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Darcy Garrison631 N Patterson Lane, Alpine, UT 84004801-450-1538 [email protected]
ExperienceSUBSTITUTE TEACHER/PARA EDUCATOR October 2012-PresentBig Horn School District #3 – Greybull, WY
Coordinated and lead classroom instruction—always seeking ways to improve instruction and encourage participation
Focused on providing students with tools and resources needed to meet their goals
Cultivated strong working relations with school staff and parents Monitored student relations, negotiate and resolve differences, provide
supportive solutions to conflict
QUALITY ASSURANCE AUDITOR August 1999 - April 2010CDI Media, West Valley, UT
Collaborated with design team, production and QA teams to develop product roadmaps
Crafted timelines and processes for product development Developed and maintained open communication and strong working
relations with clients and internal teams Implemented processes to streamline workflow and manage corrective
actions on customer orders as needed Performed customer service and developed a model for customer success by
improving communication policies and procedures
CUSTOMER SERVICE REPRESENTATIVE May 1996-July 1999Printing and Cassette Services – Murray, UT
Responsible for customer Service, customer communications, and customer success
Planned, coordinated, and managed daily client interactions
EducationBYU-I (present) – Rexburg, ID
Currently enrolled in BYU-I to get my bachelor’s degree in Business Management
Ricks College 1993-1995 Associates Degree in Biology