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EDITORS: Bruce Piper and Guy DundasE-mail: [email protected] Ph: 1300 799 220
Mon 06 Sep 10 Page 1
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Today’s Travel Daily Travel Daily today has sixpages of news and photos, plusfull pages from:
• AA Appointments• Consolidated Travel• Daydream Island
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No appeal for fuel case LAW firm Slater and Gordonwill shortly invite travel agentswho didn’t opt out of the long-running fuel surchargecommission case to identifythemselves for the purposes ofmaking a claim. The move comes after Qantaslost its last possible avenue forappeal on Fri, when the HighCourt declined to hear an appealagainst the decision made infavour of the travel agentclaimant by the Federal Courtearlier this year (TD 28 May). Slater and Gordon said the Fridecision means the case now goesback to Justice Moore in theFederal Court to determine theamount of commission which ispayable by the airline to travelagents. Steven Lewis from the law firmtold TD on Fri that he will beurging agents to retain him tohandle their claims, but there isno obligation to do so. “By using me the agent gets thelitigation funder to pay for theupfront costs, but the agentagrees to pay the funder acommission on the amountrecovered from the airlines,”Lewis said. There’s likely to be significantamounts involved, with Qantaspreviously testifying that the costof paying commissions on fuelsurcharges up to 2007 would bemore than $26 million, and “thisfigure will have increasedconsiderably over the past four
years,” Slater and Gordon said. Agents who previously optedout - mostly at the urging of QF -are unlikely to be able to rejointhe action at this stage, with theagreements signed meaning theygave up any claim for commissionon the fuel surcharges - and theopt-out also applied in respect ofother claims against BritishAirways, Air New Zealand, CathayPacific and Singapore Airlines. Lewis said that as the lawcurrently stands it’s not possiblefor agents who have opted out tonow join the case without anorder of the court, which wouldrequire the showing ofexceptional circumstances. But he said that the rulingmeant it was “now time forQantas to sit down with the travelagents and resolve this longrunning dispute. “The mum and dad travelagents, which make up the bulkof our clients, now need to bepaid what they are owed andallowed to get on with theirbusinesses,” he said. In dismissing the applicationthe High Court said that “in the“construction of the PassengerSales Agency Agreement, thecontract between airlines andtravel agents, as detemined bythe full Federal Court, is correct”.
Vive La Travel Daily TODAY’S Travel Daily has atricolour front page in honour ofthis week’s French TravelWorkshops, which will take placeat the Sofitel Sydney tomorrowand at the Sofitel Melbourne onWed - after a gala dinner tonightat the Sydney hotel. More information and regos atwww.franceguide.com/workshop.
Brochures galore! UNIWORLD, Adventure Worldand Trafalgar are just some of thefirms featured in TD’s ‘Brochuresof the Week’ column today - pg 5.
Air NZ “not liable” AIR New Zealand has today saidit is not liable to pay Australiantravel agents commissions on thefuel surcharge element of airfares. NZ says it separated from theclass action claims against Qantasand other airlines in 2007. “As a result of the High Courtdecision these class action claimswill now proceed on the basis ofeach airline’s own defences,” AirNew Zealand said.
Daydream deal DAYDREAM Island has released afour-night package priced from$580ppts - see page 9 for details.
WindowSeat
EDITORS: Bruce Piper and Guy DundasE-mail: [email protected] Ph: 1300 799 220
Mon 06 Sep 10 Page 2
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FRAUDSTERS targeting theAustralian travel industry arebecoming increasingly moresophisticated, with TD todaybeing asked to warn readers of anelaborate credit card scam whichhas taken in at least one agency. In particular it appears thathaving a local phone number forcontact is no guarantee of theauthenticity of a supposed client,with this case involving twoseparate scammers both of whomsupplied and answered Australianphone numbers. The affected agency, which hasasked to remain anonymous, is amember of one of the largefranchise groups and followed allof the relevant guidelines in termsof ensuring the identity of thetwo clients. The agent involved is concernedthat others may also be duped,with the scammers likely to moveonto another travel agency victim. An initial approach was madevia a web contact form from theagency’s website, with one of thealleged criminals requesting a
flight booking from Australia toSouth Africa for a conference. A follow-up phone call from theclient requested a date change,and then a further request fortickets for additional travellersand a number of internal sectorswithin Africa. The client supplied a photocopyof his American passport, and theagents also asked him to provide alocal phone number to call himback on - which was dulyanswered by the perpetrator. They also contacted the creditcard supplier, Visa, and were toldthey would have to contact thebank which supplied the card. However the signature on thecredit card authorisation formsmatched the signature on thepassport, and the credit card‘security code’ was accepted bythe agent’s merchant facility. In the other case a secondscamster emailed first then rangthe store, and again everythingmatched, with a local phonenumber supplied which wasanswered by the supposed “client”. The agents are now being hit bycredit card reversals and havecancelled unflown sectors, but itappears the scams may see theagency put out of business. Agents are being told to bewareof anyone using passport numbers249930719 and 313586404, as wellas the phone numbers 02 80034062 and 07 3121 3322. The affected agent told TD that“It is time for the banks to stepup and start taking someresponsibility for this kind offraud, and to start using some ofthose enormous profits and comeup with a foolproof system”.
