Datacard SD/CD Series Card PrintersInstallation and Administrators Guide

April 2013

Part No. 527249-001 Rev. C

NoticePleasedonotattempttooperateorrepairthisequipmentwithoutadequatetraining.Anyuse,operation,orrepairyouperformthatisnotinaccordancewiththeinformationcontainedinthisdocumentationisatyourownrisk.

Proprietary NoticeAlldrawingsandinformationhereinarethepropertyofDataCardCorporation.Allunauthorizeduseandreproductionisprohibited.

Trademark AcknowledgmentsDatacardisaregisteredtrademarkandservicemarkofDataCardCorporationintheUnitedStatesandothercountries.SDandCDaretrademarksofDataCardCorporation.WindowsisaregisteredtrademarkofMicrosoftCorporation.Allotherproductnamesarethepropertyoftheirrespectiveowners.

DatacardGroup11111BrenRoadWestMinnetonka,MN553439015Phone:9529331223Fax:9529337971www.datacard.com

2012,2013DataCardCorporation.Allrightsreserved.PrintedintheUnitedStatesofAmerica.ii

Revision Log SD/CD Card Printers Installation and Administrators Guide

Revision Date Description of Changes

A June 2012 First release of this document.

B November 2012 Updates for XPS printer driver v. 4.0

C April 2013 Updates for XPS printer driver v. 4.1iii

iv

Contents

Chapter 1: Installation______________________________________________________________ 1PC Requirements_______________________________________________________________ 1Network Requirements _________________________________________________________ 2USB Requirements ______________________________________________________________ 2Site Requirements ______________________________________________________________ 3Electrical Requirements ________________________________________________________ 4Secure Printing Requirements ___________________________________________________ 4Set Up the Printer _______________________________________________________________ 5

Prepare the Printer _________________________________________________________ 5Remove Packing Material from the Printer _______________________________ 5Load Cards_____________________________________________________________ 6Load Print Ribbon _______________________________________________________ 8Load the Cleaning Sleeve _______________________________________________ 9Install the Ribbon Cartridge______________________________________________ 9

Install Optional Equipment _________________________________________________ 10Install a Large Output Hopper __________________________________________ 10Install the 200-Card Input Hopper _______________________________________ 12 Install the Optional Cable Lock_________________________________________ 13

Use the Card Printer Driver ____________________________________________________ 13Use OpenCard Data Format ___________________________________________________ 13

Chapter 2: Elements of Card Design _______________________________________________ 15Basic Card Design ____________________________________________________________ 15Printing Design ________________________________________________________________ 16

Color Printing______________________________________________________________ 16Full-Panel Ribbon ______________________________________________________ 16Short-Panel Ribbon_____________________________________________________ 16Split-Ribbon Color Printing ______________________________________________ 16Manage Color_________________________________________________________ 17Print Text in Color ______________________________________________________ 17Print Graphics in Color__________________________________________________ 17

Monochrome Printing______________________________________________________ 18Monochrome Printing with Full-Color Ribbon_____________________________ 18Monochrome Ribbon __________________________________________________ 18Print Text in Monochrome ______________________________________________ 19

Print Bar Codes ____________________________________________________________ 19Bar Code Guidelines ___________________________________________________ 20Test Bar Codes_________________________________________________________ 21Card Design Changes That Affect Bar Codes____________________________ 21Printing Bar Codes with the Card Printer Driver ___________________________ 22

Apply Topcoat ____________________________________________________________ 23v

Non-Printing Areas_________________________________________________________ 23Standard Magnetic Stripe Non-Printing Area ____________________________ 24Standard Smart Card Non-Printing Area_________________________________ 24Custom Non-Printing Areas _____________________________________________ 24

Card Layout ______________________________________________________________ 25Margins _______________________________________________________________ 25Backgrounds __________________________________________________________ 26Image Placement _____________________________________________________ 26

Magnetic Stripe Design________________________________________________________ 27Magnetic Stripe Data Formats______________________________________________ 27

Three-Track Option (ISO/IAT)____________________________________________ 27Single-Track Option (JIS)________________________________________________ 28

Magnetic Stripe Coercivity _________________________________________________ 29Smart Card Design ____________________________________________________________ 30

Smart Card Codes on the Printer Label _____________________________________ 30Single-Wire Smart Card ____________________________________________________ 31Smart Card Processing Requirements _______________________________________ 31

Settings for Card Design in Printer Manager ____________________________________ 31

Chapter 3: Printer Manager________________________________________________________ 33Printer Manager_______________________________________________________________ 33

Access the Printer Manager________________________________________________ 33Printer Manager User Access Levels_________________________________________ 35

WebUser ______________________________________________________________ 35WebAdmin ____________________________________________________________ 35WebService ___________________________________________________________ 35

Print a Printer Manager Page_______________________________________________ 36Use the Printer Manager ___________________________________________________ 36

Status Menu ___________________________________________________________ 37Printer Setting Menu____________________________________________________ 38Troubleshooting Menu _________________________________________________ 58Personalization Tools Menu _____________________________________________ 63 Maintenance Menu ___________________________________________________ 64Log Out Menu _________________________________________________________ 65

Chapter 4: Supplies and Parts _____________________________________________________ 67Print Ribbon___________________________________________________________________ 68

Color Print Ribbon _________________________________________________________ 68Full-Panel Color Print Ribbon ____________________________________________ 68Short-Panel Color Print Ribbon __________________________________________ 68Color Print Ribbon Kits __________________________________________________ 68

Monochrome Print Ribbon _________________________________________________ 69Monochrome Print Ribbon Kits __________________________________________ 69Ribbon Saver __________________________________________________________ 70

Print Ribbon Storage Guidelines ____________________________________________ 70vi

Cards ________________________________________________________________________ 71Card Size _________________________________________________________________ 71Card Material _____________________________________________________________ 71Pre-Punched Cards _______________________________________________________ 71New Cards for Color Printing _______________________________________________ 72Adhesive-Backed Cards ___________________________________________________ 72Card Quality Guidelines ___________________________________________________ 72

Card Surface __________________________________________________________ 72Card Handling_________________________________________________________ 73Card Storage__________________________________________________________ 73

Replacement Parts ____________________________________________________________ 74Printhead Cartridge _______________________________________________________ 74Print Ribbon Cartridge _____________________________________________________ 74Cleaning Roller Spindle ____________________________________________________ 74

Cleaning Supplies_____________________________________________________________ 75Large Output Hopper__________________________________________________________ 75200-Card Input Hopper ________________________________________________________ 75Cable Lock Option ____________________________________________________________ 75Power Supply _________________________________________________________________ 75Cables and Power Cord _______________________________________________________ 76

Data Cables ______________________________________________________________ 76USB Cable _____________________________________________________________ 76Network Cable ________________________________________________________ 76Smart Card Cable _____________________________________________________ 76

Power Cord _______________________________________________________________ 77vii

viii

aptureandorganizethe WindowsServer2008,64bit WindowsServer2003,32bit

USB2.0portorEthernetnetworkconnection IDsoftwareorothercardproductionsoftwaretoc

datatoappearoneachcardChapter 1: Installation

ThischapterdescribessystemrequirementsandprovidessetupinstructionsfortheDatacardSD/CDSeriesCardPrinters.

Yourinstallationmayhaveadditionalrequirementsforacardproductionenvironment.Talktoyoursystemadministratortodeterminetheoptimumlocationforcardproduction.

PC RequirementsUseaPCthatmeetsorexceedsthefollowing: A32or64bitprocessor,runningat2GHzorfaster 2GBormorememory(RAM)andatleast1GBfreespaceontheharddrive Oneofthefollowingsupportedoperatingsystems:

Windows8,32or64bit Windows7,32or64bit WindowsXP,32bit,ServicePack3 WindowsServer2012

Fordriverinstallationtroubleshootingandcardproductiontroubleshootinginformation,refertoyourprintersDriverGuideandUsersGuide.SD/CD Installation and Administrators Guide 1

Network RequirementsYoucanconnectmanynetworkprinterstoonePC.Themaximumnumberofprintersdependsonthecapacityofthenetworktodeliverdatatotheprinter.Toinstallaprinteronanetwork,thefollowingcomponentsarerequired: AnEthernetnetworkthatusestheTCP/IPprotocolandcanrunat100

megabitspersecond,alsocalled100baseT.Printersalsosupport10baseT. AnEthernetcabletoconnecttheprintertothenetwork.AnEthernetcableis

notsuppliedwiththeprinter. APCthatmeetsthePCRequirementsdescribedonpage1,andis

connectedtoandcommunicatingwiththenetwork.

USB RequirementsYoucanconnectuptoeightcardprinterstoaPCusingUSBcables.ToinstallaprinterusingaUSBconnection,thefollowingcomponentsarerequired: AhighspeedUSBport.USB2.0isrequired. AUSBcabletoconnecttheprintertothePC.AUSBcableissuppliedwiththe

printer. APCthatmeetsthePCRequirementsdescribedonpage1.IfyouneedtoconnecttwocardprinterstoaPCwithoneUSBport,useasingle,independentlypoweredUSBhubtowhichyoucanconnectbothprinters.2 Installation

Site RequirementsSetupandusetheprinterinanenvironmentthatmeetsthefollowingrequirements. Providespacefortheprinter

andforclearancearoundtheprinter.Theprinterdimensionsandclearanceareaareshowninthefollowingtable.

Placetheprinterinanenvironmentwithtemperaturesrangingfrom60to95F(15to35C).

Useasinglephase,3wire,groundedreceptacle. Placethesystemanditssuppliesinacleanofficeenvironment,keepingpaper

andforeignmaterialsofftheequipment. Placetheprinteronasturdy,levelsurface.

PrinterModel

Dimensions (inches/mm)

A B C D E F G

SD26010.00254

8.80224

4.00102

6.85174

4.00102

15.37390

4.00102

SD260L and SD360 with Smart Card

10.00254

8.80224

4.00102

6.85174

4.00102

21.21539

4.00102

CD80010.00254

8.80224

4.00102

6.85174

4.00102

21.21539

4.00102

CD800 with optional multi-card hopper

N/A 14.5369

8.00203

16.5419

15381

27.5699

4.00102

Options such as a large output stacker and 200-card input hopper add height to the printer. Additional clearance is required when using these options.SD/CD Installation and Administrators Guide 3

Placetheprinterawayfromdirectsunlight. Donotplacetheprinternearheatingducts,fans,orotherairvents. Donotusetheprinterforpurposesotherthantheintendeduse.

Electrical RequirementsTheENERGYSTARratedpowersupplydetectstheinputvoltageandworkswithintherangestated.

TheprinterisENERGYSTARqualifiedonlywhenusedwiththeincludedpowersupply.

Secure Printing RequirementsSecureprintingconsistsofencryptingprintcommandsandcarddataandtransmittingtheinformationsecurelyfromthePCtotheprinter.Touseencryption,yourprintermustsupportsecureprinting.Printersthatsupportsecureprintingareshippedwithsecureprintingenabled.RefertoBehavioronpage42formoreinformationonusingthePrinterManagerwebservicetospecifyprintersecuritysettings.WhenyouusetheXPSCardPrinterDriver,thedriverusesthemostsecureprintingprotocolenabledintheprinter.Formoreinformation,refertoyourcardprintersDriverGuide.Ifyourcardproductionsiterequiressecureprinting,usethefollowing: DatacardSD260L,SD360,orCD800cardprinterswithsecureprintingenabled

APCthatmeetsthePCrequirementscitedearlierinthissection EthernetandUSBconnectionsthatmeettherequirements InternetExplorerVersion5.5ornewerinstalledonthePC

Printer Model Electrical Requirements

CD800110-240V/50-60 Hz/3.0 Amp

SD360

TheSD260andearliermodelsofSDandCDprintersdonotsupportsecureprintingandhandleonlynonsecureprinting.Youcaninstallamixofsecureandnonsecureprinters,butmakesuretoconnectandinstalleachsecureprintertotheappropriatehostPCduringinstallation.4 Installation

Set Up the PrinterThissectionprovidesinformationaboutsettinguptheprintertoprintcards.Setupincludesthefollowing: PreparethePrinter InstallOptionalEquipmentonpage10 UsetheCardPrinterDriveronpage13orUseOpenCardDataFormaton

page13Prepare the Printer

Topreparetheprintertoprintcards,removeanypackingmaterial,loadblankcardstockintotheinputhopper(optional),loadprintribbon,andloadacleaningsleeveontotheprintcartridge.

