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DataFlex Credit Alerting & Prospecting Leverage Credit Inquiry Data to Improve Retention and Lifetime Value

Data Flex Credit Alerting And Prospecting Webinar

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LKCS is able to provide credit-based prospecting lists and activity alerts from ALL THREE major credit bureaus! Acquire and retain profitable account holders by leveraging tri-bureau prescreen marketing data to identify qualified new prospects, retain account holders at risk of being lost to a competitor, and increase lifetime value by pinpointing cross-selling opportunities in near real time. See how LKCS clients are building campaigns to generate loans with credit prospecting and alerting. See how profitable credit alerting and prospecting can be for your institution. About LKCS: LKCS provides financial institutions with marketing, graphic design, commercial printing, mailing, internet development, e-marketing, newsletter production, database and one-to-one marketing, statement processing, e-statements and transpromotional marketing services. Our clients have counted on us for unrivaled experience, excellent quality, competitive pricing and superior service for over four decades. LKCS – We do that.

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Page 1: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Alerting & Prospecting

Leverage Credit Inquiry Data to Improve Retention and Lifetime Value

Page 2: Data Flex Credit Alerting And Prospecting Webinar

LKCS

Page 3: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Alerting

Retention and Cross-Sell

Page 4: Data Flex Credit Alerting And Prospecting Webinar

Traditional Loyalty Programs

• “Onboarding,” matrix marketing and loan recapture campaigns

• Not based on actual credit data

• Credit-worthiness and behavior models used– Economic Stability Indicator

– Vehicle Intend to Purchase

– Real Property Data (available equity, etc.)

• CANNOT predict the exact timing someone will be in the market for a specific product

Page 5: Data Flex Credit Alerting And Prospecting Webinar

Credit-Based Loyalty Programs

• React with the RIGHT offer at the RIGHT time

• Gain the ability to reach account holders who may be defecting to your competition in near real time

• Based on actual credit bureau data

• Deliver a firm offer of credit to cross-sell additional products at the moment a need has been identified

Page 6: Data Flex Credit Alerting And Prospecting Webinar

Credit-Based Alerts

• Here’s What Happens:– Account holder applies for credit, an inquiry is posted

to his or her credit report

– These inquiries are categorized according to the type of financial product the account holder is seeking: mortgage, auto loan, installment loan, credit card or insurance

– Your account holder database is cross-referenced with these inquiries and a “lead” is generated each time there is a match with the credit file

• Respond with a firm offer of credit or insurance immediately after receiving the lead

Page 7: Data Flex Credit Alerting And Prospecting Webinar

Credit-Based Alerts (cont.)

• Select which category(ies) of inquiry(ies) you wish to target

• Leads are then pre-screened using your qualification criteria– Criteria can be based on numerous attributes including

credit score, debt load, etc.

• Choose from daily or weekly alerting service– LKCS provides you with a list of all leads and fulfills any

direct mail and/or e-mail offers.

Page 8: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Alerting

• We are now able to provide credit-based activity alerts from ALL THREE major credit bureaus.

– Close loans that would have gone to other lenders by comparing credit bureau activity each day!

– Monitor and identify your account holders DAILY for auto loan, mortgage, consumer loan and/or credit card inquiries.

– Set criteria to identify prospects that will qualify for a loan offer based on your specific pre-screen requirements.

– Send direct mail, e-mail and/or statement onserts to contacts whose credit has been checked and meet your pre-screen criteria.

– Provide outbound call lists for your call center to contact these account holders.

Page 9: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Alerting

Credit AlertingCredit Prospecting

Page 10: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Alerting

• LKCS can provide daily or weekly alerts for non-members/non-customers in your area that have had inquiries for mortgages, automobile loans, credit cards, etc.

• Acquire new account holders who didn’t contact you.

• Specify credit, demographic and geographic criteria to target qualified prospects in your communities.

• Leads are pre-screened against your credit criteria and existing account-holder lists.

Page 11: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Prospecting

AcquisitionCredit Prospecting

Page 12: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Prospecting

• Available for any pre-screen marketing campaigns:– Auto Loans– Mortgages– HELOCs– Auto and Mortgage Refinancing– Credit Cards

• Pre-screen your existing accounts holders or reach out to credit-qualified prospects in your communities

Page 13: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Credit Prospecting Lists

• Extend pre-approved offers of credit to account holders and non-account holders based on actual credit score information.– Set criteria to identify recipients that will qualify for a

loan offer based on your specific pre-screen requirements.