Agents warned of fraudA SPILLED cup of tea forced aflight by Irish low-cost carrierRyanair to make an emergencylanding last week, after it causedscalding to a 56-year-old femalepassenger. The service was en route fromLiverpool to Poland when it hadto divert to Bremen in Germany,with the British victim treatedfor burns at the airport beforebeing released to continue herjourney by train.
A CUSTOMER toilet in a shop inthe US town of Melvindale,Michigan has become a touristattraction after the facilitieswere recently utilised by moviestar Gerard Butler. The National Enquirerreported that the “back room ofthe Ace Sprinkler Company” hasbecome infamous, after Butlerstopped to use the rest room oneday while shooting a movie in theDetroit area. He posed for pictures with theowner’s two daughters, who laterstarted conducting tours of thefacility.
AND that’s not the only toilettour going around. A guide in Berlin has come upwith a new tour of the Germancapital’s most famous dunnies. Highlights include a visit to anamenities block dating from thelate 1800s, as well as taking inthe fully restored bathroom ofthe former Kaiser at thePotzdamer Platz square. Appropriately, the tour ends upat a restaurant called ‘The Loo’.
JTG trading halt THE Jetset Travelworld Groupthis morning called for a tradinghalt just before shareholders werescheduled to vote on the group’splanned merger with Stella TravelServices at its General Meeting. JTG says the trading halt will bein place until the results of theGM are announced to the market.
EDITORS: Bruce Piper and Guy DundasE-mail: [email protected] Ph: 1300 799 220
Mon 06 Sep 10 Page 3
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Happy Birthday, Courtyard!
ABOVE: The Courtyard byMarriott Hotel in the Sydneysuburb of North Ryde last weekcelebrated its sixth birthday,which has coincided with anumber of technology upgrades. The property invited corporateclients and the local communityto celebrate with the eventincluding an “adult-sized”jumping castle, showcasing newfacilities which include a new big-screen ‘go-board’ (picturedabove) which displays weatherreports, the latest news, localinformation, attractions and maps. The Go Boards are a popularfeature in Courtyard by Marriottproperties in the US, with theNorth Ryde hotel being the firstone to offer them in Australia. New flat screen TVs have beeninstalled in all 188 guest roomsand eight Loft Suites, while thehotel restaurant now offers iPadswhich guests can use to browsethe internet and check emailwhile they are dining. Pictured above in front of thenew Go Board are the hotel’ssales manager Steven Cook andgm Louise Byrom.
US CBP in Paris OFFICIALS from the US Dept ofCustoms and Border Protectionare now based in Paris as well asseven other European countries,as part of a program which aimsto identify high-risk passengerstravelling to the USA. The scheme was implementedafter a passenger on board aflight from Amsterdam to Detroitlast Christmas attempted to blowup the plane, with the US officersable to recommend that airlinesblock suspects from boarding,according to USA Today.
Qantas eyes Brazil? QANTAS is reportedly looking atditching its Buenos Aires service infavour of either Rio de Janeiro orSao Paolo in Brazil, according toThe Sydney Morning Herald. Qantas launched its first directSouth America service betweenSydney-Buenos Aires in Nov 2008.
New SQ CEO named SINGAPORE Airlines has namedGoh Choon Phong as the carrier’snew ceo replacing the outgoingChew Choon Seng, from 01 Jan. Goh will join SQ’s board on 01Oct and is currently chairman ofregional offshoot SilkAir.