Remove Packing Material from the Printer

1. Unlocktheprinterandopentheprintersuppliesaccessdoor.

2. Removethepackingmaterialinsertedbehindthemulticardhopper.

3. Closetheprintersuppliesaccessdoor.

Requiredonlyonprinterswiththeoptionalmulticardhopper.SD/CD Installation and Administrators Guide 5

Load Cards

Single Hopper

Ifyouareusingamanualfeedprinter,skipthisstepandkeepasupplyofblankcardsclosetotheprinter.Forprinterswithaninputhopper,dothefollowing:1. Opentheinputhopper.2. Loadthecardsintotheinput

hopper.(Fanthecardsbeforeplacingtheminthehopperoptional.)

Insertmagneticstripecardswiththestripedownandtowardtherightsideoftheinputhopper.

Insertsmartcardswiththesmartcardchipontoptowardthebackofthehopper.

3. Closetheinputhopper.6 Installation

Optional Multi-Card Hopper

1. Unlocktheprinterandopenthemulticardhopper.

2. Loadthecardsintothehoppers.TheinputhoppersarelabeledH1throughH6.Youcanloadupto100cardsintoeachhopper.(Fanthecardsbeforeplacingtheminthehoppersoptional.) Insertmagneticstripe

cardswiththestripedownandtowardtherightsideoftheinputhopper.

Insertsmartcardswiththesmartcardchipontoptowardthebackofthehopper.

3. Closethemulticardhopperandlocktheprinterwhenyoufinishloadingcards.SD/CD Installation and Administrators Guide 7

Load Print Ribbon

Loadtheribbonwhenyouinstalltheprinterandwhentheribbonrunsout.1. Unlocktheprinterandopentheprintersuppliesaccessdoorontheoptional

multicardhopper.2. Opentheprintercover.

3. Removetheprintribboncartridge.4. Loadafullrollofprintribbonontothe

spindleclosesttothecartridgehandle.5. Placetheemptyspoolonthespindle

withtheblackgear.6. Windtheemptyspoolcounterclockwise

onefullturn.8 Installation

Load the Cleaning Sleeve

Loadanewcleaningsleevewitheachnewrollofprintribbon.Theprintershipswiththecleaningrollerspindleinstalledontheprintribboncartridge.1. Removethecleaningrollerspindlefrom

theribboncartridgeandslidethespindleintothecontinuouscleaningsleeve(a).

2. Placethespindlewithcleaningsleeveontotheribboncartridge(b).

3. Removetheprotectivewrapperfromthecleaningsleeve(c).

Install the Ribbon Cartridge

Installtheassembledprintribboncartridgeintotheprinter.1. Opentheprintercover.2. Holdtheprintribboncartridgebythehandleandloweritintotheprinter

withthehandletowardthefrontoftheprinter.

3. Makesurethattheribboncartridgeiscorrectlypositionedintheguides.4. Closetheprintercover(andthesuppliesaccessdoorontheoptionalmulti

cardhopper).Locktheprinter,ifnecessary.SD/CD Installation and Administrators Guide 9

Install Optional Equipment

Youcaninstalladditionalequipmentontheprinterdependingonyourrequirements.

Install a Large Output Hopper

Theoutputhopperincludedwiththeprinterholdsabout25cards.Theprinteralsocanbeusedwithanoptionallargeoutputhopperthatholdsupto100cards.Thelargeoutputhopperkitincludestwobasesectionsandthelargeoutputhopper.Thetwobasesectionsarethesame;turnthembacktobacktousethem.Eachbasehashooks(markedbygreencircles)toattachittotheprinterbase.

Youcanremovethestandardhopperandattachthelargeoutputhopperwithoutusingtools.

Base Sections

Large Output Hopper10 Installation

Dothefollowingtoattachtheprintertothebases,andtoinstallthelargeroutputhopper.1. Positiononebasesectionwiththeopenendfacingthebackoftheprinter.2. Lifttheprinteroverthebasesection.3. Alignthetabsinthebasewiththeslotsinthebottomoftheprinter.4. Pushuptoinsertthefourtabsintheslots,andthenpushthebaseforwardto

lockittotheprinter.5. Positiontheotherbasesectionwiththeopeningfacingthefrontofthe

printer.

6. Pushuptoinsertthefourtabsintheslotsandthenpushthebasebacktolockittotheprinter.

7. Removethe25cardoutputhopperfromtheprinter.Slideitout,similartoadrawer.

8. Slidethe100cardoutputhopperintotheassembledbaseandprinter.Makesurethatthetabs(shownincirclesintheillustration)securethehoppertotheprinter.

HINTS&TIPS Thebasesectionscontaindrawers,usefulforholdingcards,cleaningswabs,

orotherfrequentlyuseditems.Thedrawerscanbeopenedfromeithertheleftorrightsideoftheprinter.

Thebaseandlargeoutputhopperremainattachedwhentheprinterismovedorcarried.SD/CD Installation and Administrators Guide 11

Install the 200-Card Input Hopper

Thestandardinputhoppercanholdabout100cards.Someprinterscanbeupgradedtousea200cardinputhopper.The200cardinputhopperkitincludesthelargerhopperwithanattachedcover.Thestandardhopperiseasilyremovedandthe200cardhoppercanbeinstalledwithoutusingtools.1. Opentheinputhopper.2. Pressthereleasetab

locatedonthebackwallofthehopperwhileliftingthehopperupandofftheprinter.

3. Installthe200cardinputhopperbyaligningthetabswiththeslotsontheprinter.

4. Pushthehopperdownuntilitclicksintoplace.

5. Loadupto200cardsinthehopperandclosethehoppercover.Theprinterisreadytoprintcards.

Hopper release tab12 Installation

Install the Optional Cable Lock

Thecablelockisauserinstalledfeaturethatdoesnotrequirespecialtoolstoinstall.ThepackagecontainsaKensingtonlockwithkeys,instructions,andametalsecurityplate.ThesecurityplateisinstalledintheprinterandisdesignedtoaccommodatetheTbaroftheKensingtonlock.1. Preparetheprinterbyinstallingthemetalsecurityplate:

A. Tiptheprinteronitsrightside.B. Locatethesecurityplate

receptacleontheundersideoftheprintertowardthebackleftside.

C. Insertthesecurityplateintothereceptaclewiththeopenendtowardtheprinter.

2. Followtheinstructionsincludedwiththelocktocompletetheinstallation.

Use the Card Printer DriverTheCardPrinterDriverusesMicrosoftXPSprinttechnologytosupportprintingfromcurrentlyavailableapplications.Italsosupportsapplicationsdevelopedusingsupportedoperatingsystems.IfyouplantousetheCardPrinterDriver,refertoyourprintersDriverGuideforcompleteinformation.

Use OpenCard Data Format

TheOpenCardDataFormatoptioncanbeenabledatthefactoryorthroughafieldupgradeonanSD/CDseriescardprinter.FormoreinformationaboutsettinguptheOpenCardoption,refertotheSDandCDSeriesCardPrintersOpenCardDataFormatGuide.

TheOpenCardData FormatisnotsupportedbytheCardPrinterDriver.SD/CD Installation and Administrators Guide 13

14 Installation

Thelayoutofthedata.Chapter 2: Elements of Card DesignCarddesignisthenamegiventothecombinedfeaturesoftheprocessedcards.

Thischapterprovideshelpfulinformationaboutcarddesign,including: BasicCardDesignonpage15 PrintingDesignonpage16 MagneticStripeDesignonpage27 SmartCardDesignonpage30 SettingsforCardDesigninPrinterManageronpage31

Basic Card DesignCarddesignincludes: Optionalcolorprinting,if

available.

Thevarioustypesofdata,suchasnameandaccountnumber,andspecialfeaturessuchasmagneticstripeorsmartcardchip.SD/CD Installation and Administrators Guide 15

Printing DesignColor Printing

Colorprintribbonisavailableinfullpanelandshortpanelstyles.Full-Panel Ribbon

Fullpanelcolorprintingusesaprintribbonwiththreecolorpanels:Y(yellow),M (magenta),andC(cyan).TheribbonalsoincludesaK(black)panelandaT(topcoat)panel.TheprinterappliestheYMCcolorpanelstothecardfirst,printsblackcomponentsusingtheKpanel,andthenappliestheT(topcoat)toprotectthecolorimagefromdamage.

Short-Panel Ribbon

Colorprintribbonalsoisavailableinashortpaneloption.Thecolorareaforshortpanelribbonis1.57inches(40mm).Theymcpanelsofshortpanelribbonareapproximatelyhalfthelengthofafullcard.(Inthisguide,ymcinlowercase,insteadofYMC,referstoshortpanelcolorpanels.)Whenyouprintwithshortpanelprintribbon,youdefinethelocationofthecolorareainthecarddesign.Colorprintingbeginswhenthesoftwaredetectsacolorpixelandcontinuesforthelengthoftheymcpanels.

Split-Ribbon Color Printing

Splitribboncolorprintingletsyouusefewerribbonstoprintcardsincolor.ItisavailableonlywiththeCardPrinterDriver.RefertoyourprintersDriverGuideforinformationonhowtospecifysplitribboncolorprinting.Splitribboncolorprintingusesasingleribbonpanelsetfromafullcolorribbontoprintbothsidesofacard,ratherthantwoorthreepanelsets.Theribboncanbeafullpanelorshortpanelcolorribbon.Theorderinwhichthecolor,black,andtopcoatsectionsofthepanelsetareusedtoprintthecarddependsonthetypeofribboninstalledintheprinterandthesplitribbonoptionselectedonthedriverPrintingPreferenceswindow.

Mosttypesofcards,includingcardswithmagneticstripesandsmartcards,canbeprintedusingsplitribbonprinting.Optionsforcolor,monochrome,andtopcoatingareavailablewhenyouusesplitribbonprinting.16 Elements of Card Design

Manage Color

ColormanagementistheprocessofmakingcoloronthePCmonitorandprintedcardappearassimilaraspossible.Forcolormanagement,thecardprinterusesthesRGBcolorstandard(standardRed,Green,andBluecolorspace).

Print Text in Color

Theprintercanprinttextinanycolor.Smallcharactersarelikelytobemorereadableiftheyareformattedasblackandprintedwiththeblack(K)panel.Theprintersupports6pointorlargertextwithasansseriffont.

Print Graphics in Color

Theprinterproducesfullcolorimagesfrommosttypesofgraphics.ItcanuseBMP,JPEG,TIFF,andPNGfileformatsforphotosandlogos.Vectorgraphics,suchasWMFandSVGfiles,havecomponentssuchasshapeswithlinesandfills.ComponentsdefinedasblackinthefilenormallyprintwiththeKpanel.Becausetheprinterusestheprintribbonpanelsinsequence(YMCfirst,thenK),blackimagescanprintovercolorgraphics.Forthebestappearanceofcolorgraphics,ortopreventbackgroundsthatareblackfromprintingovercoloredimages,useacolorthatappearsblackbutisnot,sothatallpartsofanimageprintwiththeYMCpanels.Forexample,intheRGBcolorspace,0, 0,0isblack(andprintswiththeKpanel),but0,0,5isnotblack(andprintswiththeYMCpanels).

Types of Color Images

Cardscanincludebothcolorphotosandacolorlogoortext.Thelogoisusuallythesameoneachcard,andthephotoisunique.Followtheseguidelinestoobtainthebestresultsforprintingbothlogoandphotos. First,checkthecolorqualityofthephotos:

Adjusttheimagecapturesystemtogetthebestqualityphotos;workwithdistance,lighting,andcamerasettingstoobtainconsistent,highqualityphotos.

