DCM Company Profile Rev.03.1 (Normal)

Manage by PT. Delta Cipta Mandiri Rev: 03/08102013

Profil PerusahaanProfil Perusahaan Company ProfileCompany Profile

PT. Delta Cipta Mandiri adalah perusahaan jasa

konsultasi dan pelatihan di bidang bisnis dan

manajemen. Ruang lingkup kami berfokus pada

standarisasi sistem manajemen yang mengacu

pada Standar-standar Nasional maupun

Internasional.

Sejak berdiri pada tahun 2003, kami memiliki

pengalaman dalam mengembangkan sistem

manajemen pada industri manufaktur, antara lain

bidang Metallurgy Process, Mining, Garment and

Textile, Corrugated Box, Wood Working,

Electronics, Injection Molding, Electro Plating,

dan masih banyak lagi.

Dalam perkembangannya, kami telah membantu

banyak organisasi di berbagai ruang lingkup,

seperti Trading, Supplier, Penyalur Tenaga Kerja

Kapal, Property and Developer, Perbankan,

Lembaga Pendidikan dan Universitas, Unit

Pelayanan Kesehatan, serta Instansi

Pemerintahan.

Para konsultan dan instruktur kami telah terlatih

dan berpengalaman lebih dari 15 (lima belas)

tahun di berbagai ruang lingkup organisasi, mereka

juga berpengalaman sebagai Auditor/Lead Auditor

dan telah memiliki sertifikat IRCA.

Kami juga menjalin hubungan baik dengan

beberapa Badan Sertifikasi yang sudah

terakreditasi baik secara nasional maupun secara

internasional, seperti: SGS Indonesia, Bureau

Veritas Certification, Sucofindo dan SAI Global

Indonesia.

PT. Delta Cipta Mandiri is a consultancy and

training services company in the field of business

and management. Our scope is focused on

standardization the management system referring

to the national and international standards.

Since its established in 2003, we have experienced

in developing management systems on

manufacturing industries, among others, the field

of Metallurgy Process, Mining, Garment and

Textile, Corrugated Box, Wood Working,

Electronics, Injection Molding, Electro Plating,

and many more.

In its development, we have helped many

organizations in various scope, such as Trading,

Supplier, Ship Employment Agency, Property and

Developer, Banking, Educational Institutions and

Universities, Health Care Units, and Government

Agencies.

Our consultants and trainers have been trained and

experienced more than 15 (fifteen) years in a

various scope of organizations, they also

experienced as an Auditor/Lead Auditor and have

certificate of IRCA.

We also have good relations with some

Certification Bodies that are accredited both

nationally and internationally, such as: SGS

Indonesia, Bureau Veritas Certification, Sucofindo

and SAI Global Indonesia.

01 DCM │ Company Profile

Sekilas Profil Sekilas Profil Profile In BriefProfile In Brief

VisiVisi Menjadi mitra terbaik dalam pengembangan usaha

dengan menjunjung tinggi profesionalisme.

MisiMisi Menyediakan jasa konsultasi dan atau pelatihan

dalam bidang pengembangan organisasi, sumber

daya dan pemasaran.

Mengembangkan potensi sumber daya manusia yang

dimiliki melalui pembelajaran secara terus-menerus

dengan menanamkan nilai-nilai kejujuran, ketangga-

pan dan tanggung jawab.

VisionVision Become the best partner in business development by

upholding professionalism.

MissionMission Provides consultancy and or training services in the

field of organizational development, resources and

marketing.

Develop the potential of its human resources through

continuous learning by instilling the values of honesty,

responsiveness and responsibility.

02 Company Profile │ DCM

Nilai-Nilai Perusahaan

Kepuasan Pelanggan - Berorientasi pada

kepuasan pelanggan dengan mempertimbang-

kan nilai-nilai kualitas serta komitmen terhadap

pelayanan yang diberikan sesuai dengan

kebutuhan dan harapan pelanggan.

Integritas - Mengutamakan kejujuran dalam

menggunakan dan mengelola sumber daya di

dalam lingkup usaha, serta bertindak konsisten

sesuai dengan kebijakan organisasi dan kode

etik profesi.

