Embed Size (px)
Citation preview
TURN YOUR SERVICE DRIVE INTO A PROFIT-GENERATING MACHINE
Full Name I Company I Job Title I Email
BILL WITTENMYER I ELEAD1ONE I PARTNER I [email protected]
22C O N F E R E N C E & E X P O
The 2017 Equation
22C O N F E R E N C E & E X P O
Narrowing Profit Margins+
Lease Returns & PricePressures
+Over-
Inventoried/Incentivized=
Shift in Variableto Service
22C O N F E R E N C E & E X P O
Customer Experience Brand Loyalty Every Visit Counts
Building a Brand Customers Love
22C O N F E R E N C E & E X P O
Rethinking Old Processes
7-10xmore consumer transactions per
month than sales
22C O N F E R E N C E & E X P O
UpsellOpp
MaintenanceMenus
Video/Photo Damage Record
Fast ApprovalUpsellOpp
AccessInfo
Upsell Opportunities
22C O N F E R E N C E & E X P O
It’s All About The Delivery.
22C O N F E R E N C E & E X P O
Avg-Size Dealership30-Days, March 2017
Inspection RateASR Rate
Declined Services
KPI’s to ROI
45.8%32.5%
A 14% Lift With Good Follow Up
$62,655 $88,423
Average-sized DealershipMonthly RO Count: 2,200Effective Labor Rate: $75 45.8%
22C O N F E R E N C E & E X P O
Generate an Additional $1.1M Annually
.06 RO 1,320 Hrs/ RO
45.8%
IncreaseGross Profit
$2,768,781
$3,909,261
Perpetual Profit
22C O N F E R E N C E & E X P O
22C O N F E R E N C E & E X P O