Evaluatethequalityofprintedphotosaftertheimagecapturesystemisoptimized.SD/CD Installation and Administrators Guide 17

Next,evaluatetheothercolorareasofthecard,suchastextorlogo: Checkyourcardproductionapplicationforsettingsthatcanhelpimprove

theprintedcoloroftext. Useimageeditingapplications(suchasAdobePhotoshop)tochange

thecolorofalogofileforoptimalprinting. Contactyourserviceproviderforassistanceifthecardsdonothavethe

colorsyouwant.Monochrome Printing

Monochrome Printing with Full-Color Ribbon

Fullcolorprintribbonincludesablackpanel.TheblackpaneltransferstothecarddifferentlythantheYMCpanels.Textandbarcodesareusuallyprintedwiththeblackpanel.FullcolorprintribbonalsoprintsanymonochromeoronebitperpixelgraphicsusingtheKpanel.

Monochrome Ribbon

Monochromeribbonproducessinglecolorcards.Monochromeribboncanbeanyofthefollowing: Alternatingblackandtopcoatpanels(KTorKTTribbon)

Theprinterappliesblackandoneortwotopcoatpanelsonthesamesideofthecard.

Continuousblack(Kribbon) Acontinuouscolor,suchasgreenorsilver(alsoK

ribbon)ContinuousmonochromeprintingwithDatacardcertifiedribbonusestheRibbonSaverfeature.WithRibbonSaver,theprinterbeginsusingribbonatalocationthatcorrespondstotheleadingedgeofthecard.Theprintercontinuestospoolribbonforthelengthoftheimagebutnofarther.Theprinterleavesasmallmarginbetweeneachcardtoavoidimageoverlap.18 Elements of Card Design

Print Text in Monochrome

PrintingtextusingaKpanelcanmaketextlookcrisp,becauseitusesonlyonepanelforprinting.Finetextismorereadablewhenprintedwithmorepower.YousetthepowerusingthePrinterManager.RefertoPrinterSettingMenuonpage38formoreinformation.Thefontusedalsoaffectslegibility.Theprinterreliablyprints6pointArialfont.Bold,sansseriffontsaremorereadableafterprintingthanseriffonts,orfontswiththinstrokes,asshownatright.Intheexample,fontsthatprintwellareshowntowardthetopofthecard.

Print Bar Codes

Barcodedesignfollowsasetofstandardsbasedonthetypeofbarcodeproduced.Barcodescontainaseriesofblacklines(bars)separatedbywhiteareas(spaces).Eachcharacterofencodeddataisrepresentedbyasetofbarsandspaces.Abarcodestandardspecifieshowmanybarsandspacesencodeacharacter.Thestandardalsospecifiestheminimumsizeofthewhitearea,orquietzone,thatsurroundsthebarcode.Whenanapplicationprintsbarcodes,thedataissenttotheprinterasanimage.Theformatinwhichtheapplicationsendstheimagedetermineshowtheimageisrendered.Ifthedatasentisaonebitperpixelimage,suchaspureblackbarsonawhitebackground,thesoftwareprocessesitusingtheKpaneloftheprintribbon.Ifthedatacontainsapixelofcolorotherthanpureblackorpurewhite,suchasthevariouscolorsinaJPEGimage,itprocessestheimageusingtheYMCpanelsoftheprintribbon.SD/CD Installation and Administrators Guide 19

Bar Code Guidelines

Barcodesprintmoresuccessfullywhenyouobservethefollowingguidelines.Bar Code Placement

Maintaintherequiredquietzonearoundtheactualbarcode,asshownintheillustration.

Locatebarcodesatleast0.25inch(6.3mm)fromotherprintingandfromtheedgeofthecard.

Forbestresults,orientthecardsothebarsareparalleltothelongedgesofthecard,asshown.Thisorientationmostaccuratelyprintsreadablebarcodes.

Bar Code Size

Alowerdensitybarcodeiseasiertoread,becausethebarsarewiderandspacedfartherapart.

Thewidthofthenarrowelementsinthebarcodemustbelargeenoughtobereadconsistently.Thecapabilitiesofthebarcodereadermightinfluencethis.

Thebarcodemustbetallenoughtobereadundernormalconditions.Bar Code Print Settings

Toachievethebestqualityprintingandimprovethereadabilityofthebarcode,usetheK(black)panelofcolorprintribbontoprinttheblackbars.BarcodesprintedwithYMCpanelsarenotascrispandsharpasthoseprintedwithKonly.

InfraredreadersrequirethattheKpanelbeusedtoprintthebarcode. Barcodesareusuallymorereadablewhentheyareprintedwithlesspower. TheANSIstandardforbarcodequality(X3.182)assignsagradetoabarcode

toindicateitsreadability.ChooseaKpowervalueandbarcodesizetoproducethegradeyoursystemrequires.RefertoPrinterSettingMenuonpage38forinformationonsettingtheKpowervalue.20 Elements of Card Design

Test Bar Codes

Alwaystestthereadabilityofbarcodesunderproductionconditions.Factorstoconsiderinclude: Ifyouprintcardsoneatatime,printthesamplesusingthatmethod.Ifyou

printcardsinbatch(manycardssenttotheprinteratthesametime),useaproductionsizedbatchandevaluatecardsfromthebeginning,middle,andendofthebatch.

Useexactlythesamecardstockfortestingthatyouuseforproduction.Thecardstockcanaffectthereadabilityofbarcodes.Usually,awhitesurfacethatreflectslightinmanydirectionsisneeded.Testcardsbeforepurchasingproductionquantities.

Includeothercarddesigncomponentsthatyouuseinproduction,suchastopcoat.

Usethesamebarcodereadersasusershave,andtesteachcardmultipletimestosimulateanywearthecardmightexperience.Alsotestmultiplecards.

Card Design Changes That Affect Bar Codes

Ifyoumakesubstantialchangestothewayyouproducecards,reviewsetuptaskstomakesurethatcardscontinuetohavethequalityyourequire.Substantialchangesthatcanaffectbarcodesinclude: Changingfrombatchprocessingtoissuingsinglecards(orchangingfrom

issuingsinglecardstobatchprocessing).CheckfordifferencesinKprintingandfullcolorprinting.

Purchasinganewbrandofunprintedcards,whichcanchangethecolorofsomeimages.

Changingtoorfrompreprintedcards,whichcanchangethecolorofsomeimages.

Movingthecardprintertoanewlocation,whereenvironmentalchangessuchasamountoflightorrelativehumiditycanaffectimages,supplies,orprinteroperation.

Ifyouchangethedesignofyourcards,orifyoustartproducinganadditionalcarddesign,reviewsetuptaskstomakesurethateachdesignprintsasrequired.Testnewcarddesignsasdescribedinthisguide.Youmightidentifychangestoyourprocesstosupportproductionofmorethanonedesign.SD/CD Installation and Administrators Guide 21

Printing Bar Codes with the Card Printer Driver

IfyouusetheCardPrinterDriver,youcanusethedriversPrintingPreferenceswindowtospecifyasettingtodetectbarcodesembeddedinanimageandprinttheimageusingtheK(black)panelofacolorprintribbon.Whenthepreferenceisenabled,theprinterdetectsthe1D,2D,andPostalbarcodetypesshowninthefollowingtable.RefertotheprintersDriverGuideforinformationonspecifyingthissetting.

1-D Bar Codes: Postal Bar Codes:

Code 11 PostNet Code 39 Planet Code 39 Extended RM4SCC Code 93 AustraliaPost Code 128 IntelligentMail 2of5 Interleaved Codabar 2-D Bar Codes: Patch Code PDF417 EAN 8 Data Matrix EAN 13 QR Code UPC A Micro QR Code UPC E Add 2 Add 522 Elements of Card Design

Apply Topcoat

Fullcolorprintingfadesifitlackstopcoatprotection.Topcoatprotectstheprintedimageonthecard.Itisappliedasaneven,consistentfilm.Makesurethatallcolorprintingiscoveredwithtopcoat(exceptforareassuchasmagneticstripe,smartcardchip,orsignaturepanel).WhenaribbonwithatopcoatorTpanelisinstalled,theprintercanapplytopcoattothecardusingtheprinthead.Fullcolor(YMCKT),KT,andKTTribbonsincludetopcoatpanels.Topcoatmustberequestedbytheapplicationsendingthecardtotheprinter.Mostcardproductionsoftwarerequeststopcoatautomatically.

Non-Printing Areas

Thecarddesigncanhaveareaswhereprintingisnotallowed.Suchareasincludeamagneticstripe,signaturepanel,orsmartcardchip.Cardproductionsoftwareusuallymanagessuchnonprintingareasautomatically.IfyoudonotuseIDsoftware,youcanusethedimensionsprovidedbelowformagneticstripeandsmartcardnonprintingareastocustomizeyourprintandtopcoatareas.

Donotapplytopcoatoverthemagneticstripe,smartcardchip,orsignaturepanelofacard.Topreventtopcoatapplication,youmustdefineanonprintingarea.

Blockingfornonprintingareastypicallyextends0.1inchbeyondtheedgesofafeature.Thedimensionslistedinthefollowingsectionsincludetheextendedblockingregion.

Printseveralcardsusingyourcarddesignandapplicationtoverifythatprintingandtopcoatareappliedasyouintend.SD/CD Installation and Administrators Guide 23

Standard Magnetic Stripe Non-Printing Area

The3trackmagneticstripetypicallyisonthebackofthecard,whilethesingletrackmagneticstripeisusuallyonthefrontofthecard.Thegreenarrowshowsthedirectionthecardtravelsthroughtheprinter.Usethefollowingdimensionstopreventprintinginthemagneticstripearea.

Standard Smart Card Non-Printing Area

Thesmartcardareatypicallyisonthefrontofthecard.Thegreenarrowshowsthedirectionthecardtravelsthroughtheprinter.Usethefollowingdimensionstopreventprintinginthesmartcardarea.

Custom Non-Printing Areas

UseIDsoftware,acustomapplication,orescapecodestodefinecustomnonprintingareasforoneormoreofthefollowing:

Blockingprintingbutnottopcoat Nonstandardareas,suchasapreprintedlogoorasignaturepanel Morethanoneareaonthesamesideofthecard

A B C D

0.88 in22.4mm

1.17 in29.8mm

0.88 in22.4mm

1.47 in37.3mm

A B C

3-track 3.37 in85.6mm

1.46 in37.1mm

0.66 in16.8mm

2-track 3.37 in85.6mm

1.57 in39.9mm

0.55 in14mm

Single-track (JIS) 3.37 in85.6mm

1.60 in40.6mm

0.52 in13.2mm24 Elements of Card Design

Card Layout

Thearrangementorlayoutofcomponentsdetermineshowwellyourcarddesignworksforusers.Followtheseguidelinestopositioncarddesigncomponentsforbestresults.

Margins

Anyunprintedareaattheedgeofthecardoraroundtheperimeterofacardfeatureiscalledthemargin.

Margins at the Edge of a Card

Somecardprinterscanprintedgetoedge,whichisthesameasamarginofzero (0)ornomargin.Thecardontheleftshowsamarginofwhitespaceattheouteredgeofthecard.Thecardontherightshowsedgetoedgeprinting.

Edgetoedgeprintingcanrequirefinetuningtheprinterandthecarddesign.Includethistaskaspartofsetup.

Somecontactlesscardssupportedgetoedgeprinting.Contactyourcardmanufacturertolearnwhetherthecardsyouusesupportedgetoedgeprinting.

Margins for Card Features

Maintainamarginbetweenprintingandcardfeatures,suchasasignaturepanel,magneticstripe,orsmartcardchip.Forbestresults,donotprintcloserthan0.1inch(2.5mm)fromsuchafeature.SD/CD Installation and Administrators Guide 25

Backgrounds

Usethefollowingsuggestionstohelpyouselectabackgroundforaprofessionallookingcard.Forbestresults,makesurethebackgrounddesigndoesnotemphasizethelocationofcardfeatures,suchasembeddedelectronics. Considerusingawhitebackgroundforthecardtoachieveconsistent

professionalresults. Considerusingsmallerblocksofcolor,patternedareas,orgradientsto

highlightprintedcardfeaturessuchasaname,photo,orlogo. Avoidusingasolidcolorbackgroundorhalftoneoveralargeareaofthecard.

