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Deal Tracker Analyser Participant Guide Version # 1.0

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Deal Tracker Analyser

Participant Guide

Version # 1.0

Participant Guide

© 2009 – Thomson Reuters Global Learning Platform Version #1.0 Page 2 of 43

Table of Contents Objectives...................................................................................................................................3

Module 1......................................................................................................................................4

Overview..........................................................................................................................4

Module 2......................................................................................................................................8

Getting Started.................................................................................................................8

Module 3....................................................................................................................................11

Reviewing Conversations and tickets............................................................................11

Module 3....................................................................................................................................14

Trade Processing...........................................................................................................14

Module 4....................................................................................................................................21

Trade Analysis ...............................................................................................................21

Module 5....................................................................................................................................30

Searching for Trades .....................................................................................................30

Module 6....................................................................................................................................32

Running Reports............................................................................................................32

Module 7....................................................................................................................................34

Administration and User Preferences............................................................................34

Reference List ..........................................................................................................................42

Appendix...................................................................................................................................43

Participant Guide

© 2009 – Thomson Reuters Global Learning Platform Version #1.0 Page 3 of 43

Objectives After completing this training course, you should be able to:

• Identify target users and benefits of Deal Tracker Analyser • List the functionalities of Deal Tracker Analyser • Correctly employ the Deal Tracker Trade processing function • Correctly employ the Trade Analysis function • Correctly employ the Trade Report function • Set up Deal Tracker Analyser user preferences

Participant Guide

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Module 1 Overview 1.1 What is the Deal Tracker Analyser?

The Deal Tracker Analyser is a web based application that is used to improve operational workflow efficiency. It is used for processing Dealing conversations and tickets as well as processing post-trade information from other trading platforms.

Having the Deal Tracker Analyser connected to dedicated Microsoft SQL Server or Oracle database, post trade history can be stored up to 10 years which in turn provides a cost effective data warehouse for compliance, eliminating the need for a printed paper trail. By capturing deal information real time, your back office can check for discrepancies straight away, and you can build a database that can be queried easily at any time for investigation further down the line.

1.2 How does Deal Tracker Analyser fit into client’s workflow?

Dealing 3000 is a system that allows interbank traders to communicate with each other and is used by virtually all banks and by many financial institutions. Deal Tracker Analyser is a system used by the back office operations to verify and process trade bookings.

The front office uses Dealing Direct to confirm trade details both directly with other banks/financial institutions and also via brokers. The Dealing Direct conversations and tickets flow to Deal Tracker once the trader has ended the conversation at their end. These deals then fall into several queues that will be picked up by the back office for processing.

The Dealing Direct conversations are compared to trade bookings within the bank’s Risk Management System or compared with the front office deal capture system. If all details agree the trade can be authorized and the conversation “ticketed”. If there are any discrepancies the trader must be informed and the trade will then be amended or the counterparty notified. Transactions done on Dealing 3000 Matching and other trading platforms are processed in the similar manner. In particular, the Trade Processing menu allows you to:

• Confirm Conversations to create Deal Tickets

• Process Deal Tickets by adding payment instructions and comments

• Check Deal Tickets

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The Trade Analysis and Trade Reports menus allow you to:

• Get up-to-the minute views of trading activity

• Obtain a wide variety of ready-made reports, allowing the trading activity to be examined from many perspectives

• You can also design and print your own reports

The Trade Search menu allows you to:

• Have instant access to historical conversations and trade details via Quick Search dropdown list

• Perform searches on historical content for previously processed conversations or for conversations containing certain numbers or keyword phrases via Advanced Search

1.3 What is the bigger picture of Deal Tracker Suite and how is Deal Tracker Analyser

being positioned?

• Dealing 3000 service offers the following three datafeeds: o Current Interest Feed (CIF) provides real time feed of information

relating to calls that are made and answered. This feed is typically used to trigger the display of credit limits from a risk management system. Kondor+ and Kreditnet offer this facility.

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o Ticket Output Feed (TOF) provides a post trade feed of ticket and associated confirmed conversations allowing straight through processing into risk management and position keeping systems.

o Deal Tracker Feed (DTF) provides detailed real time overview of conversations in addition to the status of the Dealing Server and Keystations.

• The Deal Tracker Server (DTS) passes data from the following datafeeds: o Ticket Output Feed (TOF) o Deal Tracker Feed (DTF) o EBS ASI feed1

The server enables these feeds to be replicated either as serial data or via an IP network connection allowing data to be passed to multiple third party or Reuters applications and systems. It may also be connected to an external Triarch Source Distributor, allowing DTF and TOF data to be distributed over the SSL if required.