– Send direct mail loan offers to qualified account holder and non-account holder prospects.

– And, of course, you can utilize the DataFlex reporting engine to measure the results of these campaigns!

Page 14: Data Flex Credit Alerting And Prospecting Webinar

Why All Three Bureaus?

• Select which of the credit bureau(s) you want to receive data from– Even though you may prefer to work with one bureau

in particular, account holders may be shopping with a company that uses a different bureau

– Benefit from incremental lift by adding additional bureaus.

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Page 15: Data Flex Credit Alerting And Prospecting Webinar

Data Aggregation Overview

• LKCS multi-sources credit and non-credit data creating a very unique compilation of data

• Financial Services-centric and significant incremental advantages

Page 16: Data Flex Credit Alerting And Prospecting Webinar

DataFlex Reporting

• Use the power of DataFlex reports to measure the results of your pre-screen and credit alerting efforts.

• LKCS will incorporate any credit based data you utilize into DataFlex to track individual campaign results.

Page 17: Data Flex Credit Alerting And Prospecting Webinar

Sample Reports

Page 18: Data Flex Credit Alerting And Prospecting Webinar

Firm Offers of Credit

• When using Credit Bureau data, marketing materials must include:– Indications that the recipient is pre-selected, pre-

screened, or pre-approved – Terms and conditions; eligibility requirements

• Including why credit may not be extended after all

– Minimum dollar amount for which the recipient has been qualified

– Opt-out notice and disclosure

Page 19: Data Flex Credit Alerting And Prospecting Webinar

Sample Campaigns

Leverage Credit Data to Generate Loans

Page 20: Data Flex Credit Alerting And Prospecting Webinar

Sample Campaigns

• The Offers:

First Time Home Buyer’s Offer– Sent to Renters– Qualified by FICO

Score and other credit parameters

Revolving Debt Reduction Offer– Sent to

Homeowner’s– Available equity

over $xx,000– Revolving debt

over $xx,000– Qualified by FICO

Score and other credit parameters

Home Equity Offer– Sent to

Homeowner’s without a CCU Home Equity Loan/LOC

– Available equity over $xx,000

– Qualified by FICO Score and other credit parameters

Page 21: Data Flex Credit Alerting And Prospecting Webinar

Sample Campaigns

• Direct Mail Postcard

Page 22: Data Flex Credit Alerting And Prospecting Webinar

Sample Campaigns

• E-Mail Marketing

Page 23: Data Flex Credit Alerting And Prospecting Webinar

Sample Campaigns

• Transpromo Statement Cover Letter

Page 24: Data Flex Credit Alerting And Prospecting Webinar

Pricing

• DataFlex Credit Alerting– Based on number of account holders and/or prospects

screened each month

– FREE Opportunity Analysis

• We will review your account holder credit activity over the past 30 days and provide you with the following data: credit activity by inquiry type, state and credit bureau, as well as qualification rates using your specific qualification criteria!

Page 25: Data Flex Credit Alerting And Prospecting Webinar

Credit Alerting Case Study Results

• Average Loan Size of $150,000• Front-end and back-end revenue of 2.5%-3.0%

Quantity Monitored

Monthly Mortgage Trigger Rate

(1% after pass

criteria)

Contact Rate

Contact to Close

Rate

Monthly Number of New Loans

Revenue Per Month

Estimated Credit

Alerting Cost Per

Month

Revenue Per

Marketing Dollar Spent

45,000 450 30% 10% 13 $53,625 $3,500 $15

100,000 1,000 30% 10% 30 $123,750 $5,500 $23

Page 26: Data Flex Credit Alerting And Prospecting Webinar

Pricing

• DataFlex Credit Prospecting– Pricing depends on several factors including:

• Number of records purchased

• Demographic selects purchased

• Credit bureau minimum charges

– FREE List Counts and Estimates

• LKCS will run counts at no charge to determine feasibility and cost of your next pre-screen marketing campaign.

Page 27: Data Flex Credit Alerting And Prospecting Webinar

Thank You!

Sid HaasVice President of Business Development

Direct: 815-220-3904E-Mail: [email protected]

Schedule a personal DataFlex demonstration today.