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Center for Research, Development and Information National Board on The Placement and Protection of Indonesian Overseas Workers (BNP2TKI) DATA COLLECTION PLACEMENT AND PROTECTION OF INDONESIAN OVERSEAS WORKER By : MUHAMMAD HIDAYAT The Third Meeting of Focal Specialists on International Labour Migration Statistic (ILMS ) in ASEAN Bangkok, July 1-2, 2015

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Page 1: DATA COLLECTION PLACEMENT AND PROTECTION OF … · SISKOTKLN for passports issued, then update data pasport to SISKOTKLN 12.Candidates insurance included during & after placement

Center for Research, Development and Information

National Board on The Placement and Protection of Indonesian Overseas Workers

(BNP2TKI)

DATA COLLECTION

PLACEMENT AND PROTECTION OF

INDONESIAN OVERSEAS WORKER

By : MUHAMMAD HIDAYAT

The Third Meeting of Focal Specialists on

International Labour Migration Statistic (ILMS ) in ASEAN

Bangkok, July 1-2, 2015

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THE SCHEME FOR PLACEMENT AND PROTECTION SERVICES OF

INDONESIA OVERSEAS WORKERS

Refer to Act No. 39/2004, there are 5 (five) scheme of Placement TKI, as follows;

1. PRIVATE TO PRIVATE

Placement is facilitated by Private Company in both of Indonesia (PPTKIS) and

Destination Countries (Agency).

2. PLACEMENT BY PERSONAL

Working by themselves

3. GOVERNMENT TO GOVERNMENT (G TO G)

Placement is facilitated by Government refer to MoU between Indonesia

Government and Destination Countries, i.e.; South Korea, Japan

4. GOVERNMENT TO PRIVATE (G TO P)

Placement facilitated by Indonesia Government with Private Company in

Destination Countries, i.e.; Company in Penang (Malaysia).

5. COMPANY OWN INTERESTS

Placement employment Indonesian Private Company working abroad for its own

interest

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THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF

INDONESIA OVERSEAS WORKERS

Refer to Act No. 39/2004 Placement and Protection of TKI involve 13 stakeholders in both of Government or private institutions. It is realize that conditions will affect to the services, should be longer and difficult in coordination.

In order to make it faster, easy and transparent, BNP2TKI has developed system which operated and integrated with almost 1.500 stakeholders private and government.

1. Services by system

Refer to Act No. 39/2004 concerning The Placement and Protection of Indonesia Overseas Workers (hereinafter referred to as TKI) , The National Board for Placement and Protection of Indonesian Overseas Workers (hereinafter referred to as BNP2TKI) has developed 3 system in supporting services, i.e.;

a) Information System for Jobs market overseas (JOBSINFO)

b) Information System to facilitate placement from registration until departure process (SISKOTKLN)

c) Information system to facilitate all TKI’s complaint (CRISIS CENTER) through several media, i.e; Phone, Fax, Email, SMS, Letter and Direct Complaint.

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2. Data Center

In supporting system goes well for almost 1.500 stakeholders, BNP2TKI has built Data

Centre comply to TIA-942 tier 1 (Telecommunications Industry Association) and Wide

Area Networking using Virtual Private Network and Public Internet powered by Indonesia

Telecommunication Co.

3. We enhance the placement process faster and easier continuously, by integration with all placement stakeholders i.e.;

a) Ministry Home Affairs by using Citizen ID (e-KTP) as Single ID for Indonesia

Overseas workers data base;

b) Indonesian Immigration by using Passport for verification, Real time schedule of

Departure and Arrival of Indonesia Overseas Worker;

c) Indonesia Representative at Taiwan, Hongkong, Malaysia, Singapore, Uni Emirate

Arab and Saudi Arab for verification Demand Letter and Employment Contract;

d) 30 Local Manpower Office (Province) and 300 Local Manpower Office (District) for

Recruit and Registration based on electronic Citizen ID (e-KTP);

e) 503 Employment Agencies (PPTKIS), 99 Health Check Institutions (SARKES), 404 Training Centers (BLKLN), 7 Competency Test Institutions (LSP) and 3 Insurance

Consortiums;

f) 40 BNP2TKI Rep. offices in both of province and district (BP3TKI/LP3TKI/P4TKI).

THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF

INDONESIA OVERSEAS WORKERS

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DATA STATUS OF BLKLN

DATA OF INSTRUCTOR

DATA OF PPTKIS & INSURANCE

DATA OF TKI COMPLAINT

DATA OF INSURANCE CLAIM

DEMAND DATA

ENDORSE JOB ORDER

TKI CONTRACT DATA

TKI RETURN DATA

TKI STATUS ON DESTINATION COUNTRIES

DATA OF COMPLAINT TKI

FOLLOW UP STATUS

DATA OF SUPPLY, LINK & MATCH

STATUS OF STAKEHOLDER

DATA OF TKI’S DEPARTURE

PLACEMENT STATUS

DATA OF COMPLAINT TKI

FOLLOW UP STATUS

SISKOTKLN

CRISIS CENTER

JOBS INFO

DATA STATUS OF HEALTH

CHECK INSTITUTIONS

DATA OF TKI’S HEALTH

SYSTEM FOR PLACEMENT &

PROTECTION TKI

BP3TKI/LP3TKI/P4TKI

MINISTRY OF

HEALTH DATA OF TKI PASPORT

DEPARTURE STATUS

ARRIVAL STATUS

MIN. OF JUSTICE &

HUMAN RIGHTS

GET DATA BY NIK (WEB SERVICE)

EMBASSY

SHARING DATA (WEB SERVICE)

REGISTER DATA OF TKI’S

PLACEMENT CONTRACT

DATA OF PASPORT RECOM.

TKI RETURN STATUS

DATA OF COMPLAINT TKI FOLLOW UP STATUS

MINISTRY OF FOREIGN

AFFAIRS

IN PROCESS CONNECTED

11

5

2

DATABASE CITIZEN S

(SNGLE ID)

MIN. OF MANPOWER

DATA OF SUPPLY, LINK & MATCH

STATUS OF STAKEHOLDER

DATA OF DEPLOYMENT PERMIT

PLACEMENT STATUS

DATA ARRIVAL DATA OF COMPLAINT TKI

FOLLOW UP STATUS

3

DATA OF LSP

DATA OF ACCESSOR

DATA OF TKI COMPETENCY

BNSP

SUPERVISION & SECURITY OF

PLACEMENT & PROTECTION

INDONESIAN POLICE

SHARING DATA TKI PELAUT

DATA MANING AGENT

MIN. OF TRANSPORTATION

SHARING DATA

(WEB SERVICE)

SHARING DATA

(WEB SERVICE)

6

GET DATA BY NIK (WEB SERVICE)

7

4

SHARING DATA

(WEB SERVICE)

9

10

12

BNP2TKI

MINISTRY OF HOME AFFAIRS ELECTRONIC CITIZEN ID

SARKES

SHARING DATA

(WEB SERVICE)

LSP

PPTKIS & ASURANSI

1

8

INTEGRATION SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF

INDONESIA OVERSEAS WORKERS

LOCAL DISTRICT

MANPOWER OFFICE

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Database Citizens

Single ID (NIK)

Medical check, update data,

Certificate

Certification, update data,

Certificate of Competension Registration, duration of

Training, update data

Issued Pasport, update data

Departure and Arrival

During and after placement

Insurance, update data

Verification Docs, PAP, Issued

IDCard (KTKLN), Protection of Migrant Worker

Permit deployment

of migrant workers (SIP), Monitoring &

Protection of Migrant

Worker

Permit Recruitment of

migrant workers (SPR)

Selection Agency,

Endorse Job Order Monitoring & Protection

Migrant Worker EMPL. AGENCY

MEDICAL CENTER

VOC. TRAINING CENTER

BNP2TKI

BNP2TKI BRANCH OFFC.

COMPETENCY INSTITUTION

EMBASSY

INSURANCE

LAB. OFFICE DISTRICT

HOME AFFAIRS OFFC.

11

12

13

9

1 2

LAB. OFFICE PROV.

3 Information Jobs ,

Recruitment & Selection, Placement Agreement

Pre-Placement

Insurance, update data

10

7

Get Data

by NIK

DEPARTURE

EMBARKATION

Flow Process of Placement Migrant Workers

INSURANCE

INFORMATION SYSTEM PLACEMENT OF

OVERSEAS WORKERS

(SISKOTKLN)

8

IMIGRATION OFFICE

SIP & SPR

4

ONLINE SYSTEM

REGISTRATION

(Insert Data)

Documents

requirements 6

5

5

CANDIDATE MW

14

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THE PLACEMENT SERVICE OF PROCESS STEPS

1. Employment Agency Indonesia (PPTKIS) & Agency Destination Country

makes placements cooperation agreement, job order/demand letter as a

condition for the recruitment of migrant workers. Consular or labor

attaches to verify and endorsment job order/demand letter.

