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DAVID C WALLER23 WAVERLY CIRCLE, NEWNAN, GA 30263, 678.850.0064, [email protected]
EXPERIENCE2015 TO PRESENT WELLS FARGO, N.A. PEACHTREE CITY, GAPERSONAL BANKER
Manage portfolios, service relationships, cross-sell products and services to individuals and businesses
Create solution packages based on individual and small business-related needs Provide broad base of services with the goal of acquiring 100% of customer’s business Perform as the face of the bank when dealing with current and prospective clients Resolve difficult customer situations effectively while providing friendly customer service
and ensuring the highest levels of customer satisfaction Develop and maintain relationships within Wells Fargo to maximize sales opportunities
and achieve minimum sales standards Act as ambassador of the bank with Rotary International Club Coach others to enhance their ability to educate our customers
2014 TO 2015 NEWNAN PRESBYTERIAN CHURCH NEWNAN, GAINTERIM YOUTH DIRECTOR
Ensured youth participation continued and grew during transitional phase in leadership by providing an environment that was inviting and inclusive
Faithfully guided Wednesday and Sunday night youth meetings with middle and high school students
Led the organization, development, and execution of a youth-led Youth Sunday worship service
Resolved conflicts and ensured pleasant participation between adults and parents with differing ideas
Organized mission trips, volunteer work, and other events to foster local and global community involvement
2011 TO 2015 CHICK-FIL-A, INC. LAGRANGE, GADIRECTOR OF OPERATIONS
Applied marketing concepts and operating strategies to maximize profits and minimize costs
Communicated market-wide and company-wide initiatives to customers and team members
Manage marketing budget and interact with local media for various newspaper articles Generated monthly P&L statement for Corporate Accounting Division Led promotions and projects involving integrated social media and live events Analyzed data to discover opportunities for improvement and designed systems for
implementation Edited posters, flyers, and social media posts for clarity and grammar Provided daily financial reporting to Corporate Headquarters Designed and implemented systems around procurement of products and goods for use in
the business Ensured employees were up-to-date with the latest business trends, compliance, and best
practices Implemented marketing for new corporate campaigns Served on various community service project leadership initiatives
2008 TO 2011 BANK OF AMERICA, N.A. LAGRANGE, GAPERSONAL BANKER
Established, deepened, and retained relationships with customers and small businesses Authored reports to send to Market Management Guest-spoke on market-wide conference calls to coach others on best practices for
success Evaluated data to maximize opportunities in all areas Acted as community liaison for bank at community and Chamber of Commerce events
EDUCATION1999-2003 CLEMSON UNIVERSITY CLEMSON, SCBACHELOR OF SCIENCE IN MARKETING, COLLEGE OF BUSINESS AND BEHAVIORAL SCIENCES
Minor in English Delta Sigma Pi International Business Fraternity
SKILLS Comprehension of Spanish language and Latino culture Experience collaborating as a member of a project team Able to prioritize, coordinate, and manage simultaneous projects and tasks Strong computer skills, proficient in Microsoft Office (Word, Excel, PowerPoint, Access &
Outlook) Experience with hiring, orienting, managing, and evaluating staff Excellent verbal and written communication skills Thrive in a fast-paced environment and ability to multi-task Work well independently and collaboratively Attention to detail and discretion with all activities related to the position Ability to establish and maintain positive and effective working relationships
REFERENCES Harry Barrow, Senior Pastor, Newnan Presbyterian Church, Newnan, GA, known 8 years,
770-253-4405, [email protected] Joshua Sells, Owner/Operator at Chick-fil-A Commerce Avenue, LaGrange, GA, known 5
years, 404-434-7740, [email protected] Christopher Ingram, Branch Manager, Regions Bank, Montgomery, Al. Known 11 years,
334-322-6845, [email protected]