CHC flights shaken AIR services into Christchurchwere thrown into disarray on Satfollowing a 7.0 magnitudeearthquake which struck theCanterbury region in the earlyhours of the morning, shuttingdown the cities airport. Jetstar was forced to cancelseven domestic and internationalflights into and out of Christchurchon Sat, along with its SYD-CHC-SYD service yesterday. Pacific Blue also cancelled eightdomestic and int’l flights on Sat. MEANWHILE, Qantas is allowingpassengers holding valid tickets toChristchurch up until today theoption to defer, bypass or changetheir destination, so long as thenew travel dates are before 18Sep 2010.
Trip range expands QANTAS Holidays/Viva! Holidays’travel agent rewards program Triphas been expanded to allowmembers to redeem points on aselection of new gift vouchers. New options include vouchersvalid at Harvey Norman, FreedomFurniture, JB Hi Fi, The GoodGuys, Domayne, Mitre 10, iTunes,Footlocker, Country Road and ABCstores - accumulate.com.au/trip. Celeb comp winner
CONGRATULATIONS to MargaretScott of Gateway Travel, BrackenRidge QLD, who was the winner inTravel Daily’s exclusive celebrityinterview comp with ChannelSeven’s Rob Palmer, on Fri. Margaret has won a signedhammer and a Better Homes &Gardens magazine subscription.
C&K agent incentive COX & Kings Australia is givingagents a chance to win some greatprizes from now until 30 Jun 2011when booking its Highlights ofIndia & Nepal tour or any otherSmall Group Journey. Prizes include bottles of Moetfor booking two pax, or $250 and$1000 Visa Money Cards for bookingfive or eight pax respectively.
Travel DailyFirst with the news AU
EDITORS: Bruce Piper and Guy DundasE-mail: [email protected]
Mon 06 Sep 10 Page 4
UPS crash in Dubai A UPS (United Parcel Services)cargo Boeing 747-400 heading toCologne, Germany crashed shortlyafter take-off in Dubai on Fri,killing the two crew flying the jet. The aircraft came down in a“ball of flame” according towitness accounts, impacting withan un-manned military compound,not far from Dubai’s airport.
MAp investment up MACQUARIE Airports has todayadvised it has raised its foreignownership level by 0.5% to 39.1%.
Peregrine’s newest PEREGRINE Adventure haslaunched new 2011 adventures inLatin America including the 11 dayColombia’s Coast and Craters tour,which is priced from $4675ppts. For more info call 1300 854 500.
QF domestic fees QANTAS has announced anincrease in its domestic taxes fortravel to Horn Island andCharleville, effective 15 Sep. The QR tax for Charleville willincrease to $8.64 for adults and$4.32 for children, while the QRtax to Horn Island will rise$0.91cents to $22.64, for bothadults and children.Indo commission
TRAVEL Indochina is offeringtravel agents 15% commission onits Small Group Journeys up until31 Oct, when booking toursdeparting through to 31 Dec.
OZ ecotourism slip ONLY two Australian propertieshave made the cut in a guidebookto the best ecolodges locatedaround the world, a “faint echo”of previous editions, according toecotourism veteran Tony Charters. Authentic Ecolodges, to launchin late Oct, recognises DaintreeEcoLodge & Spa in Far North Qldand Bay of Fires Lodge in Tassie. “Australia was one of theecotourism leaders in the 90’s andthe industry was expeciallyrevered for its innovation in thedesign and technology ofecolodges,” Charters said. “We set a new standard forproducts, integrating andinterpreting the environment,giving visitors a tangibleexperience that made animpression on their lives.” But “we have lost our voice,and many of our competitors haveoverpowered us,” he said. Charters is calling for theindustry to “vigorously pursue”funding for tourism facilities fromthe next Prime Minister andfederal tourism minister, tosupport projects includinglookouts, camp sites, tracks andtrails, which provide a foundationfor the industry to invest inecolodges and commercialattractions.
