D A T A S H E E T

VOICEMAIL TRANSCRIPTION XM CONNECT INTEGRATED WITH GOOGLE, MICROSOFT, OR VOICEBASE

With XM Connect voicemail transcription services, you get an accurate transcription of the voicemail so you can read the message and take action wherever you may be.

READ YOUR VOICEMAIL

WHAT ARE THE BENEFITS OF VOICEMAIL TRANSCRIPTION WITH XM CONNECT?› Make decisions faster by browsing the content of voicemail

messages from your email inbox or XM Connect Mobile Client

› Access information from voice messages easily in noisy or unpredictable environments

› Several languages supported

› Powered by machine learning utilizing deep learning neural network algorithms to increase accuracy

› Ability to search transcriptions for specific content

1-888-766-1668 + 33 (0) 1 70 92 13 10info@xmedius.com xmedius.com

© XMedius Solutions Inc. - November 2019 / All rights reserved. The presentation and each of the elements, including the brands and logos appearing on this document are protected by the applicable laws on intellectual property, and belong to XMedius Solutions Inc., or are subject to a use authorization. XMedius Solutions Inc. reserves the right, at any time, to modify the technical characteristics of its products or services or to stop their marketing. XMedius Solutions Inc. strives to guarantee the accuracy of all the information contained in the document, but shall not be held responsible for any possible errors or omissions. All the information provided in this document is for reference only, without any form of guarantee. Consequently, this information shall in no case be considered as a contractual offer or be substituted for the consultation of a representative of XMedius Solutions Inc.

PICK THE PROVIDER THAT’S RIGHT FOR YOUXM Connect supports the best cloud-based transcription services, allowing you to pick the one that is ideal for your business.

› Google Cloud Speech-to-Text

› Microsoft Speech Services

› VoiceBase

EXTENSIVE TRANSCRIPTION SECURITYXM Connect Voicemail Transcription functionality is designed to preserve the privacy of your messages.

› Communications between the XM Connect solution and tran-scription service are encrypted

› Your data remains encrypted during the transcription process

› Transcription is 100% automated, without human involvement

› Both the message and transcript are deleted from the transcrip-tion service once the results have been sent to XM Connect

All voicemail transcription requires purchase of transcription services from Google, Microsoft or VoiceBase. XMedius offers VoiceBase through its network of channel partners.

VOICEMAIL TRANSCRIPTION

SPEECH SERVICESSPEECH-TO-TEXT

VOICEMAIL ONXM CONNECT

XM CONNECTRECEIVES THE TRANSCRIPTION,

THEN DELIVERS THE VOICEMESSAGE TO THE USER,

INCLUDING THE TRANSCRIPTION

XM CONNECTSENDS VOICE MESSAGE TO

GOOGLE, MICROSOFT OR VOICEBASEFOR TRANSCRIPTION