DCG Team Meeting – Q4 2014-15.pdf

2015 WIPRO LTD | WWW.WIPRO.COM | INTERNAL 1

DCG Team Meeting

Q4 2014-15


Agenda

Leadership Update

Practice & Sub-vertical Update

Account updates TJX and Kohls

Questions


Leadership update

The year in review 2014-2015

Looking forward 2015-2016


Wipro @ NRF 2015


How do we differentiate?

Innovation Discussions & Workshops

Solution Pilots

POVs & Papers


Wipro@ TJX TJX Company Overview

Off-price mission: To deliver a rapidly changing assortment of quality, brand name merchandise at prices 20-60% less than

department and specialty store regular prices, every day

Works on 'opportunistic buying pattern

Rapidly changing assortments, Aggressive inventory management

Target customer: o Female

o Between 25-54 years old

o Middle to upper-middle income

o Fashion and value conscious

o Shops high-end department and specialty stores and online

Last year, Standard & Poors increased TJXs long-term credit rating from A to A+, one of the strongest in retail industry.

The company's strategy for continued success as the economy improves is to grow its store base at home and abroad.


Wipro@ TJX TJX Business Model

TJX buys goods which are

unsold/excess inventory/out

of fashion/factory seconds

from brand manufacturers or

retailers

Based on the store base and

reach, goods get delivered to

different warehouses across

US,UK,Canada,Europe

TJX sells these goods at prices

20-60% less than department and

specialty store regular prices,

every day as an off price retailer

Customer segment :Middle- to

upper-middle-income shopper

Fashion and value conscious

16,000+ Vendors Source product in more than 75 countries


Wipro@ TJX Major Initiatives


Sub-vertical Update Food and Grocery

Specialized practice vertical within Retail DCG

Cover Online, In-store, Multi / Omni channel grocery

Across Supply Chain, Merchandising & Store Ops., Digital Marketing

Vision

Build knowledge and capability - Case Studies, Understanding Documents, Papers PoV, Whitepaper

Grow the business - Climbing up the value chain in existing engagements, Seek new opportunities

Focus Areas & Solutions

Customer Experience, Loyalty & Personalization Contextual Personalization

Operations visibility and optimization Labor Scheduling, Video Analytics, Staff Training

Projects & Prospects

Current Engagements: ASDA, Royal Ahold, Morrisons

Prospects Coop Norge, Ahold USA

8 out of Top 10

57 out of Top 100

Top 250 Global

Retailers*

* Deloitte Top 250 - Global Powers of Retailing 2015


Sub-vertical Update Drugstores and Convenience

Capabilities and opportunities specific to drugstores and convenience stores Across the value chain and different domains Contribute to any opportunities in health, wellness, beauty and convenience areas of other

retailers

Focus areas Pharmacy operations and claims management Medication adherence Innovation for convenience stores

Solutions and Thought Leadership Current solutions Universal Medication Schedule, Connected Care Whitepapers/ POVs 3 POVs are in pipeline to be published around medication

adherence, next generation pharmacy services, gamification

Current Projects and prospects Current engagements CVS Health, Walmart, Target RFPs/ RFIs supported Shoppers Drug Mart, Michaels, CVS Prospects Valora, Rite Aid


Practice Update Omnichannel Retail & Supply Chain Build a unified competency of customer facing elements as well as supply chain processes across Retail

vertical

Contribute to all opportunities in Omnichannel Retail & SCM across Retail vertical Improve our mindshare in the market with analysts, customers and partners

Focus areas Help Retailers to achieve a consistent and channel agnostic perfect order fulfillment Help them achieve the Omnichannel process maturity through order from anywhere, fulfill from

anywhere, and return to anywhere solutions

Solutions and Thought Leadership Current solutions WiFAST (Wipros Framework for Automated Sterling Testing), Omnichannel Process

Maturity Assessment Framework

Whitepapers/POVs 3 POVs to be published - Integrating instore and virtual shopping experience, Store associate incentivization, Managing orders having a mix of Grocery & GM product categories

Current Projects and Prospects Current engagements Kohls, Walmart, Sams Club, ASDA, Target, Petco, JCP, Morrisons, TJX RFPs/RFIs supported Best Buy, True Value, Walmart, Petco, Guitar Center, Alshaya, Petsmart, CVS

Bluestem, WSI, Reliance Retail, Shoppers Stop Prospects Best Buy, Walmart, Petco


Practice Update In-store and Merchandising

Mandate

Contribute to opportunities in the Store operations and Merchandising

Build competency in Merchandising and Store operations.

Focus areas

Role of Stores in the Omni channel world

Store Innovations

Solutions and Thought Leadership

Current solutions Video Analytics, Store Associate Learning

Whitepapers/ POVs

o Integrating In-store and Virtual Shopping Experience,

o Currently working on Transforming Assortment planning in the Omni channel world

Trainings planned Promotion Optimization


Wipro @ Kohls Kohls Lines of Business

Logistic

s Stores


Wipro @ Kohls Charter of a Domain SMEs

Initiation Provide input to the estimation process Assist in adding clarity to the business case

Requirements

Work closely with business to firm requirements from a program standpoint Map BRD to SRD at a functional level & draft QCoE Ready Reckoners

Design

Write process maps & test scenarios while mapping to requirements

Engage with business users & review use cases

Build Review test cases / test data linked to critical & high priority requirements Perform impact analysis of change requests

Test Validate defects with business requirements for showstopper defects Guide testing team on business processes and functionalities

Support Periodically review raised defects and study impact Review and update QCoE Ready Reckoners

Shift left approach Higher number of enhancements / changes captured post

requirements Shorter lead-time in creating model-based (MBT) test

scenarios Higher quality of system test cases Wider coverage of test scenarios Lower Cost of Quality Higher Defect Removal Efficiency

Shift Left

The Wipro Framework for automated Sterling Testing (WiFAST)

For Stores & Logistics business, wipro proposed and implemented a Jmeter based test automation solution, targeting the IBM Sterling Order Management and Global Inventory Visibility applications

This resulted in around 90% savings in time compared to manual validation

4.5 times faster test results and 75% reduction in time taken compared to QTP (prior automation tool) usage

WiFAST


Wipro @ Kohls Kohls in 2015

Omni-channel Shopping Experience

Buy Online Pick Up in Store (BOPUS)


Questions


Thank You