Benefits of Virgin/Etihad Alliance VIRGIN Blue and Etihad Airwayssay in their submission in supportfor authorisation of a proposedAlliance (covered extensively andexclusively in Travel Daily on Fri),that the pact will “significantlyenhance both applicant’s revenuesand reduce costs”. The Alliance’s analysis suggestsa “deep and lasting” relationshipwill provide healthier profits andlower operating costs “byintegrating networks andimproving synergies”. Benefits and cost savings for thecarriers will come from a
reciprocal lounge and frequentflyer program, as well as aninterline ticketing agreement. The Virgin Blue commissionedInterVISTAS analysis said that DJshould not enter the Australia-Middle East market, nor theBrisbane-Singapore route,without an Alliance as it would be“highly unprofitable for them.” With a pending judgement onVirgin Blue’s alliance with USjuggernaut Delta Air Lines, and AirNew Zealand on trans-Tasmanservices, the combined DJ/EY/NZAlliances would see Virgin use
hubs in LosAngeles andAbu Dhabi tocompete withQantas (seenetwork mapscomparisonleft). Virgin Bluealso said anypossiblepartnershipwith Emirateswould beunlikely tomatch theEtihadAlliance, “interms ofdepth andstrategicbenefit”,because ofEK’s regionaland globalstrength.
Travel DailyFirst with the news AU
E-mail: [email protected]: Bruce Piper and Guy Dundas
Mon 06 Sep 10 Page 5
Job Description: Visit www.territorydiscoveries.com/careersENQUIRIES: Jake Downing - Holiday Centre Manager - (08) 8951 8416 To Apply: Please forward a current CV & cover letter addressing the Selection Criteria to: [email protected], no later then 20 Sept 10.
The Role• Develop and grow the groups market,
encouraging the sale of Territory Discoveries product portfolio
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We offer• In house training• Career development opportunities• An attractive salary
TRAVEL INDUSTRY OPPORTUNITYGroups Development Officer
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AA extends deadline AMERICAN Airlines has extendedits offer of assistance to paxwhose flight plans were disruptedby Mexicana’s suspension of allflights (TD Wed) until 12 Sep. AA and sister carrier AmericanEagle are offering a 20% discounton published fares for customerswho were holding confirmedbookings on MX services.
THAI switches 777s THAI Airways International willboost capacity to Brisbane from31 Oct, swapping its Boeing 777-200ER aircraft from Bangkok tothe larger 777-300, according totravel agent GDS displays. At the same time, THAI willreplace the 777-300 aircraft usedon Flight TG465/466 to Melbournewith the smaller 777-200ER.
Design Hong Kong DESIGN Hotels has partneredwith The Mira Hong Kong, its firstmember in the city, containing492 rooms, including 56 suites andsix dining and bar establishments.
SA’s new A330-200 SOUTH African Airways hasannounced new routes andconfiguration of its new Airbus330-200 aircraft, scheduled todebut on the Johannesburg-Lagosroute, effective 01 Feb 2011. The two-class A330-200 willfeature 36 Business class and 186Economy class seats. Other routes planned for thenew A330s include JNB-CPT, CPT-LHR and JNB-MUC.
Legionnaires in Bali TRAVELLERS to Bali are beingwarned by the Western AustraliaHealth Department to look out forsymptoms of Legionnaires’ diseaseafter three Aussies come backwith severe Pneumonia due to aninfection caused by Legionnaires. People returning from Bali areadvised to be mindful of flu-likesymptoms including a dry cough,fever, chills, and feeling run down.
WELCOME to Brochures of the Week, Travel Daily’s Mon feature.If your firm is releasing a new brochure you’d like to make theindustry aware of, send a brief description summarising its featuresand itineraries, including a PDF of the front cover, and contactdetails to [email protected] Connections - Australia and New Zealand
Harbour strength HARBOUR Town has become a12 month Premium CorporatePartner of the Australian TourismExport Council (ATEC) that willsee it concrete its relationshipwith inbound tour operators. The partnership will includeexposure at the ATEC MeetingPlace 2010 and ATEC Symposium2011 as well as its membershipdatabase, with holiday makersable to access tourism lounges inthe Gold Coast, Melbourne, Perthand Adelaide.
Uniworld Luxury Boutique Cruises - China River Cruises &ToursThis 2011 brochure offers six new itinerariesthat travel through Xi’an, Beijing, Shanghai,Hong Kong, Suzhou, Guilin, Tongli, Lhasa andTibet and the Yangtze River. Onboard theVictoria Anna, Victoria Prince and VictoriaJenna. More info at - uniworldcruises.com.au.
