Dart Street Home Zone Community Planning Report - LP England - 2007 - FINAL

8/6/2019 Dart Street Home Zone Community Planning Report - LP England - 2007 - FINAL

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Connecting CommunitiesMaking Dart Street a better place

for local people

Dart Street Home Zone

Community Planning

Project Report

And allAnd allAnd allAnd allthe residentsthe residentsthe residentsthe residentsof theof theof theof the

Dart Street AreaDart Street AreaDart Street AreaDart Street Areawho took partwho took partwho took partwho took partin this communityin this communityin this communityin this community

planning projectplanning projectplanning projectplanning project


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Peter Brett Associates Connecting Communities: Dart Street Home Zone

Community Planning Project Report

i

Doc Ref: C:\Documents and Settings\Salim Vohra\Desktop\Connecting Communities - Dart

Street Home Zone Community Planning Report - FINAL.doc

Created on 12 July 2007


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PBA Document Control Sheet

Project Title : Queens Park Forum & London Play Community Planning Project

Project Ref : 18984

Report Title : Community Planning Project, Summary Report

Date : 24 July 2007

Name Position Signature Date

Prepared by Salim Vohra Principal 24/07/07

Checked by P Rogers Associate 24/07/07

*Authorised

for issue by

P Rogers Associate 24/07/07

For and on behalf of Peter Brett Associates

Issue Revision Description Date Signed

1 Draft Draft 04/05/07

2 Final

Draft

Final Draft 15/05/07

3 Final

Draft

Rev A

Final Draft 17/06/07

*Delete as appropriate

Peter Brett Associates disclaims any responsibility to the Client and others in respect of any matters outside thescope of this report. This report has been prepared with reasonable skill, care and diligence within the terms ofthe Contract with the Client and generally in accordance with ACE Short Form Conditions of Engagement andtaking account of the manpower, resources, investigations and testing devoted to it by agreement with the Client.This report is confidential to the Client and Peter Brett Associates accepts no responsibility of whatsoever natureto third parties to whom this report or any part thereof is made known. Any such party relies upon the report attheir own risk.

Peter Brett Associates 2005


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TABLE OF CONTENTS

1 Introduction ................................................... .............................................. 12 Project Background.................................................... .................................. 33 Community Planning Strategy....................................................................... 64 Community Profile and Baseline Context............................. .........................115 Previous Consultation Work ...................................................... ..................276 Local Childrens Re-designing Dart Street Art Competition ..... ...... ..... ..... .....36 7 Community Questionnaire Survey .......................................................... ......438 Community Planning Day ................................................... .........................619 Final Exhibition Day ................................................... .................................6910 Community Newsletters...............................................................................7411 Liaison with Key Professional Stakeholders................................ ..................7712 Residents Design Advisory Group.............................................. ..................8013 Final Concept Design.......... ...................................................... ..................8114 Indicative Budget for the Dart Street Home Zone. .........................................8815 Next Steps and Way Forward .................................................... ..................9016 Conclusions................................................................................................94

Appendix A Street Context Plan ................................................ ..........................95Appendix B Childrens Detailed Answers in the Local Childrens Art Competition ...99 Appendix C Questionnaires in English, Bengali and Arabic ...... ...... ..... ...... ...... .... 112Appendix D Detailed Community Questionnaire Survey Findings ..... ...... ..... ..... ...119Appendix E Adults Detailed Comments in the Community Questionnaire Survey .130Appendix F Dart Street Community Planning Project Briefing Note ..... ...... ...... .... 154Appendix G Final Concept Design ..................................................... ................160


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Acknowledgments

Our heartfelt thanks go to all those who took part in this community planning project.

Without the active participation of local residents, children and adults, who submitted Art

Competition entries, filled in the questionnaires, talked to the designers, took time to look

over the planning material and generally supported the process this report and the ideas

contained within it would not have been possible.

Special thanks go to:

Noreen ONeil and Fiona Flaherty, for carrying out the previous community survey

and providing advice and guidance for this community planning and consultation

project.

Angela Piddock for supporting the local childrens art competition and helping to

inform parents and pupils about the community planning events and activities.

Councillor Paul Dimoldenberg for supporting the aims of the project and providing

advice on how to take make the project effective as possible.

Ruma Begum, Angela Jules and Najat Bolayon, the three community researcherswho went door to door and got such a good response for the community

questionnaire survey.


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1 Introduction

1.1.1 Children and young people play out in the street more often than anywhere else.

1.1.2 London Play is funding pilot work to explore how London streets can be improved to

make them better places for local people and, especially, children.

1.1.3 The purpose of the Home Zones for London (HZfL) pilot programme is to encourage

and empower local communities to work in partnership with local authorities in the

designing of streets and the development of Home Zones. It also aims to support the

development of successful bids for public investment in the pilot areas. The HZfL

programme is doing this by building partnerships with residents, community groups,

local authorities and other development agencies in each of the five target London

boroughs.

1.1.4 A Home Zone is a set of principles by which new residential streets can be designed

and existing ones re-designed to make them shared public spaces for everyone

whether they are pedestrians, cyclists or public and private motor vehicle drivers.

1.1.5 The project is funded by the London Councils (formerly the Association of London

Government) and is working with, and on behalf of, residents to transform their

streets into safe places for them and their children to live, work and play.

1.1.6 Queens Park Forum have invited London Play to help them engage residents in one

of the most deprived wards in both Westminster and London to find out what local

residents of the Dart Street Area see as the current problems and challenges and

what they see as the best way to improve Dart Street for everyone.

1.1.7 This report details the planning, implementation and findings of this community

planning project between December 2006 and March 2007. It also outlines the next

steps for turning the ideas and vision of the local community into a reality.

1.1.8 Dart Street is located in Queens Park ward in Westminster, North London. Fig. 1.1

shows Dart Street in relation to Queens Park and Westminster as a whole.


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Figure 1.1: Dart Street and Queens Park in relation Westminster [Source: Ordnance Survey andWestminster PCT]


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2 Project Background

2.1 Introduction

2.1.1 Queens Park Forum represents the residents of Queens Park and gives voice to

their concerns and priorities. It was formed in 2003 to improve the quality of life of the

residents of Queens Park. There are currently two full-time members of staff and an

Management Board made up of residents and representatives from local community

groups and statutory agencies. The Forum has carried out a wide range of

consultations and surveys on crime and safety; employment and training, health and

quality of life; the local environment and local services.