2. Job Order/Demand Letter as a condition of the permit deployment of

migrant workers (SIP) by BNP2TKI

3. Issued permit recruitment of migrant workers by Labour Office Province

4. To disseminate information about job order , recruitment and selection of

candidates by Labor Office Districts & PPTKIS, placement agreement

between PPTKIS & candidates

5. Employment Agency & Candidates have document requirements

6. Candidates data entry through an Online System Resgistrasi by NIK

based on database Citizen conducted by the Labor Office District

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THE PLACEMENT SERVICE OF PROCESS STEPS

7. Candidates insurance included pre- placement by PPTKIS and then update data insurance to SISKOTKLN

8. Candidates shall pass medical checks at health facilities and given a Certificate of health, then update data health to SISKOTKLN

9. Candidates registered and training in Vocational Training Center for 1-2 months and then update data training to SISKOTKLN

10.Candidates take the test competence in Competency Test Institutions and given a certificate of competence, then update data sertificate to SISKOTKLN

11.Candidates their passport at the immigration office based on data from SISKOTKLN for passports issued, then update data pasport to SISKOTKLN

12.Candidates insurance included during & after placement by PPTKIS and then update data insurance to SISKOTKLN

13.Candidates documents requirement verified , following the end of departure briefing ( PAP ) , issued ID Card (KTKLN) by BNP2TKI representative in the Province/District, and employment contract signing, then update data to SISKOTKLN

14.Candidates departure to country of destination and update data departure from database Imigration to SISKOTKLN

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Oracle Net Service Client Access

Load Traffic Manager

SISKOTKLN Application

SIPENDAKI Application

CRISIS CENTERApplication

JOB INFOApplication

LocalUser Access

LocalUser Access

LocalUser Access

LocalUser Access

Public / Extranet Netw

ork

UserPublic

Internal User

VPN

Oracle RAC Oracle RAC

DBServer

DBServer

DBServer

DBServer

FC/FCoE Network

STORAGE

Internet

- Kemnaker- Adminduk- Kemenlu- etc

INTRANET BNP2TKIINTERNET

UserBP3TKI/LP3TKI/P4TKI

VPN-IP

Infrastructure of Information System BNP2TKI

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The Placement and Protection of data used for :

1. Manpower planning,

2. Employment protection services,

3. Empowerment of migrant workers (after placement) to be entrepreneurs,

4. Upgrading skills of migrant workers (return),

5. Data Statistics,

6. Publications

11

THE SYSTEM FOR PLACEMENT AND PROTECTION SERVICES OF

INDONESIA OVERSEAS WORKERS

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STATISTICAL DATA

PLACEMENT OF INDONESIAN

OVERSEAS WORKER

2011 – 2015

Center for Research, Development and Information

National Board on The Placement and Protection of Indonesian Overseas Workers

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NO YEAR TOTAL

1 2011 586.802

2 2012 494.609

3 2013 512.168

4 2014 429.872

5 2015 (May 31) 120.677

586,802

494,609 512,168

429,872

120,677

0

100

200

300

400

500

600

700

2011 2012 2013 2014 2015 (s.d 31 MEI)

DATA OF PLACEMENT

(As of 2011 - 2015 May)

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320.611

236.198 226.871

182.262

52.723

0

100.000

200.000

300.000

400.000

2011 2012 2013 2014 2015 (May 31)

266.191258.411

285.297

247.610

67.954

0

100.000

200.000

300.000

400.000

2011 2012 2013 2014 2015 (May

31)

2

FORMAL SECTOR

NO YEAR TOTAL FORMAL % INFORMAL %

1 2011 586.802 266.191 45 320.611 55

2 2012 494.609 258.411 52 236.198 48

3 2013 512.168 285.297 56 226.871 44

4 2014 429.872 247.610 58 182.262 42

5 2015 (May 31) 120.677 67.954 56 52.723 44

INFORMAL SECTOR

DATA OF PLACEMENT

(As of 2011 - 2015 May)

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376.686

279.784 276.998243.629

69.479

0

100.000

200.000

300.000

400.000

2011 2012 2013 2014 2015 (May 31)

210.116214.825

235.170

186.243

51.440

0

100.000

200.000

300.000

400.000

2011 2012 2013 2014 2015 (May 31)