• The Deal Tracker Application is used by a Treasurer to monitor trading activities of the traders under his charge. It displays calls information from Dealing Direct allowing the Treasurer to easily identify who is contacting the bank and their interest. The Deal Tracker Feed is connected to this application, allowing the Treasurer to overview positions which may be located globally.

• The Deal Tracker Analyser operates as a web based application allowing banks to review, process and analyse electronic trading information from Dealing Direct, Matching as well as electronic information from other vendors. Information from the Ticket Output Feed, Deal Tracker Feed or other transaction sources are stored, via the Deal Tracker Archiver, within a local database. The Deal Tracker Analyser enables a bank to easily add to the stored records of the trade and mark each trade as processed – so reducing the amount of administration necessary from dealers. The quality of information passing from front to back office is vastly improved.

• The Deal Tracker Archiver may be used to connect to Dealing datafeeds (TOF and DTF) to provide a comprehensive electronic store of information. This information contains Deal Tickets, Conversation Text and Calls Data. The Deal Tracker Archiver may be used for data warehousing purposes or for processing and analytics with the Deal Tracker Analyser.

• The Deal Tracker Print Server Pro (PSP) is a software only product allowing customers to remove Dealing printers for electronic Text-File storage of conversations, Tickets and Matching Audit print outs.

1.4 What are the salient features of Deal Trader Analyser?

• Product Home Page customization. The Product Home Page is customizable to suit each client’s usage.

1 The EBS ASI feed is equivalent to Reuters TOF which is mapped to emulate the TOF output from a Dealing Server. However, not all EBS FIDs can be passed from the Deal Tracker Server to the Archiver. For example, EBS has FIDs for “credit” which Dealing has not.

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• Enhance Look & Feel. All pages comply with Reuters standard GUI and create more user satisfactions from the Look & Feel.

• Advance Search feature. Search criteria can be customized and saved for future use.

• Quick Search feature for Conversations. The search input box is provided on the top of every page for quick searching Conversations.

• Standard Report to export the results into Microsoft Excel or CSV format. The results from Standard Report can be exported into Microsoft Excel or CSV format.

• Limitation of access following permission granted. Offer the feature to limit the ability to access some functions by limiting the user’s permission.

• A feature to import Risk Management Reference numbers to Reuters Deal Tracker database. Offer a feature to associate the booked Risk Reference numbers with deal tickets, using an externally imported spreadsheet that looks up the deal tickets in the database and updates them with each reference number.

• Administration functionalities. Offer a more convenient way for system configuration and user management.

• Support TCID Filter up to 30 TCIDs. The ‘Permitted TCID Access’ list on the User Maintenance and the ‘User TCID Filter’ list on the User Preferences are able to accept up to 30 TCIDs.

• Multiple installation instances. Support multiple installation instances up to 5 instances on one machine.

• Shortcut key support for each menu item. Pages can be accessed via the shortcut key (see appendix for full list).

• Windows Vista qualification. Qualified and supported on Windows Vista.

• Source of Data Management. Support increased number of source feed.

• New reports. New reports have been added. For example: Top 10 most recent, Conversation of the day, Create Missing Ticket, etc.

• Automatic mark Conversation as No Deal. The Global Options to enable conversations that are analyzed as “No Deal” to be automatically marked and filtered into the No Deals menu.

• Grouped Conversation. Trader can split their conversations into multi-parts by pressing <PRINT> on the Dealing 3000 keyboard. These split conversations are grouped to one single Conversation Number link.

• Conversation Active Review. Ability to inform if someone else has reviewed this conversation.

• Post Trade Service (PTS) menu. Provide a link to navigate to Post Trade Service page addressed in Post Trade Service Options under the Global Options.

• Audit trail and purge log. The audit trail log records in the database instead of the file. The purge log feature also provided in the Global Options.

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Module 2 Getting Started 2.1 Logging on

Using Deal Tracker Analyser is like any other browser-based application. Simply enter into your browser the URL given to you by your system administrator. If your Windows logon account matches the details registered in the Deal Tracker Administration User Maintenance utility you will be logged into Deal Tracker Analyser. A successful logon to Deal Tracker Analyser would display the Home page with permission to access some or all of the menu options.

Note: If the Home page is not shown, this means that your desktop logon account details do not match those registered with Deal Tracker Administration. Contact your system administrator immediately to resolve the issue.

2.2 Session time out

Your Deal Tracker Analyser session may be timed out after a period of inactivity. To carry on using the service, click the Reuters logo at the top of the Deal Tracker Analyser page.

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Note: You can set Deal Tracker Analyser to automatically refresh under User Preferences. If you do so, your Deal Tracker Analyser sessions will never time out.