2.1.2 London Play supports and co-ordinates out of school play services across the capital,

and campaigns for all London childrens right to play. It is a registered charity, funded

by London Councils, the Big Lottery and others funders. London Play aims to enable

every child in London to have high quality, accessible and inclusive play

opportunities.

2.1.3 The HZfL programme is funded by the London Councils under its Transport &

Environment grants programme. Its aim is to promote and create streets in residential

areas that are designed for enhanced community living, safe pedestrian access,

childrens play, a better built environment and improved social cohesion.

2.2 HZfL Programme Objectives

2.2.1 In five designated London neighbourhoods, where there is existing community

support, the HZfL programme promotes and develops proposals for community-led

and community-supported street schemes which will:

Create safer, cleaner, greener living environments with the appropriate level of

public investment.

Broaden and strengthen the participation of local communities in the design of

their neighbourhood environments.


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Enable children to access safe play areas in their own neighbourhoods (thus

enhancing their physical, social and emotional development and encouraging

their sense of community).

Reduce road traffic accidents, particularly involving children.

Influence public policy and urban planning to increase the development of Home

Zones at the local level of the five London boroughs chosen to work in, and

across London.

Encourage and empower local communities to work in partnership with local

authorities in the development of Home Zones, and to support the development of

successful bids for capital investment in the pilot areas.

Using this experience, London Play, and its borough partners, will create a

practical Home Zone guide to make London a more people and child friendly city.

2.3 Dart Street Community Planning Project Objectives

2.3.1 The Dart Street Area (including the Mozart Estate) was chosen by Queens Park

Forum and London Play because of previous consultation and communitydevelopment work which had highlighted this street as a key concern of local

residents.

2.3.2 The Dart Street Connecting Communities Community Planning Project therefore had

six objectives:

Have a series of community planning and consultation strategy meetings with

Queens Park Forum, London Play and other key stakeholders in the local area

including local residents.

To conduct contextual research to understand the Dart Street Area and its key

environmental, social and health issues.

Undertake visits and meetings with residents, local agencies, the local authority

and other key stakeholders to engage in the Project.


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Plan and carry out a series of community planning and consultation events that

were clear, relevant, appealing, accessible and inclusive.

Gather feedback from residents on what their current views were and how Dart

Street could be improved through these events and activities.

Produce an illustrated report, showing initial and amended designs, of the

community-led street enhancement and concept design of the potential Dart

Street Home Zone.


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3 Community Planning Strategy

3.1 Introduction

3.1.1 Queens Park Forum and London Play commissioned external consultants to carry

out and coordinate the Dart Street community planning and consultation activities.

3.1.2 A series of meetings and email discussions occurred in December 2006 and January

2007 with a Community Planning and Consultation Strategy Group (CPCSG) to

develop and agree on an overall strategy for the Dart Street Community Planning

Project.

3.1.3 The CPCSG was made up of:

Councillor Paul Dimoldenberg

Angela Piddock, Headteacher, Wilberforce Primary School

Noreen O'Neill, Local Resident

Fiona Flaherty, Local Resident

Manny Hothi, Neighbourhood Development Officer, Queens Park Forum

Fabian Sharp, Manager, Queen's Park Forum

Anna Gilmour, Home Zones Project Manager, London Play

Nanette Daniels, Home Zones for London Project Support Worker, London Play

3.1.4 All the meetings took place at the Beethoven Centre

3.2 Key Elements of the Strategy

3.2.1 There were seven key elements to the community planning and consultation activities

strategy. These were:

a. Local childrens art competition


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b. Dart Street Area community questionnaire survey

c. Community planning day and street party

d. Newsletter and website information

e. Liaison with key Council, Health and Highways stakeholders

f. Development of Residents Design Advisory Group

g. Final Exhibition Day

3.2.2 This set of consultation activities was chosen because they would be appealing,

accessible, inclusive and relevant to local residents including children.

3.3 Local Childrens Art Competition

3.3.1 This involved giving out a A3 art competition entry form on which children could both

draw and write. The entry form asked three key questions that the children could

consider in relation to the Dart Street Area:

What do you like about Dart Street?

What do you not like about Dart Street?

What one thing would you like to see in Dart Street?

3.3.2 These entry forms were distributed through Wilberforce Primary School, the Dart

Street Health Centre, the Dart Street Sure Start Centre, the Bruckner Street Area

Housing Office and the Beethoven Centre.

3.3.3 The entry forms were accompanied by a folded A3 questionnaire which children took

home for their parents and guardians to complete. The children then submitted their

drawings and questionnaires in drop-off tubs located at the various distribution points.

3.3.4 Prizes were given to every child who entered the competition and there were six main

winners from each year group at Wilberforce School.

3.3.5 The competition ran from the 5th February until the 17th February 2007.


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3.4 Dart Street Area Community Questionnaire Survey

3.4.1 This involved three women community researchers - Ruma Begum, Angela Jules and

Najat Bolayon - who spoke a variety of languages between them (English, Arabic and

Bengali in particular), going door-to-door in Dart Street and going through the

questionnaire with residents.

3.4.2 Questionnaires were also left, alongside the drawing competition sheets, Wilberforce

Primary School, the Dart Street Health Centre, the Dart Street Sure Start Centre, the

Bruckner Street Area Housing Office and the Beethoven Centre

3.4.3 The questionnaire built on the previous consultations carried out by Queens Park

Forum, the local Community Survey, and London Play, a Home Zone consultation in

2006 where residents, including children, visited the Bristol Home Zone.

3.4.4 The aim of the questionnaire was to understand in more detail residents views on the

social, environmental and neighbourhood issues on Dart Street and the surrounding

area and what their priorities were in relation to improving Dart Street.

3.4.5 The major themes of the questionnaire were:

What residents liked about the Dart Street Area?

What residents didnt like about the Dart Street Area?

What changes residents would like to make in the area?

What changes residents would like to make to Dart Street?

Would residents be willing to be involved in helping to improve Dart Street?

How would residents want to get involved?

Their contact details

3.4.6 The survey started on the 5th February 2007 and was completed by the 17th

February.


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3.5 Community Planning Day

3.5.1 This involved an outdoor street event situated on Dart Street next to the Sure Start

offices and the Coronation Street Mini Market.

3.5.2 The aim was to talk to local residents, including children, who passed by about DartStreet and the surrounding area and what things they wanted to improve.

3.5.3 To engage with young people it was decided to hire some street entertainers and

distribute balloons and goodie bags to local children.