Itcanshowflawsonthecard(suchasanunevensurface)orthelocationofcardfeatures(suchasasmartcardchip).

Avoidhalftones,especiallygray,whichcanhighlightthelocationofcardfeaturesandflaws.

Image Placement

Usethefollowingsuggestionstohelpyoulocateimportantimages,suchasaphoto,logo,orbarcode.Whenplacingimages,avoidunevenareasandareasofhighwear,whichcanresultininconsistentprintquality.

Donotplaceanimportantimageonthefrontofthecardinthesameareaasamagneticstripeorothermachinereadablefeature.Frequentuseofacardinareadercanwearawaytheimageontheoppositesideofthecard.

Donotplaceanimportantimagedirectlyontheothersideofasignaturepanel.Residuefromthepanelcancauseprintingproblemsonanadjacentcard.Placetheimageabove,below,ortothesideofthepanel.

Donotplaceanimportantimagedirectlyontheothersideofasmartcardchip.Thecardmightnotbeasflatinthatarea,andprintingvoidscanoccur.26 Elements of Card Design

Magnetic Stripe DesignTheprintercontainsamagneticstripemoduletoprocessmagneticstripedata.Therearetwomagneticstripeconfigurationoptions:ISOandJIS.UsethePrinterConfigurationLabel(describedintheprintersUsersGuide)todeterminethetypeofmoduleinstalled.

Magnetic Stripe Data Formats

Themoduleformat(ISOorJIS)definesthetypeandformatoftheinformationtoencode.ThestandardISOformat(alsoknownasIAT)isathreetrackoption.TheJISformatisasingletrackoption.Bothformatsincludedefaultdatasettingsthatdeterminehowmanycharacterscanbeencodedoneachtrack,andwhichcharacterscanbeencoded.Yourcardscanusethedefaultformatforeachtrack,orcanuseadifferentcombinationoftracksanddataformats.

Three-Track Option (ISO/IAT)

Thedefaultdataformatsforathreetrackmagneticstripeoptionare: Track1IATA Track2ABA Track3TTSThiscombinationisoftenabbreviatedIAT.ThisformatisalsocalledISOformat.

IATA (International Air Transport Association)

ThemaximumnumberofcharactersforIATAformatdatais76characters.Thesecharacterscanincludespaces,uppercasealphabeticcharacters,numericcharacters,andthefollowingspecialcharacters:!#$%'()*+,./;:=^]\["&_

ABA (American Bankers Association)

ThemaximumnumberofcharactersforABAformatis37characters.Numericcharactersandthefollowingspecialcharactersareallowed::;SD/CD Installation and Administrators Guide 27

TTS (Thrift Third Standard)

ThemaximumnumberofcharactersforTTSformatis104characters.Numericcharactersandthefollowingspecialcharactersareallowed::;

Single-Track Option (JIS)

ThedefaultdataformatforasingletrackmagneticstripemoduleistheJIS(JapaneseIndustrialStandard)TypeIIformat.ThemaximumnumberofcharactersfortheJISformatis69characters.Thesecharacterscanincludespaces,numericcharacters,uppercasealphabeticcharacters,lowercasealphabeticcharacters,andthefollowingspecialcharacters:!"#$%&'()*+,./:;?@[]^_~{|}~JapaneselanguagecharactersalsoaresupportedfromaPCrunningaJapaneseeditionofasupportedoperatingsystem.Theyincludethefollowing: Specialcharacters:

45Katakanacharacters:

10Katakanacharacters:28 Elements of Card Design

EachtimeyoustartusingJapaneselanguagecharacters,orstopusingthem,itaddsahiddencharacter.Eachhiddencharacterreducesthenumberofcharactersyoucanencodebyonecharacter.

Magnetic Stripe Coercivity

Theprintermayrequireadditionalsettingstomatchthecoercivityofthecard.Oncethesevaluesaresettheyremainthesameforallcardsprocessedusingthesamedesign.ThedefaultsaresettostandardISOformatandhighcoercivity.RefertoMagStripeGeneralonpage51forinformationonchangingthecoercivity.

Thetypeofmagneticstripecardsyouusemustmatchthetypeofmoduleinstalled.Threehighcoercivitycardsareincludedwiththesystem.Usethesecardstomakesuretheprinterisencodingmagneticstripeinformationproperly.Purchaseadditionalmagneticstripecardstomatchthetypeofmoduleyouareusing.SD/CD Installation and Administrators Guide 29

Smart Card DesignSmartcardprocessingdiffersfromothertypesofcardpersonalization.Thesmartcardstepofpersonalizationiscontrolledbyanapplicationthatisseparatefromtherestofcardpersonalization.Smartcardsetupusuallyisprovidedbyavalueaddedresellerorserviceprovider.Requestinformationaboutthesmartcardmoduleinstalledandthetypeofcardstousefromyourserviceproviderorvalueaddedreseller.RefertoSmartCardProcessingRequirementsonpage31formoreinformation.

Smart Card Codes on the Printer Label

Theconfigurationlabelincludescodesthatidentifythetypeandmodelofthesmartcardmoduleinstalledintheprinter.Thefollowingtableliststhecodesusedontheconfigurationlabel.

TheS1valueontheconfigurationlabelindicatesthattheprinterhasthebasicsmartcardcomponentsinstalled.Basiccomponentsincludethemountinghardwareonly.Anintegratormustinstallacontactlessreader.IftheS2valueisincludedintheconfigurationcode,theprinterhasthebasiccomponentsofanS1,plustheSCMDual(Contact/Contactless)Interfaceinstalled.

Code on Label Type of Smart Card Module

S1 Integrator Contactless

S2 SCM Dual Interface Reader

S3 HID PcProx Contactless

S4 iClass Read Contactless

S5 iClass Read/Write Contactless

S6 Duali Standard

S7 Duali Single Wire

S8 Duali Single Wire Sony Felica30 Elements of Card Design

Single-Wire Smart Card

Indailyuse,singlewiresmartcardprocessingoperatesjustlikeregularsmartcardprocessing.Thedifferenceinsinglewiresmartcardprocessingisintheuseofasinglewireconnectionwiththeprinterratherthantwo.Inparticular,thesinglewiresmartcardprocessingallowsasingleUSBorEthernetconnectiontocarrydataforbothsmartcardpersonalizationandprinting.ThesinglewiresmartcardfeatureisavailabletoanapplicationthroughtheCardPrinterDriverSoftwareDevelopmentKit(SDK).

Requiredcomponentsforsinglewiresmartcardarethesameasforothersmartcardsystemsexceptasnoted.

Smart Card Processing Requirements

Thefollowingitemsarerequiredtopersonalizesmartcards: AdirectlocalconnectionbetweentheprinterandthePC. Asmartcardreaderintheprinter. Ifneeded,asmartcardcableforthesmartcardportused.Thiscableisnot

neededforsinglewireprocessing. Acardapplicationthatiscustomizedtoworkwiththeprinterandthesmart

cardapplication(usingtheSDKorcardproductionapplicationwithasmartcardapplicationmanager).

Smartcardsthatworkwiththereaderintheprinter.

Settings for Card Design in Printer ManagerThePrinterManagercontainscarddesignsettingsthatmanagersandserviceproviderscanusetosetupcardproduction.Thecarddesignsettingsincludemagneticstripesetupandsmartcardtesting.ThePrinterManageralsocontainstroubleshootingfeaturessuchasalogfilethatcantrackallprocessesofacardjob.Serviceproviderscanusetheinformationinthelogfiletotroubleshootandrelayinformationwhentroubleshootingcardprocessingissues.RefertoPrinterManageronpage33formoreinformation.

Thesinglewiresmartcardprogramminginterfaceissimilar,butnotidentical,tothePCSCstandard.ApplicationsusingPCSCtopersonalizesmartcardsrequiremodificationtousethesinglewiresmartcardinterface.SD/CD Installation and Administrators Guide 31

32 Elements of Card Design

ePrinterPropertieswindow

anagerinyourdefault

eitdown.Refertotherocedures. ObtaintheprinternetworkIPaddressandwritprintersinstallationinstructionsfordetailedp

OpenawebbrowseronthePC. IfyouareusingtheCardPrinterDriver,openthandselectthePrinterStatustab.

ClickConfigurePrintertolaunchthePrinterMbrowser.

ORChapter 3: Printer Manager

ThissectiondescribesPrinterManager,theDatacardwebserviceavailabletousers,administrators,andDatacardserviceproviders.

Printer ManagerPrinterManagerisawebservicethatdisplaysinformationabouttheprinter.SystemadministratorsorserviceproviderscanusethePrinterManagertofinetunecardappearance,setadvancedoptions,andtroubleshootprintingproblems.AccessthePrinterManagerusinganInternetbrowserandtheIPaddressoftheprinter.ThePrinterManagerincludesuseraccesslevelsthatcontrolthetypeofinformationthatcanbeviewed.Youcanchoosefromthreeuseraccesslevelstoperformavarietyofbasicandadvancedtasks:WebUser,WebAdmin,andWebService.

Access the Printer Manager

TheinitialPrinterManagerscreenallowsuserstologinwithausernameandpasswordthatdeterminetheiruseraccesslevel.Theuseraccessleveldetermineswhichmenuitems,options,andadjustmentsareavailable.1. Makesurethattheprinter'sLCDpaneldisplaysReady.2. AccessthePrinterManagerinoneoftwoways:SD/CD Installation and Administrators Guide 33

IntheAddressareaofthebrowser,enterthefollowing:https://printerIPaddressForexample:https://123.1.23.123where123.1.23.123isreplacedbytheprinterIPaddress.

3. ThePrinterManagerscreendisplays.

4. SelectthelanguageinwhichtodisplaythePrinterManagersessionfromtheSelectLanguagecolumn.

5. InthePleaseLogInsection,selectaUsernamethatmatchesyourjobresponsibilityandenterapassword(ifrequired).RefertoPrinterManagerUserAccessLevelsonpage35foradescriptionoftheuseraccesslevels.

6. ClickLogIntodisplaythePrinterManagermainscreen.

Becauseyouareusinghttps(secureprotocol)toaccessthePrinterManager,thebrowserissuesawarningthatthereisaproblemwiththewebsitessecuritycertificate.ContinuetothePrinterManagerwebsitebyacceptinganywarningprompts.34 Printer Manager

HINTS&TIPS Ifthebrowsercannotconnecttotheprinter,makesurethatReadydisplayson

theLCDpaneloftheprinter. SomepagesofthePrinterManagercontainahovertextfeaturethatdisplays

helpinformationwhenthecursorhoversoverthesettinginthedescriptioncolumn.

IfyouchangeanysettingsinthePrinterManager,clickRestoreDefaultontheoptionpagestoreturntothedefault.

Printer Manager User Access Levels

TheUsernamefieldcontrolsthelevelofaccesstoinformationandsettingsthatcorrespondtotheusersjobresponsibility.

WebUser

WebUseraccessallowsuserstoviewinformationandchangealimitedamountofvalues.TheWebUseraccesslevelistypicallyusedbythepersonresponsibleforprintingcards.Otherresponsibilitiescanincludecleaningtheprinter,orderingprintersupplies,orprintingadailyorweeklylogofcardproduction.TheWebUseraccessleveldisplaysfourmenuselections:Status,PrinterSetting,Maintenance,andLogOut.

WebAdmin

WebAdminaccessallowsanadministratortosetupatestcardandmakeminoradjustmentstotheprinter.TheWebAdminuserhasaccesstoconfigurationoptionsandtheuseofdiagnosticstoolsfortroubleshooting.TheWebAdminuseralsocanspecifyapassword(usingthePrinterSettings>UpdatePasswordoption)forWebUseraccesslevelusers.Inacardproductionenvironment,theWebAdminaccesslevelusertypicallysetsupthecarddesign,verifiescommunicationwithexternaldatasources,andtracksprinteractivityandperformance.