3

FEMALE

NO YEAR NUMBER FEMALE % MALE %

1 2011 586.802 376.686 64 210.116 36

2 2012 494.609 279.784 57 214.825 43

3 2013 512.168 276.998 54 235.170 46

4 2014 429.872 243.629 57 186.243 43

5 2015 (May 31) 120.677 69.479 57 51.440 43

MALE

DATA OF PLACEMENT

(As of 2011 - 2015 May)

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DATA OF PLACEMENT (As of 2011 - 2014, By Marital Status)

Married Single Divorced

2011 379.366 165.753 41.683

2012 300.030 158.124 36.455

2013 309.427 158.858 43.883

2014 251.149 142.463 36.260

379.366

165.753

41.683

300.030

158.124

36.455

309.427

158.858

43.883

251.149

142.463

36.260

0

50.000

100.000

150.000

200.000

250.000

300.000

350.000

400.000

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DATA OF PLACEMENT (As of 2011 - 2014, By Educational)

Bachelor Degree & Higher

Diploma Senior High

School Junior High

School Elementary

School

2011 7.168 24.276 104.370 233.775 217.213

2012 6.102 26.572 119.714 195.092 147.129

2013 6.692 29.012 124.825 191.542 160.097

2014 4.135 17.355 106.830 162.731 138.821

7.168

24.276

104.370

233.775

217.213

6.102

26.572

119.714

195.092

147.129

6.692

29.012

124.825

191.542

160.097

4.135 17.355

106.830

162.731

138.821

0

50.000

100.000

150.000

200.000

250.000

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ACEH

BALI BABE

L

BANT

EN

BENGKULU

YOGYA

JAKARTA

GORONTA

LO

JAMB

I

JABAR

JATENG

JATIM

KALBAR

KALSEL

KALTENG

KALTIM

KEPRI

LAMPUNG

MALUKU

MALUT

NTB NTT

PAPUA

PAPU

A

BRT

RIAU SULB

AR SULS

EL SULTENG

SULTRA

SULUT

SUMBAR

SUMSEL

SUMUT

2011 1.490 15.06 225 27.57 373 4.395 18.71 52 578 145.6 123.1 109.2 1.689 1.250 107 665 1.179 17.08 462 54 72.83 10.72 85 73 495 1.082 13.94 1.273 496 1.196 960 2.233 12.44

2012 762 14.08 144 10.85 317 4.620 15.02 46 747 119.6 115.4 100.3 2.607 797 67 959 1.427 16.25 353 44 46.24 8.753 47 75 459 625 13.87 820 641 1.742 1.176 1.874 13.72

2013 910 14.61 110 13.24 334 4.967 14.24 29 934 129.8 105.9 93.84 10.09 888 60 716 1.540 17.97 325 56 63.43 5.308 110 54 717 542 10.35 1.066 689 1.543 1.639 2.662 13.29

2014 951 7.716 49 9.720 319 3.808 7.561 37 835 105.4 92.59 78.30 5.190 711 69 449 1.223 18.50 312 121 61.13 5.515 48 47 868 450 7.497 896 423 1.076 1.227 1.958 14.78

0

20.000

40.000

60.000

80.000

100.000

120.000

140.000

160.000

DATA OF PLACEMENT (As of 2011 - 2014, By Province)

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NO PROVINCE 2011 2012 2013 2014