3.5.4 The event also had a Dr Bike workshop where local people could get their bikes

repaired; a sustainable travel stall and exhibition; and Westminster Sports Unit to

encourage residents to be more physically active.

3.5.5 The event started at 11am and ran on to 4pm. This day focused on young people and

their views.

3.5.6 A short ten-minute video of the day including short interviews with local people was

also produced.

3.5.7 The community planning day was held on Saturday 17th February 2007.

3.6 Newsletters

3.6.1 Two A4 newsletters were produced and distributed widely in the local area to inform

local residents about the Dart Street Community Planning Project and its outcomes.

3.6.2 The first one was a general introduction about the Project, a timetable of the

community planning and consultation activities and names and phone numbers of key

contacts.

3.6.3 The second one was a summary of the key findings and the next steps proposed byQueens Park Forum and London Play.


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3.7 Liaison with Key Council, Health and Highways stakeholders

3.7.1 The consultant team liaised with key transport, environment and health stakeholders

from the Highways Agency, Westminster Council, Westminster PCT and the

emergency services.

3.7.2 Meetings were also held with the Sure Start Centre Manager, the Mini Market

Manager and the Health Centre Manager.

3.7.3 They were informed of the community planning project and were also invited to the

community planning and final exhibition days.

3.8 Residents Design Advisory Group

3.8.1 It was decided by the CPCSG that creating a residents design advisory group within

the timescales of this project was not feasible and that therefore the project would

collect contact details of local residents interested in becoming more involved in the

next phase as and when funding became available to develop detailed designs for

improving Dart Street.

3.8.2 Therefore through the questionnaire survey, the community planning and the final

exhibition days the consultant team gathered a list of 100 residents who are

interested in knowing more about improving Dart Street through the creation of a

Home Zone.

3.9 Final Exhibition Day

3.9.1 Like the community planning day this involved an outdoor event situated on Dart

Street next to the Sure Start offices and the Mini Market.

3.9.2 During the day residents were asked to discuss the two potential designs for

improving Dart Street that were developed from the comments and feedback from the

Community Planning Day and the questionnaire survey.

3.9.3 This day focused on adult and older residents in the area. The Final Exhibition Day

took place on Saturday 3rd March 2007.


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4 Community Profile and Baseline Context

4.1 Introduction

4.1.1 This section provides background context on Queens Park and Westminster in

relation to London as a whole. It provides a community profile of the residents of

Queens Park together with a profile of existing highway, traffic and accident condition.

4.1.2 Key sources of information were the Office of National Statistics, Department of

Health, Westminster PCT, Westminster City Council and Queens Park Forum.

4.2 Profile of Westminster

4.2.1 Westminster is ethnically and culturally diverse. Westminster is home to very recent

migrants from abroad but is also home to long established and stable communities.

Consequently, parts of Westminster have some of the highest levels of population

mobility in the country whilst others have some of the lowest.

4.2.2 Westminsters population includes one of the highest proportions of single people in

the country. The proportion of people who live in one person households, at 49%, is

the second highest in the country. At the same time, Westminster ranks third in thecountry for people living in overcrowded housing, with 29% of households classified

as overcrowded compared to 7% in England as a whole. The Borough also ranks

second in the country for the proportion of residents who were born outside the UK,

with 44% compared to 9% in England as a whole.

4.2.3 The proportion of the population of Westminster belonging to black and minority

ethnic (BME) groups has increased from 21% in 1991 to 27% in 2001. The new 2001

Census categories for ethnic groups were constructed in order to take account of the

increased ethnic diversity and large numbers of people from mixed backgrounds.

4.2.4 65.2% of pupils in Westminsters schools speak a first language that is not English.

The top ten languages spoken by pupils at home (of which there are 150) apart from

English, are Arabic, Bengali/Sylheti, Albanian, Portuguese, Spanish, Kurdish,

Persian/Farsi, French, Somali and Yoruba.


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4.2.5 In 2003 there were more than 46,000 workplaces in Westminster providing

employment for over 547,000 people, comprising 14% of employment in London and

2.5% in England. Westminster provides a place of employment to more people and

contains more firms than any other borough in England.

4.2.6 Westminster has five indoor leisure centres and two outdoor sports centres.

Approximately, two million people use Westminsters indoor and outdoor leisure

centres every year.

4.2.7 Westminster also maintains 120 parks and open spaces. Westminster has a stock of

15,000 trees of which 6,000 are street trees. The rest are in parks, open spaces and

cemeteries. It also maintains around 1,000 hanging baskets.

4.2.8 Currently, there are 17 youth clubs: All Souls, Amberley, Avenues, Brunel, Churchill

Gardens, Ebury Bridge, Fisherton Street, Fourth Feathers, Marylebone BangladeshSociety, North Paddington, Stowe, Pimlico Village, St Andrews, St Peters, The

Crypt, WECH, and Westbourne Park. Three One-Stop Shops offering a range of

council services: Crawford Street, Lillington Gardens and Picton Place. Eight

specialist projects: AbbeyArts, Digital Media Unit, DreamArts, 32 Page Street, LGB

Project, Detached Youth Work Team and Youth Participation. And two groups for

young people with disabilities: Caxton and Have-A-Go.

4.2.9 Compared to England as a whole, Westminster has poor air quality and many road

injuries and deaths. These measures are high even for London where many

boroughs are worse than the England average.

4.2.10 In relation to social and health inequalities, deprived wards are concentrated in the

north-west of the borough. Nine of Westminsters wards are among the most deprived

in England. Residents of Church Street, Queens Park, Harrow Road and

Westbourne die nine years earlier than those in Knightsbridge & Belgravia,

Marylebone High Street, Abbey Road and Bryanston & Dorset Square.

4.2.11 The number of people registered with a GP for severe mental health problems is high

though this may be due to higher numbers of patients per GP rather than actual high

levels of mental health problems. Children and young people living in Westminster

have low GCSE achievement. Few older people are supported to live at home. There

is also a high level of violent crime.


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4.2.12 In contrast, Westminster has more good quality housing. And the numbers of adults

who eat healthily is high while the number of obese adults is low. Life expectancy is

also generally high for both men and women, and rising faster than it is nationally.

Deaths from smoking and cancers are also low.

4.3 Profile of Queens Park

Population characteristics

4.3.1 The resident populations of Queens Park, Westminster and London are

approximately 11,000, 245,000 and 7,500,000 respectively in 2001.

4.3.2 The population of the ward is forecast to increase to 13,000 by 2011. Queens Park isalso characterised by a high turn-over rate of residents of 11% per year.

