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DC WIC Workforce System Technical Assistance Call August 1, 2017
Introduction & Welcome
Lauren Scott WIOA Program Manager DC Workforce Investment Council
Rosalyce Broadus-Brown Policy Analyst DC Workforce Investment Council
Anika Holmes Workforce Intermediary Program Manager DC Workforce Investment Council
Technical Assistance Team
Diane Pabich Interim Executive Director DC Workforce Investment Council
Guest Speaker: Jeffrey Marcella Workforce Consultant DC Workforce Investment Council
Session Agenda and Session Objectives
Diane Pabich, Interim Executive Director DC Workforce Investment Council
Session Agenda and Objectives • Provide an overview of three recently released WIGLs
• DC-WIGL-2017-012: Common Identifier • DC-WIGL-2017-013: Technical Assistance Request Form • DC-WIGL-2017-014: One-Stop Certification
• Provide updates on: • Career Pathways initiatives
• Q&A
Session Note – Q&A - There weren’t any previously submitted questions
that we will be answering on the call today. - For anyone who did not submit questions in advance
of today’s session, we will open the phone lines up at the end of the call to take questions.
- Please include your name, organization, and program with your question.
- We will provide answers to all questions submitted today in the call summary.
Common Identifier (DC-WIGL-2017-012)
Lauren Scott, WIOA Program Manager DC Workforce Investment Council
Common Identifier Objectives:
− Achieve USDOL three critical hallmarks of excellence in the workforce investment system, that: − the needs of businesses and workers driving workforce solutions, − American Job Centers provide excellent customer service, and − together the workforce system supports strong regional economies
− Establish a recognizable, national brand to provide an easy way for jobseekers and employers to locate, recognize and access workforce development services
Common Identifier What is the Common Identifier?
States and local areas have the option to use the “American Job Center” name and logo only or the tagline, "A proud partner of America's Job Center Network;“ in connection with any locally-developed identifier (cobranding)
Common Identifier Who must use the Common Identifier?
Required for comprehensive and affiliate One Stop Centers • On bricks-and-mortar • Materials printed, purchased, or created by the one-stop
delivery system • Websites, mobile applications, and electronic resources • Social media
Optional for partner sites Where there are other partners that also have physical structures, partner programs that might have standalone offices or additional offices, they're welcome to use the brand
Common Identifier When are the Common Identifier Rules/Regulations Effective?
− As of November 17, 2016, all primary electronic resources used by the one-stop delivery system, and any newly printed, purchased, or created materials are required to comply with the new branding requirements.
− One-stop centers may continue to use materials without the “American Job Center” branding which are created before November 17, 2016, until those supplies are exhausted.
− As of July 1, 2017, all products, programs, activities, services, electronic resources, facilities, and related property and new materials used in the one-stop delivery system materials must comply with the new branding requirements.
Common Identifier Poll question:
Has your agency/organization implemented the common identifier or tagline? a) Yes, we have updated all of our materials b) We are working on an implementation plan c) We’ll get started right after this TA call
Common Identifier References and Guidance
WIOA Law sec. 121(e)(4)
WIOA Final Rule 20 CFR § 678.900(c) (Aug. 19, 2016) (81 Fed. Reg. 55791)
TEGL No. 36-11 http://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=7695
FAQs https://www.doleta.gov/wioa/FAQs.cfm (September 30, 2016 and February 27, 2017)
Graphics Style Guide for Partners (with the terms of use for the logos) https://www.dol.gov/ajc
Technical Assistance
Request Form (DC-WIGL-2017-013)
Lauren Scott, WIOA Program Manager DC Workforce Investment Council
One Stop Certification (DC-WIGL-2017-014)
Lauren Scott, WIOA Program Manager DC Workforce Investment Council
One Stop Certification Certification includes assessments of: − One Stop effectiveness
− Physical and programmatic accessibility
− Continuous improvement
Certification of One Stops build upon commitments to integration and coordination through partner MOUs
One Stop Certification The One Stop Certification evaluation includes how well the One Stop center:
− Integrates available services among all system partners for participants and businesses
− Meets the workforce development needs of participants and the employment needs of local employers
− Operates in a cost-efficient manner
− Coordinates services among the One Stop partner programs
− Provides access to partner program services to the maximum extent practicable, including providing services outside of regular business hours where there is a workforce need