Eastern Europe Travel - Viking River CruisingThis 2011 brochure has been released including 15full itineraries. The brochure offers a detaileddescription of the 18 ships used, giving deck andcabin plans including pictures. Also included areEarly bird discounts up to $4000 per couple with abonus Exclusive Flexi Bonus of $200 per couple tospend as they wish. Six pages are dedicated to theExclusive Extensions offering a 10% discount forbookings paid in full by 31 Oct. More info on - 1300 668 844
Great Experiences New ZealandThis new brochure offers a range of differentcoach tours around New Zealand. New tours,unique inclusions and more destinations are onoffer in this new brochure that also offers yearround pricing. The seven page catalogue offerstours from seven days up to the Ultimate NewZealand 19 day tour. For copies and info call 1800195 582 or visit - greatexperiencesnz.com.au.
Central Coast - Conference and Events PlannerThis new 2010/11 catalogue is the A to Z guidefilled with conferencing options in the Centralcoast. There is also an online version available atvisit centralcoast.com.au with both versionsstarting with Australis Retreat at Wisemans andfinishing with Zenith Business and ConferenceCentre in Tuggerah. Included are hotels, beachclubs and conference centres.
Trafalgar - South America 2011This 31 page South America brochure also offerstours in Mexico and Costa Rica. The program hasbeen expanded to include a new eight day Monkeys,Jungles and Volcanoes Family Experiences tourpriced from $1625ppts. The Be My Guest programhas been increased to include three more uniquedining experiences. For more information go totrafalgartours.com.au.
Adventure World - India, Nepal, Bhutan and Sri Lanka 2011This new brochure offers in-depth tailor madejourneys with three segments to chose fromincluding budget, traditional and luxury. New toursinclude the five day Kerala Backwater CruisingExtension, and the seven day Himalayan VillageWalk Tour. Prices for the five day tour start from$855ppts and $1678ppts for the seven day Walktour. Brochures are available through TIFS.
This inaugural Australia and New Zealand brochurefeatures 18 new trips, including Victoria, CentralAustralia, the Top End, The Kimberley, WesternAustralia, South Australia, New South Wales andTasmania. Also included are longer overland toursto appeal to the backpacker market and shortbreak options. Eight new trips will be offered viathe web only. For info visit intrepidtravel.com.
Travel DailyFirst with the news AU
EDITORS: Bruce Piper and Guy DundasE-mail: [email protected]
Mon 06 Sep 10 Page 6
During September, Travel Daily is giving readers the chance to winan incredible seven-day holiday to Hawaii, courtesy of HawaiiTourism, Hawaiian Airlines and Aqua Hotels and Resorts.
This fantastic prize includes return economy airfares from Sydneyto Honolulu with Hawaiian Airlines, six nights accommodation atyour choice of an Aqua property in Waikiki and return transfers witha lei greeting.
Each day Travel Daily will ask a Hawaii-related question – just readthe issue and email us your answer. At the end of the month thesubscriber with the most correct entries and the most creativeresponse to the final question will win this fantastic Hawaii holiday.
Click here for competition terms & conditions
Travel DailyFirst with the news
Plus, a daily prize of the new Jack Johnson CD -To The Sea (pictured to the right) will beawarded for the first correct entry received,thanks to Universal Music Australia.
Congratulations to yesterday’s lucky winner:Melita Zaknic from Travelscene American Express.
Email your answer to: [email protected]
WIN A HOLIDAY FORTWO TO HAWAII
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Hint! Visit www.hawaiitourism.com.auSwain Tours, a highly respected travel wholesaler to Australia / NZ & theSouth Pacific, requires an experienced travel consultant to join ourPhiladelphia head office.Applicants will require a strong desire to live and work overseas and apassion for selling mainly Australia / NZ product to a mix of travel agentsand direct consumers. An Australian University degree is required for visapurposes and any experience in the inbound tourism industry would be anadvantage.Swain Tours will help arrange the relevant work visas and assist in therelocation process. An excellent remuneration package applies includinga highly attainable OTE commission structure.
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Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission from the editor to reproduce any material. While every care has been taken in the preparation ofTravel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.
AAA appointment THE Australian Airports Assoc.has appointed Caroline Wilkie asexecutive director, replacing theretiring Ken Keech. Wilkie has held the position ofNational Manager Airports andTransport with the Tourism andTransport forum for seven years.
Q Station for agents SYDNEY’S Q Station is offering a‘Mystery Room’ rate of $99 inclaccom and brekkie, for all travelindustry professionals until 10 Oct. The deal excludes Sat nights,and room types are confirmed onarrival with ID - call (02) 9266 1500and quote ‘Industry Special’.