WebService

WebServiceaccesshasalloftheaboveadjustmentswithadditionalaccesstoadjustoffsets.TheWebServiceuseristypicallyaDatacardtrainedserviceprovider.SD/CD Installation and Administrators Guide 35

Print a Printer Manager Page

UseyourInternetbrowserPrintoptiontoprinttheinformationfromanyPrinterManagerpagetoapaperprinter. SelectFile>PrintfromyourInternetbrowsersmainmenu. IftheprintedpagedoesnotdisplayalltheinformationfromthePrinter

Manager,selectFile>PrintPreviewinyourInternetbrowsertoscaletheimagetofitthepaper.

Use the Printer Manager

ThefollowingsectionsdescribehowtousetheoptionsonthePrinterManagermenusthatareavailabletoWebUserandWebAdminaccesslevelusers.ForinformationonsettingsavailabletotheWebServiceaccesslevel,contactyourserviceprovider.

TheoptionsavailableinthePrinterManageraredeterminedbythetypeofprinterandtheoptionsinstalledontheprinter.Notalloptionsdescribedinthefollowingsectionsareavailableforallprinters.36 Printer Manager

Status Menu

TheStatusmenucontainsinformationabouttheprinteranditsusagestatistics.UsersatallaccesslevelscanvieworprintVitalProductData(VPD),PrinterStatus,Suppliesinformation,AuditData,andAboutPrinterManagerinformation.

Status Menu Option Function WebUser WebAdmin

VPD Display the manufacturer and model of the card printer, a list of the installed options, serial numbers, and version numbers. Print this page for reference if you need to contact your service provider.

View View

Printer Status Display the mode that the printer is in, the printer state, how long the printer has been powered on (in seconds), current conditions, and job status.

View View

Supplies Display information about the print ribbon currently installed in the printer. This includes the ribbon part number and serial number, additional codes that define the ribbon, and the percent of ribbon remaining in relation to a new full roll of ribbon.

View View

Audit Data Display card counts (both resettable and non-resettable counts) and error reporting collected by the printer. This page acts as a general overview for all the counters and can be useful to track card production activity and problem history.

View View

About Printer Manager Display the versions and build dates of the Printer Manager.

View ViewSD/CD Installation and Administrators Guide 37

Printer Setting Menu

Printer Setting Menu Option Function WebUser WebAdmin

Communication Set or view the address mode type and enter IP address, subnet mask, and gateway address information.

No Change Current Values

ActivityLog Set values in the activity log to help isolate card production issues.

No Change all Current Values

Behavior Display printer operation and control methods.

Only RibbonInitialize

Change all Current Values

VitalProductData Display information for WebService access level users only.

No No

FrontPanel Set front panel values for the printer.

Change Backlight Brightness, KeySenseLevel and SpeakerEnabled Values

Change all Current Values

Print Set print parameters for color management, print intensity, and registration settings.

No Change all Current Values

Pick Display and set pick values. Available to WebService access level users only.

No No

Transport Set the eject speed of the hopper and the transport motor speed.

View only TransMedSpeed

View only TransMedSpeed;Change EjectHopper Speed

Flipper Set values for the duplex module in duplex-option printers. Available to WebService access level users only.

No No38 Printer Manager

MagStripeGeneral Set magnetic stripe options including coercivity, custom magnetic stripe formats, and data formats.

No Change coercivity, custom formats, and data formats

MagStripeCustomTrack1 Set customized magnetic stripe values for track 1.

No Change all Current Values

MagStripeCustomTrack2 Set customized magnetic stripe values for track 2.

No Change all Current Values

MagStripeCustomTrack3 Set customized magnetic stripe values for track 3.

No Change all Current Values

Update Password Set or update passwords for the WebUser and WebAdmin access levels.

No Change WebUser and WebAdmin, SNMP read, and SNMP write passwords

Set Job Queue State Enter values for shipping the printer to a repair facility.

Need a password Need a password

Printer Setting Menu Option Function WebUser WebAdminSD/CD Installation and Administrators Guide 39

Communication

TheCommunicationsettingschangetheEthernetaddressmethodfromDHCPtoStatic.IfsettoStatic,theIPaddress,subnetmask,andgatewayaddressareenteredmanuallytomatchthesettingsofthenetwork.

EthAddressMethodMethodusedtoobtaintheEthernetnetworkIPaddress.SelectDHCPorSTATICfromtheCurrentValuedropdownlist. WhenthevalueisDHCP,theEthGatewayAddress,EthIpAddress,and

EthSubnetMaskvaluesarefilledinautomatically. WhenthevalueisSTATIC,theEthGatewayAddress,EthIPAddress,and

EthSubnetMaskvaluesmustbesetmanually. EthGatewayAddressThegatewayaddressfortheEthernetnetwork.

Entertheappropriateaddress. EthIpAddressTheIPaddressoftheEthernetnetwork.Enterthe

appropriateaddress. EthSubnetMaskThesubnetmaskfortheEthernetnetwork.Enter

theappropriatesubnetmask.1. ClickSetCurrenttoapplythechanges.2. LogoutofthePrinterManager,andthenrestartitforthechangestotake

effect.

Description Default Value Current Value (unit)

1) EthAddressMethod DHCP DHCP

2) EthDnsAddress1 0.0.0.0 0.0.0.0

3) EthDnsAddress2 0.0.0.0 0.0.0.0

4) EthDnsSearchSuffix

5) EthGatewayAddress 0.0.0.0 0.0.0.0

6) EthIpAddress 0.0.0.0 0.0.0.0

7) EthSubnetMask 0.0.0.0 0.0.0.040 Printer Manager

ActivityLog

TheActivityLogmenuallowsyoutorecordtechnicalinformationabouttheprinter.WebAdminorWebServiceaccessleveluserscanchangesettingsintheactivitylogtohelptroubleshootandisolateacardproductionproblem.BothinternalandexternallogvaluesandtheexternallogserverIPaddressaresethere.

Example:

ChangetheFilterJobStatesstatusintheActivityLogtohelpisolateacardproductionproblem.1. LogintothePrinterManagerwithWebAdminaccesslevel.2. SelectPrinterSetting>ActivityLog.3. IntheFilterJobStatescategory,selectErrorfromthedropdownlist.Changes

tothestateofajob,withthisseverityandhigher,willbewrittentotheactivitylog.(Youcanselectfromthefollowingseverityoptions:Emergency,Alert,Critical,Error,Warning,Notice,Information,Debug,Disabled.)

4. ClickSetCurrenttoapplythechanges.

Description Default Value Current Value (unit)

1) ExternalLog Disabled Disabled

2) ExternalLogServer 0.0.0.0 0.0.0.0

3) FilterCardActions Notice Notice

4) FilterConfigChanges Notice Notice

5) FilterJobStates Notice Notice

6) FilterSoapMsgs Notice Notice

7) FilterSystem Notice Notice

8) InternalLog Enabled Enabled

WerecommendoperatingatallDefaultloggingsettingstoreduceunnecessaryloggingfortypicalprinteroperations.SD/CD Installation and Administrators Guide 41

Behavior

Description Default Value Current Value (unit)

1) ActivityLogExternal Enabled Enabled

2) ActivityLogInternal Enabled Enabled

3) CPX Enabled Enabled

4) DPCL Enabled Enabled

5) DPCL2 Enabled Enabled

6) DPCL2Secure Enabled Enabled

7) DPCLSecure Enabled Enabled

8) DPM Enabled Enabled

9) DPMSecure Enabled Enabled

10) FactoryRejectHopper Disabled Disabled

11) NetworkAccessControl Disabled Disabled

12) Plugin Enabled Enabled

13) RejectHopper Enabled Enabled

14) Remake Enabled Enabled

15) RemakeMethod ConserveSupplies ConserveSupplies

16) RibbonInitialize Enabled Enabled

17) SNMP Enabled Enabled

18) UseFactoryRejectHopper Disabled Disabled

19) WebServerSecure Enabled Enabled42 Printer Manager

UpdateCurrentValuesasneeded,andthenclickSetCurrenttoapplychanges. ActivityLogExternalEnableordisabletheexternalactivitylog.

SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

ActivityLogInternalEnableordisabletheinternalactivitylog.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

CPXEnableordisableCPX.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

DPCLAllowDPCLcommandsthroughtheunsecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

DPCL2AllowDPCL2commandsthroughtheunsecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

DPCL2SecureAllowDPCL2commandsthroughthesecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

DPCLSecureAllowDPCLcommandsthroughthesecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

SD/CD Installation and Administrators Guide 43

DPMAllowDPMcommandsthroughtheunsecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

DPMSecureAllowDPMcommandsthroughthesecureport.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

FactoryRejectHopperEnableordisableuseofthefactoryrejecthopper.SelectEnabledtoallowaccess(notavailableforduplexprinters).SelectDisabledtoblockaccess.

NetworkAccessControlEnableordisablenetworkaccesscontrol.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

PluginEnableordisablethepluginfeaturefortheprintertoaccessinstalledplugins.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

RejectHopperEnableordisableuseoftherejecthopperforrejectedcards.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

RemakeEnableordisablecardremakes.IfRemakeisenabledandaprintrequestfails,theprintrequestistriedagainwithanewcard.Acardisretriedonlyonce.SelectEnabledtoallow.SelectDisabledtoblock.

RemakeMethodSelectthemethodofcardremakes.ThissettingisignoredifRemakeissettoDisabled.SelectConserveSuppliestoreprintoutofqueueorder.SelectPreserveOrdertoreprintinqueueorder.

44 Printer Manager

RibbonInitializeEnableordisableinitializationoftheribbonwhentheprinterispoweredon.SelectEnabledtoinitializetheribbon.SelectDisabledtonotinitializetheribbon.

SNMPEnableordisableSNMP.SelectEnabledtoallowaccess.SelectDisabledtoblockaccess.

UseFactoryRejectHopperEnableordisableuseofthefactoryrejecthopper.SelectEnabledtoallowaccess(notavailableforduplexprinters).SelectDisabledtoblockaccess.

WebServerSecureAllowaccesstothePrinterManager(webserver)throughthesecureport.SelectEnabledtoblockaccess.SelectDisabledtoallowaccess.

VitalProductData

VitalProductDataisservicelevelinformationabouttheprinterorsystemavailableforWebServiceaccesslevelusersonly.ContactyourserviceproviderforinformationaboutviewingtheVitalProductDatasettings.

Caution: Donotdisablethewebserver.Ifthewebserverisdisabled,itcannotberestored.TorestrictaccessfortheWebUserorWebAdminaccesslevels,selectPrinterSettings>UpdatePassword.SD/CD Installation and Administrators Guide 45

FrontPanel

Changethefrontpanelsettingsasneeded,andthenclickSetCurrenttoapplythechanges.

BacklightBrightnessSettheLCDFrontPanelbacklightbrightnessatthedesiredlevelfrom1percent(dim)to100percent(bright).

KeySenseLevelSetthekeysensitivityleveltoacomfortablelevel.Selectfrom0(lowsensitivity,almostapress)to10(highsensitivity,barelyatouch).

LcdConfigMenuSelectEnabledorDisabledtocontroldisplayoftheConfigurationmenuontheLCDmenusystem.(TheStatusandMaintenancemenuscannotbedisabled.)

LedCardsPickedToCleaningSetthenumberofcardstopickbetweencleaning.Thecardlightblinksamberwhentheprinterreachesthisvalue.Ifthisvalueissetto0,cardsbetweencleaningarenottracked.

LedPrintheadCyclesToCleaningSetthenumberofprintheadcyclesbetweencleaning.Thecardlightblinksamberwhentheprinterreachesthisvalue.Ifthisvalueissetto0,cyclesbetweencleaningarenottracked.

LedRibbonLowSetthepercentageofribbonremainingbeforebeingnotifiedthattheribbonislowandshouldbechanged.Theribbonlightblinksamberwhentheribbonreachesthisvalue.