4.3.3 Fig. 4.1 shows that Queens Park has a younger population with a greater proportion

of residents under 19 years of age than Westminster and London. It has a lower

proportion of residents aged 20-29 years and slightly lower proportions of residents

aged 30-59 years and over 75 years.

Fig. 4.1 Proportion of residents by age in Queens Park compared to Westminster London[Source: Office of National Statistics (ONS)]

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0 to 15 16 to 19 20 to 29 30 to 59 60 to 74 75 and

Over

Queen's Park

Westminster

London


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Ethnic profile

4.3.4 Queens Park has a different ethnic profile to Westminster and London with only 56%

of residents being White (White: British, Irish and Other) compared to 73% of

Westminster and 72% of London. Compared to Westminster and London it has a

greater percentage of residents from Black and Mixed backgrounds. It also has a

higher percentage of residents from an Asian background and a lower percentage of

Chinese and Other Ethnic Group residents than Westminster as a whole.

Religion

4.3.5 Over 57% of Queens Park residents are Christian compared to Westminster which

has 55% and London which has 58%. Over 18% of Queens Park residents are

Muslim compared to only 11.5% of Westminster residents and 8.5% of London

residents.

Family structure

4.3.6 Marital status and household composition provide a good indication of the family

structure and the likely personal and social care networks that residents of an area

have. Queens Park has a similar proportion of married residents as London but a

higher proportion compared to Westminster. In contrast, it has a lower proportion of

single people and higher proportions of remarried, divorced and widowed residents

compared to Westminster and London (see Fig. 4.2).

4.3.7 The proportion of pensioner households is lower in Queens Park than Westminster

and London.

4.3.8 The proportion of married couples overall, including those with children, is higher than

for Westminster as a whole but lower than for London.

4.3.9 The proportion of cohabiting couples is similar for Queens Park, Westminster and

London.

4.3.10 The proportion of lone parent households, with and without children, is considerably

higher than for Westminster and London.


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Fig. 4.2 Household composition in Queens Park compared to Westminster and London [Source: ONS]

0%

5%

10%

15%

20%

25%

30%

One person:

Pensioner

One family: All

pensioners

Married couple

households

Married couple

households: No

children

Married couple

households: With

one dependent

child

Married couple

households: With

two or more

dependent children

Married couple

households: All

children non-

dependent

Cohabiting couple

family households

Cohabiting couple

family households:

No children

Cohabiting couple

family households:

With one dependent

child

Cohabiti

family ho

With two

dependen


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Health status

4.3.11 Only 88% of Queens Park residents described their health as either good or fairly

good compared to 91% of Westminster residents and 92% of London residents (See

Fig. 4.3).

4.3.12 20% of Queens Park residents have a long term limiting illness compared to only

15% of residents of Westminster and London.

Fig. 4.3 Perceived health status and long term limiting illness in Queens Park compared toWestminster and London [Source: ONS]

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Good

Health

Fairly

Good

Health

Not Good

Health

With a

Limiting

Long-Term

Illness

Without a

Limiting

Long-Term

Illness

Queen's Park

Westminster

London

Deprivation and social cohesion

4.3.13 The Index of Multiple Deprivation 2004 (IMD 2004) is a measure of multiple

deprivation at the small area level. It is a relative indicator of the degree of difference

between those with the best quality of life and those with the worst as measured by

income, employment, health, education, access to services, living environment and

crime.

4.3.14 Queens Park is the second most deprived ward in the whole of London after Church

Street.

4.3.15 Just under a third of local residents, 31%, in Westminster think that people being

attacked because of their skin colour, ethnic origin or religion is a very big or fairly big

problem.


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4.3.19 The housing stock in the ownership of Westminster, which is in the stewardship of its

arms-length management organisation, CityWest Homes, represents a relatively low

proportion of the whole. The stock of housing associations is twice the national

average (11%) and on a par with other Inner London boroughs.

4.3.20 Nearly two-thirds of Westminster households live in rented accommodation. Putting

these two components of social housing together, Westminster (with 29% social

housing) compares well with the national picture, but because of the modest stock

of council housing has a lower percentage than the rest of Inner London (38%).

Westminster now has over 26,000 units of social housing, nearly half owned by the

council and the other by over fifty different housing associations. There are nearly

5,500 households on the waiting list for social housing, including over 3,000 currently

living in temporary accommodation many of them outside the city.

4.3.21 By contrast, the private rented sector is exceptionally large, at three times the

national figure (36%). The private rented sector in Westminster is also unusual. Of

course the long leaseholders in mansion blocks are really akin to owner-occupiers

elsewhere. But even amongst the ordinary tenancies, the range from very high

priced apartments and townhouses in Belgravia, to mid-priced flat conversions in

Bayswater, to relatively inexpensive houses in multiple-occupation around the Harrow

Road is exceptional.

4.3.22 36% of the residents of Queens Park rent their homes from the local authority

compared to only 13% of Westminster and 17% of London residents. It also has a

higher proportion of residents, 22%, who rent from a social landlord compared to 16%

and 9% of Westminster and London residents.

4.3.23 A similar proportion of Queens Park and Westminster residents, 19%, own a home

with a mortgage compared to 34% of London. In contrast, only 9% of Queens Park

residents own their own home outright compared to 15% and 22% of Westminster

and London.

Employment and unemployment

4.3.24 Queens Park has a higher rate of unemployment at 6.6% compared to Westminster

and London which have 4.4%.


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4.3.25 It has a lower proportion of full-time employed residents, 34%, than Westminster and

London both with 43%.

4.3.26 It has a higher proportion of part-time employed residents, 8%, than Westminster

though this is similar to London as a whole.

4.3.27 It also has a higher proportion of residents who look after home and family than

Westminster and London.

4.3.28 Residents of Queens Park are employed in a variety of occupations. Compared to

Westminster and London a greater proportion of Queens Park residents are

employed in: Elementary Occupations, Sales and Customer Service Occupations,

Personal Service Occupations and Skilled Trade Occupations.

4.3.29 The majority of Queens Park residents work in five major industries:

real estate, renting and business activities;

wholesale and retail trade, repairs;

health and social work;

other community, social and personal service activities; and

hotels and restaurants.

Education

4.3.30 Queens Park has a higher proportion of residents, 31%, who have no qualifications

compared to only 16% and 24% of the residents of Westminster and London.