2.3 Customizing your Home page

The Home page is configurable where you can customize according to how you work. It is mainly divided up into four sections:

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Quick Trade Search Instant access to historical conversations and trade details which are available from all pages within Deal Tracker Analyser

Menu bar Provides access to all other areas of Deal Tracker Analyser and is available from all pages

Top 10 Most Recent Trades Displays the 10 most recent trades which can be further filtered to display trades by specific TCIDs (see Home Page Manager).

My Links Provides links to other areas of Deal Tracker Analyser where boxes can be moved or removed. To customize the Home page layout to show or hide quick access menu page links, you can make selections to be displayed from the Homepage Manager tab within User Preferences.

To access the Homepage Manger, either click on your user login in blue at the top right of the Deal Tracker Analyser application or select User Preferences from the Others box under My Links within the Home page. Click further on the Homepage Manager tab to select desired layout. By default the Top 10 Most Recent Trades displays trades from all TCIDs unless filter for specified TCIDs is being applied.

Question 1 What are the 3 ways to access User Preferences within the Home page?

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Module 3 Reviewing Conversations and tickets From The Top 10 Most Recent Trades on the Home page or any Trade Processing page you can easily view a subset of information about the conversation or ticket which is called the Deal Review Assist. Simply hover the mouse over any conversation number to view the Quote Status indicated by different colors within the Conversation Information window.

Click further on the conversation number to drill down to the Conversation Detail page where you can review the conversation text in full.

Orange - Quotes have been given, but not traded Green - Quotes have been dealt on Yellow - Quotes declared but nothing there

Red - No Quotes made yet

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The Deal Review Assist also applies for Ticket Information where a subset of information about the ticket is displayed by hovering the mouse over the ticket number. The Ticket Information window displays who last modified the ticket and who performed Check 1 and Check 2. Tickets manually created from conversations are linked to the ticket.

Click further on the ticket number to display the Ticket Detail page where you can check the details of the trade , enter the payment instructions , input any risk management system reference number to the relevant field and leave comments for Mid Office . Unless the system has performed auto check, select the checkbox and add your name to confirm who checked the ticket . Save any changes by clicking the button or view more details of the trade by clicking the button to display Ticket Editor.

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Within the Ticket Editor window, trade information can be displayed in full by selecting the appropriate tab . Upon saving your changes by clicking the button , click the

button to return to the previous Ticket Detail window. You may want to print all fields by clicking the button .

Question 2 What are the different colors being used for Quote Status indication? Randomly display conversation details in full to double check if correct status has been captured.

Exercise 3 Use the Deal Review Assist to have a quick overview of Ticket Information. Display the Ticket Editor of the same deal and name the different tabs available within the Ticket Editor.

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Module 3 Trade Processing The Trade Processing menu offers a series of reports that offer help in reviewing and processing Tickets and Conversations throughout the workflow of back office:

TRADER EXECUTESDEAL

CONVERSATIONSWITHOUT TICKETS(POSSIBLE DEALS)

UNCHECKED TICKETS

MARKED AS NO DEALMARKED AS TICKET

BY BACK OFFICE ANDCHECKED

CHECKED TICKETS

NO DEALS CHECKED TICKETS

POSSIBLE DUPLICATETICKET

CONVERSATIONPROCESSING WORK OUTSTANDING

WORK COMPLETED

WORK COMPLETED

WORK COMPLETED WORK COMPLETED

YesNo

YesNo

DEALCONFIRMED?

IS CONVERSATION ADEAL?

CHECKED BYBACK OFFICE

DEALER BRINGS UP REVIEWLATER AND CONFIRMS DEAL

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Reports can be run at different stages of the above workflow diagram and are split into the following areas:

• Conversation Processing The middle office or back office operations can review Dealing conversations that are without tickets, these deals are automatically filtered into different display work queues.

• Work Outstanding This work stream shows a list of work queue options for displaying conversations without tickets (combined with unchecked tickets), Unchecked Tickets and Checked Tickets.

• Work Completed This work stream shows a list of work queue options for displaying trades that have been booked or reviewed and marked as no deal, also the work queue possible duplicate tickets can be used to highlight and remove double booking of trades.

• Import Risk Management This is for automating the updating of ticket reference numbers from your Risk Management system.

3.1 Conversation Processing

Conversations Without Tickets (possible deals) • Displays conversations that do not yet have Tickets but appear to represent valid

Deals, in that they have a currency, rate, volume, deal direction and value date. This may have happened because the trader has yet to click the <CONFIRM> button for that deal in Dealing Direct.

