December 2, 2015 Developing the Workforce Innovation and ... · Developing the Workforce Innovation and Opportunity Act Unified State Plan December 2, 2015. ... 318,500 more jobs,

Developing the Workforce Innovation and Opportunity Act Unified State

Plan

December 2, 2015

The Opportunity Act

• Workforce Innovation & Opportunity Act replaces Workforce Investment Act of 1998

• Passed the US Senate 95-3; House of Representatives 415-6

• NC 5th District Representative Virginia Fox has major role

• July 22, 2014, the Opportunity Act was signed by President Obama

• Initial elements of the Opportunity Act took effect on July 1, 2015

• Full implementation of the Opportunity Act Unified State Plans takes effect on July 1, 2016

Federal Guidance and NC Goals & Strategies

Opportunity to be Intentionally Better

• Alignment in Job Training

• Integrated Service Delivery

• Improved Efficiency

• Job-Driven System

• Sector Strategies

• Career Pathways

Opportunity Act Core Programs

• Title I – Youth, Adult, & Dislocated Worker Activities

• Title II – Adult Education & Literacy Activities

• Title III – Wagner-Peyser Employment Services

• Title IV – Vocational Rehabilitation Services

Unifying Partners

• WIOA core program partners form

Cross-Agency Steering Council and

Workgroups to develop Unified

State Plan

• Strategic and operational

components, consistent with

NCWorks Commission Strategic

Plan

• NC Department of Commerce

• NC Community College System

• NC Department of Health & Human

Services

• NCWorks Commission

• Office of Governor

Steering Council

• Barbara Boyce, Associate Vice President, NC Community College System

• Brenda Savage, Chief of Planning & Policy Development DWS

• Catherine Moga Bryant, Deputy Assistant Secretary of Workforce Solutions

• Claudia Horn, Sr. Director of Employment Services, DHHS

• Danny Giddens, Director of Field Operations DWS

• Lisa Chapman, Senior Vice President, NC Community College System

• Phil Protz, Chief of Program Policy, VR, DHHS

• Will Collins, Assistant Secretary of Workforce Solutions

Drafting Workgroups

• The Steering Council designated eightworkgroups tailored to plan components and staffed each with membership representing all three core agencies:

• Commerce

• Community Colleges

• DHHS

Alignment & Coordination

Economic & Workforce System Data & Analysis

Services to Youth

Services to Persons w/ Barriers to Employment

Core Programs Operations

Systems & Policies

IT/Data Integration

Summit Planning

Stakeholder Engagement

• Statewide Summit – Durham 07/31

• Eastern Summit – Greenville 08/06

• Western Summit – Lenoir 08/11

• Central Summit – Greensboro 08/19

• NCWorks Partnership Conference –Greensboro, 10/28-10/30

Events to educate and gather input on writing Unified State Plan and implementing core themes of the Opportunity Act

Drafting

Review/Approval

Submission

• October 2015Workgroups began submitting section drafts to Steering Council

• November 2015 Steering Council finalizes unified draft plan

• December 2, 2015NCWorks Commission plan introduction & status update

• December 2015Draft plan provided to Governor’s Office for feedback

• January 2016 Public

Public Comment Period

• December 2015-February 2016 NCWorks Commission reviews completed draft plan

• January 22, 2016Federal agencies publish final rules to implement WIOA

• February 17, 2016NCWorks Commission recommends final State Plan to Governor for approval and signature

• March 3 2016 Governor submits final Unified State Plan to Federal agencies

• July 1, 2016 Program Year 2016 begins under State Unified Four Year Plan and Regional and Local Area Four Year Plans

Review

Status of NC Unified State Plan

• All workgroups have submitted assigned draft components to Steering Council

• Steering Council is synthesizing content, finalizing draft, and preparing to submit to the NCWorks Commission

Economic & Workforce Analysis

5 Trends in NC’s Economy

Economy’s Expanding

Shift in Industry Composition

Changing Participation in the Labor Force

New Demands of the Workforce

Worker – Employer Mismatch

12

Basic Economic Conditions

• Unemployment Rate Down 6.0 percentage pts from Jan 2010-15

• More Employed Residents318,500 more jobs, Jan 2010-2015

• Jobs Up361,00 more jobs, Jan 2010-2015

• Unemployment Rate Not Yet

Back from Pre-Recession5.3%, Jan 2015 vs 4.7%, Jan 2007

13

Monthly Change in Employed from Start of Each Recession

-7%

-6%

-5%

-4%

-3%

-2%

-1%

0%

0 2 4 6 8

10

1 Y

ear

14

16

18

20

22

2 Y

ears 26

28

30

32

34

3 Y

ears 38

40

42

44

46

4 Y

ears 50

52

54

56

58

5 Y

ears 62

64

66

68

70

6 Y

ears

1980 1981 1990 2001 2008

Labor Force

• NC’s dropped 5.2 pts• Nearly 2x US decline

• NC Peaked in 1989

14

Declining Participation Rates

58%

59%

60%

61%

62%

63%

64%

65%

66%

67%

Jan'09

Oct'09

Jul'10

Apr'11

Jan'12

Oct'12

Jul'13

Apr'14

Jan'15

US

62.9%

NC

60.0%.