Inovatif - Kemampuan untuk berfikir dan

mengembangkan nilai-nilai kreatifitas serta

perbaikan secara berkesinambungan yang

memberikan manfaat serta nilai tambah bagi

pelanggan.

Kompetensi - Menjaga profesionalisme serta

tanggung jawab dalam melaksanakan dan

menyelesaikan setiap pekerjaan dengan hasil

yang bermutu.

Kewiraswastaan - Menumbuhkan semangat

bisnis di dalam koridor perusahaan, berupaya

menciptakan peluang pasar dan pantang

menyerah dalam menghadapi setiap tantangan.

Teamwork - Membangun kerjasama tim yang

solid dan bergerak fokus secara terintegrasi

untuk mencapai tujuan perusahaan.

Company Values

Customer Satisfaction - Oriented on customer

satisfaction with consider to the values of quality

and commitment to services provided in

accordance with the customer needs and

expectations.

Integrity - Priority to honesty in using and

managing resources within the scope of

business, as well as act consistently in

accordance with organizational policies and

codes of ethics of profession.

Innovative - The ability to think and develop the

values of creativity and continuous improvement

that provides benefits and added value to

customers.

Competence - Maintain professionalism and

responsibility in implementing and completing

every job with quality results.

Entrepreneurship - Raise the spirit of business

in the company’s corridor, strive to create market

opportunities and unyielding in the face of any

challenge.

Teamwork - Build solid team collaboration and

integrated moving focus to achieve company

goals.

Kami menawarkan solusi yang dapat membantu

berbagai organisasi dalam upaya mengembangkan

standarisasi sistem manajemen guna mencapai

peningkatan kualitas serta pemenuhan persyaratan

pelanggan.

Layanan kami meliputi kegiatan konsultasi,

pelatihan, audit internal dan audit pihak kedua

(audit pemasok), serta kegiatan manajemen

lainnya sesuai dengan kebutuhan pelanggan kami.

Standar-standar yang menjadi acuan kami

diantaranya, ISO (International Organization for

Standardization), IEC (International

Electrotechnical Commission), SNI (Standar

Nasional Indonesia), dan Standar-standar lainnya.

We offer solutions that can help various

organizations in an effort to develop a

standardization of management system in order

to achieve increased quality and fulfillment of

customer requirements.

Our services include consultancy, training, internal

audit and second party audit (audit of suppliers), as

well as other management activities in accordance

with the needs of our customers.

Standards that become a reference us among

others, ISO (International Organization for

Standardization), IEC (International

Electrotechnical Commission), SNI (Standard

Nasional Indonesia), and other standards.

Layanan Kami Layanan Kami Our ServicesOur Services



> ISO 9001:2008 Sistem Manajemen Mutu

Quality Management System

> ISO 14001:2004 Sistem Manajemen Lingkungan

Environment Management System

> ISO/TS 16949:2009 Sistem Manajemen Mutu untuk

Industri Otomotif

Quality Management System for

the Automotive Industry

> OHSAS 18001:2007 Sistem Manajemen Kesehatan &

Keselamatan Kerja

Occupational Health & Safety

Management System

> ISO 22000:2005 Sistem Manajemen Keselamatan

Pangan

Food Safety Management System

> ISO/IEC 17025:2005 Sistem Manajemen Mutu

Laboratorium Penguji dan

Kalibrasi

Quality Management System of

Testing and Calibration

Laboratories

> ISO/IEC 27001:2005 Sistem Manajemen Keamanan

Informasi

Information Security Management

System

> ISO 50001:2011 Sistem Manajemen Energi

Energy Management System

> SA 8000:2008 Akuntabilitas Sosial

Social Accountability

> ISO 26000:2010 Panduan Tanggung jawab Sosial

Guidance on Social Responsibility

> ISO 31000:2009 Prinsip dan Panduan Manajemen

Risiko

Principles and Guidelines of Risk

Management

> ISO 19011:2011 Panduan Sistem Manajemen Audit

Guidelines for Auditing

Management System

> IWA 1:2005 Panduan Penerapan Sistem

Manajemen Mutu bagi Organisasi

Pelayanan Kesehatan

Guidelines of Quality Management

System in Health Service

Organizations

> IWA 2:2007 Panduan Penerapan Sistem

Manajemen Mutu bagi Organisasi

Pendidikan

Guidelines of Quality Management

System in Education

> TQM (Total Quality

Management)