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• Enlists deals that have not been booked into Risk Management system and are classed as exceptions

• Can be refined to display specific date range by selecting the analysis period from the dropdown list

• To be further processed by one of the following two ways: o Ask the trader to double check trade details and confirm the deal as ticket o Drill down the conversation number in blue to display the Conversation

Detail page for the conversation to determine if there is deal or no deal

To manually book a trade, compare the trade details captured against the details in the relevant risk management system (examples shown here are Sierra, Summit and WSS marked as which can be set up by the system administrator) and add any comments for the middle office . Enter the number of tickets to create from the conversation and click the button to move the conversation to Unchecked Tickets page. If no reconciliation is possible, click the button to move the conversation to No Deals page.

Tips: Typical User – Back Office

Benefits – Extracted Direct deals are stored in centralized location and are highlighted which makes it clear which deals need to be confirmed in Direct Review for the TOF.

Conversations Without Tickets (possible no deals) • Displays conversations without Tickets that may be pure conversation or No Deals

due to missing currency, rate, volume or period • Enlists deals that have not been booked into Risk Management system

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• Can be refined to display specific date range by selecting the analysis period from the dropdown list

• To be further processed by double checking conversation details and click the button if there is a trade to be booked or the button if there isn’t a

trade.

Tips: Typical User – Back Office

Benefits – All No Deals are centrally stored

3.2 Work Outstanding

All Conversations Without Tickets and Unchecked Tickets • Displays ALL conversations that are either linked with unchecked tickets or without

tickets

• Includes tickets that have been booked from other front office trading platforms and are in “Unchecked” state ready to be reviewed, or can be set to “Auto checked” by the Deal Tracker system

Unchecked Tickets • Displays tickets that have not yet been checked which may have been manually

booked from the front office trading platform, either from Dealing Direct or other trade notification systems

• Ticket Automatic Options may be setup to have tickets from specified TCIDs automatically checked and moved to the Checked Tickets page. For example you may want all RTFX trades to be automatically checked and go straight to the Checked Tickets queue.

• To remove ticket from Unchecked Tickets page, click the ticket number to display Ticket Detail page and perform and accordingly.

Tips: Typical User – Back Office

Benefits – All confirmed deals are stored in one report. Once changes are updated, the ticket deal will be transferred to the Checked Tickets list.

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Work Status • Displays the work status of the specified period for the following:

o The amount of Conversations with Tickets (possible deals) o The amount of Conversations without Tickets (possible no deals) o The amount of Unchecked Tickets o Start and End Conversation number of the day

Tips: Typical User – Back Office

Benefits – Very easy to see how much work is still outstanding.

3.3 Work Completed

Checked Tickets • Displays booked trades that have either been reviewed and marked as “checked”

from an unchecked ticket status

• Displays trades from a matching front office trading system such as Matching on Reuters or EBS Spot/Prime venue which are “Auto Checked” by the Deal Tracker system

Tips: Typical User – Back Office

Benefits – All deals that have been checked by the back office are stored in centralized location. Dynamic updates allow the back office to keep track of activity.

No Deals • Displays Dealing Direct conversations that have been manually reviewed and

marked as no deal

• Displays Dealing Direct conversations when the auto review has been enabled for no deal marking by the Deal Tracker system

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Possible Duplicate Tickets • Displays booked trades that might have accidentally been booked twice. The list of

duplicates can be reviewed and manually deleted from the Deal Tracker system

• To delete duplicate deal, click the ticket number to display the Ticket Detail page and delete the ticket by clicking the button.

Tips: Typical User – Back Office

Benefits – Duplicate deals are quickly identified, thus eliminating the error of double-positioning and double payments.

3.4 Import Risk Management

By importing ticket reference numbers from your host risk management system into Deal Tracker Analyser via Excel spreadsheet, the system matches and auto updates the ticket reference numbers under the corresponding Custom Dealing Field for the individual Ticket. Advanced Trade Search can then be setup to search for risk management reference numbers associated with the confirmed deals for Dealing 3000 or other trading platforms.

Exercise 4 Identify conversation that contains deal information but without having a deal ticket. Upon checking with the trade details, manually created a ticket for the conversation. Locate the newly created ticket under Work Outstanding and sign off Checked 1. Confirm the checked ticket is now transferred out from Work Outstanding into Work Completed.

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Exercise 5 Perform Trade Search to retrieve trades that contain ticket references from Risk Management system. Drill down individual ticket to view full details.

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Module 4 Trade Analysis FX managers and middle office operations can benefit from using Analysis reporting to monitor trading activity across the organization this helps towards improving currency operations strategy.