CRAIG Chilsolm,managing director ofOzcruising is picturedright with the firstagent in Australia tobook a CelebrityCentury 2011 cruisefrom the Australia/New Zealand program. Chilsolm is picturedwith Peter McCormack,national sales managerfor Royal CaribbeanCruises Australia beingoffered a certificate inrecognition for hisquick and successfulselling prowess forCelebrity Century’s up-and-coming seasondown under.
Celebrity honours first booker
Virgin hires Hans THE Virgin Blue Group has namedHans Hulsbosch as the creativedirector to oversee the brandmakeover for the airline. Hulsbosch previously workedwith the new Virgin Blue ceo JohnBorghetti when he rebranded theQantas logo four years ago asexecutive general manager. The appointment will seeHulsbosch redesign DJ’s livery andcorporate identity for Virgin Blue,V Australia, Pacific Blue andPolynesian Blue.
Scenic NZ fly free SCENIC Tours is offering freereturn flights from Australia on its20 day ‘Hole in the Rock’ tour toNZ, deparing 13 May 2011. The itinerary includes anovernight cruise on Milford Sound,a Tranz Alpine Railway journeyand a jet boat ride over the HaastRiver, and much more. It’s priced from $5260ppts exSyd, Mel and Bne, $5559 ex Adl,and $5859 ex Per. See www.scenictours.com.
Thredbo’s future THREDBO last week unveiled itsplans for a new lift ticket system,new skiing trails, high speed liftsand increased snow makingmachines to be completed overthe next couple of seasons. Next year the resort’s gm KimClifford has said an expansion ofFriday Flat, the beginners area,snow making off the peak ofCrackenback and the second stageof the lift ticketing system “couldbe in place”.
KEA’s b’day deals KEA Australia is celebrating itsbirthday by offering a $50 groceryvoucher on campervan ormotorhome hires priced from$195.00 a day for travel 15 Oct to15 Dec, and sales from 01 Sep. An extra bonus includes beddingand living equipment, extra driverfees, unlimited kilometres, gasbottles, cleaning and credit cardfees in the rental rates -www.keacampers.com.au.
Adventure nights ADVENTURE South, a division ofWorld Expeditions is hosting aninfo night at its offices featuringcycling, trekking, climbing andkayaking holidays in NZ. The event at Level 5, 71 York StSydney begins at 6pm tomorrow.
UA/CO leaders THE United Airlines/Continentalfuture merger is progressing withthe announcement of the nextround of senior management. The new appointments showmarketing, sales, revenue andnetwork have come mostly fromContinental while the “nuts andbolts” operations are headed bystaff from United. Managers incl Fred Abbott, COFlight Operations; Mark Bergsrud,CO Marketing; Scott Dolan,United Airport Ops; Greg Hart, CONetwork Planning and Scheduling;Dave Hilfman, CO WorldwideSales; Jim Keenan, UA TechnicalOperations; Leon Kinloch, COPricing and Revenue Management;Gerald Laderman, CO CorporateFinance and Treasurer; AlexMarren, UA System Op Control &United Express; Doug McKeen, UALabor Relations; Tom O’Toole, UALoyalty Business; Rohit Philip, UACorporate Strategy and BusinessDev; John Rainey, CO FinancialPlanning & Analysis; MarkSchwab, UA Alliances.
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senior Sales role is responsible for implementing sales strategies, formulating new focus for the business through
your ability to think outside the square and identify new opportunities. You will have strong negotiation &
presentation skills along with strong commercial awareness.
SCORE BIG POINTS FOR THE BLUE & WHITE RETAIL TRAVEL MANAGER
GEELONG – SALARY PACKAGE $60k + Do you live in cat-land but finding no opportunities for you to
progress your travel career? Think again. This role is hot off the press for a senior level travel consultant who has the skills and ability to lead a team and manage this successful office. Step
into the top spot and you will earn a lucrative salary with benefits and bonuses for your hard work. Monday to Friday
hours and a company which has a big name in Geelong.
PERCH YOURSELF ON THE TOP BRANCH VICTORIAN STATE MANAGER
MELBOURNE – SALARAY PACKAGE TO $75k + CAR Can you motivate a sales team, drive success and build rapport with VIP clients? As the State Manager for this
leading travel product you will be effective in your ability to build sales across your region while providing support &
guidance for your team, implementing new strategies and focusing on client relations at the highest level. Earn a great
package plus a CAR and lead your team to greatness!
