup Quick Start Guide

bullRecipient

bullVideosbullEmployer Coordinator Role Demo

bullClinic Admin Role Demo

bullEmployer Coordinator System Role

bullRegister employer

bullIdentify Critical Workforce to receive vaccination

bullInitiate registration for employees

bullUser Manuals ndash Step by Step InstructionsbullEmployer Coordinator

bullClinic Administrator

bullClinic Inventory Manager

bullClinic Front Desk

bullClinic Healthcare Professional

bullClinic Schedule Setup Quick Start Guide

bullRecipient

bullVideosbullEmployer Coordinator Role Demo

bullClinic Admin Role Demo

bullUser Manuals ndash Step by Step InstructionsbullEmployer Coordinator

bullClinic Administrator

bullClinic Inventory Manager

bullClinic Front Desk

bullClinic Healthcare Professional

bullClinic Schedule Setup Quick Start Guide

bullRecipient

bullVideosbullEmployer Coordinator Role Demo

bullClinic Admin Role Demo

bullVAMS Recipient Questionnaire and Consent Form

bullVAMS Recipient Registration Form

bullVAMS Helpdesk (For Jurisdictions and Clinics)bullToll Free Number 1-833-957-1100

bullEmail VAMSHelpcdcgov

bullHours of Operation 8 am ndash 8 pm EST Monday ndash Friday

bullVaccine Finder Helpdeskbull (855) 886-4317

bullEmail VaccineFindercastlighthealthcom

bullCT DPH Immunization Program Helpdeskbullhttpsdph-cthelpdeskctgovTicket

bullVAMS Helpdesk (For Jurisdictions and Clinics)bullToll Free Number 1-833-957-1100

bullEmail VAMSHelpcdcgov

bullHours of Operation 8 am ndash 8 pm EST Monday ndash Friday

bullVaccine Finder Helpdeskbull (855) 886-4317

bullEmail VaccineFindercastlighthealthcom

bullCT DPH Immunization Program Helpdeskbullhttpsdph-cthelpdeskctgovTicket

Tuesday and Wednesday 9 - 4

Thursday This Week 9 - 1

Join Meeting

VAMS Office Hours ndash Overview and QampA

Wednesday Dec 30 2020

1200pm-100pm

Register

VAMS Office Hours ndash Overview and QampA

Wednesday Jan 6 2020

1200pm-100pm

Register

VAMS Office Hours ndash Overview and QampA

Wednesday Jan 13 2020

1200pm-100pm

Register

Questions

Thank You

CT DPH VAMS Training Webpage

CT DPH COVID-19 Vaccine Providers Webpage

CDC VAMS Website

CDC COVID-19 Communication Toolkit

Connecticut Department of Public HealthKeeping Connecticut Healthy

Thank You

CT DPH VAMS Training Webpage

CT DPH COVID-19 Vaccine Providers Webpage

CDC VAMS Website

CDC COVID-19 Communication Toolkit

Connecticut Department of Public HealthKeeping Connecticut Healthy