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Seminar onData Collection
Presented by
Mohammed Ahmed AliResearch Scholar
Mysore university
Department of Computer ScienceManasagangothri, Mysore
Content • Introduction• Methods of data collection A) Primary data collection 1: Observation method 2: Interview 3: Questionnaire method 3: Schedule 4: other methods B) Secondary data collection
Introduction Data are special type of information, generally obtained through
observation, surveys, enquiries, or are generated as a result of human
activity.
Data Collection is the process of gathering and measuring information on
variables of interest, in an established systematic fashion that enables one
to answer stated research questions, test hypotheses, and evaluate
outcomes
. The task of data collection begins after a research problem has been
defined and research design .
TYPES OF DATA
1) PRIMARY DATA : Are those which are collected a fresh and for
the first time and thus happen to be original in character and
known as Primary data.
2) SECONDARY DATA : Are those which have been collected by
someone else and which have already been passed through the
statistical process are known as Secondary data
METHOD OF COLLECTION OF PRIMARY DATAObservation method
Interviews
Questionnaire method
Schedule Method
other methods
OBSERVATION METHOD
Observation method is a method under which data from the field is collected with
the help of observation by the observer or by personally going to the field. • In the
words of P.V. Young, “Observation may be defined as systematic viewing,
coupled with consideration of seen phenomenon
ADVANTAGES:
• Subjective bias eliminated (No bias info)
• Information researcher gets is Current information
• Independent to respondent’s variable (as in interview and may be bias )•
OBSERVATION METHODDISADVANTAGES :
• It is expensive method (time requires more)
• Limited information
• Unforeseen factors may interfere with observational task
• Data cannot be collected effectively.
Types of observationStructured and Unstructured Observation
• When observation is done by characterizing style of recording the observed
information, standardized conditions of observation , definition of the units to be
observed , selection of pertinent data of observation then it is structured
observation
• When observation is done without any thought before observation then it is
unstructured observation
• Structured observation is considered appropriate in descriptive studies, whereas
in an exploratory study the observational procedure is most likely to be
relatively unstructured
• Participant Observation : In this observation, the observer is a part of the
phenomenon or group which observed and he acts as both an observer and a
participant.
• Non Participant Observation When observer is observing people without
giving any information to them then it is non participant observation
• Example : use of recording devices to examine the details of how people talk
and behave together
Types of observation
• Direct Observation : This means observation of an event personally by the
observer when it takes place. This method is flexible and allows the observer to see
and record subtle aspects of events and behaviour as they occur. He is also free to
shift places, change the focus of the observation.
Example: Observer is physically present to monitor
• Indirect Observation : This does not involve the physical presence of the
observer, and the recording is done by mechanical, photographic or electronic
devices.
Example : Recording customer and employee movements by a special motion
picture camera mounted in a department of large store.
INTERVIEW METHOD
• This method of collecting data involves presentation or oral-
verbal stimuli and reply in terms of oral-verbal responses.
• Interview is the verbal conversation between two people with
the objective of collecting relevant information for the purpose
of research
There are different type of interviews as follows :
PERSONAL INTERVIEWS : The interviewer asks questions
generally in a face to face contact to the other person or persons.
Types of Personal InterviewStructured Interview
• Predetermined questions
• Standardized techniques of recording
• Interviewer follows rigid procedure laid
down i.e. asking recording questions in
form & order prescribed
• Time required for such is less than non
Un-structured interview
• Not necessary of skill or specific
knowledge
• Analysis of data become easier because
inf is collected in prescribed manner
Un-Structured Interview
• No Predetermined questions
Flexibility in asking questions•
• No Standardized techniques of
recording
• Interviewer has freedom to ask ,omit ,
add questions in any manner
• Ask questions without following
sequence
• Analysis of data is difficult prescribed
manner
Merits of Personal Interview• Information at greater depth
• More flexible
• Interviewer by his skill can come over resistance
• Non Response generally low
• Samples can controlled more effectively
• Personal information can be obtained
• Interviewer can collect supplementary information about respondent’s
personal characteristics and environment which has value in interpreting results
De Merits Of Interview• Expensive method
• Respondent may give bias information
• Some Executive people are not approachable so data collected may be
inadequate
• Takes more time when samples are more
• Supervisors has to do complex work of selecting ,training and supervising
the field staff.
