MUNTEANU N. DANIEL SENIOR-LEVEL CASINO PROFESSIONALdanmnd@yahoo.com +40 723437195 Soseaua Tudor Neculai nr 13, Iasi Romania 700732

Versatile and innovative professional with extensive gaming administration experience within multiple elite international casinos. Analytical strategist skilled in implementing processes that enhance organizational initiatives and improve gaming quality and returns. Collaborative communicator focused on training associates and promoting optimal operational execution. Proven record of leading projects from inception through completion. Areas of Expertise include:

Strategic Planning & Forecasting Comprehensive Casino Operations Project AdministrationBusiness Management Programs Customer Relationship Building Gaming Integrity & SecurityMulti-Tiered Marketing Campaigns Personnel Training & Leadership English/French/Russian/Romanian

EXPERIENCE & NOTABLE CONTRIBUTIONS

VENETIAN MACAU Macau, China 2004 to 2015

ASSISTANT CASINO MANAGER

Oversaw Table Games Shift Operations with a focus on managing pit game operations through oversight of Table Game Supervisors. Strengthen organizational customer service processes to improve overall client experiences and retention. Guided multiple human resources processes including employment conditions, payroll and training programs. KEY ACCOMPLISHMENTS:Identified market trends through data analysis to develop comprehensive business forecasts and objectives.Cultivated productive relationships with customers and vendors with relationship marketing and positive interactions.Devised new strategies to generate incremental revenue across all floor areas and expand annual floor returns.Monitored pit games to determine optimal game spreads and table limits to maintain business objectives. Steered the hiring, training and evaluation of all associates to ensure strict compliance to organizational standards.Managed Roulette, Caribbean Stud Poker, Texas Hold'em, Baccarat (MD/NCB/7up), FAB-Fast Action Baccarat, Casino

War, Three Card Baccarat, Fortune Three Card Poker, Three Card Poker, Fan Tan, Craps and Sic Bo games.

CASINO MEGAPOLIS Moscow, Russia 2003 to 2004

GENERAL MANAGER

Supervised all business and gaming operations and logistics for a VIP membership-based casino. Coordinated security, housekeeping, front office and customer service departments to ensure seamless functioning for a new casino. KEY ACCOMPLISHMENTS:Established company structures including floor settings, personnel guidelines and internal systems.Conceptualized innovative advertising campaigns to recruit new business and grow market positioning.Initiated internal tournaments and Wheel of Fortune programs to maintain consistent clientele and revenue.Managed Roulette, Caribbean Stud Poker, Nine Variations of Draw Poker and Black Jack games.

STAR CRUISES Malaysia 1998 to 2003

PIT MANAGER

Directed a wide range of games throughout common and VIP rooms to promote optimal guest experiences and gaming quality. Administered continual personnel training to maintain advanced skills and performance. Organized associate schedules and training to ensure proper resources to meet demand. Built proficiency in working with elite Asian players.KEY ACCOMPLISHMENTS:Orchestrated all gaming security operations with an emphasis on game integrity.Supported the guest experience by serving as the Fun Tournament Director for Black Jack and Baccarat games.Managed Roulette, Baccarat, Black Jack, Caribbean Stud Poker, Sic Bo, Pai Gow Tiles and Ponte 21 games

Additional Experience Includes:LE GRAND CASINO DE LA MAMOUNIA, TOP SUPERVISOR & OFFICER TRAINER, MARRAKESH, MOROCCO 1995 – 1998BOND & AUSTRIA CASINO, PIT MANAGER, IASI, ROMANIA 1995 SCHILLING CASINO, DEALER & SUPERVISOR, IASI, ROMANIA 1993 – 1994

MUNTEANU N. DANIELPage Two

TECHNICAL PROFICIENCIES

ACSC Player ProfilingCasino Management System

Dynamic Reporting SystemsExcel Pivot Tables

Gaming Floor LiveIGT Table Management

Microsoft Office SuiteMizzisoft Scheduling

EDUCATION & PROFESSIONAL DEVELOPMENT

Baccalaureate in Electro-Technics | CF CUZA VODA INDUSTRIAL VOCATIONAL SCHOOL | Iasi, Romania

Training:

Stanford Advanced Project Management, Stanford University, 2016Project Management Professional (PMP) Certificate, London Institute of Technology, 2015

Courses & Development Programs:

Craps Training, Le Grand Casino La Mamounia, Marrackech, Morocco, 1997Gaming Protection, Venetian LTD Macau SAR, China, 2005

Leadership Development, Venetian LTD Macau SAR, China, 2007Gaming Protection Seminar, Venetian LTD Macau SAR, China, 2011

Leading to Excellence, Venetian LTD Macau SAR, China, 12/2012

Harvard Manager Mentor Program, Harvard University, Certificates Obtained 2014 – 2015:

BudgetingCareer Management

Customer FocusDecision Making

Innovation and CreativityPerformance AppraisalProcess ImprovementProject Management

Strategic ThinkingStress ManagementStress Management

Team Leadership

Team ManagementTime Management

Virtual TeamsWriting Skills