Trade Analysis options are available from the menu bar or via the My Links section which give you fast overviews of the patterns of trading activity:

• by Counterparty

• by Currency Pair

• by Trader

• and a number of “miscellaneous” reports showing call activity, latest Conversations and Tickets, and allow you to search for individual Deals or Counterparty details

Tips: Typical Users – Front and Back office

Benefits – Trading activities can easily be reported and monitored which leads to a more efficient trading room. Historical trading activities can be reported to analyse past trends.

4.1 Counterparty Analysis

Tips: Typical User – Chief Dealer

Benefits – Trading patterns with counterparties can be reported which could assist in improving marketing strategies

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Total Trades This report displays the numbers of Deals made with each Counterparty in a Selected Period or Last 12 Months. The totals are broken down into separate Deal Types for Selected Period or individual months for Last 12 Months.

Incoming Call Analysis This report displays the amount of incoming calls you have received from individual counterparties via Dealing Direct. Click the TCID in the Calling TCID column to display a breakdown of all the calls where information is broken down by Trader, TCID, time and date, call delay, rang off and interest message.

Tips: Typical User – Chief Dealer

Benefits – Interest messages can determine where main business lies. Trading patterns can be reported which assist in improving marketing strategies in order to gain more business.

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Reuters Dealing Conversations Incoming Vs Outgoing This report displays the number of Dealing Direct conversations with counterparties. Information is broken down by TCID, incoming conversations, outgoing conversations and total conversations.

Tips: Typical Users – Chief Dealer and Corporate Desk

Benefits – Incoming calls can determine who the main aggressors in the market are. Outgoing calls can determine how pro-active the corporate desk is with their corporate clients.

Trades per Counterparty This report displays the number of trades you have done with your counterparties. Information is broken down by TCID, Bank Name, deal types and Total Deals. Drill down any of the blue quantity to display more information about the trades in the Source Information section at the bottom of the page.

4.2 Currency Analysis

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Total Trades This report displays number of trades of the Selected Period or Last 12 Months and the traded volumes of the Selected Period or Last 12 Months by currency pair and deal type.

Tips: Typical Users – Chief Dealer and Corporate Desk

Benefits – Trading activities can be reported for a particular currency pair which can determine trends. The corporate desk can see which currency pairs represent the main business with their corporate clients.

Rejected Conversation Quotes This report displays rejected Dealing conversations quotes by currency and type of trade with the total amount of rejected conversations displayed on the right. Drill down any of the blue quantity to display conversations details in the Rejected Conversations Quote Results page.

Tips: Typical User – Chief Dealer

Benefits – Counterparties who reject quotes can be quickly identified which will allow users to be able to initiate marketing strategies and gain more business.

Analysis by Source When you select Analysis by Source, the report that appears shows the Number and Volumes of Deals made in each currency in a given time period. This is the starting point from which to obtain the source of the deals by drilling down the blue quantities of the selected Deal Type and Currency for the analysis.

Tips: Typical User – Chief Dealer

Benefits – Trading patterns and volume can quickly be viewed on one screen.

4.3 Trader Analysis

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Total Trades The Total Trades report shows the total number of Deals made by each trader of the Selected Period or Last 12 Months. The totals are broken down into separate Deal Types for Selected Period or individual months for Last 12 Months.

Trader Profiles When you select Trader profile, a list of all your Traders is presented, showing their IDs, names and TCIDs. Detailed trade information of the required trader can be obtained by drilling down to the TraderID column which further displays the Trader Information section at the bottom.

Tips: Typical Users – Chief Dealer and Treasury Manager

Benefits – Trader activities can be reported quickly and discreetly which can improve desk efficiency.

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Incoming Call Response This report displays a breakdown of all incoming calls answered by each trader during a given time period with the average delay in answering those calls. Drill down any dealer name in blue to display further details in the Selected Calls section at the bottom of the page.

Outgoing Conversations This report displays a breakdown of all outgoing conversations initiated by each trader during a given time period. Drill down any dealer name in blue to display further details in the Outgoing Conversations section at the bottom of the page.

Tips: Typical Users – Chief Dealer, Treasury Manager and Corporate Desk

Benefits – Trader activities can be reported quickly and discreetly which can improve desk efficiency. Outgoing calls can determine how pro-active the corporate desk is with their corporate clients.

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Analysis by Source When you select Analysis by Source, the report displays the number of deals made by each trader in a given time period broken down according to different deal types. Drill down any blue quantity to further display source and volume details in the Source Information section at the bottom of the page.

4.4 Miscellaneous

Unanswered Calls This report displays details of calls made that were not answered during the selected time period, including call time, caller and local TCID, trader name, interest message and call delay.