• Telephonic interview : Contacting samples on telephone• Uncommon
method may be used in developed regions
• structured interviews : in this case, a set of pre- decided questions are
there.
• unstructured interviews : in this case, we don’t follow a system of
pre-determined questions.
• focused interviews : attention is focused on the given experience of
the respondent and its possible effects.
Types of Personal Interview
• group interviews : a group of 6 to 8 individuals is interviewed.•
qualitative and quantitative interviews : divided on the basis of
subject matter i.e. whether qualitative or quantitative.
• individual interviews : interviewer meets a single person and
interviews him.
• selection interviews : done for the selection of people for
certain jobs
Types of Personal Interview
• A questionnaire is a set of questions for gathering information from
individuals. You can administer questionnaires by mail, telephone, using
face-to-face interviews, as handouts, or electronically (i.e., by e- mail or
through Web-based questionnaires).
• A questionnaire is a series of questions asked to individuals to obtain
statistically useful information about a given topic. When properly
constructed and responsibly administered, questionnaires become a
vital instrument by which statements can be made about specific groups
or people or entire populations
QUESTIONNAIRE METHOD
There is low cost even when the universe is large and is widely spread
geographically
It is free from the bias of the interviewer; answers are in respondents’ own words
Respondents have adequate time to give well thought out answers.
Respondents, who are not easily approachable, can also be reached
conveniently.
Large samples can be made use of and thus the results can be made more
dependable and reliable.
Merits of Questionnaire
demerits of this system 1. Low rate of return of the duly filled in questionnaires; bias due to no-response is often
indeterminate.
2. It can be used only when respondents are educated and cooperating.
3. The control over questionnaire may be lost once it is sent.
4. There is inbuilt inflexibility because of the difficulty of amending the approach once
questionnaires have been dispatched.
5. There is also the possibility of ambiguous replies or omission of replies altogether to certain
questions; interpretation of omissions is difficult.
6. It is difficult to know whether willing respondents are truly representative.
7. This method is likely to be the slowest of all.
Types of questionnaires and questions
Structured questionnaires (Closed Ended Questions) are based
predominantly on closed questions which produce data that can be
analyzed quantitatively for patterns and trends. The agenda is entirely
predetermined by the evaluator and provides little flexibility for
respondents to qualify their answers.A closed question can be answered with either 'yes' or 'no'.Yes/No Questions 1. Do you have a library membership card?
Yes ( )No ( )
Structured questionnaires
• Multiple Choice Questions
• What purpose do you visit the library? (Multiple choices)
( ) To read news papers
( ) To refer books
( ) To borrow and return books
( ) To brows Internet
Scaled questions - Responses are graded on a continuum (example: rate
the appearance of the product on a scale from 1 to 10, with 10 being the
most preferred appearance). Examples of types of scales include the
Likert scale, semantic differential scale, and rank-order scale
A likert scale is commonly used in survey research it is often used to measure respondents attitudes by asking the extent to which they agree or disagree with a particular question or statement.
Example: To what extent the information obtained from the web based resources are useful to you? (Likert Scale)
Sl. No. Extent
1 Unsatisfied
2 Somewhat satisfied
3 Neutral
4 Satisfied
5 Extremely satisfied
Rankings:Please rank the following web based resource usefulness in order of preference (starting from 1 is least preferred and 10 is most preferred).
Sl. No. Web based resources Ranking
(1…………….10)
1 E-books
2 E-journals
3 Discussion forums
4 Databases
Unstructured questionnaires (Open-ended) Non-structured questions, or open-ended questions, are questions where there is no list of answer choices from which to choose. Respondents are simply asked to write their response to a question. Here is an example:An open question is likely to receive a long answer.Example of a Non-structured Question 1. What are the facilities and services do you expect
from your library?______________________________________________________________________________________
2. What are the benefits for automating a library
housekeeping functions?
______________________________________________
______________________________________________
______________________________________________
It is best to use non-structured questions when you are
exploring new ideas and you don't really know what to
expect from the respondents.
Contingency questions - A question that is answered only if the respondent gives a particular response to a previous question. This avoids asking questions of people that do not apply to them.1. Do you have computer knowledge?