SpeakerEnabledSelectEnabledorDisabledtoturnthespeakeronoroff.ThespeakerprovidesasoundinadditiontothefrontpanellightsandLCDtext.

DescriptionDefault Value

Current Value (unit)

Allowable Range

1) BacklightBrightness 100 100 [0- 100]

2) KeySenseLevel 5 5 [0 - 10]

3) LcdConfigMenu Enabled Enabled

4) LedCardsPickedToCleaning 1500 1500 [0-1000000]

5) LedPrintheadCyclesToCleaning 2500 2500 [0-1000000]

6) LedRibbonLow 10 10 [0-1000000]

7) SpeakerEnabled Enabled Enabled46 Printer Manager

Print

ThePrintselectionsprovideaWebAdminaccessleveluserwiththeabilitytofinetunetheprintintensity,topcoatpower,andK(black)powersettings.

Description Default Value Current Value (unit)Allowed Range

1) CardRegistration 0 0 [-0.5 50.8]

2) ColorManagement sRGBColorSpace sRGBColorSpace

3) KPower 0 0 [-100 100]

4) KPower1200DPI 0 0 [-100 100]

5) KPower600DPI 0 0 [-100 100]

6) KPowerDuplex 0 0 [-100 100]

7) KWhiteShade 0 0 [-100 100]

8) LeadTrim 0.254 0.254 [0 5.08]

9) SettingsGroupPurpose Print Print 10) TPower 0 0 [-100 - 100]

11) TPowerDuplex 0 0 [-100 - 100]

12) TrailTrim 1.27 1.27 [0 - 5.08]

13) TWhiteShade 0 0 [-100 - 100]

14) YMCPower 0 0 [-100 - 100]

15) YMCPower600 0 0 [-100 - 100]

16) YMCPowerDuplex 0 0 [-100 - 100]

17) YMCPowerNosRGB -48 -48 [-100 - 100]

18) YMCWhiteShade 0 0 [-100 - 100]SD/CD Installation and Administrators Guide 47

Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. CardRegistrationSetthestartinglocationoftheprintedarea.Thevalues

areinmm.Increasethevaluetomoveprintingclosertothecardsleadingedge.Decreasethevaluetomoveprintingawayfromthecardsleadingedge.

ColorManagementSelectNonefromthedropdownlisttodisablecolormanagementintheprinterandallowcolormanagementtobehandledbytheapplication.SelectsRGBColorSpaceforthestandardRed,Green,andBluecolorspace.SelectMatchSPtousethecolormanagementtechnologyofcardprinters.

KPowerModifytheprintintensityforK(singlecolor)panelorK(singlecolor)ribbon.

Increasethevaluetomakesinglecolorprintingmoredefinedonthecard.DecreasethevalueforcrispbarcodesortopreventfrequentribbonbreakswhenprintingwiththeKpanel.

KPower1200DPIModifytheprintintensityof1200dpifortheKpanelorKribbons.

Increasethisvaluetomakesinglecolorprintingmoredefinedonthecard.DecreasethevalueforcrispbarcodesortopreventfrequentribbonbreakswhenprintingwiththeKpanel.

KPowerDuplexModifytheprintintensityforthebacksideKpanelandKribbons.

Increasethevaluetomakesinglecolorprintingmoredefinedonthecard.DecreasethevalueforcrispbarcodesortopreventfrequentribbonbreakswhenprintingwiththeKpanel.

KWhiteShadeModifytheamountofpowerappliedtotheprintheadtoreduceribbonfrictionwithouttransferringmaterial.Decreasethevalueifmaterialtransferstothecardwhenitshouldnot.

LeadTrimModifythenumberofmillimeterstoremovefromtheleadingedgeofafullsizeimagetokeepitwithintheprintarea(1millimeterequals0.0394inchesorabout11.8dotrows).48 Printer Manager

SettingsGroupPurposeStatethepurposeofthesettingsgroup.Groupnamesarenotchangeable.Usethisoptiontoidentifythereasonforcreatingasettingsgroup.

TPowerModifytheintensityoftheT(topcoat)ribbonpanel.Increasethevaluetomakeprintedtopcoatthickerormoreuniform.Decreasethevaluetopreventfrequentribbonbreakswhileprintingthetopcoat.

TPowerDuplexModifytheintensityofthebacksideT(topcoat)ribbonpanel.

Increasethevaluetomakeprintedtopcoatthickerormoreuniform.Decreasethevaluetopreventribbonbreakswhileprintingthetopcoat.

TrailTrimModifythenumberofmillimeterstoremovefromthetrailingedgeofafullsizeimagetokeepitwithintheprintarea(1millimeterequals0.0394inchesorabout11.8dotrows).Increasethevaluetolengthentheprintedarea.Decreasethevaluetoshortentheprintedarea.

TWhiteShadeModifytheamountofpowerappliedtotheprintheadtoreduceribbonfrictionwithouttransferringmaterial.Decreasethevalueifmaterialtransferstothecardwhenitshouldnot.

YMCPowerModifytheintensityoftheYMC(color)ribbonpanel.Increasethevaluetomakethecolorprintingmoreintense.Decreasethevaluetoreducethecolorintensityortopreventfrequentribbonbreakswhenprintingcolors.

YMCPower600Modifytheintensityofthe600dpiYMC(color)ribbonpanel.Increasethevaluetomakethecolorprintingmoreintense.Decreasethevaluetoreducethecolorintensityortopreventfrequentribbonbreakswhenprintingcolors.

YMCPowerDuplexModifytheintensityofthebacksideYMC(color)ribbonpanel.

Increasethevaluetomakethecolorprintingmoreintense.Decreasethevaluetoreducethecolorintensityortopreventfrequentribbonbreakswhenprintingcolors.SD/CD Installation and Administrators Guide 49

YMCPowerNosRGBModifytheintensitywhenprintingwithoutthesRGBcolormode.IncreasethevaluetomakethenonsRGBcolordarkerDecreasethevalueifusingnonsRGBcolormodetopreventoverlydarkprintingorribbonwrinklesortears.

YMCWhiteShadeModifytheamountofpowerappliedtotheprintheadtoreduceribbonfrictionwithouttransferringmaterial.Decreasethevalueifunprintedorwhiteareasofthecardhavecolorappliedtothemandshouldnot.

Pick

PicksettingsareavailableforWebServiceaccesslevelusersonly.Contactyourserviceproviderforinformationaboutchangingtheprinterspicksettings.

Transport

Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. EjectHopperSpeedOptimizeejectspeedbasedonhoppertype.

Selectehs_Standardiftheprinterhasastandardhopper.Selectehs_Extendediftheprinterhasanextendedhopper.

TransMedSpeedSetthespeedatwhichtorunthetransportmotorwhenclearingerrors.

Flipper

Flippersettingsareusedtosetvaluesfortheduplexmoduleinduplexoptionprinters.FlippersettingsareavailableforWebServiceaccesslevelusersonly.Contactyourserviceproviderforinformationaboutchangingtheprintersflippersettings.

Description Default Value Current Value (unit)Allowed Range

1) EjectHopperSpeed ehs_Standard ehs_Standard

2) TransMedSpeed 800 800 [300-1800]50 Printer Manager

MagStripeGeneral

MagneticstripesettingsareavailableforWebAdminandWebServiceaccessleveluserstosetupbasicmagneticstripeoptions.

Description Default ValueCurrent Value (unit)

Allowed Range

1) Attempts 3 3 [1 - 5]

2) Coercivity HICO HICO 3) DataFormat1 IATA IATA4) DataFormat2 ABA ABA5) DataFormat3 TTS TTS6) NoDataDisableTrack Disabled Disabled

7) ReadTrack1 Enabled Enabled

8) ReadTrack2 Enabled Enabled

9) ReadTrack3 Enabled Enabled

10) SSA1 0 0 [-4 - 4]

11) SSA2 0 0 [-4 - 4]

12) SSA3 0 0 [-4 - 4]

13) StripeEncoderMultiplier 1.0 1 [0.9 - 1.1]

14) WriteTrack1 Enabled Enabled

15) WriteTrack2 Enabled Enabled

16) WriteTrack3 Enabled EnabledSD/CD Installation and Administrators Guide 51

Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. AttemptsSpecifythenumberofattempts(automaticretries)theprinter

makestoencodethemagneticstripedata.ThisvaluealsoisusedforthenumberoftimestoattempttoreadmagneticstripedataIfyousetthisnumbertoalowervalue,itincreasesthethroughputoftheprinterbutcandecreasethereliabilityofmagneticstripeencoding.Ifyousetthenumbertoahighervalue,itdecreasesthethroughputoftheprinterbutcanincreasethereliabilityofmagneticstripeencoding.Avalueof1meansnoretryattempts.

CoercivitySelectthecoercivitysettingthatmatchesthecardsyouareusing.Coercivitymeasurestheresistanceofmagneticmaterialtotheremovalofencodeddata.Highcoercivity(HICO)requiresmoreelectricalforcetoencodedataandthedataismoreresistanttomagneticinterference.ThechoicesareHICO,LOCO,NTT1,NTT2,NTT3.

DataFormat(1,2,3)Specifythenamesofthedataformatsusedfortracks1,2,and3.Forsingletrackmagneticstripeencoding,setDataFormat1toJISandDataFormat2andDataFormat3toNONE.Touseacustomdataformat,definetheformatsfortracks1,2,and/or3usingtheMagStripeCustomTrack(1,2,3)settingsandthensetthecorrespondingDataFormatsettingstoCUSTOM.

NoDataDisableTrackDisablethemagneticstripewriteheadforatrackifthetrackcontainsnodata.Whenthisisdisabled,anytrackthatwasnotgivendataiserased.

ReadTrack(1,2,3)Allowmagneticstripereadactionstoreadfromtracks1,2,and3.

SSA(1,2,3)Setthestartsentineladjustmentfortracks1,2,and3.(SSA3alsosetsthestartsentinelforasingletrack.)Thestartsentinelisencodedonthemagneticstripeimmediatelybeforethefirstdatacharacterandindicatesthebeginningofdata.Enteravaluefrom4to4.

StripeEncoderMultiplierEnteramultipliervaluetocompensateforencodervariation.

WriteTrack(1,2,3)Allowmagneticstripewriteactionstowritetotracks1,2,and3.52 Printer Manager

MagStripeCustomTrack 1 3

CustommagneticstripesettingsareavailableforWebAdminandWebServiceaccessleveluserstodefinecustommagneticstripeoptions.

Description Default ValueCurrent Value (unit) Allowed Range

1) CustomCharHigh Track 1: 95Tracks 2 & 3: 63

9563

[1 - 255]

2) CustomCharLength Track 1: 6Tracks 2 & 3: 4

64

[1 - 8]

3) CustomCharLow Track 1: 32Tracks 2 & 3: 48

3248

[1 - 255]

4) CustomCharMask Track 1: 32Track 2: 48

3248

[1 - 255]

5) CustomCharMax Track 1: 76Track 2: 37Track 3: 104

7637104

[1 - 255]

6) CustomDensity Tracks 1 & 3: 210Track 2: 75

21075

[1 - 255]

7) CustomEndSentinel 63 63 [1 - 255]

8) CustomLrc EVEN EVEN 9) CustomParity ODD ODD 10) CustomSdsNulls 0 0 [0 - 255]

11) CustomSdsRecords 1 1 [0 - 255]

12) CustomSdsSs 1 1 [1 - 255]

13) CustomStartSentinel Track 1: 37Tracks 2 & 3: 59

37 59

[1 - 255]SD/CD Installation and Administrators Guide 53

Changesettingsasneeded,andthenclickSetCurrenttoapplychanges. CustomCharHighSpecifythenumericvalueofthehighestASCIIcharacter

supportedforinputdataonthetrack. CustomCharLengthSetthenumberofbitstorepresentonecharacterof

dataonthetrack,alsocalledbitspercharacter. CustomCharLowSpecifythenumericvalueofthelowestASCIIcharacter

supportedforinputdataonthetrack. CustomCharMaskSpecifythemaskvaluethatissubtractedfromtheASCII

numericvaluetogettheencodedvalue. CustomCharMaxSpecifythemaximumnumberofdatacharactersforthe

track.ThevaluedoesnotincludetheStartorEndSentinels. CustomDensitySpecifythenumberofdatabitsperinchofmagneticstripe

mediaforthetrack,alsocalledbitsperinchorbpi.Allowedvaluesare75bpior210bpi.