Causes Found in Demographics

• Retirees

• Youth Choosing School over Work

• High School & College

15

28.5%

29.2%

24.5%

25.9%

22%

23%

24%

25%

26%

27%

28%

29%

30%

2009 2011 2013 2015 2017 2019

35 to 54

year olds

55 years

old or older

Youth Unemployment Still Up

• Youth obtain jobs at similar rate to adults

16

11.5%

22.5%

2.9%6.8%

0%

5%

10%

15%

20%

25%

30%

2000 2002 2004 2006 2008 2010 2012 2014

Youth

Ages

16-21

Adults

Over Age 21

High Job Separation Rate

• Nearly 2x rate of adults

• Could youth make better career decisions early on?

• Could youth be better informed or prepared about work?

17

2.6%

1.1%

0.0%

1.5%

3.0%

4.5%

2005 2008 2011 2014

25 to 54

Year Olds

16 to 24

Year Olds

Industry Employment Changes

Goods-Producing

to

Service-Delivering

18

2000-2014

-310,192

-52,080

-12,548

-11,616

27,849

52,659

63,918

82,518

103,000

177,602Health Care & Social Assistance

Accommodation & Food Services

Educational Services

Professional & Technical Services

Administrative & Waste Services

Finance & Insurance

Information

Transportation & Warehousing

Construction

Manufacturing

Occupational Growth Projections

Occupations

requiring

Post-Secondary ed.

growing faster

19

2012-2022 Projections by Minimum Educational Attainment

12%

11%

13%

18%

21%

16%

22%

20%

Less than High School

High School or Equivalent

Some College, no degree

Postsecondary non-degree

Associate’s Degree

Bachelor’s Degree

Master’s Degree

Doctoral or Professional Degree

Educational Supply vs Demand

NC’s workforce will need more education for

2025’s demands

20

2014’s Working Age Supply vs 2025’s Occupational Demand

46%

28%

17%

9%

54%

33%36%

22%

9%

67%

HS, Equivalent orBelow

Associate Degree orSome College no

Degree

Bachelor's Degree Master's,Professional, and/orDoctorate Degree

Post Secondary Ed

Current 2014 Supply (CPS) Demand 2025 (Georgetown)

Job Openings Peaking

Signs of a Mismatch

According to 2014 Employer Needs Survey:

• 44% of Employers had difficulty filling at least one position

• At least 40% of those cited workers’ lack of

• Work Experience

• Education Credentials or

• Technical Skills

21

Unemployment Rate Still High

138,956

40,000

60,000

80,000

100,000

120,000

140,000

160,000

Jan'09

Dec'09

Nov'10

Oct'11

Sep'12

Aug'13

Jul'14

Jun'15

Strategic Elements

Vision

To grow the North Carolina economy by strengthening the state’s workforce and connecting employers to skilled, high quality employees.

“…Through the NCWorks initiative, partners create a stronger alignment of services and resources to meet the workforce needs of businesses, connect North Carolinians to career and technical training and quality employment, provide the appropriate supports for populations with barriers to employment, and use data to monitor and assess program outcomes.”

Goals

• Create an integrated, seamless, and customer-centered workforce system

• Create a workforce system that is responsive to the changing needs of the economy

• Prepare workers to succeed in the North Carolina economy and continuously improve their skills

• Use data to drive strategies and ensure accountability

Strategies

Strategies for the Unified State Plan were developed using the NCWorks Commission’s Strategic Plan, as well as strategic plans from the NC Department of Health and Human Services and the North Carolina Community College System.