Yes ( )No ( )
2. If ‘yes’ how long have you been using?•From last 6 months ( ) •From last 1 year ( )•From last 2 years ( )•From last 3-4 years ( )
Cautions regarding Questions and Questionnaires Construction1. Question number2. Order of Questions3. Check the spellings of the question statements 4. Do not use offensive language 5. Avoid double-meaning Questions6. If there are any difficult terms in the questionnaire than do explain
them 7. Avoid unnecessary questions 8. Know the academic and mental capacities of the target population 9. If there are certain personal or emotional questions ask them in the
middle or at the end10.Don't ask for elaborate answers 11.Use polite language 12.Don't write questions that already contain the answer to the
question13.Let the respondents know that their privacy will be ensured
SCHEDULE METHOD
• It is one of the important methods for the study of social problems.•
Schedules Like Questionnaires but it filled by enumerator .
Enumerators are specially appointed for filling questionnaire
Enumerators explain the aim and objective to respondent and fill the
answers in provided space .
• In the words of Thomas Carson Macormic, “The schedule is nothing
more than a list of questions which it seems necessary to test the
hypothesis
Questionnaires Q generally send through email and no
further assistant from sender
Q is cheaper method
Non Response is high
It is not clear that who replies.
The questionnaire method is likely to be
very slow
No personal contact is possible in case of
questionnaire
This method can be used only when
respondents are literate and cooperative.
Schedule Schedule is filled by enumerator or research
worker
Costly method
Non Response is Low
Identity of respondent is not known.
Information is collected well in time as they
are filled by enumerators.
Direct personal contact is established
The information can be gathered even when
the respondents happen to be illiterate
schedule There remains the difficulty in sending
enumerators over a relatively wider area.
Non Risky
It depends upon the honesty and
competence of enumerators
Not attractive
Along with schedule observation method
can also be used.
Questionnaires
Wider and more representative distribution of
sample is possible.
Risky
The success of questionnaire methods lies
more on the quality of the questionnaire
itself.
The physical appearance of questionnaire
must be quite attractive.
This is not possible when collecting data
through questionnaire.
Other Methods Of Data Collection
• Warranty Cards: Post card size cards sent to customers and
feedback collected through asking questions on that card
• Distributor or Store Audits Audits are done by distributor or
manufacturer’s salesperson. Observation or copying information
about inventory in retail shops. Useful method for knowing market
share ,market size , effect of in store promotion
MERIT OF PRIMARY DATA
Degree of accuracy is quite high.
It does not require extra caution.
It depicts the data in great detail.
Primary source of data collection frequently includes
definitions of various terms and units used.
DEMERIT OF PRIMARY DATACollection of data requires a lot of time.
Requires lot of finance.
In some enquiries it is not possible to collect primary data.
Requires a lot of labour.
Requires a lot of skill.
Secondary Data Sources of dataSecondary data means data that are already available i.e., they refer to the data which have already been collected and analyzed by someone else
• Publications of Central, state , local government
• Technical and trade journals
• Books, Magazines, Newspaper
• Reports & publications of industry ,bank, stock exchange
• Reports by research scholars, Universities, economist• Public
Records
MERIT OF SECONDARY DATA
Use is very convenient.
Saves time and finance.
In some enquiries primary data cannot be collected.
Reliable secondary data are generally available for many
investigations.
DEMERIT OF SECONDARY DATA
Very difficult to find sufficiently accurate secondary data.
Very difficult to find secondary data which exactly fulfils the need
of present investigation.
Extra caution is required to use secondary data.
Not available for all types of enquiries.
Factors to be considered before using secondary data
• Reliability of data – Who, when , which methods, at what time etc.
•Suitability of data – Object ,scope, and nature of original inquiry
should be studied, as if the study was with different objective then that
data is not suitable for current study
• Adequacy of data– Level of accuracy, Area differences then data is
not adequate for study
Selection of proper Method for collection of Data
• Nature ,Scope and object of inquiry
• Availability of Funds
• Time Factor
• Precision Required
Reference
• Kothari, C. R. (2008). Research methodology. (2 ed., p. 418). New Delhi: New Age Publications.
• Krishnaswamy , O. R. (2002). methodology of research in social science . (p. 529). Delhi: Himalaya Publishing house.
• Ronald , R. P., & Lynn , S. C. (2004). Basic research methods for librarians (library and information science text series). (4 ed., p. 200). New Delhi: Libraries Unlimited.
• Taylor, E. (n.d.). Collection evaluation data: direct observation . Retrieved from http://learningstore.uwex.edu/assets/pdfs/G3658-5.pdf