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Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Security Event Milan, Italy November 6, 2008

DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

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Page 1: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Security Event

Milan, Italy

November 6, 2008

Page 2: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Welcome

Introductions:• Massimo Peselli, country leader, Verizon Business• Matthijs van der Wel, manager principal forensics EMEA, Verizon

Business Security Solutions • Pietro Riva, sales manager Southern Europe, Verizon Business

Security Solutions

Page 3: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

2008 Data Breach Investigations Supplemental ReportIndustry Focus. More Analysis. Greater Insight.A comparison of risk factors among the finance, food, retail, and tech industries

Page 4: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

4Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

PROPRIETARY STATEMENT

This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate Verizon’s service.

This document and any attached materials are not to be disseminated, distributed, or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon.

The Verizon and Verizon Business names and logos and all other names, logos, and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are the property of their respective owners.

Page 5: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

5Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Securing the Securing the Extended Extended EnterpriseEnterprise

Security Solutions that Answer the Extended Enterprise Challenges

Securing the Securing the InfrastructureInfrastructure

• Ongoing monitoring and management

• Security log data handling• Business continuity• Consumer / employee

mobility

Securing the Securing the InformationInformation

• Application security• Data protection / data loss

prevention• Information access control

Governance, Governance, Risk, and Risk, and

ComplianceCompliance

• Measuring against risk• Meeting against multiple

compliance requirements • Third party security due

diligence

Page 6: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

6Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

The RISK TeamResponse, Intelligence, Solutions, Knowledge

1 Threat & Vulnerability IntelTrack and analyze new software vulnerabilities and related attacks

2 Underground IntelWatch discussions, code sharing, planning,... Histo rically BBS, then Usenet, now more IRC and Cons...

3 ICSA Labs IntelSecurity product testing and security consortia ope rations. 400+ products

4 Forensics IntelData and Intel from forensics investigations (200+ cases per year).

5 MSS IntelData from IDS, FW, IPS, Applications… Management & M onitoring SOC operations

6 Net IntelData from backbone. Sensors on more than 1 Millio n VzB addresses. Netflow Honey nets, Honey Pots…

7 Studies & Surveys VZB Studies, surveys (10+/yr), Others published dat a to drive Risk Models, equations & methodology

Page 7: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

7Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.7

More than 500 Data Breach Investigations Past 4 Years

From more than 700 Investigations performed by the Verizon Forensics IR Team during these 4 years.

Study Caseload includes only cases where:

1.Company was Attacked2.Attack was Successful3.Data was Breached4.Breached Data was Exploited

Caseload includes 3 of the 5 largest data breaches on record

Caseload includes between 1/4 and 1/3 of publicly

disclosed breaches between 2005-2007*

*Source: http://www.idtheftcenter.com/

Page 8: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

8Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.8

Take Home

1.All aspects of Risk vary by company, group2.No Cookie-Cutter Approach 3.Risk Basis can significantly Simplify GRC efforts4.Rise above Standards (HIPPA, PCI, SOX)5.Compliance needs to be based on Risk (not checklists)6.Verizon has better services based on real data

1. Simpler2. More effective3. More efficient

*Source: http://www.idtheftcenter.com/

Page 9: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Results & Analysis

Page 10: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

10Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Demographics

Industries

Page 11: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

11Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Breach Sourcesby Industry

Page 12: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

12Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

1,090,909 6,000,000 18%Partner

436,314 1,107,600 39%Internal

272,727 500,000 55%External

Tech

40,278 112,500 36%Partner

27,778 250,000 11%Internal

37,778 45,000 84%External

Retail

86,957 125,000 70%Partner

8,696 200,000 4%Internal

24,130 30,000 80%External

Food

61,445 151,250 41%Partner

65,625 175,000 38%Internal

2,250 4,000 56%External

Financial

73,404 187,500 39%Partner

68,617 375,000 18%Internal

21,830 30,000 73%External

All

Risk (Pseudo)Impact (# of Records)LikelihoodSourceIndustry

Simplified Risk Calculationby Industry

Page 13: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

13Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

External Breach Sources By Industry

Page 14: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

14Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Internal Breach Sources by Industry