4.3.31 Compared to London, it has a lower proportion of residents with any other

qualifications combined: GCSEs, NVQs, Diplomas, Degrees, Postgraduate

qualifications. Though it does have a slightly higher proportion of residents with Other

qualifications.


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Fig. 4.5 Proportion of residents in Queens Park who have qualifications compared to

Westminster and London1[Source: ONS]

0%

10%

20%

30%

40%

50%

60%

No

qualifications

Level 1

qualifications

Level 2

qualifications

Level 3

qualifications

Level 4 / 5

qualifications

Other

qualifications:

Level unknown

Queen's Park

Westminster

London

Transport and connectivity

4.3.32 As part of Central London Queens Park has excellent public transport links generally.

However, this hides differences in the frequency and reliability of bus services in

some residential areas.

4.3.33 Queens Park has a similar proportion of residents with no access to a private car or

van as Westminster, 58% and 56%, which are considerably higher than London with

38%. It also has similar proportions of residents with one or more cars as

Westminster which are considerably lower than for the rest of London.

4.3.34 80% of residents in Westminster think that for their local area, over the past three

years, public transport has got better or stayed the same.

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1Level 1: 1+O level passes, 1+CSE/GCSE any grades, NVQ level 1, Foundation GNVQ; Level 2: 5+O level passes, 5+CSEs

(grade 1). 5+GCSEs (grades A-C), School Certificate, 1+A levels/AS levels, NVQ level 2, Intermediate GNVQ; Level 3: 2+Alevels,4+AS levels, Higher School certificate, NVQ level 3, Advanced GNVQ; Level 4/5: First degree, Higher degree, NVQlevels 4 and 5, HNC, HND, Qualified Teacher status, Qualified Medical Doctor, Qualified Dentist, Qualified Nurse, Midwife,Health Visitor; Other qualifications/level unknown: Other qualifications (e.g. City and Guilds, RSA/OCR, BTEC/Edexcel),Other Professional Qualifications.


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4.3.35 57% of residents in Westminster think that for their local area, over the past three

years, the level of traffic congestion has got better or stayed the same.

Crime and safety

4.3.36 There are on average 15 domestic burglaries per 1,000 households in Westminster.

4.3.37 There are on average 41 violent offences committed per 1,000 population in

Westminster.

4.3.38 There are on average 4 vehicle thefts per 1,000 population in Westminster

4.3.39 On average there are 570 pedestrian road accident casualties every year in

Westminster.

4.3.40 On average there are 250 cyclist road accident casualties every year in Westminster.

4.3.41 94% of Westminster residents say that they feel fairly safe or very safe outside during

the day.

4.3.42 62% of Westminster residents say that they feel fairly safe or very safe outside after

dark.

4.3.43 53% of residents who think that vandalism, graffiti and other deliberate damage to

property or vehicles is a very big or fairly big problem in their local area.

4.3.44 54% of Westminster residents think that people using or dealing drugs is a very big or

fairly big problem in their local area.

4.3.45 46% of Westminster residents think that people being rowdy or drunk in public places

is a very big or fairly big problem in their local area.

Health, social care and other amenities

4.3.46 Primary care in Queens Park is commissioned by Westminster Primary Care Trust

and there are three GP surgeries in the area. One of which is located on Dart Street

(see Fig. 4.5).


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4.3.47 St Marys, Chelsea and Westminster, Charing Cross and Hammersmith Hospitals all

serve the residents of Westminster.

4.3.48 Queens Park has three primary schools in the area: St. Lukes CE, Wilberforce and

Queens Park Primary Schools.

4.3.49 The Jubilee Sports Centre is the major leisure and recreation facility in the area.

4.3.50 The Beethoven Centre is the main community centre in the area

Fig. 4.5 Key amenities in Queens Park [Source: Westminster City Council]

Culture and leisure

4.3.51 91% of Westminsters residents live within 20 minutes walk of a range of 3 different

sports facility types, at least one of which has achieved a quality mark.

4.3.52 73% of Westminster residents think that for their local area, over the past three years,

that activities for teenagers has got better or stayed the same.


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4.3.53 97% of Westminster residents think that over the past three years, that cultural

facilities (e.g. cinemas, museums) have got better or stayed the same.

4.3.54 80% of Westminster residents think that, over the past three years, facilities for young

children have got better or stayed the same.


sports and leisure facilities have got better or stayed the same.


parks and open spaces have got better or stayed the same.

Land and spatial

4.3.57 Westminster residents have three key priorities for their particular local areas:

Reducing the level of crime

Affordable housing

Clean streets

4.3.58 Westminster has little derelict land. 14% of its land and highways are assessed as

having unacceptable levels of litter and detritus. 6% of its land and highways suffer

from unacceptable levels of graffiti. 2% of its land and highways suffer from

unacceptable levels of visible fly-posting.

4.3.59 18% of Westminster waste is recycled, 0.5% is composted, 63% is sent to energy

recovery facilities and 18% is landfilled.


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4.4 Highways and Traffic Context

4.4.1 Queens Park is the northern most ward of the City and is bordered to the south by

the Grand Union Canal and the Royal Borough of Kensington & Chelsea, to the west

and north by Kensal Green and Kensal Rise (Brent) and to the east by Harrow Roadward and, further on, the South Kilburn Estate (Brent).

4.4.2 Queens Park is primarily a residential area characterised by two large and quite

different estates. The Queens Park Estate, a traditional Victorian estate comprising

approximately 2000 two storey terraces, 60% of which are in public ownership, and

the Mozart Estate, a purpose built 1970s estate with approximately 2000 residents.

4.4.3 The location of Dart Street was shown previously in Fig.1.1.

4.4.4 The existing highway network between the Harrow Road and Kilburn Lane is on a

general grid pattern with, mostly, straight roads. Carriageway widths are

approximately 7m wide with 2m wide pavements on each side. Many of the roads in

the immediate area have been traffic calmed and a Controlled Parking Zone is in

operation to control on-street parking (see Appendix A).

4.4.5 The area surrounding Dart Street has been redeveloped, in part, almost continuously

since the 1950s and is made up of four-storey townhouses with infill developments of

low to medium rise apartment blocks. To the north west of Dart Street is the

Wilberforce School on Kilburn Lane. To the west is the Beethoven Centre on

Beethoven Street. The Dart Street Health Centre is located at the junction with Third

Avenue and a Sure Start Centre and Coronation Mini Market are located directly on

Dart Street.