> HACCP (Hazard Analysis and Critical

Control Points)

> GMP (Good Manufacturing

Practice)

> 5S (Seiri, Seiton, Seiso, Seiketsu,

Shitsuke)

> Lean & Six Sigma

> Balanced Scorecard

> Advanced Product

Quality Planning

> Production Part

Approval Process

> Failure Mode and

Effects Analysis

> Measurement System

Analysis

> Statistical Process

Control

Temukan informasi lebih lanjut tentang layanan kami pada katalog

konsultasi dan pelatihan. Anda dapat mengunduhnya dari situs kami

Find more information about our services in consultancy and training catalogue. You can download from our website

Hingga saat ini, kami telah membantu banyak

organisasi di berbagai ruang lingkup, seperti

industri manufaktur, jasa, serta perdagangan

nasional maupun multinasional yang tersebar

di seluruh Indonesia.

Bagi kami, keberhasilan pekerjaan kami

merupakan keberhasilan kemitraan bersama

mereka yang dibangun melalui kontribusi,

kepercayaan, dukungan, serta partisipasi aktif.

Kami akan terus berupaya meningkatkan kualitas

pelayanan dengan menyesuaikan perkembangan

global, serta pendekatan solusi yang

dikembangkan berdasarkan kebutuhan mereka.

Kemitraan yang telah terjalin merupakan suatu

bentuk masukan bagi kami untuk terus

memberikan manfaat nyata terhadap

pengembangan usaha mereka dan sekaligus

membina hubungan harmonis secara

berkelanjutan.

Until this time, we have helped many organizations

in various scope, such as manufacturing industry,

service, as well as national and multinational

trading that are spread all over Indonesia.

For us, the success of our work is the success of

the partnership with them that built through

contributions, trust, support, and active

participation.

We will continually strive to improve service quality

by adjusting the global development, as well as the

solutions approach that developed based on their

needs.

Existing partnerships is an input for us to continue

to provide tangible benefits to their business

development and at the same time fostering

a sustainable good relationships.


Pencapaian Pencapaian AchievementAchievement

Klien Perwakilan Klien Perwakilan Representative ClientsRepresentative Clients

► Badan Pelayanan Perizinan Terpadu Kota Bekasi

► PT. Caturmas Karsaudara (Kenari Mas)

► PT. Pacific Texindo Industry

► PT. Jasa Marga (Persero) Tbk. Cabang Palikanci

► PT. Buana Finance Tbk.

► SMP Negeri 30 Jakarta Utara

► PT. Monex Investindo Futures

► Pemerintah Kota Bekasi Bagian Organisasi

► PT. Nusantara Satria Agung

► PT. TD Williamson Indonesia

► Badan Perencanaan Pembangunan Daerah Kota Bekasi

► Sekolah Tinggi Ilmi Ekonomi PASIM Bandung

► Kantor Inspeksi PT. BRI (Persero) Tbk.

► PDAM Tirta Patriot Kota Bekasi

► PT. Artha Debang

► Universitas Ibnu Khaldun (UIK) Bogor

► SMU Negeri 1 Bekasi

► Learning Center Group PT. Bank Mandiri (Persero) Tbk.

► PT. Busana Cemerlang

► SMP Negeri 1 Cikini

► Puskesmas Pondok Gede

► Rumah Sakit Jiwa Pemprov Jawa Barat

► PT. Onamba Indonesia

► PT. Great Giant Pineapple

► PT. ISTEM/ACTEM

► PT. Bima Drilling Tools

► PT. SMT Solution Indonesia

► dan lain-lain / and others


PT. Delta Cipta Mandiri Jl. Medan Raya C3/13 Bekasi Jaya Indah 17112 Jawa Barat - Indonesia P : +62 21 98176650 F : +62 21 88353013 E : [email protected] W : www.dcm.co.id

Documents

DCM Company Profile Rev.03.1 (Normal)