TOTAL MALE FEMALE TOTAL MALE FEMALE TOTAL MALE FEMALE TOTAL MALE

FEMALE

TOTAL

1 ACEH 795 695 1,490 371 391 762 593 317 910 540 411 951 4,113

2 SUMATERA UTARA 1,978 10,469 12,447 2,413 11,315 13,728 2,812 10,487 13,299 2,580 12,202 14,782 54,256

3 SUMATERA BARAT 432 528 960 489 687 1,176 652 987 1,639 519 708 1,227 5,002

4 RIAU 323 172 495 342 117 459 552 165 717 642 226 868 2,539

5 KEPULAUAN RIAU 839 340 1,179 1,177 250 1,427 1,338 202 1,540 950 273 1,223 5,369

6 JAMBI 288 290 578 230 517 747 439 495 934 425 410 835 3,094

7 SUMATERA SELATAN 694 1,539 2,233 609 1,265 1,874 795 1,867 2,662 630 1,328 1,958 8,727

8 BENGKULU 228 145 373 190 127 317 206 128 334 236 83 319 1,343

9 LAMPUNG 3,043 14,042 17,085 3,573 12,686 16,259 5,518 12,457 17,975 5,843 12,657 18,500 69,819

10 BANGKA BELITUNG 52 173 225 83 61 144 90 20 110 37 12 49 528

11 BANTEN 5,021 22,555 27,576 4,861 5,992 10,853 5,124 8,120 13,244 3,835 5,885 9,720 61,393

12 DKI JAKARTA 11,453 7,265 18,718 13,039 1,982 15,021 12,658 1,590 14,248 6,510 1,051 7,561 55,548

13 JAWA BARAT 28,390 117,213 145,603 32,825 86,795 119,620 34,375 95,510 129,885 27,591 77,888 105,479 500,587

14 JAWA TENGAH 34,864 88,290 123,154 45,760 69,696 115,456 46,464 59,507 105,971 37,318 55,272 92,590 437,171

15 DI YOGYAKARTA 2,022 2,373 4,395 2,322 2,298 4,620 2,609 2,358 4,967 1,963 1,845 3,808 17,790

16 JAWA TIMUR 33,686 75,547 109,233 34,622 65,746 100,368 37,015 56,828 93,843 28,724 49,582 78,306 381,750

17 BALI 12,161 2,905 15,066 11,713 2,369 14,082 12,177 2,440 14,617 5,692 2,024 7,716 51,481

18 NUSA TENGGARA BARAT 54,861 17,974 72,835 38,165 8,080 46,245 50,103 13,335 63,438 48,125 13,014 61,139 243,657

19 NUSA TENGGARA TIMUR 5,503 5,222 10,725 5,787 2,966 8,753 2,509 2,799 5,308 2,209 3,306 5,515 30,301

20 KALIMANTAN BARAT 853 836 1,689 1,659 948 2,607 7,489 2,602 10,091 3,679 1,511 5,190 19,577

21 KALIMANTAN TENGAH 30 77 107 35 32 67 38 22 60 39 30 69 303

22 KALIMANTAN SELATAN 327 923 1,250 477 320 797 456 432 888 285 426 711 3,646

23 KALIMANTAN TIMUR 580 85 665 862 97 959 671 45 716 382 67 449 2,789

24 SULAWESI SELATAN 9,404 4,544 13,948 10,213 3,662 13,875 7,855 2,503 10,358 5,385 2,112 7,497 45,678

25 SULAWESI TENGGARA 331 165 496 504 137 641 497 192 689 326 97 423 2,249

26 SULAWESI TENGAH 169 1,104 1,273 275 545 820 154 912 1,066 167 729 896 4,055

27 SULAWESI UTARA 769 427 1,196 1,366 376 1,742 1,155 388 1,543 819 257 1,076 5,557

28 SULAWESI BARAT 600 482 1,082 426 199 625 343 199 542 312 138 450 2,699

29 GORONTALO 31 21 52 37 9 46 23 6 29 19 18 37 164

30 MALUKU 240 222 462 256 97 353 271 54 325 260 52 312 1,452

31 MALUKU UTARA 46 8 54 36 8 44 43 13 56 119 2 121 275

32 PAPUA 52 33 85 38 9 47 98 12 110 40 8 48 290

33 PAPUA BARAT 51 22 73 70 5 75 48 6 54 42 5 47 249

TOTAL 210,116 376,686 586,802 214,825 279,784 494,609 235,170 276,998 512,168 186,243 243,629 429,872 2,023,451

DATA OF PLACEMENT (As of 2011 - 2014, By Province and Gender)

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MALAYSIA

TAIWAN

SAUDI ARABI

A

HONGKONG

SINGAPORE

UEA QATAR USA SOUTH KOREA

BRUNEI

OMAN BAHRA

IN ITALY JAPAN

KUWAIT

CHINA SPAIN TURKE

Y

NETHERLAND

S

OTHERS

2011 134.266 78.865 137.835 50.301 47.786 39.917 16.616 13.749 11.392 10.804 7.306 4.379 3.408 2.508 2.723 1.072 1.484 1.016 592 12.609

2012 134.069 81.071 40.655 45.478 41.556 35.888 20.380 15.353 13.593 13.146 8.836 6.328 3.691 3.293 2.518 1.967 1.746 1.209 798 17713

2013 150.250 83.544 45.394 41.769 34.655 44.505 16.237 15.021 15.374 11.269 10.719 5.384 3.746 3.042 2.534 2.055 1.417 1.518 1.176 17734