One Stop Certification Process − Business plan − Application for Certification − On-site review − Recommendation − Board approval and report to USDOL
One Stop Certification Business plan
− Customer Target Groups − Marketing, Outreach, Recruitment
Strategies − Physical and Programmatic
Accessibility − Cultural Competency Plan − Partners and Service Integration − Services Mix and Delivery − Supportive Services and Barrier
Remediation Strategies Business − Services Functional Alignment Strategy − Organizational Structure − Management Structure
− Staffing Plan and Case Management Caseload Strategy
− Staff Development and Capacity Building
− Partner Engagement − Sustainability Plan − Resource Allocation Report − Management Information System − Performance Outcomes − Performance Management Plan − Monitoring and Evaluation Plan − Customer Feedback Data
One Stop Certification Application for Certification − Effectiveness criteria
− 10 categories with 23 total elements
− Accessibility criteria − 7 categories with 13 total elements
− Continuous improvement criteria − 3 categories with 5 total elements
− Other (Certification Team observations) ‒ Notable practices ‒ Improvement opportunities ‒ Other comments
One Stop Certification Supporting Documentation − Applicants should submit or reference sufficient documentation
to support achievement of each criteria − Ensure/maintain client confidentiality when submitting materials − EXCESS COPYING OR PRINTING OF MATERIALS SHOULD
BE AVOIDED − OK to attach existing documents to submission − Direct the Certification Team to materials in their existing
locations online or in hardcopy during site visit
One Stop Certification On-Site Review − Scheduled at a mutually convenient time/date − Recommend an initial brief meeting to discuss the review and its
components − Recommend that the One Stop or Affiliate make relevant staff of
all on-site partners available as needed − Review will not interrupt normal operations − Review should take less than one business day − One Stop should be provided two to three business days to
supply any missing documentation or respond to follow-up questions from Certification Team
Career Pathways Taskforce − The Workforce Investment Council will host the first of series of
training courses; “Foundations for the Future Training”. The introductory course is a curriculum designed to help system staff understand the transformational vision, why the District is focusing on workforce system transformation, and what their critical roles will be in support of the transformation. The first training will be on August 9, 2017, 8:30 a .m. at Bertie Backus Campus
− The Career Pathways Asset and Efforts Survey was launched on Friday, July 14, 2017
Career Pathways Taskforce OSSE AEFLA AND WIC AWARDEES KICK-OFF EVENT
AUGUST 29, 2017 R.I.S.E. DEMOSTRATION CENTER
1. Academy of Hope Public Charter School 2. Briya Public Charter School 3. Catholic Charities of the Archdiocese of Washington 4. Congress Heights Community Training and Development Center 5. Four walls Career and Technical Education Center 6. Latin American Youth Center 7. Opportunities Industrialization Center–DC 8. So Others Might Eat (SOME) 9. Youthbuild Public Charter School 10. YWCA-NCA
Q&A
Session Note – Q&A - There weren’t any previously submitted questions
that we will be answering on the call today. - For anyone who did not submit questions in advance
of today’s session, we will now open the phone lines up to take questions.
- Please include your name, organization, and program with your question.
- Answers to all questions submitted today will be provided in the call summary.
Workforce System Technical Assistance
Workforce Implementation Guidance Letters • WIGLs posted at
http://dcworks.dc.gov/node/1202060 • To be notified of new WIGLs, email contact
information to [email protected]
TA Calls • Bi-monthly calls to provide workforce system guidance, TA, and updates • Audience:
• Senior-level, mid-level, and frontline supervisors and staff involved with operation of the WIOA One-Stop system, performance reporting, activity by Eligible Training Providers, and the implementation of WIC policies and WIOA law
• NOTE: TA call participation is mandatory for WIOA core partners and roll will be taken on the call. Please designate one person to represent your agency for each call. • Department of Human Services • Department of Disability Services • University of the District of Columbia Community College • Department of Employment Services • Office of the State Superintendent for Education
TA Calls • Previously-submitted questions will be answered on each
call • Questions submitted during calls will be addressed in call
summaries • To be notified of upcoming TA calls, email contact
information to [email protected]
Upcoming TA Calls • October 3 • December 5
Additional calls or activities may be added as necessary.
Contact Information Rosalyce Broadous-Brown Policy Analyst DC Workforce Investment Council 202-724-5098 [email protected]
Please sign up for the DC WIC’s mailing lists by submitting your contact information to [email protected].
THANK YOU! We appreciate your interest and engagement and
look forward to our continued work together!