0%0%8%2%Agent/Spy

0%11%0%2%Executive

77%45%31%50%IT Admin

23%33%53%41%End-User

0%11%

Insufficient number of cases for statistical analysis

8%5%Anonymous

TechRetailFoodFinancialAll

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15Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Partner Breach Sourcesby Industry

66%74%31%57%Partner Asset or Connection

0%0%8%3%Onsite Partner

17%13%15%16%Remote IT Admin

0%0%15%3%Remote End-User Insufficient number of cases for statistical analysis

17%13%31%21%Anonymous

TechRetailFoodFinancialAll

Page 16: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

16Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Threat CategoriesBy Industry

Page 17: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

17Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Threat CategoriesBy Industry

Page 18: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

18Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

0%2%0%0%1%Technical failure

0%3%0%5%2%User error

4%3%0%5%3%Inadvertent disclosure

8%16%21%20%15%Misconfiguration

88%76%79%70%80%Omission

TechRetailFoodFinancialAll

Threat Categories: ErrorBy Industry

Page 19: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

19Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Threat Categories: HackingBy Industry

Page 20: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

20Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

64%65%46%59%Planted by attacker

14%0%0%2%Physical installation

7%13%8%13%Downloaded via web

7%6%31%13%Network propagation

7%16%15%

Insufficient number of cases for statistical analysis

14%E-mail

TechRetailFoodFinancialAll

Threat Categories: MalcodeBy Industry

Page 21: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

21Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Attack PathwaysBy Industry

Page 22: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

22Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Attack PathwaysBy Industry

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23Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Attack DifficultyBy Industry

Page 24: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

24Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Targeted vs Opportunistic AttacksBy Industry

Page 25: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

25Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Compromised AssetsBy Industry

9%6%0%5%4%End-User Devices

11%5%0%5%7%Networks and Devices

7%2%2%16%7%Offline Data

73%87%98%74%82%Online Data

TechRetailFoodFinancialAll

Page 26: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

26Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Compromised DataBy Industry

Page 27: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

27Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Compromised DataBy Industry

Page 28: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

28Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Time Span of Breach EventsBy Industry

Page 29: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

29Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Time Span of Breach EventsBy Industry

Page 30: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

30Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Breach Discovery MethodsBy Industry

Page 31: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

31Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Breach Discovery MethodsBy Industry

Page 32: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

32Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Breach Discovery MethodsBy Industry

9 out of 10 breaches involved at least one

of these

Page 33: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Conclusions & Recommendations

Page 34: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

34Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Conclusions & Recommendations

Align process with policy - In 59% of breaches, security policies were established but not enacted through actual process.

Achieve “essential” then worry about “excellent” - 83% of attacks were not considered to be highly difficult and 85% were opportunistic. Identify essential controls and ensure implementation across the organization then move to advanced measures where appropriate

Secure partner connections - 39% of breaches involved business partners. Standard controls must encompass the data, systems and connections used in partner relationships.

Create a data retention plan - 66% of breaches involved data not known to be on the system. Efforts to locate, catalogue and track sensitive data and assess risk are highly beneficial.

Page 35: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

35Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Conclusions & Recommendations

Control data with transaction zones - Zones provide a foundation for granular control measures around data, additional layers of accountability and more pointed event monitoring.

Monitor event logs - Evidence of events leading up to 82% of breaches was available to the victim but this information was neither noticed or acted upon.

Create an incident response plan - An incident response plan should detail effective handling of attacks, post-breach procedures, evidence collection, freeze points, relationships with 3rd parties (i.e., law enforcement, legal counsel), and disclosure/notification policies.

Conduct mock incident testing - A periodic step-by-step walkthrough of procedures during a simulated breach event is a valuable learning experience and critical to vetting the response plan.

Page 36: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

36Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Page 37: DBIR-Italian media event (WITHOUT NOTES) Event.… · Netflow Honey nets, Honey Pots ... Demographics Industries. Confidential and proprietary material for authorized Verizon Business

Confidential and proprietary material for authorized Verizon Business personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Thank you