Dawn Norton211 Doe Lane 573-660-1539Poplar Bluff, MO 63901 dnorton.hicksanimalhospital@gmail.com

EDUCATION

Associates of Arts in General Education May 2015Three Rivers Community College, Poplar Bluff, MO GPA: 3.5/4.0

Graduated Cum Laude. Completed 1 year accounting certificate.

WORK EXPERIENCE

Hicks Animal Hospital; Poplar Bluff, MOInventory Manager July 2010-Present

Manage clinic’s inventory system including supplies, medications and controlled substances. Make and receive all purchase orders through in person meetings, phone and online sites. Create and organize inventory system including the computer companion system. Communicate and meet with drug company representatives. Research new products and drugs for clinic use. Assist with receptionist duties such as answering multiline phone system, scheduling

appointments, and handling money transactions. Complete clerical functions like entering data into client accounts and filing invoices, receipts,

client information etc. Fill veterinary prescriptions for clinic staff and clients. Enter lab results into software programs abaxis and idexx. Work with digital radiology by taking, processing and filing x-rays, specifically through

Dragonfly software. Set up office computer systems like the Veterinarian Practice Management software AVImark. Completing office management certification program. Attend and participate in continuation training and weekly staff meetings. Collaborate with outside organization like health department, animal control, etc. Organize clinic and mobile office’s drug cabinet and supplies. Run veterinarian fecal, heartworm and diagnostic testing.

Housekeeping July 2009-July 2010 Maintained clean and orderly clinic, lab, surgery room and office space. Handled and used multiple institutional cleaning chemicals. Disposed of biological waste properly.

SKILLS

Experienced with office management and inventory software. Proficient in Microsoft Office Word. Familiar with Microsoft Office Excel.