Tips: Typical Users – Chief Dealer and Treasury Manager

Benefits – Busy TCIDs can be monitored and desk efficiency can be managed quickly.

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Recent Calls This report displays details of calls made during the selected time period, including trader ID, local TCID and the TCID that was called, call time and delay together with interest message.

Tips: Typical Users – Chief Dealer and Treasury Manager

Benefits – If the chief dealer steps out of the dealing room, the most recent activities can be viewed quickly which allows the chief dealer to be aware of the most recent trading activities.

Trade by Source This reports displays the number of deals from each Source in a given time period. Click on any source to display deals details in the Trades By Source Results page.

Latest Direct Conversations This report displays the latest Dealing Direct conversations during the specified time.

Tips: Typical Users – Chief Dealer and Treasury Manager

Benefits – If the chief dealer steps out of the dealing room, the most recent conversations can be viewed quickly which allows the chief dealer to be aware of the most recent trading activities.

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Counterparty Look-up This page is used to find out more details and trade information about a counterparty. You can search for counterparties by TCID, Name, City or Country. Drill down any TCID in blue to display the Counterparty Information section at the bottom of the page where information is further broken down into Trades by Trader, by Source, by Currency together with Outgoing Conversations, Incoming Calls and the Summary page.

Tips: Typical Users – Chief Dealer and Corporate Desk

Benefits – Trading patterns with counterparties can be reported which could assist in improving marketing strategies in order to gain more business. Trade to call ratio can determine amount of business done with a particular counterparty.

Missing Tickets This report displays a list of ticket numbers that are missing from the sequence of trades, and ticket numbers where there might be a problem due to renumbering.

Note: The Channel field will always be 1 unless the same TCID is being used by another trading platform.

Exercise 6 Identify the top currency pair that is being traded within the past month and the source breakdown of those trades.

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Module 5 Searching for Trades Deal Tracker Analyser provides you options for both Quick Search and Advanced Search. Quick Trade Search The Quick Search field is located at the top right of each page of the Deal Tracker Analyser whereby you can perform quick trade searches from any page with the application. This enables instant access to historical conversation and trade details which can be used to help resolve counterparty queries whilst conducting other trade processing activities.

Searches can be performed using the above criteria where the start and end dates of the search are defined under your User Preferences. If you select either of the Source of Trade options, a secondary drop down list will be available for you to select further. Any trades that match your search criteria will be displayed immediately below.

Tips: Typical User – Back Office

Benefits – Queries can be investigated quickly which save time and money.

Advanced Trade Search

The Advanced Search allows you to customize and save search criteria for future use. The default Trade Search can be customized by clicking on the button. Simply select any Available Item from the left-hand panel or Add All to display all search criteria.

Note: By default, the Search Start dates and End dates are set to “Today” and “Yesterday”. You can change the default search range from the User Preferences page.

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Once finished with your selection, the result Trade Search can be saved for future use by naming it with descriptions. Any previous saved search can be found under My Searches tab. You can even set the customized search as default Trade Search page by clicking Set as Default. Any trades that match your search criteria will be displayed immediately below the Search Criteria where you can sort those results by clicking any of the blue column headers.

Exercise 7 Run both quick and advanced search for conversation text which contains “CLS” in the past 12 months and save such search for future use.

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Module 6 Running Reports Middle and Back office operations can benefit from generated reports to reconcile booked trades to highlighted exceptions between the front office deal capture and the risk management system. The standard Trade Report can be accessed either from the main menu or from the Others box on the Home page.

Tips: Typical Users – Back Officer, Chief Dealer, Treasury Manager and Corporate Desk

Benefits – The filters allow very specific reports to be run. If several sites are hooked up, remote conversation printing can allow a user in a London site, for example, to print out a report of activities in Frankfurt.

Standard lists of reports are available from the “Report On” drop down list and generated report results can be exported to a Web page, MS Excel or CSV format. Report Criteria Start Date Set the beginning date of the report. Enter the time if required.

End Date Set the ending date of the report. Enter the time if required.

Report On Select the report data from the dropdown list.

Showing Choose between the total amount of deals or total volume to be displayed

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Detail Level Select the level of report details to be displayed among Summary Only, Summary + trade details or Summary + details and text from the dropdown list

TCID Filter Filter the report by clicking Select TCID Filter to include your selection of TCIDs to be displayed

Group By Select how the report is grouped and split by clicking Group By to include your selection of Broker, Counterparty, Currency, Deal Type, Local Code or Source to be displayed

Sort By Select how the report is sorted by clicking Select Sort By to include your selection of Broker, Counterparty, Currency, Deal Type, Local Code or Source to be sorted

Sort Direction Select Ascending to display oldest trades at the top or Descending to display newest trades at the top

Detail Fields Select what fields are displayed in the report by clicking Select Detail fields to include your selection of available fields to be displayed

Report To Select the output format of the report among Web, Excel and CSV from the dropdown list.