CustomEndSentinelSpecifythelastcharacterencoded,whichidentifiestheendofencodeddataforthetrack.

CustomLrcSpecifyacumulativeparitybitthatisencodedaftertheendsentineltoprovidesimpleerrorchecking.

CustomParitySpecifyacharacterlevelparitybitencodedaftereachcharactertoprovidesimpleerrorchecking.

CustomSdsNullsSpecifythenumberofnullsbetweeneachcopyofthedatarecord.Youshouldnotchangethisvalue.

CustomSdsRecordsSpecifythenumberoftimestoencodethedatarecord.Youshouldnotchangethisvalue.

CustomSdsSsSpecifythenumberofstartsentinelsbeforeeachdatarecord.Youshouldnotchangethisvalue.

CustomStartSentinelSpecifythefirstcharacterencoded,whichidentifiesthestartoftheencodeddataforthetrack.54 Printer Manager

Usingcustommagneticstripedataformatsisatwostepprocess.First,definethecustomtracksusingMagStripeCustomTrack1,MagStripeCustomTrack2,and/orMagStripeCustomTrack3.Second,applythecustomtrackusingthesettingsontheMagStripeGeneralmenu.1. Tousethedefinedcustomtrack:

A. OpentheMagStripeGeneralmenu.B. SelectCustomforDataFormat1,DataFormat2,orDataFormat3tousethe

customtrack. MagStripeCustomTrack1correspondstoDataFormat1 MagStripeCustomTrack2correspondstoDataFormat2 MagStripeCustomTrack3correspondstoDataFormat3

2. ClickSetCurrenttoapplythechanges.SD/CD Installation and Administrators Guide 55

Update Password

WebAdminaccesslevelpersonnelcanchoosetopasswordprotectthePrinterManagerandlimitaccesstotheadvancedsettings.AddingpasswordprotectionisthepreferredmethodofrestrictingaccesstothePrinterManager.

1. SelecttheaccesslevelassignedtotheUsernamefromthedropdownlist.TheWebAdminaccesslevelcanalsoupdatetheWebUser,SNMPread,andSNMPwritepasswords.

2. Enterthecurrentpassword.Ifthecurrentpasswordfieldisempty(noentry),leavethisboxblank.

3. Enterthenewpasswordinthecorrespondingfield.4. Enterthenewpasswordagaintoconfirmit.5. ClickUpdatePasswordtoapplythechanges.HINTS&TIPSPasswordsarehierarchicalinthefollowingorder:WebService,WebAdmin,andWebUser.Youcanuseapasswordthatishigherinthehierarchytologintoaspecificrole.

Description Value

Choose Username to Update WebAdmin

Current Password

New Password

Confirm New Password56 Printer Manager

Set Job Queue State

Enterorselectvaluespriortoshippingtheprinterorsystemtoorfromrepairfacilities.

1. Enterthecurrentpasswordfortheprinterorsystem.2. Enteranewpasswordfortheprinterorsystem.3. Reenterthenewpasswordforverification.4. Selectastate:

OnlineTheprinterperformsnormally. SuspendDeactivatestheprinter,butallowsforsomeexceptionjobs. OfflineDeactivatestheprinterfortransportation.

5. ClickSetJobQueueStatetoapplythechanges.

Field Value Description

Current Password Enter the currently set password. Leave the field blank if no password was previously set.

Next Password Enter a new password. A blank value means that no password is required or leaves the current password unchanged, depending on the settings.

Confirm Next Password Retype the Next Password.

State Online

Suspend

Offline

StartJob succeeds if there is space in the queue.

StartJob succeeds if there is space in the queue and exceptionJob=true.

StartJob does not succeed under any circumstances.

ToreenableanOfflineprinterandsetitbacktoOnline,youmustenterthesamepasswordthatwasusedtosetittoOffline.SD/CD Installation and Administrators Guide 57

Troubleshooting Menu

TheTroubleshootingmenufortheWebAdminaccesslevelcontainssettingsandtoolsthathelpyouisolatecardproductionissues.UsetheTroubleshootingoptionstoprinttestcards,viewandprinttheactivitylog,resetthelog,resetcounters,andresettheprinter.

Troubleshooting Menu Option Function WebUser WebAdmin

Test Card Print test cards No Change all current values/Run card

Activity Log Display printer activity

No View

Reset Log Reset the activity log

No Yes

Print Request Log Display a log of printer requests

No Yes (applies only to OpenCard factory-activated printers)

Reset Counters Reset card counters

No Yes

Printer Reset Restart the printer

No Yes58 Printer Manager

Test Card

TheTestCardmenushowstheitemsavailabletoWebAdminaccesslevelusers.Printtestcardstotroubleshootcardproductionissues.Selecttheoptionstotestfromthefollowing.

Enterthevalue(s)forthetypeoftestcardtoprint,andthenclickRuntosendthetestcardtoprint. InputHopperNumberSelecttheinputhoppernumberwherethecardtobe

usedisloaded. MagneticStripePrintthetestcardwithencodedmagneticstripedata. ColorPrintthetestcardusingtheYMCKpanelsoftheprintribbononthe

frontorback. MonochromePrintthetestcardusingamonochromeribbon(ortheKpanel

ofacolorribbon)onthefrontorback. TopcoatPrintthetestcardwithtopcoatonthefrontorback.

Description Card Front (page 1) Card Back (page 2)

Input Hopper Number 1

Magnetic Stripe [ ]

Color [X] [ ]

Monochrome [ ] [ ]

Topcoat [ ] [ ]

Second Topcoat [ ] [ ]

Test Pattern to use for Color and/or Monochrome

[TestPattern1] [TestPattern1]

Test Card Other Options

Description Current Value (unit) Allowed Range

Copies 1 [1-10]

Park Smart Card [ ]

SmartCard Park Time 10 seconds [0-300]

Do not eject card [ ]SD/CD Installation and Administrators Guide 59

SecondTopcoatPrintthetestcardwithasecondtopcoatonthefrontorback.

TestPatterntouseforColorand/orMonochromeSelectthetypeoftestpatterntouseonthefrontorbackofthetestcard.TestPattern1Usethistesttoevaluatetheoverallprintqualityofthecard.ThetestprintsafullcolortestcardusingtheYMCKpanelsoftheprintribbon.TestPattern2Usethistesttoevaluatetheoverallprintqualitywhenusingshortpanelprintribbon.TestPattern3Usethistesttoidentifyprintintensityissuesthatcanappearaswrinklesontheprintedcard.Theoptionprintsadensebluecolorcardtotestthedensityoftheprintedcard.TestPattern4Usethistesttoprintacolorsteptestcardthatusesallpanelsoftheprintribbonanddisplaysthestepsofeachcolorfromdarkesttolightest.TestPattern5Usethistesttosetupthecardregistrationoftheprinter.Printthecardtoverifychangestothecardregistrationsettings.TestPattern6Usethistesttoprintamarblesimagetestcardtoevaluategeneralappearance.TestPatternRegistrationUsethistesttocheckcardregistrationmechanically.Side/sideorlead/trailingissuesmayindicateachassis,cardguide,orrollerproblem.

TestPatternCheckeredUsethistesttocheckcardregistrationmechanically.Side/sideorlead/trailingissuesmayindicateachassis,cardguide,orrollerproblem.

TestPatternShortUsethistesttoprintashortpanelYMCKTtestcard.TestPatternGridUsethistesttoprintafullKpaneltestcard.TestPatternManufactureAEThesetestcardsareusedonlyduringmanufacturingsetup.

CopiesEnterthenumberoftestcardstoprintforeachtest,from1to10.60 Printer Manager

ParkSmartCardSelectthisoptiontoparkthetestcardinthesmartcardbay.Thetestdoesnottransmitanydata,butisusedonlytotestthemovementofthecardinto,andoutof,thebay.

SmartCardParkTimeEntertheamountoftimetoholdthetestcardinthesmartcardbay,from0to300seconds.

DonotejectcardSelectthisoptiontopreventthetestcardfrombeingejectedfromtheprinter.

Activity Log

TheActivityLogdisplaysinformationaboutprinteractivity.Itincludesallactionsanderrorsencounteredsincelastreset.Saveandsendtheactivitylogtoyourserviceproviderwhenyourequestservice.Thelogprovidesvaluableinformationwhentroubleshootingprinterperformanceissues.1. ClickDownloadtosavetheactivityloginformation.2. EnteralocationonyourPCtosavethefile.3. Saveandsendtheactivitylogtoyourserviceproviderwhenyourequest

service.

SampleData12:0d00h00m25.202s[SYSTEM__CRIT]valueofflipdetvalueofoptboarddetvalueofpunchdetinprinter.cpp14:0d00h00m25.196s[SYSTEM__WARNING]Impropershutdowndetected14:0d01h10m14.135s[JOB_____NOTICE]Resolvedcondition1JobFailedNotice637/638"hostname".770962.0.0

Reset Log

TheResetLogoptionallowsaWebAdminaccesslevelusertoresettheActivityLog.ClickRuntoresettheActivityLog.SD/CD Installation and Administrators Guide 61

Print Request Log

ThePrintRequestLogoptionallowsaWebAdminaccesslevelusertoviewandresetthePrintRequestLog.

SelecttheNumberofLogs(5,10,15,20,25,orAll)andclickRuntoviewalogoftheprintrequestssenttotheprinter.Toresettheauditlog,clickRunintheResetLogfield.

Reset Counters

TheResetCountersoptionresetsthecardcounterfunctionsintheprinter.ClickRuntoresetthecounters.

Printer Reset

ThePrinterResetoptionrestartstheprinter.ClickRuntorestarttheprinter.

ThisoptionappliesonlytoOpenCardfactoryactivatedprinters.62 Printer Manager

Personalization Tools Menu

ThePersonalizationToolsmenuallowsWebAdminaccessleveluserstoimport,export,anddeletecardformats,fonts,andimagesusedwithsoftwarepersonalizationtools,suchasOpenCard.RefertotheOpenCardDataFormatGuideforadditionalinformation.

Managed Items

SelectCardFormat,Images,CardStock,Fonts,orFontFamiliesandclickListItemstodisplaythecurrentlistofloadedfilesfortheselectedgroup. Toaddanitemtoaselectedgroup,clickBrowse,selectafilepath,andclick

AddItem. Toremovealoadedfile,selectafileinthelistofloadedfilesandclickDelete

Item.

ToexportanitemtoyourPC,selecttheitemtoexportandclickExportItem.Specifyalocationfortheexporteditem.

Add Card Stock

1. TypeanameforthecardstockintheCardStockNamedialog.2. ClickAddtoloadacardstock.

Personalization Tools Menu Options Function WebUser WebAdmin

Managed Items Display managed items

No List, Add or Delete Managed Items

Add Card Stock Add card stock No Add Card Stock NameSD/CD Installation and Administrators Guide 63

Maintenance MenuTheMaintenancemenuallowsWebUserandWebAdminaccessleveluserstorunacleaningcardfromthePrinterManager.Additionally,theMaintenancemenuprovidestheWebAdminlevelwiththerightstouploadupdatestotheprinter.

Cleaning

Cleanstheprinterusingacleaningcard.Iftheprinterhastheoptionalmulticardhopper,youalsocancleanallthehoppersorselectindividualhoppersforcleaning.

1. Unlockthesystem,ifnecessary.2. Removethesupplies.

A. Opentheprinterstopcoverandremovetheribboncartridge.Iftheprinterhaslocks,removethecleaningsleeve,replacetheribboncartridge,andlocktheprinter.