4.4.6 Dart Street has a different character to the majority of roads in the vicinity; it is a

natural gathering place by virtue of the fact that it has the only shop in the area and

has a wide straight course with a significant dip towards the central junction near the

mini market. The central junction is also very wide making turning at speed into Dart

Street very easy (see Fig. 4.9).

4.4.7 On Dart Street the carriageway width varies between 7m and 10m wide. The

adjacent pavements also vary from 2m wide to 6m wide. There is also a Controlled

Parking Zone (CPZ) in operation for on-street parking.


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4.4.8 Other than a raised table at the smaller junction with Beethoven Street, Dart Street

affords a free flow of traffic without constraints from Third Avenue to Fernhead Road

and this potentially leads to observed vehicle speeds, at times, that are in excess of

30mph. Further observations indicate that many vehicles travelling from Third Avenue

all the way to Fernhead Road are not immediately local. It seems to be that Dart

Street offers an attractive alternative to using Kilburn Lane or Harrow Road for west-

east traffic as these two routes are heavily congested.

Figure 4.9: Partial view of the central junction on Dart Street

4.5 Accident Context

4.5.1 The only available accident data for Dart Street shows that there were two accidents

in the last two years one between a car and pedestrian, due to car speeding, and the

other between a car and a cyclist because the cyclist was cycling on the pavement

4.5.2 Whilst this data is not enough to offer a meaningful accident baseline, the cause of

both accidents seems to be because of the current street design.

4.5.3 During the community planning and consultation events, though no formal traffic or

footfall survey was done, it was evident to the consultation team, which included civil

and highways engineers, that because of the close proximity of the primary school,


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mini market, Sure Start Centre and health centre there were high numbers of children

on Dart Street compared to other nearby streets.

4.5.4 The lack of good quality public open space, that allows older children to play ball

games, also results in children playing on the roads (see Fig. 4.10).

Fig. 4.10: Dart Street being used to play football by local children

4.6 Funding Context

4.6.1 At the moment, Westminster City Council are funding public realm improvement

schemes but not traffic calming schemes that are simply designed to reduce traffic

speeds, for example using road humps, as they not seen to be as effective as they

once were and generally have less public support.

4.6.2 Each year, Westminster submits a Borough Spending Plan (BSP) to Transport for

London (TfL) to get funding for their transport related improvement programmes.

4.6.3 TfL is responsible for allocating funds to London Boroughs and sub-regional

partnerships for the implementation of transport related improvement programmes.

TfL decide which Area Based Schemes within the BSPs meet their investment criteria

and allocate funds accordingly. These schemes include Town Centres, Streets for

People and Station Access as well as Home Zones.


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5 Previous Consultation Work

5.1 Introduction

5.1.1 The Queens Park Forum and London Play carried out a range of consultation events

between March and July 2006. A range of posters, letters and leaflets were used to

engage local people, children and adults, in the discussions and dialogue (See Fig.

5.1).

5.1.2 These included an excellent community survey carried out by two local residents,

Noreen ONeill and Fiona Flaherty, who were also part of the Consultative Group for

this project.

5.1.3 A coach trip for local residents to visit the Dings Home Zone in Bristol was also

organised.

5.1.4 The findings from these previous consultation events fed into the development of this

Connecting Communities Dart Street Community Planning and Consultation Project.

5.2 Residents Survey

5.2.1 Fiona Flaherty and Noreen ONeil set up a stall outside the shop for two weeks to

gather pedestrians views.

5.2.2 More than 80 of those asked said they would attend a public meeting to look at ways

of improving safety and making a more pleasant space for the community to use.

5.2.3 A poster and flyer were used to advertise the survey (see Fig. 5.1). The survey took

place in March 2006. The survey was carried out on Dart Street and at the Queens

Park Festival.

5.2.4 Fig.5.2-5.13 show the findings of the community survey in the presentation slide

format created by Noreen, Fiona, and Paul.


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Fig. 5.1 Poster used to advertise the survey

Fig. 5.2 The area covered by the community survey

A Community Consultation


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Fig. 5.3: A birds-eye view of the Sure Start Centre and Coronation Mini Market

Fig. 5.4: The residents who carried and presented the survey to the local community

Carried out by:Carried out by:

NoreenNoreen

FionaFiona

Presented by:Presented by:

PaulPaul


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Fig. 5.5: How the community survey was conducted on Dart Street

Fiona & Noreen in actionFiona & Noreen in action

Fig. 5.6: The number of residents that were consulted

114114Total number of peopleTotal number of people


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Fig. 5.9: Percentage of local residents who thought traffic speed and general safety were amajor issue on Dart Street

Dart StreetDart Street

Traffic SpeedTraffic Speed

Over 80% had some concernOver 80% had some concern

General SafetyGeneral Safety --

66% of people (two thirds), feel unsafe or66% of people (two thirds), feel unsafe or

very unsafevery unsafe

Fig. 5.10: Percentage of local residents at the Queens Park Festival who were concerned abouttraffic speed, childrens safety and interested in Home Zones

Additional ViewsAdditional Viewsfromfrom

QueenQueenss ParkPark FestivalFestival

60% (18 people) who responded are not60% (18 people) who responded are not

happy with traffic speedhappy with traffic speed

60% are not happy with level of safety for60% are not happy with level of safety for

childrenchildren

Over 80% are interested in the idea of aOver 80% are interested in the idea of a

home zonehome zone


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Fig. 5.11: Percentage of children who were concerned or very concerned about traffic speedson Dart Street

Traffic Speed - Ages 16 & Under

47

37

11

5

0 10 20 30 40 50

0

%

Unsure

Not Concerned

Concerned

Very

Concerned

Fig. 5.12: Percentage of local residents who thought the Dart Street Area was unsafe

How safe is the area?How safe is the area?

Only 4 people saidOnly 4 people said very safevery safe

Almost one third (28%) saidAlmost one third (28%) said quite safequite safe

Two thirds (66%) saidTwo thirds (66%) said unsafeunsafe oror veryvery

unsafeunsafe


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5.4.4 As a result of their survey, the Queens Park Forum and London Play decided

formalize the consultation and take the next step in commissioning concept designs

for a potential Dart Street Home Zone (see Fig. 5.14).

Fig. 5.14 Poster used to inform the community of the findings of the survey and the next steps


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6 Local Childrens Re-designing Dart Street

Art Competition

6.1 Introduction

6.1.1 A3 size art competition entry forms were given to all students of Wilberforce school,

which is very close Dart Street. On these sheets children could write and draw

(Appendix 8). The drawing sheet highlighted key questions and issues that the

children could consider in relation to their neighbourhood.