The Unified State Plan describes how:

• NC will fund core program activities to implement the plan, including how such activities will be aligned across core programs and partner programs;

• Activities will achieve alignment & coordination NCWorks Career Centers, partners outside the plan, and activities such as Registered Apprenticeship, Career Technical Education, and human services programs such as Temporary Assistance to Needy Families (TANF);

• will coordinate activities and resources to provide comprehensive, high quality, customer-centered services to Job Seekers, including those with barriers to employment;

• will coordinate activities and resources to provide high quality, comprehensive services to employers to meet their current workforce needs;

State Strategy Implementation


The Unified State Plan describes how:

• Strategies will engage the State’s education providers as partners in the workforce development system to enhance NC’s job-driven education and training system;

• NC will leverage resources to increase educational access

• NC will improve access to Post-Secondary credentials, such as Registered Apprenticeship certificates

• NC workforce system will coordinate with Economic Development strategies

From the Plan Draft:

“Core programs will also align with the state's goal of creating an integrated, seamless, and customer-centered workforce system through three specific strategies. Adult Education and Literacy programs will provide services that lead to further education, training, and employment. These programs will provide opportunities for adult learners through the provision of career pathways. These pathways will be customized at the local level and build on the Commission's framework and community college flexibility in curriculum and continuing education options.”



“Core programs will also align with the state's goal of creating an integrated, seamless, and customer-centered workforce system through three specific strategies. Adult Education and Literacy programs will provide services that lead to further education, training, and employment. These programs will provide opportunities for adult learners through the provision of career pathways. These pathways will be customized at the local level and build on the Commission's framework and community college flexibility in curriculum and continuing education options.”



“Programs will align with the state's goal of preparing workers to succeed in the NC economy and continuously improve their skills through three specific strategies. First, programs will provide transition programming to employment and/or career enhancement. Second, programs will develop career pathways at all skills levels. Third, programs will enhance services to English Language learners, out-of-school youth, individuals with disabilities, and incarcerated individuals.”

Operating Systems & Policies

The Unified State Plan includes descriptions of NC’s operating systems and policies that will support implementation of the plan’s Strategic Elements, including:

• Systems that support coordinated implementation, such that facilitate comprehensive data-collection

• State policies that will support integration, such as co-enrollment and common intake procedures across partner services

• A review of the NCWorks Commission and activities to assist the Commission to effectively carry out its mission


“The Common Follow-up System provides the mechanism for carrying out longitudinal analyses that can be utilized to develop measures of program performance. These measures will provide critical information that can be used in the assessment of program effectiveness.”


• Methods for the Assessment of Core Programs; Assessment of One-Stop Partner Programs; and Previous Assessment results describing the effectiveness of core programs and partner programs

• Distribution of Funds for Core Programs; Title I, Title II, and Title IV

• Plans for Data Alignment & Integration; Assessing Participants’ Post-Program Success; Use of Unemployment Insurance Wage Records Data; and Privacy Safeguards


“Common referral process for all agencies. One process used by all workforce partners when referring customers throughout the system.”


• How NC will monitor priority of service provisions for Veterans in accordance with the Jobs for Veterans Act

• How the One-Stop delivery system will comply with applicable provisions of the Americans with Disabilities Act of 1990


“In order to properly monitor the priority of service provisions for veterans in accordance with the requirements of the Jobs for Veterans Act, which applies to all employment and training programs funded in whole or in part by the Department of Labor, NC will establish a common referral process for veterans determined to have a significant barriers to employment to receive services from the Jobs for Veterans State Grants (JVSG) program’s Disabled Veterans’ Outreach Program (DVOP) specialist.”

Program ElementsTitles I & III

NC Department of CommerceDivision of Workforce Solutions

Workforce Innovation & Opportunity Act:Titles I and III

Connecting Talent to Jobs

through

Employer Engagement

Talent Identification and Development

at

NCWorks Career Centers and through NCWorks Online

34

Opportunity Act Title I

Services for Adults, Youth, and Dislocated Workers

• Meet with job seekers

• Assess skills

• Provide information on high demand jobs

• Plan a career

• Develop skills (training and/or work-based learning)

• Refer to other support services

35

Local Service Delivery Structure

Division provides oversight and funding to the 23 Workforce Development Boards across the state

• Private sector majority membership

• Service areas are single county and multi-county areas

• Oversees NCWorks Career Centers and local services to

customers

• Most of the $83 million Title 1 funding goes to local boards

• Served over 134K customers last year

36

Opportunity Act Title III

Supports services to both employers and job seekers

• Manage employer job postings in NCWorks Online

• Match qualified candidates to vacant positions

• Provides career guidance to job seekers

• Meets with all recipients of Unemployment Insurance

• Priority of service to Veterans

• $19 million used to serve over 519K customers last year

38

NCWorks Career Centers

• 78 certified NCWorks Career Centers across the state

• Serves both job seekers and employers

• “One Stop” locations that provide a wide array of

employment & training services

• Staffed by personnel from many different agencies

• Free services and computer access for the public

• No longer the “Unemployment Office”

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NCWorks Online

www.ncworks.gov

Adult Education & Family Literacy Act

Title II

Title II: Adult Education & Family Literacy Act: Core Purpose

Adult Education

• Academic instruction and education services below the postsecondary level that increase an individual's ability to:

• read, write, and speak in English and perform mathematics or other activities necessary for attainment of a secondary school diploma or its recognized equivalent;

• transition to postsecondary education and training; and obtain employment.