2014 127.827 82.665 44.325 35.050 31.680 17.962 7.862 9.233 11.848 11.616 19.141 5.472 1.295 2.428 1.714 915 889 1.246 796 12220

0

20.000

40.000

60.000

80.000

100.000

120.000

140.000

160.000

DATA OF PLACEMENT (As of 2011 - 2014, By Top Destination Countries)

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DATA OF PLACEMENT (As of 2011 - 2014, By Top Jobs)

Dosmeti

c Worker

Caregive

r Engineer

Plantatio

n Worker

Contruct

ion

Worker

Waiter Fisherm

an

Steawar

d

Cleaning

Service

Cruisesh

ip

Services

Nurse Oiler Others

2011 282.944 54.793 44.756 46.436 5,625 6.092 4.371 5.952 1.209 6.814 1.496 0 54,073

2012 165.532 52.565 50.690 39.679 10,853 7.154 5.213 5.341 2.521 25862 1.644 41 53,385

2013 169.513 48.188 61.104 51.403 13,039 8.022 5.559 2.690 4.223 23970 1.397 2.505 79,663

2014 196.496 49.069 51.353 40.138 10,761 4.754 4.852 1.380 7.109 16959 930 1.395 63,106

-

50.000

100.000

150.000

200.000

250.000

300.000

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Center for Research, Development and Information

National Board on The Placement and Protection of Indonesian Overseas Workers

STATISTICAL DATA

PROTECTION SERVICES OF

INDONESIAN OVERSEAS WORKER

2011 – 2015

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539.169

494.266

393.720

260.093

201.779

50.572

0

200.000

400.000

600.000

2010 2011 2012 2013 2014 2015 (May 31)

DATA OF ARRIVAL (As of 2011 - 2015 May)

NOTED:

Data of Arrival TKI has decrease cause of Placement suspend policy for some countries (Middle

East majority)

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NOTED:

1. Total Complaint 20,510 cases

2. Complaint Average 14/ day.

3. Total Complaint has finished 14.277 cases (70%).

7

1.885

3.234

1.107

14.277

0

4.000

8.000

12.000

16.000

New Complaint Validation Process Follow up by BNP2TKI Follow up by Other Gov Intitutions

Finished

DATA OF COMPLAINT SERVICES (As of 2011 - 2015 May, by Complaint Status)

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DATA OF COMPLAINT SERVICES (As of 2011 - 2015 May, by Media Complaint)

Direct Mail Email SMS Phone Others

2011 1.398 955 12 42 2.087 24

2012 2.083 2.224 42 34 946 97

2013 1.757 1.475 8 80 1.015 97

2014 1.389 1.372 89 25 978 100

2015 (May) 834 758 60 16 423 90

0

500

1.000

1.500

2.000

2.500

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SAUDI ARAB

MALAYSIA

UEA TAIWAN JORDAN SINGAP

ORE OMAN QATAR KUWAIT

HONG KONG

BAHRAIN SOUTH KOREA

BRUNEI

2011 2.888 388 170 161 254 102 67 59 137 43 29 42 17

2012 2.769 613 305 204 282 149 109 94 138 76 64 63 40

2013 1.863 723 262 345 188 110 147 189 86 86 64 35 25

2014 1.296 893 280 277 132 154 155 126 55 89 86 51 63

2015 (May) 576 762 113 138 38 53 94 53 30 49 44 24 39

0

500

1.000

1.500

2.000

2.500

3.000

3.500

DATA OF TKI COMPLAINT (As of 2011 - 2015 (May), By Top Destination Countries)

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4.004

19.257

10.111

4,982 Deportation

5.305

3.141 1.473

234 108 240 1.717

75 398 242 0 169 1037 11 24 20 941

0

5.000

10.000

15.000

20.000

25.000

Adi

Soemarmo Solo - Airport

Juanda

Surabaya - Airport

Ahmad Yani

Semarang - Airport

Tanjung

Pinang - Seaport

Lombok

Mataram - Airport

Adi Soetjipto

Yogyakarta - Airport

Entikong

Pontianak - Border Area

Sultan

Mahmud Badaruddin II Palembang -

Airport

Husein

Sastranegara Bandung -

Airport

Kualanamu

Medan - Airport

Soekarno

Hatta Jakarta - Airport

Total Arrival TKI Problematic

539.169 494.266

393.720

260.093 201.779

50.572

0

200.000

400.000

600.000

2010 2011 2012 2013 2014 2015 (May 31)

DATA OF ARRIVAL (As of 2011 - 2015 May)

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THANK

YOU