6.1.2 The organisation of the Art Competition was achieved through close liaison with the

headteacher of Wilberforce Primary School. Assemblies and school notices were

used to notify pupils of the initiative and to coordinate the preparation and submission

of entries.

6.1.3 The competition was not be restricted to Wilberforce Primary School, though it was

the major focus, and entry forms were left at a number of other public spaces that

included the Beethoven Centre, the local Sure Start Centre, the Dart Street Health

Centre and the Bruckner Street Area Housing Office.

6.1.4 Prizes were donated by Peter Brett Associates. Every child who entered received a

pack of colouring pens. The six major winners received an art trolley containing a

range of drawing materials inside.

6.1.5 Over 200 children entered the competition and all the entries showed how much time,

effort and thought the children had put into producing the artwork and answering the

three questions put to them (see Fig.6.1). Of these 180 came from the pupils of

Wilberforce primary School and 20 were received from other children in neighbouring

schools.

6.1.6 The art competition entries were displayed at the Final Exhibition Day for localresidents, to see at first hand, the enthusiasm and ideas of local children and will be

placed on display at the Beethoven Centre.

6.1.7 All the comments of the children to the three question on the art competition entry

form are provided in Appendix B.


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Fig. 6.1: Two drawings by pupils of Wilberforce School showing the improvements and enhancements he would l


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6.2 What do Children like about Dart Street

6.2.1 Children liked a number of things about Dart Street. They liked it because it had a

shop, was wide and open and had nice people.

Childrens comments about what they liked about Dart Street

I like about Dart Street that there is a Beethoven Centre, health centre and the road

is opened to go from Dart Street to any road.

The thing I like about Dart Street is that it has a good local shop on the street.

There are lots of buildings. There are less dogs around.

Dart Street has some very nice people and it is a nice neighbourhood.

Going to the mini market and playing with my friends.

I like Dart Street because it has bumps and makes the cars stop.

Because its really quiet and has lots of free space and how the road goes.

6.3 What do Children NOT like about Dart Street

6.3.1 Children did not like the fact that cars are going too fast, there is no safe place to

cross, they did not feel safe especially at night, the litter and dog mess on the street

and the lack of places to sit and play.

Childrens comments about what they did NOT like about Dart Street

The road is not wide for cars to park and cars to go and the cars are going too fast,

so that it is not safe for children to go by themselves and that its dangerous for

children with parents.There is no place to sit or play or have fun.

There are too many people that gathers around and do bad stuff.

I dont like the way that people throw litter on the floor instead of the bin because

there are no bins and the roads are rough.


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The poo of dogs because when I go to the swimming pool I tread on it.

The street is not safe because in the night when you are asleep people come and

break your car.

6.4 What One Thing would Children change in Dart Street

6.4.1 Children wanted a safer way to cross the road, somewhere for them to play,

somewhere for dogs to play, a cleaner street and litter bins, somewhere to sit and a

play space on Dart Street.

Childrens comments about what one thing they would change about Dart

Street

The road to go wiggle so then it will slow down the cars and so it will be safer for

us children.

I would like to see lots of people having lots of fun with new activities and new

places to sit and rest and not having to stand in litter because every night there

could be something that turns on for an hour and clears up litter only or any other

ideas.

A lollipop lady.

Safety zebra crossing, clean streets, toilets and benches to sit on.

A fantastic playground and caf and street art.

Somewhere for the dogs to play and do their mess there.

I do want to see the pavement very nice and wonderful.

I want a nice park to play in where there is no naughty boys. So I can play in the

snow when it snows and I can make a snowman.

More cameras and traffic lights.


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6.5 Consultation with the Wilberforce School Council

6.5.1 The School Council was made up of 18 children, from 5-11 years old. They were

consulted by Anna and Nanette and with the support of a teacher, Maggie. The

school council are a group of children elected by their peers to be representative of

the school as a whole.

6.5.2 Children were asked to fill in short questionnaires about their streets, then to mark on

a local map how they travel to school and where they play.

6.5.3 In groups, the children then answered questionnaires as other members of the

community, including older people, teenagers, people who work locally and parents.

This was to encourage them to think about the fact that streets are used by many

different people with different and sometimes competing needs.

6.5.4 Children were then asked to enter the drawing competition (in their own time) and

advised to consider how other groups might use the streets.

6.5.5 When asked about how they come to school and where they play they said:

13 children walk to school

12 children said that they do play in the street, compared to 6 who dont (not

all children answered this question).

10 children knew which road they lived in and were able to identify that they

live locally to Wilberforce School

10 children marked on the map places that they play, with 6 of these being in

the actual park itself and 4 being in the street

Traffic, parents, other adults and other children stop children from playing in

their streets in that order (with very few children saying that they are stopped

by other children)

6.5.6 When asked what children would like in their streets they said:

Slower traffic

Places to skate and cycle safely

Places to sit and chat


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Trees, grass and flowers*

6.5.7 When asked to think about how other people in the community might feel about their

streets, the children thought that Parents, teenagers and people working locally would

be unhappy with the amount and speed of traffic, road safety and look and feel of the

area. They felt that old people wouldnt mind the amount and speed of traffic.

6.5.8 When asked to rate which improvements each group might want to see locally, they

felt that old people would want to see all 4 things (as above*) added; that people

working locally would be more concerned to have places to sit and chat and slower

traffic; and that both parents and teenagers would like places to site and chat and

safety to skate and cycle.

6.5.9 Suggestions for improvements on behalf of their characters were:

Too much traffic; less traffic

Drunk people

A place to hang out

A cinema

Safety guards (they meant people like city guardians)

Zebra crossings

More people about

More trees


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7 Community Questionnaire Survey

7.1 Introduction

7.1.1 Three community researchers able to speak a range of key community languages

were employed to ensure that non-English speakers could participate, and be

represented, in the survey.

7.1.2 The survey was printed on a folded A3 card with an eye-catching front page,

background information on the Dart Street Community Planning Project and

questions appearing on the inside.

7.1.3 The community researchers covered the area door to door and talked to 200 people

about the Home Zone initiative and the questionnaire.

7.1.4 The questionnaires were also distributed to properties in all adjacent streets and left

in a prominent position at the Beethoven Centre, the Sure Start Office, the Dart Street

Health Centre, Wilberforce School and the Bruckner Street Area Housing Office.