42

Assist adults to become literate and obtain the knowledge and skills for employment and economic self-sufficiency.

The Vision

• Workers and job seekers have access to basic skills instruction relevant to employment

through the one-stop delivery system.

• Education is provided in the context of industry-specific needs that involve employers and

is integrated with occupational skills training to achieve the best outcomes for participants.

• Programs use career pathways, integrated education and training, and workforce

preparation activities as hallmarks of excellent work-relevant instruction.

Title II: Adult Education and Family Literacy Act: Critical Services and Activities

43


Support the educational and skill achievement of Parents and Family Members to participate in the educational development of their children and improve economic opportunities for families.

The Vision

• Family literacy programs provide parents and family members with foundational skills that

boost their knowledge and confidence to support the educational development of, and to

become educational advocates for their children.

• Parents and family members are able to improve their skills to achieve readiness for

postsecondary education or training, job advancement, and economic self-sufficiency.

• Programs are designed to make sustainable improvements in the economic prospects for

a family and to better enable the family to support their children’s learning needs.

44


Assist incarcerated individuals in strengthening their knowledge and skills to promote successful reentry into society.

The Vision

• Individuals who are incarcerated have access to educational services that prepare them for employment, economic self-sufficiency, family roles, and responsible citizenship upon their release.

• Incarcerated individuals can access adult education and literacy activities that support post-release transition to higher levels of education and training, as well as meaningful employment.

• Programs are designed to support incarcerated and formerly incarcerated individuals’ access to life-expanding career pathways opportunities that include approaches such as dual enrollment, peer tutoring, and transitions to re-entry services designed to facilitate post-release success and reduce recidivism.

45

Adult Education and Family Literacy Act

Assist immigrants and English learners in improving their English and math proficiency and understanding of the rights and responsibilities of citizenship.

The Vision

• English learners have access to services to help them achieve competence in reading, writing, speaking, and understanding English.

• These competencies allow them to obtain secondary school credentials and succeed in education and training.

• Immigrants acquire an understanding of what it means to be a citizen and to participate in civic responsibilities.

• Programs are designed to provide high-quality math instruction, evidence-based English language instruction and civics education that is responsive to, and respectful of, the diversity of immigrants and English learners.

46

Title II: Adult Education and Family Literacy Act: Unified State Plan Highlights

Scope of Services

• Per NC General Statute 115D-1, the North Carolina Community Colleges System (NCCCS) Office is designated as the primary lead agency for delivering workforce development training, adult literacy training, and adult education programs in the State.

• The State Board has designated the College and Career Readiness section of the Programs and Student Services Division to administer the federal and state grant funds under the WIOA, Title II-Adult Education and Family Literacy Act.

• Annually, the North Carolina Community College System Office receives over $54 million dollars in state funds and $17 million dollars in federal funds for adult education and literacy activities in the state.

• Currently, there are 77 providers--- 58 community colleges and 19 community-based organizations.

• In the 2014-2015 Program Year, 77,092 students were served

47


Alignment of Content Standards

• North Carolina has already met the requirement to align its content standards for adult education with NC Department of Public Instructions’ state-adopted content standards.

• The North Carolina Adult Education Content Standards (NCAECS) are defined statements of the knowledge, skills, and other understandings that guide curriculum in order for students to achieve high levels of competency in reading, writing, speaking & listening, technology, and math.

• The standards are housed on the Adult Basic Skills Professional Development (ABSPD) website: http://www.abspd.appstate.edu.

48

http://www.abspd.appstate.edu/


New Requirements• Integrated Education & Training

• Workforce Preparation Activities

• Integrated English Literacy & Civics Education

Proposed activities to implement the new requirements:• Expand the Framework of Basic Skills Plus

• Develop Career Pathways and Transition Models

• Disseminate Best Practices

• Enhance Partnership with NCCCS Human Resources Development Program

• Increase Services to Youth

• Engage Employers

• Enhance Accountability

49


50

State Leadership Activities

Required Activities

1. Alignment with core programs at NCWorks Career

Centers.