Exercise 8 Run trade report for all deals done within the past week displaying field details of trade source and export to Excel for record keeping.

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Module 7 Administration and User Preferences

7.1 User Maintenance

User Maintenance allows you to perform the following with Administration rights given to Deal Tracker Analyser:

• View permission details for all Deal Tracker Analyser users in your organization

• Filter what users are displayed by using the fields and dropdown list at the top of the page to filter users by User ID, User Name, Role and Permissions

• Add user by clicking the button to access the User Create page and select entitlement to be granted for the user

• Edit or delete user by drilling down the User Id in blue to access the User Profiles page. Click the button for profile update or the button to remove user from the list

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Permission Description Edit Permission to edit ticket records

Ticket Permission to generate tickets from conversations

Analysis Allow access to the Trade Analysis, Trade Recent and Trade Report menus

Trade Allow access to Trade Processing menu

Search Allow access to Trade Search menu

Check1 Check1 on tickets entitled

Check2 Check2 on tickets entitled

No Deal Permission to mark or unmark conversations as No Deal

Tools Allow access to PTS menu which is used to launch Reuters Trade Affirmation (RTA)

Upload Permission to upload risk reference IDs

Export Permission to export data (MS Excel, CSV or Web)

7.2 Database Maintenance

The Database Maintenance functionality is only available to Database Administrator where both Database Configuration and Database Management options would be greyed out for general users.

7.3 Application Configuration Allow you to edit, add or delete a data source which maps the numeric code used by an Electronic Communications Networks (ECN) to a description of your choice.

Exercise 9 Locate your login details within Deal Tracker Analyser. Look up what role you have been assigned and the user profile of your id.

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7.4 Global Options

The Global Options page allows you to change settings for ALL users in your organization. When making changes in the Global Options page, all users currently logged in will have their session timed-out and will have to click the Reuters logo to carry on using Deal Tracker Analyser.

Note: The Global Options page is used to change settings for ALL users in your organization. If you want to change settings in Deal Tracker Analyser that only apply to you, this is done in the User Preferences page.

The following settings are available in the Global Options page:

• Global Options

• Ticket Automatic Options

• Processing Options

• Auto Checked Manual Ticket

• Custom Dealing Fields

• Post Trade Services Options

• Audit Trail Options

Global Options Session Timeout is the period of inactivity within Deal Tracker Analyser before you have to restart your session. Restart your session by clicking the Reuters logo. Query Timeout is the amount of time Deal Tracker Analyser will wait for data to be retrieved from your database when running a search. A higher number should be set if running a large search and/or database runs slowly. Records in Recent Activity is the amount of trades to be displayed in Trade Recent page. It is recommended to have a value of 300 up to 500. Records in Search Results is the amount of trades to be displayed in the Search windows and is recommended to have a value of 300 up to 500.

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Ticket Automatic Options Enter the TCID for any tickets that are to be Auto-Checked. You can enter up to 50 TCIDs. Use a space between each TCID if you are entering more than one. Conversation Automatic Options Enter the TCID for any tickets to be automatically marked as No Deals up to 50 TCIDs. Processing Options No Deal Warning can be selected to hide the warning box when marking a deal as no deal. Disable Uncheck Ticket can be selected to prevent tickets that have been marked as checked, to be then marked as unchecked again. Show Mid-Office Comment can be selected to display the Mid-Office Comment text field. Auto Checked Manual Ticket Auto Check 1 is to be selected if you want deals from TCIDs in the Ticket Automatic Options field to be automatically marked as having completed Auto Check 1 and moved to the Checked Tickets queue. Auto Check 2 is to be selected if you want deals from TCIDs in the Ticket Automatic Options field to be automatically marked as having completed Auto Check 2. You can only select this option if Auto Check 1 has already been selected.

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Custom Dealing Fields Custom Field 1, 2 and 3 allow you to personalize the description for the custom fields in the ticket/conversation. Post Trade Services Options Primary is the main URL for accessing Reuters Trade Affirmation from the PTS menu. Secondary is the alternate URL for accessing Reuters Trade Affirmation and is used if the main URL is inaccessible. This may be the URL to RTA using BT Radianz. Audit Trail Options Enable Log can be selected to enable audit logging which allows you to view activity on the system who reviewed and edited tickets. Note that selection of such option is not recommended if an audit trail is not required as the performance of Deal Tracker Analyser can be affected by enabling this option. Overwrite log older than (days) allows you to specify the number of days you want to keep the audit trail for before the log gets overwritten.