7.1.5 In total we received 253 completed questionnaires. The three community researchers

going door-to-door provided 196 of these questionnaires. 22 came from parents of

children attending Wilberforce Primary School, 16 from the community planning day

outdoor street consultation, and 19 from the Beethoven Centre, Dart Street HealthCentre, Queen Park Housing Office and the Dart Street Sure Start Centre.

7.1.6 Of the 253 questionnaires, 20% were from White residents; 31% from Black or Black

British residents, 29% from Asian or Asian British residents; 6% from Mixed residents

and 13% from Chinese and other ethnic group residents.

7.1.7 The findings in this chapter focus on the robust findings of the questionnaire survey

where residents have agreed or disagreed strongly as they are likely to represent

committed views and thinking on the issues that were raised by the questionnaire.

7.1.8 Copies of the English, Bengali and Arabic versions of the questionnaire are provided

in Appendix C.

7.1.9 Detailed tables and graphs of the major themes of the questionnaire are provided in

Appendix D.


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7.1.10 The comments that adult residents made to the three questions below are provided in

Appendix E:

What one change would you make in the Dart Street Area?

What one change would you make on Dart Street itself?

Do you think a Dart Street Home Zone would have positive benefits for thelocal community?

7.2 Local Environment and Greenspace

7.2.1 48% of residents thought that the local environment and greenspace needed

improvement compared to 48% thinking it was either currently okay or very good

(See Graph 1).In terms of age groups, the age groups 25-34 and 45-54 years overall judged the local environment and greenspace to need improvement while the 18-24

and 35-44 years overall felt that the local environment and greenspace were currently

okay.

7.2.2 In terms of gender, overall women judged the local environment and greenspace to

need improvement compared to men who judged it to be currently okay.

7.2.3 In terms of length of residence in the Dart Street Area, those who had lived for 6

years or more judged the local environment and greenspace to need improvement

compared to those who had been living in the area for 5 years or less.

7.2.4 In terms of ethnic background, in general, those from a White or Black background

judged the local environment and greenspace to need improvement compared to

those from an Asian background.

Residents comments on local environment and greenspace

Need more greenspace

The streets are very grey, no greenery around.

Not enough! Only teenagers with scary dogs enjoy spaces. It became to dangerous,

dogs are fighting and the spaces are dirty (dog droppings every where).

There is only a small park for the big area.


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Fig. 7.1: Participating residents views of the Dart Street Area as it currently is

0%

10%

20%

30%

40%

50%

60%

70%

80%

Local

environment &

greenspace

Playspace for

children

Culture & leisure

facilities

Shop & other

retail amenities

Public transport Neighbourhood

security & safety

Air pollu

The results of the questionnaire survey revealed that the local aspects of greatest concern to the residents, in o

for children, local environment & greenspace and neighbourhood security and safety (the latter two being o

children was the only category in which needs more improvement outweighed currently very good and curren


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7.3 Play Space for Children

7.3.1 68% of residents thought that play space for children needed improvement compared

to 27% thinking it was either currently okay or very good.

7.3.2 In terms of age groups, there was a majority in all the age groups who judged play

space for children to need improvement.

7.3.3 In terms of gender, both women and men overall judged play space for children to

need improvement.

7.3.4 In terms of length of residence in the Dart Street Area, all length of residence groups

judged play space for children as needing improvement.

7.3.5 In terms of ethnic background, the main and the sub-groups all judged play space forchildren as needing improvement.

Residents comments on play space for children

What is available is not enough to go around all the children in the Estate.

Dominated by certain groups.

Queens Park Gardens is often misused by dog owners despite the dog-run

provided.

Need more variety for different age groups.

My daughter plays in the car park.

Kids play on the street or front of the house.

7.4 Culture and Leisure Facilities

7.4.1 63% of residents thought that culture and leisure facilities in the area were either

currently okay or very good with 26% thinking they needed improvement.

7.4.2 In terms of age groups, there was a majority in all the age groups who judged that

culture and leisure facilities in the area were currently okay.


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7.4.3 In terms of gender, both women and men overall judged culture and leisure facilities

as currently okay.


judged culture and leisure facilities as currently okay.

7.4.5 In terms of ethnic background, the main and the sub-groups all judged culture and

leisure facilities as currently okay.

Residents comments on culture and leisure facilities

Beethoven Centre is quite good.

Library facilities at Queens Park good. Jubilee Centre and Moberly Centre very

good and cheap.More interactive sessions/groups for all cultures.

Leisure facilities are fine, dont know of any culture.

7.5 Shops and Other Retail Amenities

7.5.1 63% of residents thought that shops and other retail amenities in the area were either

currently okay or very good with 36% thinking they needed improvement.

7.5.2 In terms of age groups, only those in age group 45-54 years, overall, judged that

shops and retail amenities needed improvement.

7.5.3 In terms of gender, both women and men overall judged shops and other retail

amenities as currently okay.

7.5.4 In terms of length of residence in the Dart Street Area, only those having lived in Dart

Street for less than a year, overall judged that shops and retail amenities needed

improvement.

7.5.5 In terms of ethnic background, the Asian-Other overall judged that shops and retail

amenities needed improvement.


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Residents comments on shops and other retail amenities

The Dart Street shop is good. Harrow Road is nearby for other shops.

Need cash points and more shops, caf would be nice.

One shop, too expensive.

They deliver to me free of charge.

Convenient and cheap.

7.6 Public Transport

7.6.1 73% of residents thought that public transport in the area were either currently okay

or very good with 23% thinking it needed improvement.

7.6.2 In terms of age groups, there was a majority in all the age groups who judged that

public transport in the area was currently okay.

7.6.3 In terms of gender, both women and men judged public transport as currently okay.


judged public transport as currently okay.

7.6.5 In terms of ethnic background, the main and the sub-groups all judged public

transport as currently okay.

Residents comments on public transport

Bus and tube nearby.

Only the No 18 bus runs along the Harrow Road. Services are often late and

overcrowded.

Near and quick.

The 187 is not frequent enough. You could wait at the bus stop for 1 hour and no

bus.


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7.7 Neighbourhood Safety and Security

7.7.1 48% of residents thought that neighbourhood safety and security in the area were

either currently okay or very good with 47% thinking they needed improvement.

7.7.2 In terms of age groups, only those aged 18-24 years overall judged thatneighbourhood safety and security was currently okay or very good.

7.7.3 In terms of gender, women overall judged neighbourhood safety and security as in

need of improvement compared to men overall who judged that it was currently okay.

7.7.4 In terms of length of residence in the Dart Street Area, only those who had lived i