2. Operation of high quality professional development

programs:

o Development and dissemination of instructional

and programmatic practices

o The role of eligible providers as a required

partner in NCWorks Career Centers

o Assistance in the use of technology.

3. Provision of technical assistance to eligible providers.

4. Monitoring, evaluation, and dissemination of

information.

• Development of content and models for

integrated education and training and career

pathways.

• Development and implementation of

programs for adult learners with learning

disabilities or English language learners,

which may include new and promising

assessment tools.

Permissible Activities


Funding Eligible Providers

• The North Carolina Community College System (NCCCS) Office will make available

competitive, multiyear grants or contracts to eligible providers within the State to develop,

implement, and improve adult education and literacy activities in North Carolina.

• There will be five sections in the WIOA-AEFLA application packet: 1) Program

Management, 2) Teaching and Learning, 3) Core Program Alignment, 4) Performance

Accountability, and 5) Financial Considerations.

• Eligible providers must submit their application packet to its applicable local Workforce

Development Boards for its review for consistency with the local plan/

• Applications will be reviewed by representatives from state and local core partners.

51

Title IV: Rehabilitation Act Vocational Rehabilitation Program Requirements

Title IV: Vocational Rehabilitation Programs Core Purpose & Structure

53

NC DEPT OF HEALTH &

HUMAN SERVICES

NC DIV VOCATIONAL REHAB

SERVICES (DVRS)

NC DIV SERVICES FOR THE BLIND

(DSB)

• Individuals with Physical, Deaf

or Hard of Hearing, Mental,

Emotional, Intellectual,

Substance Abuse disabilities

whose disabilities are an

impediment to employment

• Individuals who are Blind, have

Low Vision, or are Deaf-Blind

whose disabilities are an

impediment to employment

Title IV: Vocational Rehabilitation Programs Program Highlights

54

FFY 2015 DVRS DSB

Eligible Served 51,666 3,990

Individuals with Disabilities

Employed

6,315 497

Budget $118.7 M $4.8 M

Title IV: Vocational Rehabilitation Programs Services Provided

55

Services Provided by Division of Vocational Rehabilitation Services and Division of Services for the BlindS include:

• Counseling and Guidance• Diagnostic and Assessment of Abilities and Needs• Job-Related Supports & Placement, Supported Employment• Training in Job-related Skills• Physical and Mental Restoration Services• Modifications and Assistive Technology Services• Support Services• Orientation and Mobility Training Services• Auxiliary Services

Title IV: Vocational Rehabilitation Programs Unified Plan Highlights

• Input & Recommendations

◦ State Rehabilitation Councils

◦ Policy, Plan and Rules Review

◦ Consumer Input & Satisfaction

◦ Needs Assessments

56


Cooperative Agreements

Agreements with:

•Federal, State & Local Entities

•Assistive Technology Programs

•Other Disability-Related Agencies

•Rural Development and Agriculture

•Private Non-Profit Organizations

57

Title IV: Vocational Rehabilitation Programs Unified State Plan Highlights

Other Memoranda of Agreement and Memoranda of Understanding

For the purpose of:

• Increasing access to services by consumers

• Referrals to and from other agencies

• Coordinating support services

• Shared training

• Sharing data

• Special Projects

• Joint Planning

• Others

58

Title IV: Vocational Rehabilitation Programs Unified State Plan Highlights

Our WorkCoordination with external agencies:

• Education

◦ Transition Students

◦ Provision of Pre-Employment Transition Services

◦ Roles, Responsibilities and Procedures

• Community Rehabilitation Programs

◦ Providers of services under contract

◦ Supported Employment

59


Our Work

Coordination with Employers:

• Dual Customer Approach

• Business Reps

• Employer Services

• OJT and Internship Services

• Transition Services for Youth

60


Goals, Strategies, Evaluation and Reports• Agency Goals and Strategies

• Triennial Needs Assessment Results

• Evaluation Data

61

An Opportunity to be Intentionally Better

In developing the NC Unified State Plan, our workforce system and all its partners are setting on a course to become Intentionally Better.

Through better understanding of the NC economy and the needs of employers and taking inventory of the assets and tools provided by the NC workforce system.

By way of a common Vision and set of Goals that emphasize alignment, coordination, and partnership.

Powered by strategies to assess and improve our programs, to increase access to education and post-secondary credentials, engage employers, and integrate protocols and policies so that every North Carolina citizen has every Opportunity to be better.

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December 2, 2015

Documents

December 2, 2015 Developing the Workforce Innovation and ... · Developing the Workforce Innovation and Opportunity Act Unified State Plan December 2, 2015. ... 318,500 more jobs,