7.5 Counterparty (TCID) Manager

Deal Tracker Analyser has a static directory list of all Dealing sites. With Administrative rights given to Deal Tracker Analyser, you can view, edit, add or delete counterparties.

To add a counterparty, click the button to enter the TCID, Name, City, Country, Answerback and Notes for the counterparty. To edit or delete a counterparty, drill down the TCID in blue to display the Counterparty Profiles page. Click the button to refresh changes made for the counterparty or the button to remove counterparty from the list.

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7.6 Audit Trail

Audit Trail provides information about user activities at your organization within the Deal Tracker Analyser system. With Administration rights given, you can view User Login Status, Current Active Users, Last Accessed Trade Processing Menu and Admin Log. The date range of reports retrieval can be refined by specifying the Start Date and Time (if required).

The User Login Status tab shows log in activity for all users while the Current Active Users tab shows which users are currently logged in to Deal Tracker Analyser. The Last Accessed Trade Processing Menu tab captures tickets and conversations that have been modified through the Trade Processing menu displaying details of the user, report, ticket or conversation. The Admin Log tab shows all Administration activities and the Administrator who made those changes. These include the changing of permissions, and adding or deleting users.

7.7 Debug Mode

Debug Mode is mainly used for troubleshooting purpose which can be enabled by selecting the checkbox to see query strings under the Administration menu. A SQL command box will then be displayed on top of each result when running queries for the following:

• All pages under Trade Processing menu except Import Risk Management • All pages under Trade Analysis menu

• Trade Search page

• Trade Report page

• Trade Recent page

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7.8 User Preferences

User Preferences allow you to change settings in Deal Tracker Analyser that only apply to you instead of all other users across the organization. To display the User Preferences page, either click on your user login in blue at the top right of the Deal Tracker Analyser application or select from the Others box under My Links within the Home page.

Once in the User Preferences page, you can specify the default settings for the following:

• Period set for running any reports from the Trade Processing, Trade Analysis and the Trade Recent menus

• Period set for running Quick Search or Advanced Trade Search and any Trade Report

• Automatic refreshes all pages in Deal Tracker Analyser and the frequency of the refresh

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• Amount of trades per page to be displayed in the Trade Search, Quick Search and Trade Recent pages

• Dates display in the format of day-month-year or month-day-year • Times display in GMT, local server’s time or your PC time for all trades and dates

within Deal Tracker Analyser • Data sorting by the column of your selection in ascending or descending order

To change your personal settings, click the button and close the Deal Tracker Analyser. Launch the application once again for changes to come into effect.

Question 10 How can the User Preferences be setup in order to avoid session timed out?

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Reference List Additional information on Deal Tracker Analyser is available as follow: Product A – Z: Reuters Deal Tracker http://paz.ime.reuters.com/portal/channel.cfm?bmode=edit&channelid=512 Deal Tracker Analyser v5 - Quick Start Guide http://paz.ime.reuters.com/portal/makefile.cfm?channelid=512&objectid=383524 Deal Tracker Analyser v5 eLearning https://reuters.plateau.com/plateau/user/deeplink.do?linkId=ITEM_DETAILS&componentID=4324&componentTypeID=ACT&revisionDate=1233314100000 Access to in-house demo system for Sales and Training http://paz.ime.reuters.com/portal/makefile.cfm?channelid=512&objectid=376445 Support Model & Escalation Procedures for Transactions FX (Deal Tracker included) http://paz.ime.reuters.com/portal/makefile.cfm?channelid=512&objectid=383484

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Appendix Page to be displayed Shortcut Keys Conversations Without Tickets (possible deals) Ctrl + Shift +1 Conversations Without Tickets (possible no deals) Ctrl + Shift +2 All Conversations Without Tickets & Unchecked Tickets Ctrl + Shift +3 Unchecked Tickets Ctrl + Shift +4 Work Status Ctrl + Shift +5 Checked Tickets Ctrl + Shift +6 No Deals Ctrl + Shift +7 Possible Duplicate Tickets Ctrl + Shift +8 Import Risk Management Ctrl + Shift +9 Trade Search Ctrl + Shift +S Trade Recent Ctrl + Shift +R Trade Report Ctrl + Shift +P Reuters Trade Affirmation (RTA) Ctrl + Shift +T User Preferences Ctrl + Shift +U Quick Search (To focus on the input box of Quick Search) Ctrl + Shift +Q Product Home Page (To go back to Product Home Page) Ctrl + Shift +M Trade Search with default search selected Ctrl + Shift +D