B. Removetheblankcardstockfromtheinputhopper.3. Placetheunwrappedcleaningcardinthecardinputhopper.Ifyouare

cleaningmultiplehoppers,placeacleaningcardineachhopperyouwanttoclean.

4. SelectMaintenance>Cleaning.5. SelectCleanPrintertocleantheprinter.Tocleanamultihopperunit,select

eitherCleanAllHoppersorCleanHopperandselectthehoppernumberyouwanttoclean.

Maintenance Menu Option Function WebUser WebAdmin

Cleaning Clean the printer and hoppers (for the optional multi-card hopper)

Run Card Run Card

Updates Update the printer settings

No Upload File64 Printer Manager

6. ClickRuntostartthecleaningprocess.PresstheUSERbuttonontheprinterLCDpanelwhenmessage172:Insertcleaningcarddisplays.Theprinterpicksthecleaningcard,movesitthroughtheprinterseveraltimes,andejectsitintheoutputstackerorcardrejecttray.Ifyouarecleaningthehoppers,thecleaningcardsaremovedbackandforthacrossthehopperrollersseveraltimesandthenejectedbackintothehoppers.

7. Removetheusedcleaningcard.Waitafewminutesfortherollerstodry.8. Replacethesupplies.

A. Placethecardsintheinputhopper.B. Replacethecleaningsleevewithanewsleeveandremovetheprotective

cover.C. Replacetheribboncartridgeandcloseandlocktheprinter.

Theprinterisreadytoprintcards.Updates

TheUpdatesoptionallowsaWebAdminaccesslevelusertosendanexternalsettingsfiletotheprinter.Touploadasettingsfile:1. ClickBrowseandselectthefiletoupload.2. ClickUploadFile.

Log Out MenuUsetheLogOutoptiontoreturntothePrinterManagerLogInpage.

Log Out Menu Option Function WebUser WebAdmin

Log Out Log out and return to Log In page

Yes YesSD/CD Installation and Administrators Guide 65

66 Printer Manager

Chapter 4: Supplies and Parts

Thissectiondescribesthesuppliesandpartsfortheprinter.Itincludes: PrintRibbononpage68 Cardsonpage71 CleaningSuppliesonpage75 ReplacementPartsonpage74 CablesandPowerCordonpage76SD/CD Installation and Administrators Guide 67

Print RibbonPrintribbonkitsareavailablefromyourdealer.Kitsincludeaprintribbon,acleaningcard,andareplaceablecleaningsleeve.Forbestresults,runacleaningcardandreplacethecleaningsleevewitheachnewprintribbon.

Color Print Ribbon

Colorprintribbonisavailableineitherfullpanelorshortpaneloptions.Bothfullpanelandshortpanelprintribbonsusethefollowingcolorpanels:Y(yellow),M (magenta),C(cyan/blue),K(black),andT(topcoat).

Full-Panel Color Print Ribbon

Usefullpanelprintribbonwhenthecarddesigncallsforcolorprintingontheentirecard.

Short-Panel Color Print Ribbon

Useshortpanelprintribbonwhenonlyaportionofthecarddesigncallsforcolor.Forexample,acarddesignmayhaveacolorphotoonthetoporleftofthecard,andblacktextonthebottomofthecard.Thecolorareaforshortpanelribbonis1.57inches(40mm).Theymcpanelsofshortpanelribbonareapproximatelyhalfthelengthofafullcard.Whenyouprintwithshortpanelprintribbon,youdefinethelocationofthecolorareainthecarddesign.Colorprintingbeginswhenthesoftwaredetectsacolorpixelandcontinuesforthelengthoftheymcpanels.

Color Print Ribbon Kits

Thefollowingcolorprintribbonkitsareavailable: YMCKTColorRibbon,250imagesperroll YMCKTColorRibbon,500imagesperroll ymcKT(shortpanel)ColorRibbon,650imagesperroll YMCKTKColorRibbon,375imagesperroll YMCKTKTColorRibbon,300imagesperroll68 Supplies and Parts

Monochrome Print Ribbon

Amonochromeribbonprintstheentirecardinonecolor.Monochromeribboncanbe: Alternatingblackandtopcoatpanels(KTorKTTribbon) Continuousblack(Kribbon) Acontinuouscolor,suchasredorsilver

Monochrome Print Ribbon Kits

Thefollowingmonochromeprintribbonkitsareavailable: Alternatingblackandtopcoatpanels(KTribbon),1000images

perroll Blackwithtwotopcoatpanels(KTTribbon),650

imagesperrollTheprinterappliesblackandtwotopcoatpanelsonthesamesideofthecard.

Continuousblack(Kribbon),upto500imagesperroll Continuousblack(Kribbon),upto1500imagesperroll Continuousdarkblue,upto1500imagesperroll Continuouswhite,upto1500imagesperroll Continuousred,upto1500imagesperroll Continuousgreen,upto1500imagesperroll Continuoussilver,upto1500imagesperroll Continuousgold,upto1500imagesperroll Continuoussilvermetallic,upto1500imagesperroll Continuousgoldmetallic,upto1500imagesperroll Continuousscratchoff,upto1500imagesperroll

TheKTTribbontypeisnotsupportedinOpenCardenabledsystems.ItusesonlyoneTpanel,insteadofboth.SD/CD Installation and Administrators Guide 69

Ribbon Saver

ArollofDatacardcertifiedmonochromeribbonenablestheRibbonSaverfeatureintheprinter.RibbonSavercanincreasethenumberofcardsprintedwitheachrollofribbon.

Print Ribbon Storage Guidelines Storeprintribbonintheoriginalpackageuntilyouloaditintheprinter.Keep

theoriginalpackagingcloseduntilyouarereadytousetheribbon. Theprintribbonmaintainsitsqualityforaboutoneyear.Foroptimumcard

quality,purchaseandstorequantitiesofprintribbonthatcanbeusedwithinoneyear.

Theprintribbonandcardstockmightrequiresecurestorageandtracking.Followyourorganizationspolicyforstoringandtrackingthesuppliesusedtomakecards.

Storetheprintribboninalocationawayfromdirectsunlight,withatemperaturebetween32and77F(0and25C).Arangeof40%to60%noncondensinghumidityisrecommended.

Installsupplyrollsatroomtemperature.Ifsuppliesarestoredinanenvironmentthatiscoolerthantheprinterenvironment,allowsuppliestoreachroomtemperaturebeforeyouusethem.

Iftheprinterwillnotbeusedforanextendedperiod,removesuppliesfromtheprinterandstorethemwithnewsupplies.70 Supplies and Parts

CardsForbestresults,usehighqualitycardsthatmeetthespecificationsandrecommendationsdescribedinthissection.

Card Size

UseISOID1cards(CR80cards).Thesecardshavethefollowingdimensions: 3.37incheslongby2.125incheswide(85.60mmlongx53.98mmwide). 0.010to0.030inchesthick(0.254to0.762mmthick).Forencodingmagneticstripe,usecards: 3.37incheslongby2.125incheswide(85.60mmlongx53.98mmwide). 0.010to0.030inchesthick(0.508mmto0.762mmthick).Actualcardthicknesscanvarybyuptotenpercentfromthesizeslisted.Typically,cardbowmustbelessthanthethicknessofthecard.

Card Material

UsecardswithaglossyPVCsurface,either100%PVCcardsorcompositecardswithaPVCsurface.Cardscanhaveamagneticstripeononesideofthecard.

Pre-Punched Cards

Forbestresults,punchcardsafterprintingthem.Thecardscanhaveapunchedareawithin1inch(25mm)oftheleftedge,asthecardsareloadedintheprinter.Ifthecardhasamagneticstripe,thecardcannotbepunchedanywhereinthestripe.SD/CD Installation and Administrators Guide 71

New Cards for Color Printing

Theprinterisdesignedtoprintonnewcardstock.Ifyouprintoncardstwice,becarefultoavoidgettingdirt,fingerprints,orothercontaminantsoncardsbeforethesecondprinting.Previousprintingcaninterferewithprintingandresultincardsthatdonothavetheappearanceyouwant.Printingoncardsthathavebeenissuedmightintroducesubstancesthatinterferewithcardprintingordamagetheprinter.Ifapreviouslyprintedcardhasbeenprintedwithtopcoat,thecardcannotbeprintedasecondtime.

Adhesive-Backed Cards

Adhesivebackedcardsareprinted,andthenadheredtoproximitycardswhenthecardsurfaceisnotflatenoughtoprint.Theprintingsurface(whiteside)ofanadhesivebackedcardmeetsthematerialrequirementsforuseinsomeprinters.Usethefollowingguidelines: Storecardsinacoolplace(suchasarefrigerator)toavoidadhesivemigration. Cleantheprinterscardtrackstoremoveanyadhesiveresidue.Usea

printheadcleaningswaborisopropanolandaswabtoremovetheresidue. Useaprintmarginofatleast0.05inchwhenusingadhesivebackedcards.

Card Quality Guidelines

Cardsmustmeetthefollowingcardqualityguidelinesfortheprintertoprinthighqualitygraphicsonthemsuccessfully.

Card Surface

Thecardmustbesmoothandeven,andfreeofirregularitiessuchasraisedburrsorparticlesembeddedinthesurface.Surfaceirregularitiescancauseprintingvoids,especiallywhenprintingedgetoedge.72 Supplies and Parts

Card Handling

Theseguidelinesapplytounprintedcards. Anydebrisorparticlesonthesurfaceofanunprintedcardcanreduceprint

qualityanddamagetheprinthead. Greaseoroils,suchasoilsfromyourfingers,alsoreduceprintquality.Keep

cardscompletelyclean.Donottouchtheprintsurfaceofacardwithyourfingersorhands.

Donotusearubberbandtobindblankcardstogether. Ifyoudropacardonthefloor,donotinsertitintotheprinter.

Card Storage

Theseguidelinesapplytobothprintedandunprintedcards. Cardsmustbestackedsothattheydonotshiftandrubagainsteachother. Whenyoustorecards,makesurethatnotwocardscontainimagesorblocks

ofcolorthatcomeincontactwitheachother. Makesurethatthemagneticstripeononecarddoesnotcomeincontactwith

themagneticstripeonanothercard. Makesurethatcardswithmagneticstripesarestoredawayfrommagnets

andothermagneticobjects. Storecardsinacool,dry,anddarkplace.Excessivelightcancauseyellowing

ofcardsonexposededges. Keepcardsintheiroriginalpackaging. Cardsshouldbeatroomtemperaturewhentheyareused.Ifcardsarestored

inacoolerenvironmentthantheprinter,allowthemtoreachroomtemperaturebeforeyouusethem.SD/CD Installation and Administrators Guide 73

Replacement PartsThefollowingreplacementpartsareavailable.

Printhead Cartridge

Theprinterhasareplaceableprintheadcartridge.Theprintheadissubjecttowearordamageandhasadirectimpactonprintquality.Donottouchtheprintingedgeoftheprintheadintheprintheadcartridge.CleantheprintheadfollowingthestepsinyourprintersUsersGuide.

Print Ribbon Cartridge

Theribboncartridgeholdstheprintribbonandthereplaceablecleaningsleeveintheprinter.

Cleaning Roller Spindle

Thecleaningrollerspindleholdsthereplaceablecleaningsleeve.74 Supplies and Parts

Cleaning SuppliesTheprintribbonkitincludesacleaningcardandareplaceablecleaningsleeve.Forbestresults,keepadditionalcleaningsuppliesonhand.Thefollowingadditionalcleaningsuppliesareavailable: Packagesof5ReplaceableCleaningSleeves Packagesof10PrinterCleaningCards Packagesof5CleaningSwabs:Useacleaningswabtocleantheprintheadand

otherinternalpartsoftheprinterandthendiscardtheswab.

Large Output HopperTheprintercanusealargeoutputhopper,whichholdsabout100cards.Youcanreplacethesmall,standardhopperwiththelargehopperwithoutusingtools.

200-Card Input HopperThe200cardinputhopperkitincludesthelargerhopperwithanattachedcover.Thestandardhopperiseasilyremovedandth