ONLINE, GDS SAVVY, AND IN CHARGE CUSTOMER SERVICE TEAM LEADER
SYDNEY – SALARY PACKAGE TO $80K + BENEFITS This fascinating new role with a Global technology provider
requires proven leadership skills in addition to experience within an online environment plus strong GDS skills. You will lead a Customer Service team engaging with industry clients,
trouble-shooting problems, managing performance, and ensuring service SLA’s are being met. You’ll need great fares & ticketing knowledge and a highly flexible attitude to succeed.
BRAND AMBASSADOR FOR A GLOBAL PRODUCT SALES MANAGER
SYDNEY – SALARY PACKAGE OTE $90K+ Our client needs someone with the proven ability to take full responsibility & accountability for sales results and business
growth, executing a business plan and building strong partner relationships across the travel industry. You must
have strong financial & budgeting skills, be self-motivated, flexible, and have the maturity to work in a largely
autonomous role. Frequent travel is required.
Consolidated Travel & Malaysia Sales Incentive!Consolidated Travel & Malaysia Sales Incentive!
Melbourne
Telephone: 03 9251 5044
Facsimile: 03 9663 2095
Sydney
Telephone: 02 9394 1402
Facsimile: 02 9247 7907
Brisbane
Telephone: 07 3334 2000
Facsimile: 07 3221 3771
Adelaide
Telephone: 08 8203 8001
Facsimile: 08 8231 1220
Perth
Telephone: 08 9442 6000
Facsimile: 08 9481 0590
ABN 60 004 692 791 Date of Issue: 16 August 2010
Simply issue your MH tickets through Consolidated Travel or via Quikticket
between 23 August - 13 September 2010;
The first 300 return Economy class tickets will be awarded a $30 voucher*
The first 75 return Business/First class tickets will be awarded a $50 voucher*
IMPORTANT: This offer is valid for MH ticketed bookings from
Australia to all MH destinations. Codeshare bookings not applicable.
All tickets must be issued by Consolidated Travel or via Quikticket on
Consolidated Travel IATA only.
Tickets must be issued between 23 August - 13 September 2010 for travel
anytime.
Child, Infant, Group Sales, Reissued and Cancelled or Refunded tickets are
not eligible.
* 300 vouchers will be allocated to MH return Economy class tickets ex Aust.
* 75 vouchers will be allocated to MH return Business/First class tickets ex Aust.
Prize winner tickets do not include taxes & subject to terms and conditions.
Consolidated Travel and Malaysia Airlines reserve the right to alter or
cancel the promotion anytime.
Vouchers will be distributed at the completion of the promotion on a first
come, first serve basis and the prize pool is capped at $13,250 nation wide.
To receive your vouchers, please complete the details below & fax OR email to
the Consolidated Travel Sales Team in your state by Monday 20 September, 2010.
Agency Name: ____________________________________________ Consultant: ____________________________
Ticket Numbers:_________________________________________________________________________________
_______________________________________________________________________________________________
_________________________________________________________ Date:_________________________________
PLUS!!!
BE A TOP ACHIEVER AND REAP THE REWARDS
Conditions apply. Subject to availability. On sale until 19/09/10, for travel 01/09/10 - 31/10/10. Extra night rates available on application. Up to 2 children 0-14 years inclusive stay free of charge when sharing a room with parents/adults and utilising existing bedding. Cots can be provided free of charge but are included in the max room capacity. Max capacity of 4 people per hotel room/suite; max capacity of 8
people per family room. Additional price applies for children’s transfers.
For more information and bookings contact reservations on 1800 075 040 or your Travel Professional.
Spring onto Daydreamfor a true tropical Island holiday experience!
Spring onto Daydream from $580* per person, twin share
Great Barrier Reef ~ Whitsundays ~ Australia
BONUS50% off* discount voucher for children’s
Great Barrier Reef Adventure Cruise with
Cruise Whitsundays.*Must be booked in
conjunction with a full fare paying adult.
4 nights in a luxurious Garden Balcony roomScrumptious full buffet breakfast daily Return luxury catamaran transfers with Cruise WhitsundaysPLUS 1 day FREE snorkel hireChildren stay FREE of chargeOver 20 FREE guest activities including catamarans, kayaks, open air cinema (Mon, Wed, Fri), fish feeding show, gym, rainforest walk and much more!
www.daydreamisland.com
